MacBook Pro :: No Replacement For Swollen Battery
Nov 23, 2009
Several posts mention Apple's refusal to repair swollen batteries.I'm still so surprised they do not consider replacing a part which is clearly not without risk.
Our research lab has 8 MBP's; 3 of them had swollen batteries after little more then 1 year. Each time, the battery kept on swelling after it was taken out. Two times, Applecare replaced the battery, but only after long chats where they had to be convinced that it didn't look normal.
Now, Apple refuses to replace the battery because it is out of warranty (16 months old - 334 cycles). This time I do not have Applecare but a 3 year contract with the shop. Apples tells me to go the shop (their only officiea repair center in the region).
The shop is not able to obtain a battery from Apple either, although the shop says it is clearly a manufactuing issue.
I understand lithium batteries can explode and burn at some point.
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Aug 25, 2010
Has anyone had any luck getting Apple to replace out of warranty batteries that are swelling?
I have a 2008 aluminum MacBook. Battery only has 170 cycles. Health is 96%. I noticed recently that, when using the system, it'd die at 8%. Just shut off. No warning or anything. I did an SMC reset, PRAM reset. Reinstalled Snow Leopard. Nothing changed. Didn't think much of it. Grabbed my system today and noticed the bottom casing was all uneven. I flipped the switch and took the one piece of the case off and noticed the battery was higher than it should be. Took it out and set it on the table and, sure enough, it wobbles all over the place.
I took some video and pictures with my iPhone 4 and emailed it to the woman who helped me earlier this year when the SuperDrive firmware update killed my DVD writer. Hopefully they'll do something about it. Battery is too young with too little use to be swelling like that.
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Nov 28, 2009
Got a Macbook. Had it since feb. 2007.
Battery has swollen a little over the last month-ish.
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Aug 20, 2010
i have a 13 inch white macbook.battery is swollen. so swollen it just falls out if its not sitting.took it to apple and im past warranty and dont have apple care so i have to pay.
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Aug 30, 2009
I for one had a swollen battery that looked like it was going to explode. Of course, it was no longer under Apple warranty.
I'm wondering what will happen if one of these new integrated batteries decide to swell up and there's no place for them to swell to???
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Mar 9, 2010
I pretty much use my Macbook in desktop mode (closed lid) since I bought it. Few days ago, I needed to do a SMC reset and the lid didn't go back on properly, it had a slight squishy feel O.O - but after a while I noticed the battery was rocking on the table. Seems like the battery has swollen up.
It might be a defective battery but I think it might be heat issues. With the lid open, it runs a lot cooler, almost a 10 degrees difference. Does any one have a similar problem?Oh, tried to get it replaced by Apple but because its more than a year they want me to buy a new battery
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Aug 24, 2010
I've got a Macbook Unibody which is still covered under AppleCare, and I discovered that the battery has swollen and became slightly bigger, enough for the battery cover not to close properly. The battery has only 200 cycles and is still on 84% capacity, and I have AppleCare until November 2011, so I thought it was a battery defect and took it to my local Apple reseller. (no Apple stores here yet )
So, after two days I was told that they had checked my Macbook and found the cause for the battery to swell up: there was a lot of dust on what seems the output of the processor disippator (a place I wouldn't be able to reach myself to clean, as I would have to disassemble it), and that dust caused the processor to become hotter (even though I hadn't noticed it) and that too much heat caused the battery to swell up.
But the funny thing is: Apple won't authorize the battery replacement, because they say it is not a battery defect, as it was caused by the processor heating because of the dust that got there by "normal usage" and I couldn't clean by myself. They told me I should have got there by the time I noticed my laptop becoming hotter than before so they could have cleaned it, but now it was just too late.
So I was left with the laptop and the swollen battery again, after I refused for them to charge me for the battery a little bit more than the price that I could get it from the online Apple Store.
any experience with swollen after normal usage batteries? Will the battery swell up more if I keep using it? Do you have any idea on how to convince Apple to give me a new battery? (after all, batteries aren't supposed to swell up, aren't they?)
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Sep 4, 2009
My mom noticed the other day that the battery on her MacBook (purchased May 2008) was swollen (pics below). Due to this, the battery will no longer lock in place. The trackpad button will also no longer click, as the battery is pushing it up from the inside.
The one year warranty expired 4 months ago, but I was fairly certain that Apple replaced/fixed things that were widespread issues (I know, I know, I told my dad to buy the AppleCare but he never did). Swollen batteries in MacBooks were recently recalled, but apparently this MacBook was not one of the ones recalled.
The folks at Apple told me that it was an old battery issue, meaning the battery was at the end of its life. Normal. That it was simply time to buy a new battery. Now, I don't know much about laptop batteries, but I know for a fact that the swelling isn't due to a dying battery. My mom keeps the laptop plugged into an external monitor nearly all the time, and rarely takes it anywhere. The battery has had 31 total load cycles, standing at 98% of original capacity.
They refused to replace it because the computer is out of warranty.
They recommended buying a new battery before it swells more and causes any more damage. I expressed my concern over the possibility that the battery might explode (an issue common with other swollen batteries). I was told "it is a possibility".
Here's my question. If products produced between months C-D warrant a recall due to a certain issue, and a product produced in month E has the exact same issue, shouldn't it be replaced as well?
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Dec 2, 2007
A few weeks ago I've noticed a strange battery / power behaviour: my MBP began to shut off when almost reaching the end of the battery limit, and all the times these shutoffs happened without any notice / warning etc. I was loosing all the work, the machine has not been put in sleep etc., it just shut off with all the consequences. I was thinking about some bugs with power management in Leopard. After a few days, my MPB began to shutoff even sooner, in less than one hour, than in a half an hour...
Today I've noticed, that the battery aluminium closure has been bent, the battery is deformed -- and swelled. The swelling process has not gone too far, that's the reason I haven't noticed it sooner (and the bottom of the MBP is always covered by iLap), but the deformation is obvious.
I guess, the power shutoffs were due to temperature swelling of the battery. While cool, it fitted in its place as it should be. After warming up, the battery swelled out, getting out its position and contacts.
OK, I've found the reason of the problem, what can I do now? Can the swollen battery be replaced by Apple without charge? My series number has not been recalled previously, so I don't know what to think.
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Jun 2, 2009
purchased a macbook Unibody back in October 2008 when they were released and use it heavily. The battery no longer holds a nice long charge - I get about 2 to 2.5 hours out of a full charge.
The battery has 149 cycles on it, which is obviously high (and correct, I use the hell out of it). With it still being in warranty, is it worth pursuing a replacement battery? Will Apple tell me to go take a hike with the high cycle counts?
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Oct 12, 2010
I am looking for a good quality replacement battery for my MBP. Battery model is a1281. There are literally hundreds available, but which ones are a good quality piece? Any info or links to the one you guys bought would be awesome. Also, is the original battery a 4600mAh or a 5200mAh? Ive seen both listed as the same a1281 battery.
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Jan 13, 2011
I noticed a drop in performance a couple of months ago in the MBP, but it's recently got a lot worse.
OS X is telling me it's ot issues, and I took to my nearest Apple Store a couple of months ago. However, I didn't know they'd need my MBP, I thought they could just test my battery, so I didn't get it replaced.
I bought the MBP over 1 year ago from an official reseller.
I've used programs to find out battery information, and I'm at half the cycles it should have before it starts to lose power, and it's health is low.
From your experience, will Apple replace it for free?
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Jan 26, 2010
Hey guys just got a replacement battery from apple. It came with 35% charge and I am wondering if I am meant to calibrate it? Should I let it run down and then charge up or charge up straightaway?
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May 16, 2012
I have a MBP supplied in Feb 2011, something was not quite right with the keyboard so they replaced the top case. I went to upgrade the ram and noted that the battery was damaged, they broke one of the plastic pieces that the screw goes into to hold the battery. At the same time the top case that they repalced discoloured. I mentioned both things and apple replaced the top case and the battery. While after some use the top case looks fine I can't say the same for the battery. It seems not to last as long, while happy to monitot it for a short while I wanted to check if anything should be done when replacing the battery? Does the MBP need to be told it has a new battery?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Sep 12, 2010
i need to buy a new battery for my MacBook Pro, just wondering if anyone has any experiences of longer lasting batteries?also anyone know any trusted places to buy from that are cheaper than the 99 charge by apple?
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May 26, 2010
I just got the replacement battery from Ebay seller from China claiming it is the genuine battery. I am using it right now, when I plug the ac connector it doesn't turn red to show me that it is charging or something also the battery icon is showing an X but the battery is still running. I paid $60 for it.
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Jun 21, 2010
I'm just wondering if anybody knows whether it is possible to obtain a replacement battery and power supply for such an old computer. My 17-inch MacBook Pro is about five years old, and the battery seems to be completely dead. It will not start up, will not take a charge, and cannot be used, whether plugged in or not. A multitester test suggests that the power supply no longer works either. My MacBook has one of the older-design power supplies, with the circular port, rather than the newer, magnetic, rectangular ones. I'm planning on getting a new MacBook in the near future, but I need to access some things that are saved on my old Mac's hard drive, if at all possible.
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Mar 13, 2012
I just replaced my battery and now my computer shuts down randomly no matter how much battery power I have. Most recently it shut down with over 70% battery life. I followed the instructions on the new battery, but I can't figure out what is causing this type of issue based on my settings that didn't change from the original battery.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jun 24, 2012
Time to replace my White MacBooks battery, the model I have is the A1181. I'd like confirmation that the battery listed below will be compatiable with this Mac and not just newer versions.[ur]
Info:
MacBook, Mac OS X (10.6.8)
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Apr 3, 2009
Like they do with the Apple iPhone when the battery goes down to a certain charge? If not, what are the advantages of getting Apple Care then?
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Nov 17, 2009
I recently had a problem where my 13" 3 yr old macbook would just blink off. then it became shorter and shorter until it would not start up. i brought it to apple who told me after inspection that it had liquid damage and the battery connector and logic board needed to be replaced for an astounding 800+ dollars. the book only cost me 1100!! i got the book back (obviously i didnt pay that, i am sane!), i fiddled with it by trying to start with just the battery. no response. with the battery and charger. starts for just seconds. and then with just the charger. walla! starts up and runs like new.
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Apr 8, 2012
I took my macbook pro to get a new battery at the genius bar after it stopped holding charge, turned off unexpectedly, and would get really hot. After getting the battery, I calibrated it right away by draining the battery, letting it sit for five hours, and then charging it. The new battery only holds 2 hours at 100% charge. Is the replacement a dud or something else wrong?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jun 6, 2012
The subject pretty much says it all. I'm living in Egypt but bought my first generation black MacBook in the US in 2006. Earlier this year I noticed the battery bulging to the point where getting it in the case is problematic. I know this is an issue with many Apple batteries for some reason. Is there a way to get an out of warranty replacement sent here?
Info:
MacBook (13-inch), Mac OS X (10.6.8)
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Jun 15, 2012
what is the current cost of battery replacement for a mid 2009 13" macbook pro
Info:
MBP 13, Mac OS X (10.6.7)
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Apr 11, 2009
I gave my wife my Late 2006 white MacBook which she loves. Recently, the battery has stopped charging (it has 250 cycles or something like that). Is it far fetched to goto an apple store and ask for a replacement or should I just get a new one. I have only had this laptop for a year and I would think that is kinda short.
I am not under AppleCare BTW.
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Nov 20, 2009
I have an Old MacBook (purchased back in late 2006). Original battery already died (at least I thought it was the battery because it wasn't charging). I purchased a replacement battery and it was working for a week or so...then last night while unplugged laptop just died...and back to the Not Charging thing again. System Profiler says it is not charging and it only has 51 cycles.
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Jan 13, 2007
My iBook is almost 3 years old and I think the battery is just dead. It holds a charge of maybe 20 minutes max and it's gotten to the point where I'm just gonna give in a buy a new batterry. Can I just buy any "14" iBook G4" batterry off of eBay or any site other than from Apple direct(retails $129)? Should I be looking a particular model number for the battery (A1080) or the laptop? I see batterries selling for $80 on eBay....
have u guys done this? I dont want to end up with something that won't work just because I bought it at a non-Apple site...
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Jan 4, 2010
I have just completed rescuing a water damaged MB C2D which was originally a 2.16 and is now a 1.83. Fun project for a cold Sunday afternoon. 5 hrs I have one issue with the MB and that is the charging of the battery. The battery icon sometimes shows 'no battery' or if it shows a battery is recognized, it isn't charging. The LED on the mag-safe charger is always green. The battery is from the water damaged 2.16 and my thinking is that it may have suffered damage from being exposed to water. Original owner left the MB in the backyard and it started to rain!
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Apr 18, 2008
My battery needed replacing for a couple of months before i dropped it from about knee level onto a sidewalk. After the drop I got the not charging icon. I thought maybe the battery had just finally died. so I did not panic about the no charge. The laptop works fine when plugged in to power with the old battery on or no battery at all. Not at all when unplugged.
When I put the brand new battery on the lap top, the computer shuts down halfway through boot up. I tried holding the power button down through boot up reset, as well as removing all power (plug and battery) and holding down the power button for 10 seconds reset.
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Aug 20, 2010
I calibrated my battery for the first time since Dec. When I plugged it in this morning, it took 3 hours to charge all the way, and now it's stuck on 99% full, 0:00 till completely charged, and I'm getting an error when I click on the battery in the menu bar that says "Service Battery". When I click on the error, it tells me that it may not be functioning properly and to take it to an authorized apple service retailer. Before I waste 2 hours by going to the Apple store and back, has anyone else had this problem, and is there a way to fix it without having it looked at?
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