I bought my Macbook Pro 15 in April 2012. I am still covered by the one year warranty. I just want to know do the warranty cover a broken hinge? I don't know how the hinge got broken. My Macbook never drop or fell. It doesnt have dents or broken at any other parts. Just my right hinge is broken.
Info:
Mac Pro
My MBA (Mid 2009) serial no W8******9A5. It broken hinges, I brought to premium service in Vietnam check warranty and replace hinges and dislay free all but its serial number don't replaced. I read in apple.com and thought my MBA has one of products affected. What reason my MBA don't replaced?
Info:
MacBook Air, Windows7
My macbook pro 15 inch (i believe its a unibody) 2.66 ghz has been through **** and back. I traveled through 4 continents with it since I got it, dropped it numerous times, keyboard light doesnt work, upgraded to lion from Lepoard, screws missing on the bottom, macbook heats up like crazy and its starting to wear down.  Im wondering if anyone has any kind of link or some kind of guide as to how much it would cost to fix my Mac. I know it wont be like new but it will be close. The genius bar and Apple may be crazy with pricing sometimes but they do the best job. Â
Info:
MacBook
Pro
I just got the 2.13ghz 128gbSSD off of ebay (fnjjor a great deal!). Just arrived today and everything looks great - works great etc. I wanted to see the age of my mba and when I entered the SN into the apple support site - it says that apple needs proof of purchase that whole deal. Well I don't have a legitimate proof of purchase from an authorized site (need to ask the seller), but the MBA is 11 months old according to coconut battery.
1. Should I even get applecare? Hinges can be replaced out of warranty, and I have an SSD that is failsafe. Any other issue would probably be my own fault.
2. I should be ok purchasing apple care through the customer support number yes? I think I did that for a powerbook and was able to buy apple care for it (a 12" G4 no less!)
in the middle of april 2010 I bought a MacBook Pro core i7, everything works fine but after install Mac OS X Lion the machine is freezing with Photoshop, iphoto, Youtube, Safari and the login screen, anothers times show a lots of color in the display and freezing again.To fix all this issues, I was reset the PRAM, SMC, reinstall Lion after format the HD, etc. Nothing works and make an appointment in genius bar, I show to them this article url...and they tell me that my machine is not elegible for the warranty because the problems are differents.
Info:
MacBook Pro, Mac OS X (10.7.3), MBP - Mid 2010
i have a macbook pro 15" 2011, i would like to change the internal drive with an SSD (OWC Mercury Extreme Pro 6G), but i have the Apple Care plan active. Does the drive replacement void the Apple Care? or the Apple Warranty in general ?
Info:
MacBook Pro, Mac OS X (10.7.4)
I am looking at a couple of used iMacs 27", both under warranty. Can the warranties be transferred?
View 2 Replies View RelatedI'm trying to figure out a way to contact Apple US to report several warranty issues concerning Authorized seller in Greece.
Info:
iMac, Mac OS X (10.6.8)
I'm putting in the NVidia GeForce GTX 285 1GB, some internal HDD's, a SuperDrive, 8GB apple-spec RAM, etc.. etc...I'm wondering if for any reason something goes wrong with my machine, and I need a replacement, or for whatever reason I need to contact apple about help for my machine.. if they can turn around and say "You modified your Mac Pro" it's no longer under warranty? I think they're designed for US to do this stuff?
View 4 Replies View RelatedLike they do with the Apple iPhone when the battery goes down to a certain charge? If not, what are the advantages of getting Apple Care then?
View 5 Replies View RelatedTTurned my Mac pro on with power button and screen is still black. Brightness is turned up, still no screen  ...
Info:
Turned it on and off several times
Hello everyone! Hope I can get some great advice re: Apple Care and my MBP. Here are the basics.
Bought 2010 MBP brand new in June from Apple's site and also have Apple Care extended warranty. Since the beginning it's been plagued with kernel panics, gray screen of death, and lots of buggy behavior and app crashes. Have made two Genius Bar visits.
First they said it was a RAM problem and replaced that. MBP still didn't work right. Next they said it was a logic board problem and replaced that. MBP still doesn't work right! I've called customer support, they said to do OSX re-install and gave me a case ID #. Did that, MBP still has all the problems listed above.
I have my third Genius Bar appointment this week. At this point I think most people would conclude I've got a lemon MBP. So, my question is, what are some tips or recommendations on what I need to say/do to get Apple to replace with a new MBP? I'm tired of going back for repairs to this already frankenstein machine and believe that if they could have fixed it by now, it would be working fine. Any thoughts? Thanks!
i should still have 1 month warranty left on my macbook pro.I tripped over the magsafe cord. It popped out. But now it is not charging. I think they should give me a free one, since it was designed to protect itself & the computer..
Info:
MacBook Pro, Mac OS X (10.6.7)
Does apple care cover battery for MBP
View 4 Replies View RelatedMy iMac 27" started cutting out/powering down for no apparent reason... I took it to an authorised repairer to be 'fixed'; 19 days later, It's had a new power supply, new power inverter and logic board (still not tested at this point in time to see if it resolves the issue). When i dropped it in it had the official VESA mount adaptor fitted not its original stand (that was in the box); I asked them to put the stand back on, they can't, they're saying the mechanism's damaged and AppleCare doesn't cover it.... Hardware is it not? The VESA adaptor is designed for home install, how can that not be covered?
Info:iMac, Mac OS X (10.6.7)
picked up a unibody last Saturday night, and opened the battery cover tonight. The latch was opened with little resistance, but now won't close. The latch edge sits about 1/8" up, and I can't find anything which would seem to prevent it from closing.
Anyone else had a troublesome battery latch, and how did you resolve it?
How do you delete incorrect cover art and replace it with the correct cover art?
View 2 Replies View RelatedI just got MBA a couple months ago and since that time I have been babying opening and closing the screen because I have read the about the inevitable demise of its hinges. My question is how long did you have it until they begin to become loose and have a lot of play in them?
View 10 Replies View RelatedI have a Rev. A with broken hinges and since it has a small dent in the righthand side, Apple woun't fix it (I have already had a fierce discussion with Apple regarding this matter, so please no comments about extended warranty ;-)
On eBay it is possible to buy a set of new hinges including the grey piece of plastic that breaks with the hinges. Is it possible to replace the hinges on a Rev. A with these spares?
Would love to keep my Air as second machine beside a iMac 27" or Mac Pro.
My Macbook pro is only a few weeks old, and being it is my first Mac, I wanted to know if anyone has had any issues with the hinges on it?
They seem to be a little loose, in which if I move the system, the screen will move at times. Is this normal? I am not sure how loose the hinges should be
It is slighly loose, and I know it won't be a big deal to fix. I'm just scared that it will cost a lot to repair.
View 7 Replies View Relatedso I have recently purchased my pro and just noticed that if I pick it up at an angle the screen moves.
My 3 year old pc laptop does not do that. Is it just me being anal or is it a problem?
I just want to make sure because I have already taken my iphone4 back 3 times and my ipad. So I beginning to think its me!
Just curious are they pretty tight or loose? And I would think the anti glare would be lighter thus tighter?
View 24 Replies View Relatedi tried to make a post that was long and detailed but it did not take for some reason so i will try to make this one short and to the point.
bought a new MBP 2.5 (about 4 months ago) right before the 2.66 with the price drop was released.
had various issues and had to swap it out 3 times which my new local store had no problem doing. so i finally got a machine with no defects and working perfectly. was very happy.
the other day i had it sitting on the coffee table on with the screen open, i picked it up to move it a few inches and heard a loud CRACK. now my screen goes back further than it should and it slightly tilted to the left. the gap between screen and body is slightly larger on the right side than the left.
i had planned on purchasing apple care towards years end as i have done with the last 6 machines i have owned in the past. i am going to take it into the genius bar for replacement or repair but am afraid they are going to say i broke it somehow... i treat this thing like a baby and there is no reason the hinges should have cracked from just picking it up and moving it while open. it is still working, but i can not deal with the thought that the hinges are now weakened and are definitely going to break eventually (sooner than later now that this has happened) not to mention the gaps between screen and body and being a bit crooked. also, if i open it past 90 degrees, it falls all the way back to the point where it finally catches, which is a lot further than it used to retract. the hinges are definitely more loose and not as tight as they should be. i have never had more issues with a model in my life until i bought this unibody.
so what are your thoughts? what i am really worried about is them saying i broke it somehow and not honoring the repair or replacement (which is not the case) or when i do purchase applecare towards the end of the year that this will be noted and if not fixed properly or replaced then they will not honor the repair if it actually completely breaks. as i think it will eventually if i do not have something done about it ASAP. (if it is noted on the account when i bring it in today or tomorrow) i have never picked up one of my macs with screen opened to have the hinges snap (being only a few months old)
I dropped my MBA rev. A last week (jun 23rd) to the Michigan Ave Apple Store.
I keep checking the online repair status page, it only shows "repair in progress" since then.
More interestingly I dropped my MBA after they ordered and got the replacement parts for me.
Originally I was thinking they would fix it in 15-20min, but has been 7 days and still in progress.
I called store, but there is no live-person answering repair calls, it does give exact same information as the web-page.
I don't want to drive there if it is not fixed, but I need my computer for my work.
I have a mac book pro 15" model A1286 late 2008 the hinges is loser I've tried to replace and they ask me to change all display for £ 400 Than I decide to buy the new hinges and do it on my self but I couldn't find any video to how to change on this model
Info:MacBookPro, iOS 5.1
After the second display change in genius bar, everytime they change the display it sounds more. First sounds like if you're smashing grains of sand and for a moment, it sounds like a choke with plastic (not a big deal, a tiny sound), and then sand again. The plastic part, just sounds once (everytime I check the sounds). Apple guys says that this is normal... (?) and after some months will not crush anymore.anybody has experienced in his own macbook pro that the shift key gets stuck while you press it for a long time ? (maybe 6, 7 seconds), and to unstuck it, just pressing the shift key again.
Info:
MacBook Pro, Mac OS X (10.0.x)
I've been testing my macbook after hearing some "crec", "clic" when closing the cover.First of all, seems that the display is misplaced, cause when the mac is closed, when you touch the lateral part of the macbook, isn't simetric. You can notice that is not well assembled.
So, when closing, isn't a very loud sound, just a bit, but sounds a "clic" or "creec" when you close the cover.Don't really know if this is normal or what, and if I should use my warranty. My macbook has just a week in my hands, and I bought it new.What do you think ? Should I use the warranty to fix the misplaced assembly and the clic ?Will the click dissapear after some time ?
Info:
Mac Pro
My macbook tends to make noise when I close it, this only happens when my mac is heated up, and it disturbs me because I bring my macbook to school and it's embarrassing when your mac makes those noises. Is it because of the screws? My contract is out of date, and I don't want to attempt anything. Also, my macbook been dropping connections since I upgraded to Snow Leopard, will 10.6.2 be able to fix this update?
View 9 Replies View Related2 or 3 times recently the clock has been flashing and the apple menu text has been split up on starting. I've rebooted and the problem has gone. I'm using a G5 with OS 10.4.11. Might it just be needing a new battery?
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