MacBook Pro :: 13.3 - Screen Goes Gray - Restart System
Mar 23, 2010
Im new to these forums. I have just (5 months) purchased a new Macbook pro. I have upgraded the RAM to 4GB, but only recently since ive been in Canada (1 month) experienced this problem. The screen goes grey once a day and the computer asks me to restart the system. I believe its called a Kernal Panic. Ive read on other places that it might be caused by recently installed apps. But i have got rid of these and now nothing has changed! I havnt got my Install CD on me therefore cannot run a reboot. Im not sure if the issues are related but the Mac also kicks me out and makes me log in again. this doesnt happen as frequently but is still concerning and rather frustrating.
My mac wont on (goes to black screen) after a gray bar that usually shows after restart has been loaded. What should I do?I already tried the safe mode and it's not working ...
I started up my iBook today and it took me all the way through sign-in to my desktop before giving me a grey overlay with a little box saying that I need to restart. So I did and then it took me to my desktop again before scrolling code across the screen in a very messy, un-mac-like way. I tried getting into safe boot (restarting and pressing shift from after the tone until the apple and wheel show up) and it just ran the apple and wheel grey start-up screen for a while before kicking back into a normal restart and giving me the earlier results. So I went and got myself into single-user mode and ran the fsck -yf command. It told me this: Checking Catalog file Invalid extent entry (4, 190) Volume check failed Is there any way to fix this, to save my computer? I don't know anything about code or computers. My general mode of operation has been "I bought a /mac/. I shouldn't ever have to look at code."
im getting a message on a grey screen asking me to restart my computer when i'm trying to start my imac? So, i hold down the on / off button to do a hard restart and i get the same message again.
After installing updates, I restarted my Mac and it ends up with a matte gray (cloth-like appearance) with a gray Apple logo, but does not get to the desktop. I can open/close the DVD tray, and have cursor control, but nothing else seems to work. Short of reinstallation of Snow Leopard, what are my alternatives. I did the Lion update online but do not have a system disk, hence reversion to Snow Leopard is my only option.Â
I'm frequently getting the problem that: many times the screen goes grey and a message box appears telling me that I have to restart. Often this is preceded by the fans gradually increasing in speed until they are runing at maximum speed. BUT the fans behaving that way is NOT due to overheating. I have to use the restart button to make the Mac restart. I have used reset button to reset the motherboard but that did not cure the problem. Anyone have any ideas about how to cure this problem? I'm running 10.4.9. The mac is a dual 1.8 (June 2004). 1.5GB RAM, two SATA internal HD�s (Maxtor), two external firewire HD�s (Seagate). All the HD�s are less than a year old.
bought a new i mac and while using had a gray screen scroll down slowly and then said I had to restart the computer it is now happening more ofter and do not know what is causing it
I recently noticed that when I shutdown/restart my MBP, i get stuck in a gray screen with spining wheel. I can't remember if and what i instaled, but I know that this problem happens when I open up ITunes and keep showing up even when I close/force quit manually ITunes.
My computer has started randomly popping up a grey screen which tells me to restart. It keeps happening and obviously something is wrong. Not sure if it is a hardware failure but something's broke! Anyone know what the deal is? Here is my latest panic log:
Latest stack backtrace for cpu 0: Backtrace: 0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80 Proceeding back via exception chain: Exception state (sv=0x2D9C6780) PC=0x00306440; MSR=0x00009030; DAR=0x9C95F6DC; DSISR=0x40000000; LR=0x003063BC; R1=0x1787B9C0; XCP=0x0000000C (0x300 - Data access) Backtrace: 0x003063BC 0x002B7FCC 0x004EE0A8 0x004EDB9C 0x004EDA20 0x00465CCC 0x0049A634 0x0049A338 0x0049B6E0 0x0049BA14 0x002D1B8C 0x002D0A54 0x000A9714 Kernel loadable modules in backtrace (with dependencies): com.apple.driver.AppleUSBTCKeyboard(1.3.0f1)@0x4ec000 dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000 dependency: com.apple.iokit.IOUSBHIDDriver(2.5.5)@0x4e6000 dependency: com.apple.iokit.IOHIDFamily(1.4.13)@0x4a5000
I have a few month old iMac 27" i7 quad core for music use and did an update this morning which consisted of an itunes update and update to the screen firmware and two other things I can't remember. Do the usual install and restart business and am now met with the following error:
------------------------------------------------------ panic(cpu 0 caller 0x558271): "Unable to find device driver for this platform: "ACPI". "@/SourceCache/xnu/xnu-1504.3.12...................... Debugger called: <panic> Backtrace (CPU 0) , Frame: Return Address (4 potential args on stack) 7 lines of numbers and letters (please let me know if you need these) BSD process name correspoding to current thread: Unknown Mac OS Version: Not yet set Kernal Version: Darwin Kernel Version 10.3.0...............
When I restart the mac with the command "reboot" of the finder. I have a gray screen and nothing more. If I use the command "Turn off" and I turn on the mac by the start button it works.
I just bought a iMac M5521 from a friend and it won't boot. It looks like it's about to start up and then it goes to a gray screen and tells me to press the reset button or hold the power button, and it says that in like 3 diff. languages. What do I do? I'm a PC guy and know nothing about Macs.
my dual 2.3 ghz G5 power mac with 3.5 gig memory running 10.4.11 started crashing (grey screen "you must restart your computer...) and soon stopped booting. suspecting the hard drive as it had been noisy for some time I ran "repair disk" in disk utility from my mac book (connected by firewire, G5 booted as target) and it booted again but soon crashed again and after a couple more crashes it would not boot and attempts to repair failed. I installed a brand new hard drive, installed osx 10.5 and updated it to 10.5.8 and it seemed to install and boot fine but while trying to burn a .dmg dvd with toast (10.0.5) I got the grey screen anain and repeated attempts to burn a disc with the same .dmg resulted in a crash every time. it has also crashed while downloading, playing back itunes hd video, and using an "eye tv hybrid" tv tuner as a dvr. below is the most recent crash log - note that most of them have referenced cpu 0 although the most recent it's cpu 1 -THANX & PLEASE HELPInterval Since Last Panic Report: 0 sec Panics Since Last Report: Anonymous 4A58CF1E-844-409F-8BF3-65A3A3CD2E79.......
I have been trying for weeks to do a software update from 10.6.7 to 10.6.8. Whenever I install the update and restart my computer, I get the apple logo loading screen and then it locks up on the infamous blank gray screen. I have been able to get back to 10.6 with the install CD, and can then update all the way to 10.6.7 I have tried everything listed here:[URL]To no avail . including a clean install When I start up in verbose mode the last line of text I get is the following, after this it's the gray screen:
** Device in slot: SLOT--1 ** RBIOKitController found 0x5ac :0x842Â Those last two chunks of numbers change each time I restart. Â
In fact I'm getting a grey screen when I just try to restart. Have run Disk Utility (which always finds Permissions errors - even though it appears to make repairs. Also, after erasing my hard disk and recovering my user data from Time Capsule). When I restart I don't get beyond a grey screen (with moving cursor). I can't install the update as obviously I need to restart in order to start the install process.
Since a few days ago my Macbook Pro 13" from last June started to freeze randomly for atleast 30 seconds and then it would come back and most of the time freeze again after a while (in OSX only it seems, Windows 7 I did not have such problems, though I didn't use it often). Sometimes it occured frequently, other times it didn't and this morning I had the same thing again, I just held the power button and shut it down, did this two times in a short period of time and when trying to boot it for the second time all I get is a gray screen with no Apple logo or anything.
Searched the forums, tried the install DVD and C button to no avail, same thing with trying to reset the PRAM and NVRAM...Is the logic board broken or anything? I don't understand how this could happen...And if I do take my laptop to Apple, should I remove the Intel SSD drive I got in it right now and put in the stock?
I am trying to install windows 7 on macbook air, through an external DVD drive, since USB didnt work for me. The DVD is detected and ounce I click start windows installation, the system boots and gets stuck at the gray boot screen with the apple logo. What is causing this? how can I solve this?
i had the macbook Core 2 Duo for About 8 months and it was working great.yesterday i left a file download in firefox for 5 hours then went back to check on it , it was working FINE, Then i got Back after 2 minutes and the screen is suddenly white and not showing anything!i shut down the laptop and restarted , there was a chime and just white screen...i connected the laptop to an external monitor AND EVERYTHING IS WORKING on the external screen but the laptop screen is white!!!i tried resetting the PRAM and i tried resetting the SMC twice but nothing Changed
Whenever I shutdown or restart MBP 13 with latest OS X. I see white screen with spinning sign. It is never ending. Once I have kept it like this for more then 20 hrs. I have contacted Apple couple of times but the solution was not permanent. Please check video link to better understand my issue. [URL]
Info: MacBook Pro (13-inch Late 2011), Mac OS X (10.7.2)
Macbook Air, Rev A. Worked like a charm for 1.5 years.Upgraded to a Rev c SSD and gave the Rev A to the wife.She installed NOTHING.Within a few weeks it started running VERY slow. I'm talking 2 minutes of beach ball per click.I use Disk Utility to check the drive. No problems of any kind.
Rebooting would take -- and I'm not exaggerating -- over an hour. First it would sit with a grey screen for 5 minutes. Then with an apple logo for 10 more. Then with the little spinning circle for 30. Then the desktop background would show up and sit for 20 minutes, etc.
Was gonna upgrade to Snow Leopard so what the heck, backed it all up and installed Snow Leopard. To my surprise, it instaled Snow Leopard on top of the old OS -- it kept all the files around so no need to restore from backup.
Speed problem SOLVED!Then a few weeks later the same problems.This time I check the drive AND run the hardware test. No problems.I ERASED the entire drive. I installed Snow Leopard.All is good for a few weeks.Then the problem came back a 3rd time.
I go to reinstall a 3rd time and Snow Leopard doesn't even acknowledge that there's a hard drive in the machine! And when I look in system profiler it says there's no drive of any sort. Yet it will reboot and run... just VERRRRRYYYY slowly.
I'm ready to replace the drive with a Runcore SSD or some such other device but I want to be sure the problem is the drive and not some other aspect of the hardware (motherboard, RAM, etc.)Anyone ever seen this? Anyone have any ideas as to how to investigate, solve, conquer, save myself from madness??
have an ibook G4 and i was updating my leopard system. after i installed the package the update said something about receiving cache but i waited there for 1 hour and the screen just had a background doing nothing. i grew impatient and turned the comp off. now it wont log in! theres just the grey screen with the apple and it wont go any further(this cpu was bought second handed so theres no discs it came with)
So last night, my Macbook started to show a folder icon with a question mark on it when I tried to boot it up. I tried to restart a couple different ways, using the Install disc, and when nothing worked, decided to reinstall OS X entirely.
Well, after the first disk finished installing, it said to restart the computer and be prepared with disc 2. Unfortunately, after the restart, I just get a blank gray screen, while my optical drive makes short repetitive noises.
Any advice on how to get the reinstall to work right?
I have a Rev A 12 inch Powerbook - 867 mHz, 640 RAM, 40 GB hard drive. The machine's always been reliable and has performed great over the years. I bought it the last week of July, 2003.
Yesterday, the Pbook was shut down, and I press the on button so it would boot up. Almost immediately, the hard drive makes a loud, whirring noise. The computer advances to the gray screen with the Apple logo, but it doesn't get past that point and the noise continues, as if it's a car engine that just won't start...
I'm going to take it to my local Apple Store in the morning, and hopefully the data, including my nearly 22 GB of music, can be saved. Any thoughts on how to get my computer working again? By the way, it's the original hard drive installed. Hopefully this is enough info to generate some ideas, I'm stumped.
I have the 2.53ghz with 4gigz of Ram MacMini from Xmas 2009.A few of you know that I had been trying out different SSD's before finally jumping on with OWC 60gig SSD. I've had it for about 2 months now and it works great except I've recently been having my computer freeze and the beach ball of death appears constantly when on Safari and sometimes iMovie. After shutting down the computer manually, sometimes booting up will leave me at the grey screen for minutes before i shut it down and wait maybe 30 mins before i fire it up again, which usually works 9/10 times.
I also noticed the beach ball delaying certain processes like loading Safari or a webpage. For example, I have my OWC External hooked up via FireWire800 with just my music and videos, however occasionally if im browsing thru websites or loading a program it'll cycle the external and have the beachball as if trying to load something before proceeding. It is more an annoyance than a problem.
I ran disk utility on all my drives as well as the Apple Hardware Test CD to see if maybe my Logic Board was the problem. I did the general test as well as the indepth test, both show negative signs of a problem.Can anyone shed some light on what could be the problem?Should I put the factory drive back in and take it to Apple to run their diagnostic test?Could the SSD be failing? (I could RMA it, but didn't know if its an Apple issue vs OWC)
I have had my MacBook for almost two years and the battery had just died on me. So I sent it back to Apple and got a new one. But ever since switching over to this new battery, my computer has had issues starting up. A grey screen fades into white and the Apple logo never appears. The computer will just stay like that for hours. A friend suggested turning the power off and back on, holding apple+ctrl+P+R, which worked. However, the next time I turned my computer on, the screen stayed white again, without an Apple logo. Can you tell me what the deal is? Should I bother reporting this to Apple? Is this permanent damage I'm going to have to go thru everytime I start me laptop? Any way to fix it? Thanks.
Unfortunately I bumped the switch on the power strip that my Mac Mini (1.42ghz G4, OS X 10.3) is plugged into while it was running. Now it won't boot up. All I get is the gray screen with the gray apple logo and the spinning wheel but no OSX.
Well gang the problem has been resolved by starting up while pressing command V. Worked like a charm. I don't know why the "genus bar" folks did't try it but it worked...I'm just saying.
Info:MacBook Pro with Retina display, Mac OS X (10.7.3), in safe mode QT,Iphoto,photo booth
Last week when starting my Mac Book Pro I was faced with a gray screen. On start up the it won't boot fully. Turn onGray Screen with apple logo - loading bar and wheelOnce fully loaded it turns itself off..I have tried control R to do a reinstall of the OS, however it won't let me complete it saying Apple account does not match (yet there is no login for this).
