MacBook Pro :: Service Battery Warnings And Warranty
Nov 15, 2010
The warranty on my mid-2009 MacBook Pro 13" expires in 2 days and my battery seems to be dying. I wish it would hurry. This morning, I got a "Service Battery" warning with a "Check Battery" message in the Power section of About This Mac. Took my machine to the Genius Bar this evening and it passed the battery diagnostic with 81.1% health.
90 minutes later, I'm sitting outside at Barnes & Noble next to the Apple Store and I get another Service Battery warning. My full capacity charge is down to 3928 from the 4258 mah observed while at the Genius Bar. I carried the machine back to the Genius Bar but it was, unfortunately, closed. They made note of the warning and set an appointment for me to come back tomorrow.
Now (a few hours after my last Genius Bar visit), my charge capacity is 4210 - very slightly above the 80% capacity level needed for the tech to replace my battery. Why is my machine so schizo? Any chance there's a relationship between the machine's temperature and reported charge capacity?
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Apr 20, 2012
how will i register my new macbook pro for the free 1 year service and repair warranty?Â
Info:
MacBook
Pro, Mac OS X (10.7.3)
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Feb 27, 2012
Apple Macbook Air late 2010, has been giving me poor battery performance even after replacing the battery under warranty. I am unable to find a solution, even the local apple service provider seems confused. Should I go for a replacement?My Macbook Air runs on the OSX 10.7.3 with all updates as on date. I use only softwares such as Microsoft Office for mac, Safari, Mail, iChat, iTunes regularly.
Info:
MacBook Air, Mac OS X (10.7.3)
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Aug 25, 2010
Has anyone had any luck getting Apple to replace out of warranty batteries that are swelling?
I have a 2008 aluminum MacBook. Battery only has 170 cycles. Health is 96%. I noticed recently that, when using the system, it'd die at 8%. Just shut off. No warning or anything. I did an SMC reset, PRAM reset. Reinstalled Snow Leopard. Nothing changed. Didn't think much of it. Grabbed my system today and noticed the bottom casing was all uneven. I flipped the switch and took the one piece of the case off and noticed the battery was higher than it should be. Took it out and set it on the table and, sure enough, it wobbles all over the place.
I took some video and pictures with my iPhone 4 and emailed it to the woman who helped me earlier this year when the SuperDrive firmware update killed my DVD writer. Hopefully they'll do something about it. Battery is too young with too little use to be swelling like that.
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Aug 20, 2010
I calibrated my battery for the first time since Dec. When I plugged it in this morning, it took 3 hours to charge all the way, and now it's stuck on 99% full, 0:00 till completely charged, and I'm getting an error when I click on the battery in the menu bar that says "Service Battery". When I click on the error, it tells me that it may not be functioning properly and to take it to an authorized apple service retailer. Before I waste 2 hours by going to the Apple store and back, has anyone else had this problem, and is there a way to fix it without having it looked at?
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Nov 15, 2010
been using my older MBP with windows 7 for a while and have never notice oddies with the battery until now. Then recently after replacing the failed HD and re-installing Snow Leopard on my 2007 MBP, the battery panel is telling me "Service Battery"; it's battery health according to coconutBattery is fair for it's age (50%).
the unit (battery) has been replaced previously due to being considered 'under performing'. Is Snow Leopard trying to encurate it's users to replace the battery more frequently? If not, does anyone know why this appears? I'm at lost, since it appears to work fine, if not charging completely.
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Aug 31, 2009
I'm not sure if this is SL related, but I get the service battery warning when I click on the battery status. iStat reports it at 62% health. Rev B 1.6 just 6months old. Should I bring it to apple or is it just a bug of SL?
URL
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Jul 20, 2010
So, I randomly clicked on my battery and noticed this "Service Battery" message. I had never seen it before. Obviously, this isn't a good thing. My Mac is 3 and a half years old so I'm not surprised this message poped up. So, I opened Coconut Battery and noticed my current battery capacity is at 65%. Even though charger says it's green, my battery isn't even charging. Should I make an appointment with Apple? My AppleCare expired so i'll have to buy a new battery when the time comes. I'm sure they're not cheap, either.
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Jun 6, 2012
The subject pretty much says it all. I'm living in Egypt but bought my first generation black MacBook in the US in 2006. Earlier this year I noticed the battery bulging to the point where getting it in the case is problematic. I know this is an issue with many Apple batteries for some reason. Is there a way to get an out of warranty replacement sent here? Â
Info:
MacBook (13-inch), Mac OS X (10.6.8)
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Sep 18, 2009
I just got a weird "Service Battery" message on my santa rosa MBP 15". I have never seen this before, and it shows up right above the time remaining in the status bar.
Anyone know what this means? I haven't noticed anything wrong with the battery (other than gradual decline in capacity). When I click on the message its opens a Mac Help window and says this "Service Battery: The battery isnt functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Have your computer checked by an Apple Authorized Service Provider (AASP). You can continue to use your battery before it�s checked without harming your computer."
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Sep 10, 2014
my battery status is Service Battery. It is a macbook pro 17 from 2009 and has 831 cycles on it, with 1000 listed on the chart before it is used up.Â
so what is servicing the battery? what does that mean?
Info:
MacBook Pro, Mac OS X (10.7)
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Dec 9, 2014
What does "service battery" mean on my 2008 15 inch MB Pro?
Info:
MacBook Pro (15-inch Early 2008), Mac OS X (10.6.8)
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Mar 8, 2012
My Macbook Pro does,nt seem to have any life in the battery does it need a new one
Info:
MacBook Pro, Mac OS X (10.6)
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Apr 8, 2012
my battery is no longer keeping a charge and says "need service". It never went through the other stages of battery digression (replace soon, replace now) just straight to service asap with no charge.I had gone away for the weekend and this is all i did the last session i had my computer on.I installed the java update from April 3-4 2012 in the software update and also ran a script search for trojans that i got off a cnn article. Usually i am not a sucker for these scare articles but something urged me to believe in it so i downloaded the two files (looking now they are mac applications) named trojan check 1 and 2. The search cam up null, i sighed relief patted my mac and shut it down. I disconnected the power because i was going to be away. When i cam back last night, a 2 hr charge was burnt up in about 20 mins. I thought maybe it was just running out from the weekend so i powered down charged over night. Still no charge. I did the sleep,reset,power off cycle then reset the smc. Still no charge. Here is my battery info. [code] I am almost positive i am under warranty still. It is a little confusing, basically my credit card doubles any warranty i receive. So my 2 year apple care turnedinto a 4 year. I think. Anyway i need to look into that before i can bring it into a store. But i wanted to get as much info as i could before i take it to a genius.
Info:
Mac OS X (10.5.5)
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Sep 18, 2009
Alright so i've had this Macbook pro for quite a while now, its the February 2008 version. About a few days ago it said "Service Battery" on the top right. I bought the 3 year coverage for the Macbook pro.. would it cover the battery being replaced or no? When i read service battery it says the battery isn't functioning normally - it doesn't say replace son or replace now, so im assuming theres something defective with the battery?
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Sep 29, 2010
I have a base level 1st Gen Unibody 15" Macbook Pro. It has the removable battery and I bought it refurbished online because it was way cheaper. I do have Applecare. A few weeks ago it began randomly turning off. Like I will be doing stuff, have plenty of battery left according to both the software meter and the green lights on the side, then it will click, the screen will turn black and I won't be able to turn it back on.
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Jul 19, 2009
I've been getting poor battery life on my MBP for about a month now. I get like 90 minutes to 2 hours max with brightness down and bluetooth off. I tried calibrating to no avail, and finally I'd had enough and called Apple.
I still have 8 months left on my original warranty. The guy on the phone told me that unless I bought Apple Care for the extended phone support, he could not help me. So I said fine, should I just go into the Apple Store? He said no, they would refer me back to him and he still couldn't help me. So I asked him if my one year warranty included battery problems like I'd outlined, and he said yes, but that I'd need phone support. WTF?
Okay, that makes zero sense and I'm annoyed now with his endless loop of nothing. Basically I can't get a part of my purchase that's covered under warranty taken care of because I haven't bought Apple Care yet? That's ridiculous. Has anyone else heard of this? Of course, I always buy Apple Care for my products, but when I purchase it varies within the first year based on when I have the money.I made a Genius Bar appointment, but I was really hoping to not have to go there today. Just wondering if anyone has some insight on this.
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Mar 29, 2010
Coconut Battery is showing that I only have about half of my original battery max limit left, but now I'm getting a message that says "Service Battery" when I check battery info from the icon on the top of the screen. Anything at all I can do at this point, short of buying a new battery?
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May 3, 2012
I have a MacBook Pro 15inch (mid 2009). Since a couple of days the battery menu shows: "Service battery".
CoconutBattery says: capacity 71%, 384 load cycles, 32 months old.
Do I have to change the battery? Or is it possible to improve the capacity? Someone told me to take the battery out, boot and hold down Alt+Cmd+P+R and put the battery back in! But is it possible to take out the battery of a MacBook from mid 2009?
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Apr 5, 2012
My Mac Air is only 1.5yrs old and this morning it wouldn't power up even being plugged in..How long is the battery life on these normally?
Info:
MacBook Air (11-inch Late 2010)
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May 15, 2010
What does it mean - "Service Battery" in charge level icon?Is it really bad?
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Feb 2, 2012
I just bought a Macbook pro last october, my battery life was able to last me 7 hours or so for normal usage, with playing movies and games will last 3 to 5 hours. now the batt life have depleted by half the timing? why is that so?
i have charged it full before using ytd, and the laptop subsequently reduced the batt life to 1hr26mins when its still at 97% just because im importing photos from my SD memory card. the battery life continue to deplete massively from 97% to a drop of 65% after using for one hour or so.Can i do an exchange of battery with apple service? is that within warranty?
Info:
MacBookPro, Mac OS X (10.7.2)
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Dec 11, 2010
Ater charging it the other day I noticed a "service battery" error which went away the next. I checked the power section in the System Utilities and I noticed that my battery has shifted from "Good" to "normal" and I'm now at 469 cycles which I do not understand I also notice a very quiet humming-- I'm not sure if I'm just being paranoid and searching for problems or if there's a correlation amongst the issues. I've let the battery wear it self down and shut down and sit for a few hours and fully charge which has helped, but now it only holds charge for about 3-4 hours or so, opposed to the 5 hours I got when I initially bought it.
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Jun 13, 2010
implement run app in system bar only (NOT on the Dock). It's like Wifi or Battery status.App should be run in background.
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Apr 17, 2012
My 15" Mid-2009 Macbook Pro is giving the 'Service Battery" warning. System information says:Â
"Battery Information:  Model Information: Serial Number:         W0934AD9777VA Manufacturer:         SMP Device Name:    bq20z451 Pack Lot Code:         0 PCB Lot Code:         0 Firmware Version:         3 Hardware Revision:         3 Cell Revision:         100 Charge Information: Charge Remaining (mAh):         4477 Fully Charged:         Yes Charging:    No Full Charge Capacity (mAh):         4477 Health Information: Cycle Count:         377 Condition:         Service Battery Battery Installed:         Yes Amperage (mA):         -1157 Voltage (mV):         12156"
So it looks as if the battery is OK, but it is not charging properly. I obviously have to take it to be repaired - but what can they do? I understood that they can't replace the battery, so what are the options? It has only been through 377 charge cycles - that doesn't sound a lot to me - but is it? Shouldn't a laptop that's only just over 2 1/2 years old still have a perfectly good battery?
Info:
MacBook Pro, Mac OS X (10.7.1), 2.66GHz Core 2 Duo - 4GB 1TB
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Feb 15, 2012
I just saw that my battery condition is "service battery". Does this mean that I need a replacement, or is it safe to continue to use this battery? I just bought this computer less than 2 years ago and I have already needed to replace my hard drive and now my battery?
Info:
MacBook Pro
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Jun 5, 2012
Since I updated my MBP to Mac OS 10.7.4 (from 10.7.3) I'm getting certificate warnings in Safari on every SSL/HTTPS connection. The screenshot below taken when accessing the Apple discussion boards shows the detailed warning (translation: "Safari cannot verify the websites' identity", red text: "The issuer of the certificate is invalid"). Note the expiry date of the certificate is 01/06/2013. I can avoid this warnings when turning OCSP and CRL of in Keychain -> Preferences -> Certificates which actually not a solution for the problem. Especially because the warings appear again after some time.This happens on my MBP when being connected to our company's LAN. We are using a proxy server running Squid3 on Ubuntu for internet access. The proxy server is configured to deliver a .pac file for auto-configuration.
The problem occurs since Mac OS 10.7.4 so I believe something has changed in the way Mac OS gets notified of invalid certificates. This change doesn't work behind (at least) our proxy server. My iMac at home is running Mac OS 10.7.4 without these issues, another MBP from a colleague encounters the same issues. I know about the difference between CRL and OCSP but I don't see a way to force Mac OS to use the former setting (whatever that was).Â
Info:
MacBook Pro, Mac OS X (10.7.4), @ work
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Jul 2, 2012
I can't figure out how to buy explicit songs. how to turn off the warning?
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Apr 16, 2012
Just recently, I've started getting warnings from Time Machine when I'm away from my home where my Time Capsule is located. Every hour, I'll get two warnings that I have to dismiss. If I turn off Time Machine, the warnings go away, but I'm forgetting to turn it back on when at home. I've been using Time Machine/Time Capsule for more than a year now and this just recently started acting this way.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Feb 10, 2009
When opening a PowerPoint file, Keynote often gives you warnings about changes that happened when the file was converted from ppt to keynote. Can someone please let me know how to prevent these warnings?
Keynote version: 4.0.3
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