MacBook :: Dropped White 13" Not Working But Stays In Gray Screen
Jan 1, 2011
I dropped my Macbook while in the hospital yesterday recouping from spinal surgery now I am really pissed! So when I power it on I get a grey screen with the apple logo and the hard drive making uncommon noises. It never makes it to the password screen, what can I do? Help me please as having this terribly bad back is one thing but losing my Macbook too with all my Logic music etc is really decimating. Thanks guys....
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Feb 15, 2010
My step mom has an iMac. The first gen intel one and the other day out of nowhere there was a white screen with a folder on it and now when you go to start up the iMac the screen just stays white.. What would be the cause of this and what should I do to fix it .. thank you
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Jul 30, 2009
My wife's macbook will turn on, it stays on the gray screen with the apple. After a while it will just shutoff. I have tried removing the battery and holding down the power button for 5secs but did not work. I also reset the pram and also did nothing.
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Apr 11, 2012
All of a sudden screen stays gray and flashing folder with "?" on it
Info:
MacBook
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Aug 22, 2014
My macpro screen remains grey after I startup. How do fix it?
Info:
iPhone 5, iOS 7.0.3
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Aug 17, 2010
I'm trying to set up Windows 7 Home Premium 64-bit on my Mac mini (bought in April 2009). When I use VirtualBox on Mac OS X, I have absolutely no problem installing Windows 7 64-bit in a new virtual machine. However, I want to run it Windows 7 natively on my Mac mini. So when I insert the Windows 7 DVD and reboot my Mac, holding the C key down so as to boot from DVD, then it does seem to be reading the DVD, but all I get is a light gray screen. I then hit the Return key, and it does seem to do even more. Still the screen stays entirely gray.
I have the impression that it behaves like it does with VirtualBox, except the screen stays gray all the time. When I use VirtualBox, the first thing that happens is that it prints "Hit any key to boot from CD or DVD" (or something like that). When I do hit a key (e.g. Return), then it continues printing "Setup is loading" (or similar) and loads more stuff from the DVD for about 90 seconds. So it really seems to be that it does just that when using it natively (without VirtualBox), just the screen stays gray.
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May 12, 2012
My iMac won't boot up fully. It stays stuck in the gray screen with the pinwheel spinning, then after about 5 minutes just shuts itself off.
Info:
iMac (20-inch Late 2006)
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May 1, 2012
My Mac mini starts with a white screen but stays on the apple logo and the small circle as if it is booting. I turn it off manually and switches it back again after a while. This time no apple logo appears, but got 2 symbols popping up and blinking as shown in the pictures attached.
Info:
Mac mini, Mac OS X (10.6.8)
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May 3, 2012
About 1 week ago, I noticed 2 faint grey smudges in the middle of my MacBook Pro screen. I dismissed it at the time because I could barely see them unless I looked extremely close on a dark screen. I opened my computer up yesterday to see that the amount of spots had tripled from 2 to 6, are becoming more apparent, and all in the same area in the middle of the screen. They are still only able to be seen on a dark screen. The smudges are about the size of the cursor Also, when I tilt my head or tilt my laptop screen far back on a white screen, I can see that those spots turn slightly brighter white than the rest of the screen. While the grey smudges aren't connected, these white areas appear to connect to make a circle.
Another quick note, in December, I had a similar problem with my screen. The white spots were in the same circular shape and clear on any background, however, instead of grey smudges, I had spots that were black in the exact same circular shape. Apple labeled it as pixel anomalies and replaced my screen for me with no problems. Do you think it is pixel anomalies or something different? I bought the laptop in September 2011 and it is under every?
Info:
iPhone 4S, iOS 5.0.1, GameCenter
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Apr 15, 2012
White screen stays on with spiral continuing but does not go to desktop screen after turning computer on.
Info:iMac (24-inch Mid 2007), Mac OS X (10.7.3)
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May 31, 2012
i have a MacBook Pro..I had my track pad replaced recently..I am not sure if it has anything to do with my screen, however, the screen is randomly turning gray and white with lines and fading out..What does this mean
Info:
MacBook Pro, Mac OS X (10.5.8)
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Sep 29, 2010
I am trying to fix a friends macbook pro. When I turn it on the screen shows the apple and the spiral underneath it spinning like it should then when it stalls for .2 seconds it goes to a white screen then there is vertical purple lines in groups across the screen. So the screen is white/purple. Then it fades to just white and I cant do anything.
I hooked up my monitor with a DVI cable to see if it was the motherboard that was possibly bad but the monitor works just fine with the cable. I can use the computer with the laptop keyboard/mouse and it works just fine. The laptop screen just stays blank the whole time. I uploaded a vid to utube for it. If anybody has any ideas for me please help. I dont know if this is a monitor problem or the inverter or the motherboard, possibly some other piece of hardware?
Here is the link to the video: http://www.youtube.com/watch?v=1JBFv-GTBmY
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Jun 3, 2009
It will turn on and go to the white screen with the gray apple but even after several hours it wont do anything. I tried holding down C since my copy of leopard is stuck inside and it does the same thing.
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Jun 2, 2012
the screen it got stuck on was white, gray apple sign spinning circle thing
and i left it there for more then half an hour with no progress. I did a hard shut off, and waited for about an hour and tried again. This time i waited for an hour, and still no progress. what should i do?
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.4)
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Mar 19, 2009
I have had my MacBook for almost two years and the battery had just died on me. So I sent it back to Apple and got a new one. But ever since switching over to this new battery, my computer has had issues starting up. A grey screen fades into white and the Apple logo never appears. The computer will just stay like that for hours. A friend suggested turning the power off and back on, holding apple+ctrl+P+R, which worked. However, the next time I turned my computer on, the screen stayed white again, without an Apple logo. Can you tell me what the deal is? Should I bother reporting this to Apple? Is this permanent damage I'm going to have to go thru everytime I start me laptop? Any way to fix it? Thanks.
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Apr 5, 2007
My brother's iBook G4 (I think it's a 2003 model) has a problem with the screen. When the computer is turned on, the screen stays black, although the backlight is on (the apple glows). Sometimes, on start up, the screen works normally for a random amount of time before going fuzzy and then black again.
Any ideas on how to fix this? Is it likely to be a problem with the hardware in the actual computer, or just the screen? Or is it a software thing?
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Dec 2, 2014
I never used Messages on my Mac but after I started using handoff now I wanted to use it.So after I opened my Messages app on my mac and typed in my ID Password the window opened but just stayed white.I receive the messages people write me, but only iMessage messages, no sms messages, but everytime I want to reply the window stays white.Also I can't open the preferences it's like the app is not opening completely? Why that happens?
Info:
MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.1)
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Mar 27, 2009
i had the macbook Core 2 Duo for About 8 months and it was working great.
yesterday i left a file download in firefox for 5 hours then went back to check on it , it was working FINE, Then i got Back after 2 minutes and the screen is suddenly white and not showing anything i shut down the laptop and restarted , there was a chime and just white screen...i connected the laptop to an external monitor AND EVERYTHING IS WORKING on the external screen but the laptop screen is white!
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Feb 6, 2010
I accidentally dropped my MBP and since then, my left USB port doesn't appear to work anymore. Its weird because when I plug my seagate external hard drive in, the lights of the hd come on but my MBP doesn't recognize it, likewise with my iPod, where the battery appears to be charging, but iTunes doesn't recognise my iPod.
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Jun 24, 2012
When I open Safari i doesn't load my homepage, it just stays white. And also the webprocess is running at a 100%. I uninstalled the 1Password exstension and it didn't help. Safari works fine in the guest account.
Info:
MacBook Pro, Mac OS X (10.7.4)
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Dec 25, 2009
My MacBook Pro is only 3 months old with 37 battery loadcycles. I calibrate my notebook monthly and the battery capacity stays the same. I have also tried resetting the SMC and nothing happened I do not have my laptop continuously charging, the most would probably 4 or 5 days straight. My current battery capacity is 91%. What should I do?
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Dec 13, 2009
I just acquired a G4 MDD Power Mac. Dual 1 Ghz processors.I pulled the HD out of my older g4, connected it, and powered the machine up. The HD has OSX 10.5 and works fine in the older G4.
The first thing I notice is that the Small fan (in the door) is spinning, but the Large fan under the Power Supply is NOT. The red light on the Motherboard is on.
What happens is that all I get is a white screen, with the Apple Logo, and the spinning circle. it never acceses the hard drive and boots into 10.5 What does this point to? I hope the Dual processors are not the problem here. But that large fan not spinning worries me.
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Jul 2, 2009
I think the hard drive in my Macbook (2007 Model) has died. My macbook froze and when I restarted I can hear an usual clicking noise and I only get a white screen with a grey folder icon and white question mark inside. Fortunately, I use super dooper to create a bootable clone of my hard drive as a back up. When I attach this and hold down the apple key I boot straight into the clone and the computer runs fine from the external hard drive. If I go to disk utility my computer can not locate the internal hard drive, nor if I go t sysyem prefs-startup disk. Should I assume its dead or could it be a connection problem. I don't have applecare so I'm willing to buy a new hard drive and swap it myself. However, this is making the assumption the hard drive is the culprit. Can anyone else diagnose this problem from the desrcitpion before I shell out on a new hard drive?
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Mar 15, 2010
I've begun to notice a ring, roughly three inches in diameter, in the middle of my Air, Rev C, Screen. It is a white ring, a couple of millimeters thick, that I can see best behind an all white screen, i.e. a blank page of a word processing document.
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May 8, 2007
Unfortunately I bumped the switch on the power strip that my Mac Mini (1.42ghz G4, OS X 10.3) is plugged into while it was running. Now it won't boot up. All I get is the gray screen with the gray apple logo and the spinning wheel but no OSX.
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May 4, 2005
I've begun to notice a ring, roughly three inches in diameter, in the middle of my Air, Rev C, Screen. It is a white ring, a couple of millimeters thick,that I can see best behind an all white screen, i.e. a blank page of a word processing document.
Anyone seen anything like this before. I can actually see part of it right on the white of the page I am typing in this thread.
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Jun 20, 2010
Im really sorry if this is a silly question. I was playing football manager, then had to dash off somewhere for 15 mins, by the time i got back the screen was black, i just assumed it was on standby, i pressed space bar to carry on playing and NOTHING happened.. i pressed the on|off button and nothing happened.. i pressed and held the button to switch it off.. nothing happened..
It is still running now, but nothing is activating it, i pressed the caps lock button to see if the keyboard was operating and it didnt light up as normal.Im just letting the battery drain on it to see if it does anything on the reboot.. i dont know what else to do.. please advise!!!I only purchased it on Fri.. so its 2 days old i really hope it isnt broken already, there must be a simple answer for this? I look forward to reading any advice,
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Apr 27, 2012
My MacBook stays at the apple screen.What can I do to fix the problem?
Info:
MacBook
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May 10, 2012
My Macbook Air won't start. It turns on, but only stays in the starting screen with the Apple logo.
Info:
MacBook Air
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May 29, 2010
I recently dropped my Machine at an angle and it seemed to knock my screen off center. When closed, part of the machines body is exposed where it used to be covered by the screen. It's only off by a hairline or two. It sticks out the same distance on the back of the machine. When I open or close it, the machine catches on the body and makes a slight scratching sound. How can this be repaired ? How will the Apple store treat this ?The machine did power itself off as well. I'm hoping I wont have to pay an arm and a leg for a bent piece of plastic
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