Software :: Unable To Start System / Gray Screen Fades Into White And Apple Logo Never Appears
Mar 19, 2009
I have had my MacBook for almost two years and the battery had just died on me. So I sent it back to Apple and got a new one. But ever since switching over to this new battery, my computer has had issues starting up. A grey screen fades into white and the Apple logo never appears. The computer will just stay like that for hours. A friend suggested turning the power off and back on, holding apple+ctrl+P+R, which worked. However, the next time I turned my computer on, the screen stayed white again, without an Apple logo. Can you tell me what the deal is? Should I bother reporting this to Apple? Is this permanent damage I'm going to have to go thru everytime I start me laptop? Any way to fix it? Thanks.
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Nov 23, 2008
I have had my MacBook for almost two years and the battery had just died on me. So I sent it back to Apple and got a new one. But ever since switching over to this new battery, my computer has had issues starting up. A grey screen fades into white and the Apple logo never appears. The computer will just stay like that for hours. A friend suggested turning the power off and back on, holding apple+ctrl+P+R, which worked.However, the next time I turned my computer on, the screen stayed white again, without an Apple logo. Can you tell me what the deal is? Should I bother reporting this to Apple? Is this permanent damage I'm going to have to go thru everytime I start me laptop?
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May 12, 2010
I have an Early 2008 Mac Pro 3.2 GHz dual CPU (8 Cores in total) one day I started the system as usual and the system start till the Apple Gray Logo appears and then it reboots and keep doing this in (loop)
I started the Apple Hardware Diagnose and it hangs in the middle! the Apple Authorized shop/repair people told me (after the tried to fix it) it is mostly the Logic Board
Can it be the RAM or the CPUs? my mac is out of warranty and the cost to fix it is crazy! so I was thinking I can buy the parts and replace it my self.
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Apr 28, 2012
I am stuck in my MacBook pro which shows white screen.
1- I tried hold C to Bogor from DVD to reinstall Mac os x , but it's not working .
2- I tried hold Shift and option to log to safe mode , but it's not working .
3- I tried reset ram, but its not working.
I am stuck and can't do anything.
Info:
MacBook Pro
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Apr 26, 2012
My Macbook Pro is not starting past the grey screen and the apple logo and the rolling circle. I have tried every method and I am desperate to do anything to start my computer even erase the entire disc. I have contacted the Apple store and they told me the cost will be equivalent to $600 to just repair it and no way I will be able to afford it. I am willing to do anything and even erase my entire disc. However, for that the instructions on the Apple page state that 'Insert your Mac OS X 10.4 or 10.5 installation disc'. However, I do not have my installation disc Is there any other way I can erase the OS system and at least reboot my Macbook?
Info:
MacBook Pro
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Aug 20, 2014
My MacBook Pro won't boot past the white startup screen with the Apple logo. After doing some trouble shooting my best guess is that the issue is either an issue with the logic board or the hard drive, but I am no expert so I may not be right. Here is what I have tried so far. I have done all these steps multiple times and the results have varied, but here are my most recent results:
1) First off, there are no peripherals connected so that is already ruled out as the cause.
2) When I try starting up in safe mode (holding shift while starting), the Apple logo, spinning wheel and progress bar appear. The progress bar fills about a third of the way then stops. I have left it for quite a long time and it still stays at a third of the way.
3) When running a safe boot (holding shift+command+v at startup) it gives me a " SATA WARNING: Enable auto-activate failed" message, and then eventually times out. Here is the full message:
4) Resetting the PRAM (holding option+command+p+r at startup) does the second chime but only results in the flashing folder icon with the question mark.
5) I tried booting up the computer in single user mode (holding command+s at startup) and running fsck -fy, it again gives me a "SATA WARNING: Enable auto-activate failed", then eventually times out. Here is the full message:
6) I tried booting in recovery mode (holding option while starting). When I do this I do not get the OSX utilities screen. Instead I get a white screen, sometimes my hard drive shows up on the screen, sometimes it does not.
If i boot in recovery mode with my osx install disc inserted the disc appears. If I select the hard drive we are just back to the apple logo and spinning wheel. If I select the install disc it goes to the apple logo/spinning wheel again, sometimes it allows me to start running the install, but then when it gets to the step where you select the hard drive to run the install on, no hard drives appear.
So that's where I'm at. I do not care about losing any data because luckily I backed up this machine right before this started happening.
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Jun 3, 2009
It will turn on and go to the white screen with the gray apple but even after several hours it wont do anything. I tried holding down C since my copy of leopard is stuck inside and it does the same thing.
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Mar 6, 2010
I am trying to install windows 7 on macbook air, through an external DVD drive, since USB didnt work for me. The DVD is detected and ounce I click start windows installation, the system boots and gets stuck at the gray boot screen with the apple logo. What is causing this? how can I solve this?
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Jul 12, 2006
I have a Rev A 12 inch Powerbook - 867 mHz, 640 RAM, 40 GB hard drive. The machine's always been reliable and has performed great over the years. I bought it the last week of July, 2003.
Yesterday, the Pbook was shut down, and I press the on button so it would boot up. Almost immediately, the hard drive makes a loud, whirring noise. The computer advances to the gray screen with the Apple logo, but it doesn't get past that point and the noise continues, as if it's a car engine that just won't start...
I'm going to take it to my local Apple Store in the morning, and hopefully the data, including my nearly 22 GB of music, can be saved. Any thoughts on how to get my computer working again? By the way, it's the original hard drive installed. Hopefully this is enough info to generate some ideas, I'm stumped.
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Jun 30, 2012
I just bought a new 27" iMac and when I start it up I get a white progress bar under the apple logo. When it does come up, iTunes will not play and sometimes the computer will not recognize the magic mouse or my WiFi. Everything works fine after I re-start.
Info:
iMac, Mac OS X (10.7.4)
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Jun 9, 2009
I have a macbook intel(black) it originally came with tiger, i installed leopard on it a while ago. How ever i dont like leopard i want tiger back. I lost the original grey cds that came with my macbook so i hooked it up to my imac with target disk mode. I erased the disk using disk utility. Then i installed tiger with an original copy of tiger bought in a mac store. My imac rebooted i follow the installation menu and it installed. the internal drive of my macbook booted on my imac asif it were an external drive.
I rebooted into the internal drive of the imac and ejected the macbook drive. I disconnected the firewire cable and rebooted my macbook. The problem is that it wont boot properly it just goes to the white screen make the startup sound and starts flashing a folder with a questionmark in it. ive tried resetting the pram etc but it doesnt seem to work. i tried holding alt at boot up all i get is the cursor and nothing happens. i can still connect it to my imac but that it. how can i get my macbook to reboot properly again?"
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May 8, 2007
Unfortunately I bumped the switch on the power strip that my Mac Mini (1.42ghz G4, OS X 10.3) is plugged into while it was running. Now it won't boot up. All I get is the gray screen with the gray apple logo and the spinning wheel but no OSX.
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Jan 12, 2011
I own an iBook G4. I could not get it to boot up, it would just go to a grey screen with the apple symbol and a timer/clock that looked like a gear.FYI: I may provide more information than necessary in the text below. I'm not sure what is and isn't relevant.
Following some advice I found in this forum I got out my old OS disks to boot from the disc instead of the hard drive. I intended to archive the old hard drive and install my latest OS (10.4.6 on the disc, 10.4.11 was the version I had been running on the machine, I believe). The machine told me it needed 4.5 Gb to install 10.4.6 Tiger, but I only had 4.0 Gb left on the hard drive. So instead, I archived and installed with the OS that came with the computer originally, 10.3.4.
I got things going, did the archive and install, and got to the log in screen. Unfortunately, I could not remember the password, so I booted up in single user mode, and entered the following to get into the machine:
1. mount -uw /
2. rm /var/db/.AppleSetupDone
3. shutdown -h now
This got me in with a new admin login, and I started up in 10.3.4. I soon noticed that I could still see all of the files that I put on the hard drive on my old operating system. I thought I shouldn't be able to see them, but since I could I decided to try to copy them to an external hard drive. When I did, I got an error message saying that there was a read/write error. I was not entirely surprised, but I decided it was time to turn back to the forums for help.
What I want to do is copy everything from my old hard drive onto an external hard drive, make room on the iBook hard drive to reinstall my latest operating system (10.4.6). Once I've done that I'd like to get the essential files back onto the iBook from the external hard drive and continue using my computer (even though it is a dinosaur).
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Mar 17, 2009
I was trying to install Windows XP Pro, but for some reason the it wasn't showing another HDD to install Windows on. So I quit the install, and restarted my computer. Now all that happens is the normal grey screen appears (with no Apple logo), then it goes to a black screen and has the blinking cursor (Kinda like DOS).
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Jun 3, 2012
MacBook mac OS will not start. Just white screen no logo. All was well until I went through aiorport security?
Info:
MacBook, Mac OS X (10.7.4)
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Dec 16, 2006
So, recently (as of thursday or so) my PBG4 has been making weird buzzing noises, usually only when it was working hard (or watching things online). Eventually, as it got closer to the weekend, the noise started to get louder whenever it would come on, so I'd just turn off my computer for an hour or so and let it cool. Finally, today, I turn it off again and now whenever I turn it back on, all I get is the gray start up screen, sans spinner. Sometimes I even get a little folder with the mac face on it. What's wrong?
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May 29, 2012
My mac desktop was working this morning, locked up and then when I rebotted it it stays on the logo screen. Any suggestions on getting passed it?
Info:
iMac
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May 28, 2012
There is always a blue screen appears after the Apple logo during the booting process. And then everything is back to normal. What is this thing? Is there something wrong with my screen or something?
Info:
MacBook Pro, Mac OS X (10.7.4)
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Jan 30, 2010
Since a few days ago my Macbook Pro 13" from last June started to freeze randomly for atleast 30 seconds and then it would come back and most of the time freeze again after a while (in OSX only it seems, Windows 7 I did not have such problems, though I didn't use it often). Sometimes it occured frequently, other times it didn't and this morning I had the same thing again, I just held the power button and shut it down, did this two times in a short period of time and when trying to boot it for the second time all I get is a gray screen with no Apple logo or anything.
Searched the forums, tried the install DVD and C button to no avail, same thing with trying to reset the PRAM and NVRAM...Is the logic board broken or anything? I don't understand how this could happen...And if I do take my laptop to Apple, should I remove the Intel SSD drive I got in it right now and put in the stock?
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Oct 20, 2009
So, today I tried to install windows through boot camp assistant on my mac. When it got to partitioning my drive I got an error that my hard drive needed repairing. So I opened up disk utility and clicked verify disk (I can't click repair) and got this error Disk Utility stopped verifying �Chris Hard Drive� because the following error was encountered: Filesystem verify or repair failed. I then researched this and learned to fix the problem I must boot from my leopard install disk and use the DU from their. Unfortunately I don't have access to the disk. But I have the install disk from my old macbook (the white one) so I used this. I put in the disk and shut down. When I turn it on I hold C but all I get is a grey screen but with out the apple logo. When I try turning it out holding alt I don't get the option of the CD just Chris Hard Drive. But when I boot up holding D i do get to the hardware test screen but I get the error that's something like "Hardware test does not support this hardware". Will the Leopard install of a different type of macbook not work on my new macbook pro (13" aluminium)?
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Feb 27, 2012
Mac mini with 10.7 boots to grey screen with apple logo? Any way to overcome this?
Info:
Mac mini, Mac OS X (10.7.3), new machine
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Jun 14, 2012
My 13" macbook is stuck on the grey opening screen with the apple logo and progress circle.
Info:
MacBook
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Mar 2, 2010
I'm noticing some weird behavior in my Mac Pro first gen.
Basically, when I start it up, the displays just stays black for some time, until the Desktop loads up and the computer is functional, but never displays the gray screen with the Apple logo. This just happened all of a sudden and stayed like this.
I know is not a big deal now, but I'd like to sell it in the near future and this could be problematic for that.
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Feb 17, 2012
I Have a MacBook pro 17" 2009 with OS 10.7 Lion, I was doing the updates in the middle of the updates give a error and say you need to restart, Now, when I restarted it is showing gray screen with apple logo and spinning gear and is not moving beyond that (even after 3 hours).I tried Resetting my mac PRAM and NVRAM, nothing, I tried Safe Mode, I tried verbose mode(command V) and is show me this,The system bootstrapper has crached: Trace/BPT trap: 5. I don't have originals cd I lose them when I move.and Lion I'm download from app store I don't Have DVDÂ I don't care about information on my mac, I backup everything daily. I just want to make it work again.
Info:
MacBook Pro, Mac OS X (10.7.3), 17" 2009
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May 6, 2012
when i start up my macbook it goes the the gray screen with apple logo then the logo turns in to a circle with a line in it
Info:
MacBook
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May 29, 2012
This morning, I would turn it on and it'd go to the grey screen with the Apple logo for a few seconds and then go to the icon that is a circle with a line through it. After reading online, I was able to boot it up in Safe Mode. I went to Startup Disk in Preferences. I chose the MAC OS X, xxxx and then clicked the lock to prevent further changes and then clicked restart. Now when I turn on the macbook, it goes to the grey screen with the Apple logo for at least two-three minutes and then just shuts off. Won't boot into Safe Mode now. I already tried the Command-Option-P-R keys trick like five times.
Info:
MacBook Pro
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Dec 6, 2014
During boot Yosemite shows a grey screen with the Apple logo and a progress bar - is this normal?
Info:
iPad 2, iOS 7.0.3, 64 Ghz. 3G
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Dec 4, 2010
I was working on this machine 3 hours back. Thereafter I put the machine on standby mode. Now when i try to start the laptop, the icon for password does not appear. Instead a mouse curser sign and a circle [like freezing] appears on the screen.
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Jul 25, 2010
For several weeks, my black MacBook (2008) has been acting odd. Certain applications won't open, and when I attempt to open them, the computer makes a quiet clicking noise, like the drive is failing. Last week, when trying to boot it, the thing just wouldn't. Stuck on the grey Apple logo screen. Assuming a hard drive problem or failure, I ran the tests. I ran Disk Utility from the Snow Leopard install disk, checked & repaired permissions, checked & repaired disk. All okay. I ran the Apple Hardware Test from the install disk that came with the computer, using the test that runs for an hour or so, and all appears to be fine. The computer won't boot into safe mode. I've tried flashing the PRAM. I doubt I could achieve much through target disk mode, as I've already run Disk Utility. What's left to do? Something doesn't add up here.
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Apr 4, 2012
My computer displays grey screen and apple logo for 10 minutes or more during start up and shut down. Sometimes it refuses to shut down. This issues started after installing OS lion. What do I do?
Info:
MacBook Air, Mac OS X (10.7.3)
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