I want to buy the new MBP Retina from Mac Mall in the US because of the exchange rate I save a lot now. Will the warranty be still valid if I take it to an Apple Store here in Italy when I'm still in warranty?
View 3 RepliesThere have been a couple of discussions about third party retailer returns on bto iMacs and I was wanting to clear it up. I would like to get an i7 at macmall and use the $150 discount. I believe I still have to pay tax in il though. Anyways, if I get it and tere are a couple dead pixels next to each other in the center, I just have to send it into apple and have them repair it under the one year warranty right? The bad part about macmall is that I can't just exchange it out for a new one
View 13 Replies View RelatedI'm curious what your experience has been with getting a new replacement either from Apple directly or the reseller. I bought mine from MacMall a few weeks ago and it seems to have a bit of the yellowing as well as 20 or so dead/stuck pixels in the isight camera and now I'm thinking about trying for a replacement. I spoke to an Apple rep earlier today and he is working to see what he can do for me but apparently Apple sales weren't wanting to allow me to just swap for a new one through the normal channel everyone who buys their iMac directly from the Apple Store gets. The rep is going to call me back on Monday and let me know what he can do for me. MacMall will allow me to return and rebuy supposedly
View 1 Replies View RelatedIs MacKeeper a valid app approved by Apple?
Info:
Mac Pro
I saw an imbox.mbox and sent messages.mbox on my old computer, emailed it to my new one, and tried to import it. However it said that they were not valid mbox files. So I went into target disk mode to look for other mail files, and couldn't find any.
View 5 Replies View RelatedMy macbook greeted me with the gray screen and folder with question mark this morning - I've tried everything listed on the Apple website for this issue, I've tried running the Disk Utility (although I'm getting an "error no valid packages" message) and I've tried running DiskWarrior. Disk Utility sees the harddrive - DiskWarrior does not.
The hard drive only "clicks" 3 times at bootup, but it stops immediately after. Can I conclude that the hard drive is not entirely defective that it's just a bad header, or boot sequence or whatever "fixable, I won't lose all my data" error? My other question is that if I can see the hard drive in Disk Utility, is it possible to create an image of it that I could say extract the data from on another Mac?
I have a 2.4 Intel MacBook that I purchased in April. I want to upgrade the memory to 4gb and swap out the hard drive for a bigger one. I've searched this forum and found conflicting replies. One said that replacing either RAM or my HD will void my warranty, another said that HD is user-replaceable and RAM is not, while another said both are fine. Any idea on what is accurate? How much would it cost to just take it to the Apple Store and have a genius replace the HD and RAM? I can do it myself, but I don't wish to void my warranty.
View 24 Replies View RelatedMy MacBook was working OK until I was asked to update the Superdrive Firmware Update 3.0 which I did. But after that the drive does not work - cannot play DVD and cannot eject. When I go into Applications and chose DVD Player, I got this error message "There was an intialization error. A valid DVD drive could not be found. -70012" What does this mean?
I tried these:
(1) Press the eject button (at top right hand corner of keyboard)
(2) Rebooted and pressed eject button
(3) Rebooted and pressed TrackPad
(4) Connect a mouse and rebooted and pressed the left mouse key.
Information:
MacBook
Mac OS X (10.5.8)
Has anyone had any luck getting Apple to replace out of warranty batteries that are swelling?
I have a 2008 aluminum MacBook. Battery only has 170 cycles. Health is 96%. I noticed recently that, when using the system, it'd die at 8%. Just shut off. No warning or anything. I did an SMC reset, PRAM reset. Reinstalled Snow Leopard. Nothing changed. Didn't think much of it. Grabbed my system today and noticed the bottom casing was all uneven. I flipped the switch and took the one piece of the case off and noticed the battery was higher than it should be. Took it out and set it on the table and, sure enough, it wobbles all over the place.
I took some video and pictures with my iPhone 4 and emailed it to the woman who helped me earlier this year when the SuperDrive firmware update killed my DVD writer. Hopefully they'll do something about it. Battery is too young with too little use to be swelling like that.
have had 5 Magsafe Chargers two 60W and three 85W of the three 85W, two of them are the older ones(rectangular and bigger) and one is square one that came with my 2009 unibody Macbook Pro 13"I threw away one of the 60W one when it first broke(the original one that came with my 2006 MacBook
View 1 Replies View RelatedI don't think it does but I just wanted to make sure that a scratch on the MBP does not void the warranty.
View 5 Replies View RelatedWas about to purchase some new RAM sticks for my macbook, but it struck me that installing it myself might invalidate my warranty. I have an apple care protection plan which lasts for another 18 months, so will I still be covered if I put in the sticks myself?
View 6 Replies View RelatedSo I just bought the extended warranty for applecare for my MBP 13" 1 day before my warranty expires. (I checked my warranty status and it still says I'm covered.) However, I expected it to give me a number right away, but there's none--apparently they mail it. Kinda dumb, but okay. It won't arrive until after the warranty expires. Now, my question is: Can I activate the extended warranty when it arrives or will I be out of luck? I know that they say that you can purchase the warranty within 1 year of purchasing your hardware. However, I want to be absolutely sure, or else I'll be out a couple hundred dollars and have nothing to show for it.
Info:
MacBook
Pro, Mac OS X (10.7)
I have a macbook pro6,2 and I want to take out my CD drive and replace it with a SSD. Will this make void my warranty? And is there a way to do it without voiding? ie. bring it to apple and get them to do it? Ideally I'd like to remove my CD drive, put my hard-drive in it's place and then put the SSD where the hard-drive was
Info:
iPhone 3G, Mac OS X (10.6.8)
I am going to Canada and planing to buy MacBook Pro. Maybe you know how much is taxes for macbook pro? And If i will buy it in Canada I will have warranty in Europe?
View 2 Replies View RelatedI want to upgrade my aluminum macbook's 5400 RPM hard drive to a 7200 RPM hard drive.
My question is: Will upgrading the hard drive void the warranty on the new macbook?
The warranty on my mid-2009 MacBook Pro 13" expires in 2 days and my battery seems to be dying. I wish it would hurry. This morning, I got a "Service Battery" warning with a "Check Battery" message in the Power section of About This Mac. Took my machine to the Genius Bar this evening and it passed the battery diagnostic with 81.1% health.
90 minutes later, I'm sitting outside at Barnes & Noble next to the Apple Store and I get another Service Battery warning. My full capacity charge is down to 3928 from the 4258 mah observed while at the Genius Bar. I carried the machine back to the Genius Bar but it was, unfortunately, closed. They made note of the warning and set an appointment for me to come back tomorrow.
Now (a few hours after my last Genius Bar visit), my charge capacity is 4210 - very slightly above the 80% capacity level needed for the tech to replace my battery. Why is my machine so schizo? Any chance there's a relationship between the machine's temperature and reported charge capacity?
OK, I know, its a stupid question and I'm pretty sure I know the answer. But if I were to take the bottom off to clean out dust would I lose the year of Applecare I have left?
Recently my fans rev up to 4500rpm when doing simple browsing. They never used to so I'm thinking that almost 2 years of use has caused a buildup of dust... I really don't like unnecessary fan noise...
I have a refurbished macBook Pro and everything was working fine (it's about 9 months old). So everything was fine till suddenly the right fan started making these horrible noises. Kinda like a motor boat along with with ticking clanking sounds. It comes and goes: also Istat shows that the max RPM is 3000 or so.
Thinking something was stuck in the fan I figured i'd take the back cover off to take a look, and now I have stripped one of the outer screws holding the back cover. Now i'm worried my warranty is void, even though the fan issue was not my fault but the stripped screw is.
I plan on going to the apple store soon to see what they say but I was curious as to what you guys think first. Will the apple store fix the screw and then replace that fan?
in the middle of april 2010 I bought a MacBook Pro core i7, everything works fine but after install Mac OS X Lion the machine is freezing with Photoshop, iphoto, Youtube, Safari and the login screen, anothers times show a lots of color in the display and freezing again.To fix all this issues, I was reset the PRAM, SMC, reinstall Lion after format the HD, etc. Nothing works and make an appointment in genius bar, I show to them this article url...and they tell me that my machine is not elegible for the warranty because the problems are differents.
Info:
MacBook Pro, Mac OS X (10.7.3), MBP - Mid 2010
i recently bought an MBP 15" (Late 2011), its really fast but of course i want it to be even faster and i was considering changing the old HDD to an SSD and was wondering if it ruins the warranty and if there is anyting else i should be aware of? how do i install the operating system when i dont have a CD, do i have to get ont or does apple have a magic sollution for that too?
Info:
MacBookPro, Mac OS X (10.7.3)
So all four rubbers came off my Macbook Pro, its bothering me because it keeps on sliding. Im on my last year of my warranty which i bought in june 2010. Does Apple cover it or do i have to pay them to replace the whole bottom as I have read from people's experiences?
Info:
MacBook
Pro, Mac OS X (10.7.3), I updated to os x lion
I will be getting a MacBook pro soon and I wanted to know if the data doubler would void waarranty. Also will will switching my hdd that comes with it with a 1tb I already own would it void warranty?
Info:
MacBook
Pro, Mac OS X (10.7.4)
My 1.5 year old MacBook pro has what I believe is a failing hard drive. What is the likelihood apple will replace the drive? It should still be covered under the manufactures warranty.I just think that 1 year and a few months is a little early for a drive to fail...
View 8 Replies View RelatedThe subject pretty much says it all. I'm living in Egypt but bought my first generation black MacBook in the US in 2006. Earlier this year I noticed the battery bulging to the point where getting it in the case is problematic. I know this is an issue with many Apple batteries for some reason. Is there a way to get an out of warranty replacement sent here?
Info:
MacBook (13-inch), Mac OS X (10.6.8)
Just got one of the new 13 mac book pros and the apple salesperson told me if I do a ram or hard drive upgrade myself it would void the warranty? Is this true? I mean they show us how to do it here on the apple site. Looking to go to 8 gig of ram and maybe ssd drive but for sure 7200 rpm drive....
Info:
Mac Pro, Mac OS X (10.7.4)
I bought my Macbook Pro 15 in April 2012. I am still covered by the one year warranty. I just want to know do the warranty cover a broken hinge? I don't know how the hinge got broken. My Macbook never drop or fell. It doesnt have dents or broken at any other parts. Just my right hinge is broken.
Info:
Mac Pro
My macbook pro 15 inch (i believe its a unibody) 2.66 ghz has been through **** and back. I traveled through 4 continents with it since I got it, dropped it numerous times, keyboard light doesnt work, upgraded to lion from Lepoard, screws missing on the bottom, macbook heats up like crazy and its starting to wear down. Im wondering if anyone has any kind of link or some kind of guide as to how much it would cost to fix my Mac. I know it wont be like new but it will be close. The genius bar and Apple may be crazy with pricing sometimes but they do the best job.
Info:
MacBook
Pro
how will i register my new macbook pro for the free 1 year service and repair warranty?
Info:
MacBook
Pro, Mac OS X (10.7.3)
i have a macbook pro 15" 2011, i would like to change the internal drive with an SSD (OWC Mercury Extreme Pro 6G), but i have the Apple Care plan active. Does the drive replacement void the Apple Care? or the Apple Warranty in general ?
Info:
MacBook Pro, Mac OS X (10.7.4)
