MacBook Pro :: Get Access Denied In Mac App Store Update
Jun 3, 2014
The Mac app store on my computers indicates that i have one update avalible, but when i try to ener the update section to start it. I get this message. Access Denied
You don't have permission to access "/L/673/1119/0s/su.itunes.apple.com.akadns.net/WebObjects/MZSoftwareUpdate.woa/ wa/viewSoftwareUpdates" on this server. Reference #18.3b4e7b5c.1401863922.ba03e3b
Info:
MacBook Pro with Retina display
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Feb 15, 2012
having difficulty with accessing app store account since updating to 10.7.3 Cant see my purchased apps or get into my account pages since i updated to 10.7.3 this morning also struggles with updates page.
Info:
Mac OS X (10.7)
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Apr 18, 2007
I have used an iBook G4 for a year and a half I only use wireless Internet connections. I recently started getting error messages when I tried to perform a Software Update. The error reads: "Software Update can't connect to the update server. Make sure you're connected to the Internet, then try again. Software Update can't check for updates because of a network problem."
Perhaps at the same time (I hadn't paid too much attention at first) I found that I was unable to connect to the iTunes Store. This error message read: "iTunes could not connect to the iTunes Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again." A google search shows that the second error message is common among PC users who think apple is conspiring to keep them out of the iTunes store with iTunes v7.1.1. I don't know about network settings but I don't make a point of ever fiddling with them. I assume both of these problems are symptoms of the same network mess-up. Can anyone steer me clear?
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Jan 10, 2009
We recently installed a mac pro running serverX 10.5.6.(2x3.2 Quad Core Intel Xeon, 16GB 800 MHZ.) I was able to connect to the server from my imac (leopard) and use ARD (V3.2.2) with no problems. Now, since I had shutdown the server for about a week I started it up the other day I am now unable to access it thru our network. On my IMac I try to access using ARD the server lists: "Access Denied". Using GO-Connect to Server I get the message "Connection Failed The server may not exist or it is not operational at this time. Check the server name or IP and your network connection and try again."
I can ping the IP address from my imac. The server is able to access the internet, so I know it's not my network. I have used Disk Utility (on the server) and reset the permissions. After hours on Apple's site and googling I am at a loss. I'm thinking it has something to do with access permissions or something got tweaked at startup (no startup progs in Accts login window) after I turned the unit off for over a week.
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Oct 15, 2010
I am on a ship using a proxy server from our ISP to connect to the internet via a V-SAT satalite dome. We all have individual accounts and the guys using PC's have no problems connecting to the internet. My account also works on a P.C. However whenever i try to connect to the internet I get an Error message 403 "the following URL could not be found" "access denied". However if I disable my proxy settings reconnect to the internet then re-enable my proxy settings I am able to get on line but only for a minute or two then I get the message again. Switching off my proxies then on again always gets me on line but only for a very short period (30 secs to a minute ish).
There has been an occasional time when I have been able to access the internet for longer but only when there has been 3 or 4 people on line and browsing at the same time. I have spoken to my ISP and he thinks I may have been piggy backing onto someone elses account but was unable to offer any other advice and referred my case to someone else and I am still waiting for their response. I am running a mac book pro on snow leopard 10.6.4, using firefox (have the same problem with Safari) with proxy set to "use system settings" and my network preferences set with the given proxy server settings (192.168.10.132, port 3128). I have the same problems using WiFi or cable also.
Other info: my IP address stays the same. Although my cable IP is different from my wifi address. IPv6 is set to automatic. I think the problem lies with my mac as my given user account works on PC computers ( which I am using now!). Also there are 3 other guys with mac books who have also had the same problems although they are now at home. I have also tried changing to a guest account with similar problems although I cannot change proxy settings.
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Dec 7, 2009
Trying to install Dreamweaver MX2004 on the only computer I own that I can still run the program on - 10.4.11 MacBook with plenty of space - and I get this error message.
Of course there is no way, other than spending countless hours of reading thousands of posts and millions of worthless nonsense, to find any help on Adobe (Price per share, $36.37 as of 12.07, "Have I resolved all your issues?").
Any idea as to what's going on? It was on another computer...I may be able to do a Firewire move of the software...if I can relaunch, but I think I removed it from the other computer already. I ran disk utility, as suggested on another forum where I trolled for about an hour.
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Jul 1, 2014
I have 2 Imacs, both running OS 10.9.3. The run on a simple office ethernet wired network. We have had no problems until yesterday when suddenly one of the Imacs (Imac A) disappeared from the network. Imac A could see Imac B but not the other way round. Imac A connected to Imac B but was denied access to all the folders under the user directory on Imac B. The folders all have the no entry icon on them and if I try to open them I get the message "can't be opened because you don't have permission to see its contents" . I have checked that the sharing set up on both machines allows access read and write on items and we have been successfully sharing files for months.
I have hooked up an old Mac Pro running 10.8.6. to the network. It can see both the Imacs but when I transferred files from that machine to Imac B I got the message "can't be opened because you don't have permission to see its contents". I've checked and the permissions on this folder are set for all to read and write.
So far I have checked and repaired privileges using disk first aid.
The Imacs are both 3.1ghz Quad core i5 running 10.9.3.
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Dec 10, 2014
Where do I get a driver for a Canon CP 800 printer. I installed OS Yosemite recently. The printer gives the code "Access denied 5000"
Info:
Mac mini, OS X Yosemite (10.10.1), mid 2011
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Jun 8, 2010
I'm trying to get Prey anti theft working on my macbook. It runs manual and the site says it checks out but a test run didn't seem to work. So I checked console and found: com.apple.launchd[1] (0x10a740.cron[2330]) Could not setup Mach task special port 9: (os/kern) no access Then as I go poking thru console for further clues I notice that I'm denied access to certain logs. Even normal stuff like Itunes crash and such. I'm logged in as admin and I don't recall ever noticing this on my old imac running Panther. This one is running Leopard 10.5.8 and I'm still pretty new to it. Am I missing something here? Why am I denied access? I know it protects certain core systems but console logs?
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Sep 14, 2009
I get a -5000 access denied error every time I try to install Canoscan driver software. I tried repairing permissions, rebooted etc. It still happens. I cannot scan.
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May 2, 2012
Today I turned on my iMac and an access denied symbol show up at the loading screen. After waiting a while, it changed into a folder with an iterrogation in the middle of it and it starts to twinkle. I really don't know whats going on. Yesterday I turned off the iMac as normally and I didn't add/remove any programs or made a change on my settings.
Info:
iMac
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Apr 12, 2012
I recently opened my system files and noticed a file called deferred install. When I tried to open it ,it told me I was denied access to this file even though I am the owner and only user of this computer.
Info:
iMac, Mac OS X (10.7.2)
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Jun 9, 2012
I waas locked out of Sirus.ca on safari, the top of the screen says access denied and the site is inactive it waorks on my pc but not on the imac in safari is there a setting in safari I can reset to unlock things?
Info:
iMac (27-inch Mid 2011)
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May 25, 2012
Have just upgraded my macbook to Lion. I logged into the app store, bought, downloaded and installed Lion no problem.
After upgrade I returned to the app store to download ibooks author. I can find ibooks author but when I try and install the app I have to sign in and I get a "connection failed" error message.
The same happens in iTunes when I try and view my account - "The network connection failed"
I can access the internet with no problems - including secure sites. I can access software update with no problems.
I have made no changes to my network settings - could sign in and download apps before upgrade, unable to after upgrade.
Info:
MacBook, Mac OS X (10.7.4)
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Jun 2, 2014
My Softward Update and App Store repeatedly "crash unexpectedly" (along with Dashboard, Finder and a whole host of other applications).
I have tried everything but it seems there is no way I can use either of them.
As a result, I haven't been able to update anything for months and my OSX is now thoroughly screwed up.
Is there any way I can update OSX without using Softward Update or App Store? Is there an update file I can download without having to go through them?
I'd prefer not to resort to OSX Restore as I don't want have my Microsoft Office product key.
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.5), Macbook Pro in use since 2012.
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Dec 9, 2014
I'm on a macbook circa 2007 (not eligible for Yosemite). I was running 10.7.5 (lion) but had issues and had to reinstall from snow leopard disk. I've updated to 10.6.8 and installed combo update, but App store still won't open (it's crossed out in icon in doc and I get an error that says I need 10.7 to open it). So I can't update to 10.7 without app store and I can't open app store with 10.7. Catch 22.
I've tried restoring from Time Machine backups where system was using 10.7.5, but those restores failed.
I can't access any of photos, etc.
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Feb 2, 2012
I have purchased numerous films to watch via apple TV (original model), only to find that I am now out of disc space. I have a time capsule, but how can I store the movies yet access them on apple tv?
Info:
MacBook Pro, Mac OS X (10.7.2)
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Aug 30, 2014
I need to store 320Gb of photos and access these via my Mac.. Best way to do this and back-up photo's with Time Capsule?
Info:
MacBook Pro, OS X Mountain Lion (10.8)
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Jun 6, 2014
It turns out that I cannot access the store at all, the iTunes window is just blank.
Info:
MacBook Air, Mac OS X (10.6.8)
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Feb 28, 2012
I bought a used mac mini and I was viewng the App Store and wanted to purchase IPhoto app but it was purchase previously and could not update because not associated with my Apple ID. The error message reads I would need to purchase it again My issue I have it the icon for the application just give me a the options to "update" and not purchase. What do I need to do to purchase this app?
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Mar 15, 2012
Two days ago I updated my Macbook Pro to the latest version using the "Software Update" utility. It restarted and I just shut it down.Yesterday I attempted to log to my account and I realized that it's not possible. No matter the account I try it:
1. Asks for a password (Enter password correctly).
2. A gray screen appears for one or two seconds as if it's loading the session.
3. It comes back to the accounts screen.
After many tries then I entered to the Recovery utilities ( Command + R on boot). I analized the disk and it's fine, no errors on it. So I decided to reinstall OS X When I try to re-install it starts to download some components and after few minutes of download it states that it cannot download these components. I thought it was a problem with my wireless network so I plugged an ethernet cable to the mac but the same error still happens after one minute or two.
Note: I checked my network with other devices and it's working fine.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Feb 4, 2012
Error "The file “DMAccount.h” couldn’t be saved in the folder “Headers”" after 10.7.3 update. While app update download starts normaly the error msg pops up every time right at the end of download process and it starts all over (dnld-error-dnld-error... ("Try again", she asks me)).
Info:
Mac OS X (10.7.3)
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May 30, 2010
I have a macbook 2.4 alu (Late 2008) and Installed linux as soon as I got it.(I just like the cases). Anyway I know that you need to use apple update in osx to update the firmware. I can't dual boot because my HD is MBR. I thought of 2 ways.
A. Install OSX onto a usb device (Cost 30-40 bucks for usb)
B. Take to apple store, Maybe they can do it.
I can't dual boot because my HD is MBR. I heard the new firmware updates stop a lot of issues.
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Jun 20, 2014
I have a macbook air and i have been unable to access the app store since i have gotten the laptop which was 11 weeks ago. It says i am not connected to the internet but i am also because i am unable to connect to the app store i cant receive any updates.
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May 26, 2012
When trying to update, I keep getting the pop-up:"We could not complete your requestThere was an error in the App Store. Please try again later. (null)". How can I update to the new version? Im running on the OS X Lion 10.7.4 system for Macbook Pro I have the Version 9.2 of iPhoto and 6.0.4 of Garageband. If that's of any assistance.
Info:
iPhoto '11, Mac OS X (10.7.4)
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May 7, 2012
mail, admin safari all asking for my admin password to access the keychain. I repair and verified the keychain yesterday and all seemed okay, mail asked again this morning and safari was asking without even needing keychain access. Has this update trash their links to the keychain or could this be some kind or Trojan virus.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Sep 4, 2014
I have a macbook pro 2014 version - recently my app store just stopped working out of the blue
I cannot seem to download or buy any apps - in my updates section, it shows nothing
In the featured section, it shows apps but I cannot buy an app
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Apr 5, 2012
Can't access the APP store
Info:iPad
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Apr 7, 2012
I bought this iMac which was purchased new Nov 24th 2011 and I bought it from a friend in January 2012 as well as purchased the applecare. When I did a clean install it removed the iLife bundle and when I try to reinstall it the app store tells me this: These apps cannot be accepted by your Apple ID.These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications.I would not have done the clean install if I knew that it would take away some of the features but when the Apple employee told me how to do it he didnt tell me that some items would not reinstall without the original Apple ID (not that I blame him).Is there any way that I can get them back on my computer without having to purchase them. I think that since they came with the computer originally that it should be possible.
Info:
iMac, Mac OS X (10.7.3)
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Jun 13, 2012
Is there a way I can restrict my users from downloading apps from the apps store. With the imminent release of Mountain Lion, I do not want my users to be able to download it without my permission.
Info:
MacBook
Pro, Mac OS X (10.7.3)
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