While working on the computer, sometimes the screen will turn gray (from top to bottom) and a message will appear saying the computer must be restarted.So far the local Apple store has not been able to find the problem. The last solution the store tried was to replace the Airport Card, but that didn't work. Computer was purchased in December 2011.
Info:iMac (27-inch Mid 2011), Mac OS X (10.7.2)
I am trying to fix a friends macbook pro. When I turn it on the screen shows the apple and the spiral underneath it spinning like it should then when it stalls for .2 seconds it goes to a white screen then there is vertical purple lines in groups across the screen. So the screen is white/purple. Then it fades to just white and I cant do anything.
I hooked up my monitor with a DVI cable to see if it was the motherboard that was possibly bad but the monitor works just fine with the cable. I can use the computer with the laptop keyboard/mouse and it works just fine. The laptop screen just stays blank the whole time. I uploaded a vid to utube for it. If anybody has any ideas for me please help. I dont know if this is a monitor problem or the inverter or the motherboard, possibly some other piece of hardware?
Here is the link to the video: http://www.youtube.com/watch?v=1JBFv-GTBmY
So I've got a powerbook G4, thats 8 days past its warranty. Conveniently, it now won't turn on. It won't wont boot from CD. If I turn it on, I get a gray screen that usually just turns my computer back off, if thats not the case I get a screen that shows the finder icon and a question mark and then turns off.
All it will do is boot into open firmware mode. Currently the install disc is inside of it and I've tried booting the cd using "cd:, bxi" and "dir hd", and it can't open both. Does anyone know how to wipe the HD, and start the installer using firmware? Otherwise, I think I'll have to take out the harddrive and plug it into an external case and then wipe it.
I purchased a powerbook g4 from a friend a few weeks ago and it was working fine for the first couple weeks. the other day when I started it up it booted to the gray Apple logo screen as usual but will not proceed from there. I've left it sit over night and when I get on it the next day it's still on that screen.
View 6 Replies View RelatedMac pro has a gray screen with apple logo running pinwheel but wont load up. Tried shutting it down and restarting a couple of times with no success
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MacBook Pro
when i start up my macbook it goes the the gray screen with apple logo then the logo turns in to a circle with a line in it
Info:
MacBook
my computer turns on but there is only a black screen. i hear the sounds and am able to press buttons but nothing is seen. how to I fix this?
Info:
MacBook Air, OS X Mountain Lion (10.8)
im getting a message on a grey screen asking me to restart my computer when i'm trying to start my imac? So, i hold down the on / off button to do a hard restart and i get the same message again.
View 24 Replies View RelatedTried to restart didn't work. Light is on, but nothing makes noise or anyhting. Been charging it for hours so it has power. Tested the chord on my ther computer and it worked
Info:
MacBook
My computer sometimes turns off when in screensaver/ sleep mode. Then it doesn't want to turn back on. It eventually does. It's annoying!
View 3 Replies View RelatedI have a 20" iMac G5 1.8 GHz which has been pretty reliable since new. A few weeks ago I fitted a new Hard-drive (Western Digital Caviar Black 1TB), other than that the computer is bog standard. For the last few days when I start up, the computer switches itself off straight away and I have to press start again. Sometimes it gets as far as the grey screen and sometimes it gets to a complete desktop screen before this happens. This may happen 2 or 3 times and then the computer works fine all day, I can even restart with no problems once it is running fine. As it stands I can live with the problem but I worry that it may get worse. Anyone know what this might be? Could it be related to the new hard-drive? Could it even be related to the cold weather?
View 3 Replies View RelatedMy Mac OS X as soon as I turn it on the fan is running. I have already gone thru the reset SMC . Could I have too much stuff in it?
Info:iMac, Mac OS X (10.5.8), 2.66 GHz Intel Core 2 Duo 4GB 1067
My computer has started randomly popping up a grey screen which tells me to restart. It keeps happening and obviously something is wrong. Not sure if it is a hardware failure but something's broke! Anyone know what the deal is? Here is my latest panic log:
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x2D9C6780)
PC=0x00306440; MSR=0x00009030; DAR=0x9C95F6DC; DSISR=0x40000000; LR=0x003063BC; R1=0x1787B9C0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x003063BC 0x002B7FCC 0x004EE0A8 0x004EDB9C 0x004EDA20 0x00465CCC
0x0049A634 0x0049A338 0x0049B6E0 0x0049BA14 0x002D1B8C 0x002D0A54 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBTCKeyboard(1.3.0f1)@0x4ec000
dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
dependency: com.apple.iokit.IOUSBHIDDriver(2.5.5)@0x4e6000
dependency: com.apple.iokit.IOHIDFamily(1.4.13)@0x4a5000
I have a few month old iMac 27" i7 quad core for music use and did an update this morning which consisted of an itunes update and update to the screen firmware and two other things I can't remember. Do the usual install and restart business and am now met with the following error:
------------------------------------------------------
panic(cpu 0 caller 0x558271): "Unable to find device driver for this platform: "ACPI".
"@/SourceCache/xnu/xnu-1504.3.12......................
Debugger called: <panic>
Backtrace (CPU 0) , Frame: Return Address (4 potential args on stack)
7 lines of numbers and letters (please let me know if you need these)
BSD process name correspoding to current thread: Unknown
Mac OS Version:
Not yet set
Kernal Version:
Darwin Kernel Version 10.3.0...............
I turn on my computer and it has a blank/gray screen. I can turn it on and off, but that's all.
Info:
MacBook Air
After the computer has been in sleep mode for a little while, when i try to wake up the computer, it turns to a cray scree, a loading bar appears and then it takes like 5 mins for the icons to appear and for the mouse to work!
Info:
iMac, OS X Mavericks (10.9.4), Stock mottle 21.5inch
Allright so my girlfriend accidentally spilled a drink on her macbook the other day. We thought we had cleaned it off and everything was fine. We were mistaken. During normal usage the computer crashed so we restarted it and are now greeted upon startup with a gray screen and a gray application folder with a question mark on it flashing repeatedly. What is the course of action guys? I'm not computer whiz and I'm wondering if we can fix this ourselves without having to take it in for repair. And FYI she does not have apple care
View 2 Replies View Relatedmy dual 2.3 ghz G5 power mac with 3.5 gig memory running 10.4.11 started crashing (grey screen "you must restart your computer...) and soon stopped booting. suspecting the hard drive as it had been noisy for some time I ran "repair disk" in disk utility from my mac book (connected by firewire, G5 booted as target) and it booted again but soon crashed again and after a couple more crashes it would not boot and attempts to repair failed. I installed a brand new hard drive, installed osx 10.5 and updated it to 10.5.8 and it seemed to install and boot fine but while trying to burn a .dmg dvd with toast (10.0.5) I got the grey screen anain and repeated attempts to burn a disc with the same .dmg resulted in a crash every time. it has also crashed while downloading, playing back itunes hd video, and using an "eye tv hybrid" tv tuner as a dvr. below is the most recent crash log - note that most of them have referenced cpu 0 although the most recent it's cpu 1 -THANX & PLEASE HELPInterval Since Last Panic Report: 0 sec Panics Since Last Report: Anonymous 4A58CF1E-844-409F-8BF3-65A3A3CD2E79.......
View 2 Replies View RelatedMy computer is stuck on gray apple page with swirl moving and never opens-
Info:MacBook
Since a couple of days, my screen (iMac 27" mid 2011) turns off. Also, half of the screen looks darker. Is it a hardware problem or maybe can be solved by software?
Info:
iMac, Mac OS X (10.7.3)
I'm noticing some weird behavior in my Mac Pro first gen.
Basically, when I start it up, the displays just stays black for some time, until the Desktop loads up and the computer is functional, but never displays the gray screen with the Apple logo. This just happened all of a sudden and stayed like this.
I know is not a big deal now, but I'd like to sell it in the near future and this could be problematic for that.
I got a 3 year old white macbook. I was surfing the net when suddenly it turned off. On restart, I got the grey screen for a while, the a picture of a file with a question mark in it, waited for ten minutes, still the file. I have done the following:
1.- Reset the PRAM: I use the combination of keys, and it reboots, but on rebboting it goes back to the picture of the file.
2.- Use the option key on startup: I get a grey screen with the curso on it, which I can move with my mouse, but no buttons to click or nothing.
3.- Use the X key: as if doing nothing
4.- Resseting the SMC: as if doing nothing
I got home to find my mac was unresponsive. I thought it had fallen to sleep so i kept pressing keys on the keyboard and clicking the mouse. Nothing happened, I tried everything. So I turned it off by holding down the power button and turned it back on. But then 10 mins later while using it, the screen just instantly turned off! The iMac was still running, it even had the music still playing in the background from iTunes, but again it was unresponsive to my commands. After 1 minute the music turned into an awful static cry for help. So i turned it off. Here i am again on the Mac after turning it back on, but i'm scared it could just go again any second.Â
Info:
iMac (20-inch Late 2006), Mac OS X (10.7.4), 2.16 Ghz, 3GB Ram, 256MB Gfx 1TB HD
A few days ago it started with an error message after I logged in, but before the desktop appeard. Error message was about "your computer was restarted due to an error..." But in effect, it didn't restart. The message just appeard. After some investigations in the net, I thought this might be an issue with Kernel Panic. I run some HDD diagnostics and repaired the HDD out of the utility.Â
I canceled the support call I had logged that time. The MacBook ran well now 5 days, but today it restarted automatically (first time) and I got the error message back. Unfortunately, I don't get the window after it started-up, where I can get a report, so I can't post anything else besides my configuration.Â
Info:
MacBook Pro (Retina, 15-inch, Late 2013), OS X Mavericks (10.9.4)
imac turns on but screen stays black ? i can hear it operating ...
Info:
imac 20" and macbook 13", Mac OS X (10.5.1)
The past couple days I have been using my Macbook and all of the sudden out of nowhere the message that pops up when you press the power button on your macbook while in OSX would pop up out of nowhere. It would just come up out of nowhere without me pressing anything. My Macbook could just be sitting there and it would pop up.
Fast forward to today and I used software update to upgrade the firmware. After I restarted the computer my Macbook would not even turn on. No lights, no chimes, no nothing. I don't even get a light on my magsafe power adapter when I plug it into my Macbook anymore.I tried resetting the PRAM, resetting the SMC, reseating the RAM, and turning it on without the battery in and it still won't turn on.What else can I do? My warranty period JUST expired so I don't want to shell out $500+ to get this thing fixed. Could my logic board be dead?
i got a problem..
when i was installing xp with bootcamp the computer restarted (after i chose my paition and copy some files) then i eject the disc, however it cannot boot from the partially installed disk.. it said disk error, please press any key to restart
I have an 2008 iMac that displays a gray screen. I cannot get rid of it. I have done a forced shut down but it wakes up when a key is depressed. I have turned off the power. It will chime but a gray screen, not a spinning wheel or anything else. I was told it might be VMWare Fusion at fault so I uninstalled the program a month or so ago. It was fine until a few days ago. Has the display panel died? If so, is this a dyi or should I pay $$$ to repair it.Â
Info:
iMac, Mac OS X (10.6.1)
When waking from "sleep" the screen appears normal but, the pointer leaves a trail of grey as it moves and the whole screen will turn grey if I keep moving the pointer. The computer is effectively dead. Have to shut down by using power off for six seconds and then re-starting. I know little about computers!
Info:
MacBook Pro, Mac OS X (10.7.3)
bought a new i mac and while using had a gray screen scroll down slowly and then said I had to restart the computer it is now happening more ofter and do not know what is causing it
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