I am replacing a MacBook Pro HD with a Seagate Momentus 500gb HD. The Apple one is reconized but semi corrupted, the Seagate one isn't even reconized. The onl difference between the two that I notice is the side slot on the far right of the Seasgate. Do I need a differenct type of replacement HD or could it be the HD cord? the one on the left is the Seagate
Info:
MacBook Pro (13-inch Mid 2009), Mac OS X (10.7.3)
Hello everyone! Hope I can get some great advice re: Apple Care and my MBP. Here are the basics.
Bought 2010 MBP brand new in June from Apple's site and also have Apple Care extended warranty. Since the beginning it's been plagued with kernel panics, gray screen of death, and lots of buggy behavior and app crashes. Have made two Genius Bar visits.
First they said it was a RAM problem and replaced that. MBP still didn't work right. Next they said it was a logic board problem and replaced that. MBP still doesn't work right! I've called customer support, they said to do OSX re-install and gave me a case ID #. Did that, MBP still has all the problems listed above.
I have my third Genius Bar appointment this week. At this point I think most people would conclude I've got a lemon MBP. So, my question is, what are some tips or recommendations on what I need to say/do to get Apple to replace with a new MBP? I'm tired of going back for repairs to this already frankenstein machine and believe that if they could have fixed it by now, it would be working fine. Any thoughts? Thanks!
I took my Late 2007 Macbook to the Apple Store to have the screen checked out (there were random burn marks on the screen). They sent it out for repair and when I got it back I noticed the screen was awesomely bright!
Is there anyway to see if they used an LED backlight screen as the replacement? System profiler didn't tell me much.
Apple replace my 2007 (June) MBP with the version just prior to this last update (June 2009 model) on April 7. Any chance Apple would swap me with the brand new MBP or am I just S.O.L. I have heard here of people purchasing MBP (because they were fed up with waiting) a week or two before the updates became public and Apple happily swapped them with the newest version
View 7 Replies View RelatedI had an issue with the 9600m GT Graphics card a few weeks ago where the graphics card wouldn't display anything when plugged into an external monitor. The apple store checked it out and said the logic board was faulty and that it would need to be replaced under warranty. (Late 2008 15" macbook pro).
When I received the laptop back, they not only replaced the logic board, but they also replaced the SSD with a 250gb 5400rpm hard drive. I called in and, after being upgraded to the top level supervisor, he said that all of the hard drives being replaced were sent to be refurbished or recycled and that my hard drive had a fault in it so they replaced it. He says that they restore it to the apple original condition and originally they sold it with a 250gb hard drive in it so that's what they replaced it with. Their policy is that only if they replace aftermarket ram with apple ram will they return the aftermarket parts back to you. This repair was conducted yesterday, the 15th of January by apple Tech ID #612525.
I don't expect to get my data back, but if anyone has any idea on how I can get my hard drive back, I'd be willing to reward $100. A new Intel SSD X25-M G2 would be around 250 so I wouldn't want to do that.
I've been on the phone all day with the apple support so I am very frustrated right now.
I have a 15" quad i7 Macbook Pro purchased in November of 2011 with Apple Care. One thing I noticed about my MBP was that it had a noticably brighter display and backlight than my roommates older Core 2 Duo 15" MBP. In March of 2012, I had the displayed replaced by Apple Care because of a blotch that appeared on the screen over time.Â
Since then, I noticed that certain YouTube videos I used to enjoy seemed dimmer, darker, and a bit more contrasted than they used to, and the display doesn't seem as bright as it used. Before the replacement, I could only tolerate a brightness setting of 70%, now I use 100% in the dark with no problem. Also earlier today, my friend brought over his polycarbonate unibody Macbook; when he turned it on, with a room lamp on, it was noticably brighter than mine, his 80% was my 100%.Â
I also read that a Macbook isn't supposed to have a brighter display than the MBP. I've read unofficial reports that the older Core 2 Duo's had slightly less powerful displays, and that Apple uses many different brands that are compatible with the MPB. Is it possible the Apple Store replaced my display with a more inferior but compatible type? Or could I just have another defective display? I'm planning on returning to the Apple Store to have this work done, it's just that I want a stronger case than "it seems a little darker than before".
Info:
MacBook Pro, Mac OS X (10.7.3)
Wondering if anyone knows what the security policy and process is that is followed by Apple when a damaged hard disk is replaced by Apple. Is the disk destroyed, or demagnetized. How do we know that the data on the disk is will not be accessed and copied anywhere? Is there a stated policy document available somewhere in the Apple Store that discusses this?
View 3 Replies View RelatedOn restart after software update, apple logo is replaced by circle with diagonal line and won't continue.
Info:
iMac, Mac OS X (10.6.7)
How do these 2 versions compare in terms of graphics and real-world usage?
View 1 Replies View RelatedMacBook Air, 1.8ghz, SSD drive.
Geekbench 32bit, score 2132
No apps, running, although NOT after a fresh reboot.
Detail attached. (It's a RTF file inside the zip file).
In comparison, MacBook Pro 17" Santa Rosa 2.4ghz Core 2 Duo, 4gb ram. is 3172.
Good news though, MBA scored higher than PowerMac Dual-Core G5 2.5ghz.
Is it normal for SSDs to use the same or more power as a HD?
SSD
An OWC Mercury Exreme Pro 40GB SSD uses 2.2W-2.5W when active.
A WD SiliconEdge Blue 64GB SSD uses 2W when reading and 3.5W when writing.
An OCZ VERTEX 2 40GB SSD uses 2W when in operation.
HD
A WD Scorpio Blue (5400rpm, 2.5") 250GB HD uses 2.5W when writing/reading.
A WD Scorpio Black (7200rpm, 2.5") 250GB HD uses 2.5W when writing/reading.
A Hitachi Travelstar 5K750 (5400rpm, 2.5") 500GB HD uses 1.4W when writing/reading.
I had returned the unibody Macbook I bought last December primarily due to the low quality screen. I'm wondering if anyone has comparison photos between the two (especially at different viewing angles), as I'm seriously considering purchasing the 13" again.
View 24 Replies View RelatedI have a first gen unibody mBP (2.53 GHz) with 9600 M GT graphics card.
My wife is buying a lenovo w500 laptop with ATI Mobility FireGL V5700 graphics card.
Obviously, the Momentus XT will be faster because of its Hybrid structure with the 4gb SSD cache, but how much faster in reality compared to the 1TB drive. I'm coming from the stock 250GB HDD in the 13in MBP (Mid 2009) and am looking to upgrade. Just don't know which to get as I would like speed and more space.
View 4 Replies View RelatedI know there's been plenty of discussion about how hot the new MBP's are running or not (I've been through all the threads, and really appreciated Scott666's posts abt his i7 MBP) but I still havent seen any exact head to head temperature comparison between the 15" i5 2.4/2.53ghz and the 15" i7 2.66ghz, with both running the same programs/being stressed equally while the readings are taken.
I know it's a hassle, but it's a huge investment for me and i'd ideally like the i7 as I edit video but can't always have access to a desk to prevent crispy fried legs I keep hearing sweeping statements like 'the i5 should run cooler' but no real comparison has been done...
What is the battery life like running on windows 7? I'm going to primarily use the an air under windows but will it really lower the battery life? Can't seem to find this info in any of the reviews so far.
View 4 Replies View RelatedI already looked all through google but I can't find any good, level, non skewed pics of a sideshot of the thickness of a 13inch uMBP and a macbook air.Does anyone have one by chance they would like to share?
View 24 Replies View RelatedIs there a chart or something like that where I can compare my battery health to? These are my specs, and I was just wondering if they are "normal."
MBP 13" Mid - 2009
Battery Loadcycles - 80
Age - 8 Months
Current Battery Capacity - 85%
I tried calibrating my battery twice in that past two days to see if the capacity will jump, but it has not.
Something that might be helpful for people wondering about the 11/13 or in general would be a visual comparison of how much screen real estate each provides.
View 3 Replies View RelatedCurrently owing the top of the line i7, and after reading a lot about the antiglare and its high resolution I went to the Apple store (twice) to check and compare both screens. I spent around 2.5 h trying to make my mind, looking at different angles, playing movies, launching applications, etc. I was almost giving up in trying to find a solution for this when an apple store rep. talked to me. His suggestion was to look at the same picture on both computers at full screen. He said that for photos and prints, the antiglare image will be closer to what you get in the prints (with out any extra monitor calibration off course). When I started looking at the pictures very closely and with detail, I could see that the clarity and quality of the same picture was better and "crispier" on the antiglare than on the stock glossy resolution. That was my turn point and made my decision on the antiglare high res. There are other reasons why I wanted the antiglare, like the reflections I am getting in my home; but really the point was made once I looked at the clarity of the pictures in the high res screen compared with the standard res.
One point I noticed in the high res screen was that the only application where I could say the fonts were really small and maybe uncomfortable for me was on iWork applications. The icons for the format bar were really small. But in Office, everything seem OK for my eyes (I need glasses for long distance sight). I can say that by looking at both machines at home, the glossy colors look more vivid, and that the viewing angles are better than the antiglare which looks a little bit like washed off to me. But still, prefer not to have reflections and the crispier pictures.................
I was wondering if engadget has compared the display of the new mb to that of its older shiny sister (13" mbp)?
Has anyone on the boards compared the two, and can they provide a review and pictures?
IMO, apple has had a tradition of skimping a bit on it's consumer laptop displays, and I was wondering if that is still the case.
I have a 2009 Macbook Pro, and Apple advertises up to 80% battery capacity up to 1,000 charges. My MBP is down to 75% health after a little more than 500 charges.Would I have any problem getting Apple to swap the battery out for me free of charge?
View 5 Replies View RelatedI have a macbook pro 13 inch purchased in 2009. My HDD died so I took it to an Apple dealer and they replaced it and upgraded me to 10.6.8, when I took it home I found that some of the applications I had received for free were now missing, and after a few days I was having the same problems with my HDD (folder with ? mark appearing) so I took it back. They told me that I had a virus? They then gave me the apps that had been missing and upgraded me again to 10.7.3 however it is still freezing regardless of whether I am on the internet so its not my connection. I also went to open itunes and it told me it could not find a folder and to choose a location. When I chose Music - itunes - it states I can't and to choose another folder.
Info:MacBookPro, Mac OS X (10.7.3)
After I replace my super drive with Hitachi 500G 2.5mm HDD, I can not boot except I hold the option key and manually selecting OS X to boot. I think if I am able to reset HDD as 1st boot device as HDD like modifing BIOS in windows machine, it might help, how I don't know how.
View 1 Replies View RelatedI have a 1.8 core duo macbook, which previously had a CD-RW drive that stopped reading audio CDs, so I had it replaced under my warranty at John Lewis. It was replaced with a MATSHITA DVD-R UJ-857 and I got it back yesterday, so I was pretty happy that I can now burn DVDs. Only problem is, I just found out that I can't burn CDs with this new drive!
View 5 Replies View RelatedI just got my battery replaced and after a full charge both istat and mac osx shows that there is only one cycle available. I remember that my previous battery used to have at least 60 cycles. Is 1 cycle normal for new batteries or?
View 3 Replies View Relatedhow the graphics cards in the MBPs will evolve over the next 6 - 12 months? Is there a sense that the 9400M will be replaced with something better?
View 15 Replies View RelatedI just got my MacBook pro returned 4 days ago after the hard drive was replaced because the brightness was on minimum and had to be reboot 15 times so it could be changed. I asked apple to replace my battery because it had 1 minute battery life and it had 47 cycles but they didn't. My mac didn't have enough power to start speakers so I rebooted but my mac went into sleep mode and wouldn't come out. I had to force shut down. I tried turning it on but it wouldn't turn on, I tried taking out battery etc and pressed power button 5 secs but nothing changed.
I live 100 miles away from apple repair. I wrote this on my iPod touch. I took it to apple repair and it turned on. I had been using a 65 watt charging cable for a MacBook, I need a 85 watt charging cable. It was 100 miles away and has been posted to me today. apple told me that a MacBook pro requires 80 watt charging cable, and 65 watt can be bad for the mac and will only work if the battery isn't dead. my battery was dead when I tried to turn it on.
Well my MBP seems to have been running a tad bit warm. Took it apart and this is why. I've read all over the internet that Apple always seems to do a crappy job with applying way too much thermal paste to their processors/GPUs.
Pictures below confirms this and now my MBP is running 10-15*F cooler. Fans stays at a constant 1000RPMs. I haven't used SMC Fan Control yet to increase them as now I don't have to but maybe I will increase 500RPMs or so but I like how quiet it is now .
Cleaned them off with q-tips and 90% alcohol and applied Arctic Silver 5 thermal compound.
Yuck what a crappy and sloppy job. I removed chunks of the old stuff.
All clean now. Look how shiny them chips are
I'm working on a Macbook pro 15 A1278 for a friend. They were given the computer by someone who didn't want it. My friend did not have the password to get into the machine and no original system disc. I thought this was going to be an easy case of erase-and-install. So I attempted to boot from my own Snow Leopard DVD, then I started getting three beep errors. Now I can't get as far as the password screen any more. Computer starts with normal chimes, then when it gets to the grey screen with the Apple, I get the "three beeps". Bought new ram, put it in, reseated it a bunch of times, still three beeps every time.Attempting to restart using the system DVD by holding the C key, same problem. DVD spins up but then three beeps. Fired the machine up as a target disk and ran disk utility via remote control from another machine, we''ll call that one "machine B". Hard drive checks out with no errors and is formatted in Extended Journaled. Did a clean system install from machine B (while still in target disk mode). System install was a success and was able to restart machine B successfully from the hard drive of the faulty machine.Â
Info:
MacBook Pro, Mac OS X (10.6.3)
