MacBook :: Out Of Warranty Swollen Battery?
Aug 25, 2010
Has anyone had any luck getting Apple to replace out of warranty batteries that are swelling?
I have a 2008 aluminum MacBook. Battery only has 170 cycles. Health is 96%. I noticed recently that, when using the system, it'd die at 8%. Just shut off. No warning or anything. I did an SMC reset, PRAM reset. Reinstalled Snow Leopard. Nothing changed. Didn't think much of it. Grabbed my system today and noticed the bottom casing was all uneven. I flipped the switch and took the one piece of the case off and noticed the battery was higher than it should be. Took it out and set it on the table and, sure enough, it wobbles all over the place.
I took some video and pictures with my iPhone 4 and emailed it to the woman who helped me earlier this year when the SuperDrive firmware update killed my DVD writer. Hopefully they'll do something about it. Battery is too young with too little use to be swelling like that.
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Nov 23, 2009
Several posts mention Apple's refusal to repair swollen batteries.I'm still so surprised they do not consider replacing a part which is clearly not without risk.
Our research lab has 8 MBP's; 3 of them had swollen batteries after little more then 1 year. Each time, the battery kept on swelling after it was taken out. Two times, Applecare replaced the battery, but only after long chats where they had to be convinced that it didn't look normal.
Now, Apple refuses to replace the battery because it is out of warranty (16 months old - 334 cycles). This time I do not have Applecare but a 3 year contract with the shop. Apples tells me to go the shop (their only officiea repair center in the region).
The shop is not able to obtain a battery from Apple either, although the shop says it is clearly a manufactuing issue.
I understand lithium batteries can explode and burn at some point.
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Nov 28, 2009
Got a Macbook. Had it since feb. 2007.
Battery has swollen a little over the last month-ish.
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Aug 20, 2010
i have a 13 inch white macbook.battery is swollen. so swollen it just falls out if its not sitting.took it to apple and im past warranty and dont have apple care so i have to pay.
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Aug 30, 2009
I for one had a swollen battery that looked like it was going to explode. Of course, it was no longer under Apple warranty.
I'm wondering what will happen if one of these new integrated batteries decide to swell up and there's no place for them to swell to???
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Mar 9, 2010
I pretty much use my Macbook in desktop mode (closed lid) since I bought it. Few days ago, I needed to do a SMC reset and the lid didn't go back on properly, it had a slight squishy feel O.O - but after a while I noticed the battery was rocking on the table. Seems like the battery has swollen up.
It might be a defective battery but I think it might be heat issues. With the lid open, it runs a lot cooler, almost a 10 degrees difference. Does any one have a similar problem?Oh, tried to get it replaced by Apple but because its more than a year they want me to buy a new battery
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Aug 24, 2010
I've got a Macbook Unibody which is still covered under AppleCare, and I discovered that the battery has swollen and became slightly bigger, enough for the battery cover not to close properly. The battery has only 200 cycles and is still on 84% capacity, and I have AppleCare until November 2011, so I thought it was a battery defect and took it to my local Apple reseller. (no Apple stores here yet )
So, after two days I was told that they had checked my Macbook and found the cause for the battery to swell up: there was a lot of dust on what seems the output of the processor disippator (a place I wouldn't be able to reach myself to clean, as I would have to disassemble it), and that dust caused the processor to become hotter (even though I hadn't noticed it) and that too much heat caused the battery to swell up.
But the funny thing is: Apple won't authorize the battery replacement, because they say it is not a battery defect, as it was caused by the processor heating because of the dust that got there by "normal usage" and I couldn't clean by myself. They told me I should have got there by the time I noticed my laptop becoming hotter than before so they could have cleaned it, but now it was just too late.
So I was left with the laptop and the swollen battery again, after I refused for them to charge me for the battery a little bit more than the price that I could get it from the online Apple Store.
any experience with swollen after normal usage batteries? Will the battery swell up more if I keep using it? Do you have any idea on how to convince Apple to give me a new battery? (after all, batteries aren't supposed to swell up, aren't they?)
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Sep 4, 2009
My mom noticed the other day that the battery on her MacBook (purchased May 2008) was swollen (pics below). Due to this, the battery will no longer lock in place. The trackpad button will also no longer click, as the battery is pushing it up from the inside.
The one year warranty expired 4 months ago, but I was fairly certain that Apple replaced/fixed things that were widespread issues (I know, I know, I told my dad to buy the AppleCare but he never did). Swollen batteries in MacBooks were recently recalled, but apparently this MacBook was not one of the ones recalled.
The folks at Apple told me that it was an old battery issue, meaning the battery was at the end of its life. Normal. That it was simply time to buy a new battery. Now, I don't know much about laptop batteries, but I know for a fact that the swelling isn't due to a dying battery. My mom keeps the laptop plugged into an external monitor nearly all the time, and rarely takes it anywhere. The battery has had 31 total load cycles, standing at 98% of original capacity.
They refused to replace it because the computer is out of warranty.
They recommended buying a new battery before it swells more and causes any more damage. I expressed my concern over the possibility that the battery might explode (an issue common with other swollen batteries). I was told "it is a possibility".
Here's my question. If products produced between months C-D warrant a recall due to a certain issue, and a product produced in month E has the exact same issue, shouldn't it be replaced as well?
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Feb 27, 2012
Apple Macbook Air late 2010, has been giving me poor battery performance even after replacing the battery under warranty. I am unable to find a solution, even the local apple service provider seems confused. Should I go for a replacement?My Macbook Air runs on the OSX 10.7.3 with all updates as on date. I use only softwares such as Microsoft Office for mac, Safari, Mail, iChat, iTunes regularly.
Info:
MacBook Air, Mac OS X (10.7.3)
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Dec 2, 2007
A few weeks ago I've noticed a strange battery / power behaviour: my MBP began to shut off when almost reaching the end of the battery limit, and all the times these shutoffs happened without any notice / warning etc. I was loosing all the work, the machine has not been put in sleep etc., it just shut off with all the consequences. I was thinking about some bugs with power management in Leopard. After a few days, my MPB began to shutoff even sooner, in less than one hour, than in a half an hour...
Today I've noticed, that the battery aluminium closure has been bent, the battery is deformed -- and swelled. The swelling process has not gone too far, that's the reason I haven't noticed it sooner (and the bottom of the MBP is always covered by iLap), but the deformation is obvious.
I guess, the power shutoffs were due to temperature swelling of the battery. While cool, it fitted in its place as it should be. After warming up, the battery swelled out, getting out its position and contacts.
OK, I've found the reason of the problem, what can I do now? Can the swollen battery be replaced by Apple without charge? My series number has not been recalled previously, so I don't know what to think.
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Nov 15, 2010
The warranty on my mid-2009 MacBook Pro 13" expires in 2 days and my battery seems to be dying. I wish it would hurry. This morning, I got a "Service Battery" warning with a "Check Battery" message in the Power section of About This Mac. Took my machine to the Genius Bar this evening and it passed the battery diagnostic with 81.1% health.
90 minutes later, I'm sitting outside at Barnes & Noble next to the Apple Store and I get another Service Battery warning. My full capacity charge is down to 3928 from the 4258 mah observed while at the Genius Bar. I carried the machine back to the Genius Bar but it was, unfortunately, closed. They made note of the warning and set an appointment for me to come back tomorrow.
Now (a few hours after my last Genius Bar visit), my charge capacity is 4210 - very slightly above the 80% capacity level needed for the tech to replace my battery. Why is my machine so schizo? Any chance there's a relationship between the machine's temperature and reported charge capacity?
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Jun 6, 2012
The subject pretty much says it all. I'm living in Egypt but bought my first generation black MacBook in the US in 2006. Earlier this year I noticed the battery bulging to the point where getting it in the case is problematic. I know this is an issue with many Apple batteries for some reason. Is there a way to get an out of warranty replacement sent here?
Info:
MacBook (13-inch), Mac OS X (10.6.8)
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Dec 10, 2008
I have a 2.4 Intel MacBook that I purchased in April. I want to upgrade the memory to 4gb and swap out the hard drive for a bigger one. I've searched this forum and found conflicting replies. One said that replacing either RAM or my HD will void my warranty, another said that HD is user-replaceable and RAM is not, while another said both are fine. Any idea on what is accurate? How much would it cost to just take it to the Apple Store and have a genius replace the HD and RAM? I can do it myself, but I don't wish to void my warranty.
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Oct 12, 2010
have had 5 Magsafe Chargers two 60W and three 85W of the three 85W, two of them are the older ones(rectangular and bigger) and one is square one that came with my 2009 unibody Macbook Pro 13"I threw away one of the 60W one when it first broke(the original one that came with my 2006 MacBook
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Aug 15, 2009
I don't think it does but I just wanted to make sure that a scratch on the MBP does not void the warranty.
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Aug 2, 2010
Was about to purchase some new RAM sticks for my macbook, but it struck me that installing it myself might invalidate my warranty. I have an apple care protection plan which lasts for another 18 months, so will I still be covered if I put in the sticks myself?
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Jun 5, 2012
So I just bought the extended warranty for applecare for my MBP 13" 1 day before my warranty expires. (I checked my warranty status and it still says I'm covered.) However, I expected it to give me a number right away, but there's none--apparently they mail it. Kinda dumb, but okay. It won't arrive until after the warranty expires. Now, my question is: Can I activate the extended warranty when it arrives or will I be out of luck? I know that they say that you can purchase the warranty within 1 year of purchasing your hardware. However, I want to be absolutely sure, or else I'll be out a couple hundred dollars and have nothing to show for it.
Info:
MacBook
Pro, Mac OS X (10.7)
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Jun 16, 2012
I have a macbook pro6,2 and I want to take out my CD drive and replace it with a SSD. Will this make void my warranty? And is there a way to do it without voiding? ie. bring it to apple and get them to do it? Ideally I'd like to remove my CD drive, put my hard-drive in it's place and then put the SSD where the hard-drive was
Info:
iPhone 3G, Mac OS X (10.6.8)
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Jun 25, 2012
I am going to Canada and planing to buy MacBook Pro. Maybe you know how much is taxes for macbook pro? And If i will buy it in Canada I will have warranty in Europe?
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Dec 14, 2008
I want to upgrade my aluminum macbook's 5400 RPM hard drive to a 7200 RPM hard drive.
My question is: Will upgrading the hard drive void the warranty on the new macbook?
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Mar 2, 2009
OK, I know, its a stupid question and I'm pretty sure I know the answer. But if I were to take the bottom off to clean out dust would I lose the year of Applecare I have left?
Recently my fans rev up to 4500rpm when doing simple browsing. They never used to so I'm thinking that almost 2 years of use has caused a buildup of dust... I really don't like unnecessary fan noise...
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Oct 23, 2009
I have a refurbished macBook Pro and everything was working fine (it's about 9 months old). So everything was fine till suddenly the right fan started making these horrible noises. Kinda like a motor boat along with with ticking clanking sounds. It comes and goes: also Istat shows that the max RPM is 3000 or so.
Thinking something was stuck in the fan I figured i'd take the back cover off to take a look, and now I have stripped one of the outer screws holding the back cover. Now i'm worried my warranty is void, even though the fan issue was not my fault but the stripped screw is.
I plan on going to the apple store soon to see what they say but I was curious as to what you guys think first. Will the apple store fix the screw and then replace that fan?
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Mar 30, 2012
in the middle of april 2010 I bought a MacBook Pro core i7, everything works fine but after install Mac OS X Lion the machine is freezing with Photoshop, iphoto, Youtube, Safari and the login screen, anothers times show a lots of color in the display and freezing again.To fix all this issues, I was reset the PRAM, SMC, reinstall Lion after format the HD, etc. Nothing works and make an appointment in genius bar, I show to them this article url...and they tell me that my machine is not elegible for the warranty because the problems are differents.
Info:
MacBook Pro, Mac OS X (10.7.3), MBP - Mid 2010
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Apr 9, 2012
i recently bought an MBP 15" (Late 2011), its really fast but of course i want it to be even faster and i was considering changing the old HDD to an SSD and was wondering if it ruins the warranty and if there is anyting else i should be aware of? how do i install the operating system when i dont have a CD, do i have to get ont or does apple have a magic sollution for that too?
Info:
MacBookPro, Mac OS X (10.7.3)
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May 12, 2012
So all four rubbers came off my Macbook Pro, its bothering me because it keeps on sliding. Im on my last year of my warranty which i bought in june 2010. Does Apple cover it or do i have to pay them to replace the whole bottom as I have read from people's experiences?
Info:
MacBook
Pro, Mac OS X (10.7.3), I updated to os x lion
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Jun 8, 2012
I will be getting a MacBook pro soon and I wanted to know if the data doubler would void waarranty. Also will will switching my hdd that comes with it with a 1tb I already own would it void warranty?
Info:
MacBook
Pro, Mac OS X (10.7.4)
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Nov 29, 2010
My 1.5 year old MacBook pro has what I believe is a failing hard drive. What is the likelihood apple will replace the drive? It should still be covered under the manufactures warranty.I just think that 1 year and a few months is a little early for a drive to fail...
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Jun 12, 2012
Just got one of the new 13 mac book pros and the apple salesperson told me if I do a ram or hard drive upgrade myself it would void the warranty? Is this true? I mean they show us how to do it here on the apple site. Looking to go to 8 gig of ram and maybe ssd drive but for sure 7200 rpm drive....
Info:
Mac Pro, Mac OS X (10.7.4)
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Jun 29, 2012
I want to buy the new MBP Retina from Mac Mall in the US because of the exchange rate I save a lot now. Will the warranty be still valid if I take it to an Apple Store here in Italy when I'm still in warranty?
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Jul 2, 2012
I bought my Macbook Pro 15 in April 2012. I am still covered by the one year warranty. I just want to know do the warranty cover a broken hinge? I don't know how the hinge got broken. My Macbook never drop or fell. It doesnt have dents or broken at any other parts. Just my right hinge is broken.
Info:
Mac Pro
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