MacBook Pro :: Cracked And Unresponsive Trackpad?
Jul 7, 2010
A few days ago I posted about a bit scratch that appeared out of nowhere on my brand new iPad, now this: Spilt tiny quantity, maybe 3 ml, of coke onto the case of my mbp and little of it drained into the bottom edge of the trackpad. It became unresponsive and made only a dull click for the next 15 mins. Whilst tapping harder to see if I could get a click out of it (it ofc happened whilst doing something important) the glass of the track pad cracked beneath my finger. Wasn't even tapping that hard.
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Jul 4, 2008
What is the cause of this is it software or hardware? I'm puzzled as to how it's possible for it recover overnight so that it's reliable again the next morning.
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Aug 26, 2014
Macbook Pro trackpad clicker unresponsive
Info:
MacBook Pro (Retina, 13-inch, Mid 2014), OS X Mavericks (10.9.4)
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Sep 12, 2014
MBA late 2013 mavericks
opened up my MBA and my trackpad and keyboard were unresponsive. However in recovery mode they are. Only when mavericks has booted.
reset pram with no luck.
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Aug 24, 2010
I've had my trusty aluminum MacBook for around 18 months and recently I've noticed that the trackpad is sometimes unresponsive, it's as if it's registering another press elsewhere. Moving the cursor across the screen it 'jumps' around from time to time, this is becoming more and more of an irritation. I'm loathed to take the machine in as I really need it for work at the moment.
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Sep 27, 2010
Just out of the blue, the trackpad stopped working tonight. I restarted but the problem remains. Plan Z would be to bring it into the Apple Repair Shop. Found this link, but not sure if it is the correct way to fix this.
17" MacBook Pro
2.66GHz
4 GB RAM
OS X 10.5.8
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Nov 20, 2010
I just got a 13" MacBook Air and I'm having an issue with it; googling around I've seen slightly similar problems, but nothing identical to what is going on with mine. I have the trackpad set to use the "tap to click" option in System Preferences and I've noticed that after I sleep the machine and wake it again, something gets bungled with it. The tap to click either stops responding entirely, requiring that I use the regular physical click instead, or it's highly, highly unresponsive. I've seen other reports of erratic clicking and the mouse moving on its own after sleeping the laptop.
Which thankfully mine isn't doing, but I haven't seen anybody reporting this slightly more demure issue. In any event, rebooting the machine fixes the problem completely until I sleep it next. I'm not 100% convinced that this is an Air issue, however, since I think it affected my 15" MacBook Pro to a lesser degree right after I upgraded that machine to 10.6.5, but I can't be entire certain of that since I no longer have that laptop and rarely used it without an external mouse in the first place.
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Jan 9, 2009
My macbook keys and trackpad unresponsive at login. This all happened when I used a automator online to patch leopard so i can enter dfu mode with my touch at first everything was fine until restart. I cant login at all unless I put in leopard CD and format it and I will but I need to backup my itunes etc.
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May 21, 2009
my wife's trackpad stopped responding to clicks today. The only function it will do is two fingers for right click. none of the gestures work, and the mouse cannot select anything, since it cannot left click. Same for tapping on the mouse as for actually physically clicking the trackpad down. I have restarted it a few times, and each time it functions normally for about a minute before it stops. Now the really weird part -- my USB mighty mouse does the same thing when plugged in. It works for about a minute, then suddenly the only thing her mb will recognize is the right click. I'm probably just going to have to take it in tomorrow, but if anyone could save me the trip.
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Aug 18, 2010
I don't know if it's linked to the update "but it started just after I applied it" the cursor jumps about erratically. I tried plugging in a mouse and get the same result. I use a MacBook Pro released this year.
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Feb 12, 2012
my trackpad is unresponsive down the bottom end and often the mouse does not move at all on screen when i use it.
Also when i scroll down pages the page can lock and go blurry.
Info:
MacBook Pro, Mac OS X (10.7.2)
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Dec 12, 2014
I have a brand new MacBook Pro (Retina, 15-inch, Mid 2014). Shipped with Yosemite pre-installed, the version I have is 10.10.1 . I don't have any software installed except Google Chrome, so it is clean/new OS.
I noticed sometimes the keyboard and trackpad become completely unresponsive after waking up the laptop from sleep. Happened several times, the last time it happened I could not reset PRAM or SMC as keyboard was unresponsive even after restarting or shutting down so I had to Re-Install OS.
Right now I have the laptop next to me, again the keyboard and trackpad are unresponsive after wakeup from sleep, and I did SMC reset but did not work. Trying to reset PRAM or go into Recovery mode .. etc, it is not responding to the keyboard, as it is unresponsive at that point as well.
What should I do ? How can I tell if it is Hardware or Software problem ? I ran the apple test diagnostics test and there was no problem reported. And I am not able to install Mavericks because it is shipped with Yosemite pre-installed so it is not allowing me to downgrade.
Info:
MacBook Pro with Retina display, OS X Yosemite (10.10.1)
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Dec 12, 2010
So, sometimes when I wake my SR 2007 15" MBP from sleep, the keyboard and trackpad are unresponsive and I have to reboot several times before they work. I googled the problem and looked around here and didn't find any solutions.
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Apr 19, 2009
I have a MacBook Pro 2.4GHz from last Fall (not the new Unibody) that has a keyboard and trackpad that freezes, meaning it becomes totally unresponsive, with no warning for no reason. Either I carry an external keyboard and mouse, or, my only recourse is to hold the power button down and restart the machine. When it reboots, sometimes the keyboard works and sometimes it does not. If other folks have had or are having this problem, would you please step up and say so? I'm tired of Apple support people telling me they have never seen this problem when there are so many others who have written to the forum with the same or similar issues.
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Jul 2, 2008
Because it happened to me a few times where the cursor will skip or one time the cursor wont even move or be responsive with my finger. The weird part is that once I exit safari the trackpad seems to work again perfectly. Also not sure if its because I have sweaty hands and my fingers are too wet? But its not something excessively sweaty or nasty just a lil moisture I guess on my finger tips at times.
Update: Never mind, found out the culprit istat pro.
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Sep 7, 2009
I've noticed that when I try clicking on the trackpad's button, most of the time it will register the press and other times it doesn't. The button, physically, doesn't feel any different whether it registers the click or not. The button "clicks" down like normal and doesn't feel loose. Also, when I click and hold on the button and try to move my finger around the trackpad to highlight text or drag a folder, most of the time, the computer acts like I let go of the button and pressed it down again multiple times. While it does this, my finger remains on the trackpad button without being lifted. I recently upgraded my Mac to Snow Leopard but the problem occurred even with Leopard installed. I'm unsure as to whether or not this is a software or hardware issue. Could it be that there's something lodged under the trackpad button to cause this? If so, how would I be able to check under the button?
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May 20, 2012
I have a macbook pro that is less than 1 year old. Recently I have been experiencing issues with the trackpad mouse being unresponsive.
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Sep 24, 2010
I'm planning on running bootcamp win 7 on my MBP. Would it possible for me to use a cracked version win 7 successfully? or does it have to be authentic? Just trying to clear up this issue before I start anything.
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Nov 6, 2010
The plastic part connecting the screen and the keyboard in my MBP has a crack! i don't know were it comes from, i have never droped it or mishandled my computer in any way. Will a repair be covered by the warranty?
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Jul 3, 2009
I took my MacBook Pro on holiday with me to do some work whilst away, and I have acquired an unwanted crack down the side of my screen.
It doesn't cause any problems with my viewing as the majority of it is offscreen on the black boarder, however whenever I catch a glimpse of it in my periphery it breaks my heart a little bit- no-one wants a huge crack on the thing they love the most.
Shall I get it repaired? If so, how much, where would be best/cheapest?
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Jul 7, 2009
i tried to make a post that was long and detailed but it did not take for some reason so i will try to make this one short and to the point.
bought a new MBP 2.5 (about 4 months ago) right before the 2.66 with the price drop was released.
had various issues and had to swap it out 3 times which my new local store had no problem doing. so i finally got a machine with no defects and working perfectly. was very happy.
the other day i had it sitting on the coffee table on with the screen open, i picked it up to move it a few inches and heard a loud CRACK. now my screen goes back further than it should and it slightly tilted to the left. the gap between screen and body is slightly larger on the right side than the left.
i had planned on purchasing apple care towards years end as i have done with the last 6 machines i have owned in the past. i am going to take it into the genius bar for replacement or repair but am afraid they are going to say i broke it somehow... i treat this thing like a baby and there is no reason the hinges should have cracked from just picking it up and moving it while open. it is still working, but i can not deal with the thought that the hinges are now weakened and are definitely going to break eventually (sooner than later now that this has happened) not to mention the gaps between screen and body and being a bit crooked. also, if i open it past 90 degrees, it falls all the way back to the point where it finally catches, which is a lot further than it used to retract. the hinges are definitely more loose and not as tight as they should be. i have never had more issues with a model in my life until i bought this unibody.
so what are your thoughts? what i am really worried about is them saying i broke it somehow and not honoring the repair or replacement (which is not the case) or when i do purchase applecare towards the end of the year that this will be noted and if not fixed properly or replaced then they will not honor the repair if it actually completely breaks. as i think it will eventually if i do not have something done about it ASAP. (if it is noted on the account when i bring it in today or tomorrow) i have never picked up one of my macs with screen opened to have the hinges snap (being only a few months old)
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Jun 24, 2010
One of my employes dropped something on my new MacBook pro it dented the outside and cracked the screen. I was checking to see if anyone new the cost of repair. Also would it help any to by AppleCare I know it doesn't cover accidental but i am just checking on what I need to do.
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May 7, 2009
So my macbook's wrist pad (right side) has been cracked for awhile now. Started out with a small crack, then growing almost 4cm and then snapping off part of the plastic. I tried superglueing it back on (im resourceful ) but it didn't hold. Now I have a 4cm long piece of plastic missing from my wrist pad, and crusty superglue residue left where my wrist goes.
The left side is starting to crack as well, although, not as bad.
Figured I would ask here before I take it to the apple store:
What will all need to be replaced? Will just the wrist pad be replaced or is it attached to the keyboard
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Apr 10, 2012
My macbook pro screen just cracked in two different spots basically where my fingers were touching it as I was rying to close it, The screen and the base were very hot, will this be covered by Apple ?
Info:
MacBook Pro, Mac OS X (10.7.3)
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Apr 26, 2009
I have a 2,1 White MacBook from 2007. Early last year, 2009, my casing cracked on the palmrest. I know this is an extremely common problem and the repairs are fully covered by Apple, regardless of warranty. My case also has a few of the hairline cracks near the exhaust vent and hinge.
I have yet to have these problems repaired. At first I just didn't feel like going to an Apple store. Now that the MacBook casing has changed to the unibody design, I wonder if the future repair will be affected for better or worse.
I have AppleCare for four years, until 2011.
Does anyone know how Apple is fixing these casing problems in 2010 now that the unibody MacBooks are out? I expect it is very likely that Apple has plenty of the old hardware on hand, but I would like to think I could get a very nice uMB upgrade for free, even if I need to wait longer to get it.
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Jan 12, 2010
Let's start a thread of damaged but working MBPs! I'm sure this has been done before, but let's start a new one. Cracked, dented, damaged screens... Let's see some pics. Who has the worst damaged but working MBP?
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Mar 29, 2010
I am going to buy my first mac when they release the arrandale MBPs. I will get the 13", I was wondering about applecare, lets say I cracked my screen on the corner and I can see everything else fine, but not the corner, how would they fix it? Send me a new one, or change the screen? I guess, what I am trying to ask is, if I break it, but it is still usable; will they replace it or fix the broken part?
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Jul 26, 2010
i've had my top case replaced three times already and it's broke again. it only takes a day or two to get it replaced at my local authorised repair centre, but is it worth ringing apple and trying to get the machine replaced? i mean, there's no point in replacing the machine with the same model because it'll just happen again, but i can't imagine apple giving out one of the new machines though.
for reference its a 2.2GHz white macbook bought in november 2007 and the top case was replaced the first time around jan/feb 2008, and then twice in 2010. obviously the applecare runs out in november of this year so want to get this sorted out asap.
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Aug 16, 2010
My macbook won't turn on anymore it just gets stuck on the apple logo with the spinny thingie, and I've tried everything to get it to work (safeboot, etc etc). The fans are EXTREMELY LOUD too. I also have a crack on my hinge. I'm thinking of getting the hinge replaced by a secondary person, other than apple. But in the apple care warranty it says:b. Limitations. The Plan does not cover:
(i) Installation, removal or disposal of the Covered Equipment, or installation, removal, repair, or maintenance of non-Covered Equipment (including accessories, attachments, or other devices such as external modems) or electrical service external to the Covered Equipment; (ii) Damage to the Covered Equipment caused by accident, abuse, neglect, misuse (including faulty
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Sep 7, 2009
I need to get files off of my damaged Macbook and I'm not sure how to do it. Is there a way to transfer files from my macbook to another computer? The damage is to the screen of my macbook and it is severe- you can only see the top left of screen, the rest is cracked/blacked out. Is there anything I can do?
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