MacBook Pro Is Constantly Freezing / Apple Say NO Warranty
Mar 30, 2012
in the middle of april 2010 I bought a MacBook Pro core i7, everything works fine but after install Mac OS X Lion the machine is freezing with Photoshop, iphoto, Youtube, Safari and the login screen, anothers times show a lots of color in the display and freezing again.To fix all this issues, I was reset the PRAM, SMC, reinstall Lion after format the HD, etc. Nothing works and make an appointment in genius bar, I show to them this article url...and they tell me that my machine is not elegible for the warranty because the problems are differents.
Info:
MacBook Pro, Mac OS X (10.7.3), MBP - Mid 2010
View 1 Replies
ADVERTISEMENT
Apr 8, 2012
The MacBook Air that I purchased a month ago, freezes up on me constantly. I've researched various forums, and some are stating that this could be due to the system overheating. I really do not believe this is the case with my MacBook Air, as I rarely use it. I only use it for traveling (I write for a living) and every time I use it, it freezes. It is not hot when it freezes.
I could be working on a document or just browsing the Internet and all of a sudden, the cursor and track pad stop working. Sometimes it's ok and when done, I close the lid, or put it in sleep mode. However, when I return to open the system, my track pad, cursor, everything freezes again! I literally have to shut it down with the power key (not even the apple/quit keys work) and reboot the system. Another flaw is that the darn thing will reboot, but I cannot log it (mouse / cursor still don't work). Therefore, it takes bout 4 reboots to engage it again.
I'm at my wits end. I've had this thing to the Apple Store twice and they always say "I've never heard of this happening" and after extensive troubleshooting, I walk away without any resolution. To say that they have never heard of this issue is astounding to me, because the more I research this issue on the Internet, I'm finding more and more complaints. I will also say that this is my SECOND MacAir in one month. I had the same issue with the first one I purchased (after only one week), and returned it to BestBuy for a brand new replacement. I thought it was a fluke. Guess again ... same issue with this one.After all these years, I decided to take the plunge and get an Apple, but I must admit, I feel completely burned. $1200.00 for a laptop and I can barely use it. I'm sick over the entire thing. I will never buy another Apple again.
Info:MacBook Air, Mac OS X (10.7.3)
View 1 Replies
View Related
Jul 24, 2009
Recently my 13 inch MBP has been freezing a lot. It seems similar to the 1.7 firmware problem many are reporting, but from what I can tell from their posts the freezing only lasts 15-30 seconds then they can work again. On my computer the freezing does not stop and I am forced to hold the power button to shutdown every time. When I attempt to reboot the computer after that I have to reset the PRAM every time.
I am using a 3rd party hard drive that worked fine up until a little less than a week ago, and also worked fine in my old plastic white macbook. When I put the stock hard drive back in it seems to work fine, but I admittedly haven't used it as extensively and not all of my apps are installed, but most of my freezing occurs in safari as well sometimes itunes.If anyone knows how to downgrade firmware back to 1.6 I would try that as well, but I am not sure if that is possible.
View 2 Replies
View Related
Dec 2, 2014
I have the 2013 15 inch retina Macbook Pro and I have been having a problem with it lately. Whenever I use safari, my browser is freezing constantly. Its is only when I use safari, not any other applications, such as Microsoft word. Normally, I wouldn't consider this a big issue, but it gets worse. When I don't navigate on my computer and let it rest for a minute or so (while running safari and sometimes other applications) this screen pops up:
I have not dropped my computer, nor done anything to cause any damage to it.
Info:
MacBook Pro with Retina display, Running OS X 10.1
View 1 Replies
View Related
Sep 12, 2014
Freezes for like 3 seconds more often then not and is running a lot slower then normal ...
Info:
MacBook Pro, OS X Mavericks (10.9.4)
View 4 Replies
View Related
Jul 2, 2012
I bought my Macbook Pro 15 in April 2012. I am still covered by the one year warranty. I just want to know do the warranty cover a broken hinge? I don't know how the hinge got broken. My Macbook never drop or fell. It doesnt have dents or broken at any other parts. Just my right hinge is broken.
Info:
Mac Pro
View 13 Replies
View Related
Jun 15, 2012
i have a macbook pro 15" 2011, i would like to change the internal drive with an SSD (OWC Mercury Extreme Pro 6G), but i have the Apple Care plan active. Does the drive replacement void the Apple Care? or the Apple Warranty in general ?
Info:
MacBook Pro, Mac OS X (10.7.4)
View 4 Replies
View Related
Jul 29, 2008
Some friends of mine recently called me to see if I could fix their eMac that's constantly freezing up and being slow, and I told them I'd give it a shot. Before I go over there this afternoon to fix it, I just wanted to get some ideas on what could be causing this. Is it just that eMacs are too old?
View 8 Replies
View Related
Jul 25, 2009
Everytime I try to visit a webpage with content that isn't only text i get the hourglass and have to force quit both firefox and safari. What can I do to Fix This?
View 12 Replies
View Related
Mar 25, 2012
The computer freezes or crashes fairly regularly - sometimes within minutes of being started. I have wiped the hard disk several times and done a clean reinstall of Lion. The computer still crashes - again within minutes of the Finder launching.However, it behaves itself when I boot it into Windows, or if I do a Safe Boot. This is starting to drive me nuts.Here's the latest kernel panic
[code]...
Info:iMac, Mac OS X (10.6.7), Late 2006 20"
View 14 Replies
View Related
May 5, 2012
My computer is constantly freezing up.
Info:
iMac, Mac OS X (10.6.8)
View 1 Replies
View Related
Jun 24, 2012
I am looking at a couple of used iMacs 27", both under warranty. Can the warranties be transferred?
View 2 Replies
View Related
Feb 6, 2012
After the last software update, Safari has been acting strange. It slowed down enormously (I keep on getting the colored beach ball) and it freezes many times for lots of seconds.
Info:MacBookPro, Mac OS X (10.7.2)
View 1 Replies
View Related
Apr 21, 2012
All I'm trying to do as add a few playlists to my iPad 2...When it's connected through either Wi-Fi or USB, while I'm trying to manage any of my iPads settings, iTunes completely freezes after EVERY mouse-click. Example:I click on my iPad in the iTunes sidebar ..."Spinning Beach-ball" for several seconds.I click on the "Music" tab at the top ..."Spinning Beach-ball" for another minute or two.I check one playlist ..."Spinning Beach-ball" for 5 minutes!!! (...not exaggerating.)I finally click "Sync" or "Apply" ...more "Spinning Beach-ball"!It finally starts to sync ..."Spinning Beach-ball" periodically every few minutes.In the end, the sync cancels itself before it's ever even put the new music on the device!!iTunes completely freezes and I have to force quit!!! As usual, I've tried everything I know how to do, short of witchcraft and bashing things with a large hammer!!! I've restarted both the iPad and computer, completely wiped and restored the iPad (at least twice since this issue arose), reinstalled iTunes, screamed at the top of my lungs, and rebuilt my iTunes library from scratch (which I can't do again for another 90 days, as I have iTunes Match activated). Also, this only seems to happen with my devices using my iTunes library. Using the exact same install of iTunes on the same user, I can open an alternate iTunes library (with a different music collection) and sync my sisters iPad and iPod with no problems. It's as if iTunes literally just hates me (or at least my taste in music)!!!  Mac OS X Lion 10.7.3iOS 5.1iTunes 10.6.1
View 1 Replies
View Related
May 21, 2012
I'm trying to figure out a way to contact Apple US to report several warranty issues concerning Authorized seller in Greece.
Info:
iMac, Mac OS X (10.6.8)
View 1 Replies
View Related
May 31, 2009
I'm putting in the NVidia GeForce GTX 285 1GB, some internal HDD's, a SuperDrive, 8GB apple-spec RAM, etc.. etc...I'm wondering if for any reason something goes wrong with my machine, and I need a replacement, or for whatever reason I need to contact apple about help for my machine.. if they can turn around and say "You modified your Mac Pro" it's no longer under warranty? I think they're designed for US to do this stuff?
View 4 Replies
View Related
Nov 2, 2007
Apple really did it. It's a miracle. Nuff said. If it works I'll retract all griping about Apple.
View 39 Replies
View Related
Feb 22, 2012
My 13" MacBook Air Mid-2011 Version currently running Mac OS X 10.7.3. Is constantly overheating and the fan is constantly loud. The fan is around 5500rpm even when I am not doing anything on it or even when it is off.
Info:
MacBook Air, Mac OS X (10.7.3)
View 1 Replies
View Related
Aug 28, 2010
Mine started blinking twice underneath green and not being recognized by my iMac 24", 4GB etc
So I just bought a second hand one from ebay, and it does exactly the same thing
I have checked the top of the screen and bluetooth is switched on
I went down to mighty mouse, and selected connect and nothing happens
View 1 Replies
View Related
Dec 10, 2008
I have a 2.4 Intel MacBook that I purchased in April. I want to upgrade the memory to 4gb and swap out the hard drive for a bigger one. I've searched this forum and found conflicting replies. One said that replacing either RAM or my HD will void my warranty, another said that HD is user-replaceable and RAM is not, while another said both are fine. Any idea on what is accurate? How much would it cost to just take it to the Apple Store and have a genius replace the HD and RAM? I can do it myself, but I don't wish to void my warranty.
View 24 Replies
View Related
Aug 25, 2010
Has anyone had any luck getting Apple to replace out of warranty batteries that are swelling?
I have a 2008 aluminum MacBook. Battery only has 170 cycles. Health is 96%. I noticed recently that, when using the system, it'd die at 8%. Just shut off. No warning or anything. I did an SMC reset, PRAM reset. Reinstalled Snow Leopard. Nothing changed. Didn't think much of it. Grabbed my system today and noticed the bottom casing was all uneven. I flipped the switch and took the one piece of the case off and noticed the battery was higher than it should be. Took it out and set it on the table and, sure enough, it wobbles all over the place.
I took some video and pictures with my iPhone 4 and emailed it to the woman who helped me earlier this year when the SuperDrive firmware update killed my DVD writer. Hopefully they'll do something about it. Battery is too young with too little use to be swelling like that.
View 24 Replies
View Related
Oct 12, 2010
have had 5 Magsafe Chargers two 60W and three 85W of the three 85W, two of them are the older ones(rectangular and bigger) and one is square one that came with my 2009 unibody Macbook Pro 13"I threw away one of the 60W one when it first broke(the original one that came with my 2006 MacBook
View 1 Replies
View Related
Aug 15, 2009
I don't think it does but I just wanted to make sure that a scratch on the MBP does not void the warranty.
View 5 Replies
View Related
Aug 2, 2010
Was about to purchase some new RAM sticks for my macbook, but it struck me that installing it myself might invalidate my warranty. I have an apple care protection plan which lasts for another 18 months, so will I still be covered if I put in the sticks myself?
View 6 Replies
View Related
Jun 5, 2012
So I just bought the extended warranty for applecare for my MBP 13" 1 day before my warranty expires. (I checked my warranty status and it still says I'm covered.) However, I expected it to give me a number right away, but there's none--apparently they mail it. Kinda dumb, but okay. It won't arrive until after the warranty expires. Now, my question is: Can I activate the extended warranty when it arrives or will I be out of luck? I know that they say that you can purchase the warranty within 1 year of purchasing your hardware. However, I want to be absolutely sure, or else I'll be out a couple hundred dollars and have nothing to show for it.
Info:
MacBook
Pro, Mac OS X (10.7)
View 6 Replies
View Related
Jun 16, 2012
I have a macbook pro6,2 and I want to take out my CD drive and replace it with a SSD. Will this make void my warranty? And is there a way to do it without voiding? ie. bring it to apple and get them to do it? Ideally I'd like to remove my CD drive, put my hard-drive in it's place and then put the SSD where the hard-drive was
Info:
iPhone 3G, Mac OS X (10.6.8)
View 2 Replies
View Related
Jun 25, 2012
IÂ am going to Canada and planing to buy MacBook Pro. Maybe you know how much is taxes for macbook pro? And If i will buy it in Canada I will have warranty in Europe?
View 2 Replies
View Related
Dec 14, 2008
I want to upgrade my aluminum macbook's 5400 RPM hard drive to a 7200 RPM hard drive.
My question is: Will upgrading the hard drive void the warranty on the new macbook?
View 7 Replies
View Related
Nov 15, 2010
The warranty on my mid-2009 MacBook Pro 13" expires in 2 days and my battery seems to be dying. I wish it would hurry. This morning, I got a "Service Battery" warning with a "Check Battery" message in the Power section of About This Mac. Took my machine to the Genius Bar this evening and it passed the battery diagnostic with 81.1% health.
90 minutes later, I'm sitting outside at Barnes & Noble next to the Apple Store and I get another Service Battery warning. My full capacity charge is down to 3928 from the 4258 mah observed while at the Genius Bar. I carried the machine back to the Genius Bar but it was, unfortunately, closed. They made note of the warning and set an appointment for me to come back tomorrow.
Now (a few hours after my last Genius Bar visit), my charge capacity is 4210 - very slightly above the 80% capacity level needed for the tech to replace my battery. Why is my machine so schizo? Any chance there's a relationship between the machine's temperature and reported charge capacity?
View 3 Replies
View Related
Mar 2, 2009
OK, I know, its a stupid question and I'm pretty sure I know the answer. But if I were to take the bottom off to clean out dust would I lose the year of Applecare I have left?
Recently my fans rev up to 4500rpm when doing simple browsing. They never used to so I'm thinking that almost 2 years of use has caused a buildup of dust... I really don't like unnecessary fan noise...
View 3 Replies
View Related
