Mac Pro :: DVD Tray Stuck In The Open Position
Sep 12, 2008
I've been looking and looking and couldn't find anything. The DVD tray is stuck in the open position and won't retract. When I hit the eject button, it moves like it's trying, but only travels about 1/4". I tried gently nudging it in, and that didn't work, so then I tried a bit firmer and combos of that plus tilting it. Nothing's working.
Also, I figured that maybe it just crapped out on me, so I'd get a new one, but I don't think you can get the drive out if the tray is open, because you just pull the housing straight out, right?
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Nov 27, 2009
I replaced a defective DVD drive with a new Pioneer super drive in a Mac Pro G5 which meant I had to manually pull out the tray and remove the bezel on the front of the tray so the tray will pass through the mirror door cavity.
After I pushed the tray back into the drive to install the drive in the G5 I somehow managed to jam something because the tray will not open at all now. The motor attempts to open the tray and pressing the little manual tray release (paper clip through the pin hole) doesn't work either.
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Dec 25, 2009
My CD tray is stuck in my powermac G5, I keep pressing the button to eject it on my keyboard but nothing happens, I've tried restarting it. Unfortunately there isn't a CD in the drive so I can't drag the icon to the trash which is what the apple support site said, but I just want to open the drive to put a CD in? All the keys on my keyboard work fine except that bloody eject button. Its one of the older keyboards, not the flat ones that you get now, its the version before that.
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Mar 25, 2012
My disk drive is stuck in the ejected position.
When I try to inserrt a disk you can feel the mechanism stuck in the ejected position. suspect I will have to have it serviced and I do have apple care.
Info:
Mac mini, Mac OS X (10.7.3)
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Sep 8, 2009
I just upgraded my MacBook with a larger hdd. But I forgot to put the plastic tray thing back on and the hdd is now stuck. How would I go about getting it out? I really don't want to have to take the laptop apart and it's not under warrenty.
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Jan 1, 2011
my first question is: where can I get a quick start to "take control" of my brand new used G5 late '05 2.3 dual core Power Mac? I'm accustomed to going to device manager to check on things, update or disable drivers, partition, reformat, set selective start-up, you know; all that. I bookmarked something like Switch 101 and am left shy of the depths I wish to go.
I've fiddled with an acquaintance's MacBook Pro and found it somewhat intuitive, so navigation in and around the apps won't be too difficult to switch over to but how can I do something like pick and choose what I want to show up in my task bar or whatever the Macquivalent is.
And secondly, F12 opens the Dashboard not the DVD tray. Option F12 doesn't help. Unless I need to literally "hold F12 until the open tray appears..." or something like that. That hasn't worked either.
I'm sure I won't regret the switch. I've been threatening to for the last three or four years; five of which is my level of PC-ing.
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Jun 21, 2010
I spilt coffee on my keyboard and after cleaning it the "space bar" will not work and the "Z" key sticks, so I am now using an old iMac keyboard that doesn't have a Volume or Eject button. So how do I open the DVD tray ?
is there an icon that can be place up the top right hand corner like the volume control ?
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Mar 13, 2008
my friend just got a mac pro today, how do you open the disk tray? i have a macbook so mine's just a slot.
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May 13, 2012
My cd tray will not open the only way I can open it is by using the terminal commands "drutil open" and "drutil close"
Info:
PowerMac, Mac OS X (10.4)
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Dec 5, 2010
For future reference: what is the best way to get open the CD tray (if installer disc needs to be put in) if your system won't boot? I thought I would ask in case this situation arises. I'm not using a Mac keyboard and there is no eject button on my keyboard. It's a G4 with mirrored doors but I don't see any buttons to eject the tray.
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Jan 1, 2007
I did a search for this but turned up nada. How do I open the tray for the CD drive on an i-Mac G4?
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Nov 1, 2007
I use a G5 Powermac at work that is hooked to a KVM switch that seems to render the eject key inoperable. Is there another way to open the drive tray so I don't have to unplug the KVM switch and hook the keyboard directly to the mac every time I need to insert a CD?
Information:
15" Powerbook G4 1.67mhz, 2g RAM, 128mb VRAM); 4gen iPod (40g); Airport Extreme
Mac OS X (10.4.3)
1.67mhz, 2g RAM, 128mb VRAM
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Mar 23, 2009
Apple thinks there is no need for a button on the tower. Now I can't open or close the CD tray without the mouse. Via right click I can open it at least but to close it, I have to push the drawer, which I'm not a big fan of, as the machine is brand new and cost me 4k.
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Mar 28, 2012
I can't eject the CD from my iMac. There is no icon representing the CD on my desktop and the CD is spinning constantly
Info:
iMac, iOS 5.1
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May 31, 2012
If you can't eject a CD or DVD or open the drive tray
Info:
MacBook Pro, iOS 5.1.1
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May 24, 2012
Both my daughter and I have an imac and the disc keeps coming out. It takes 1 - 2 hours to get the disc to stay in and be recognized.
Info:
iMac
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Jun 13, 2008
So in a half-drunken stupor I dropped/threw my MBA on a mattress. The problem was that it was 'open', with the screen at its normal up position of maybe 135-degrees-or-so from the keyboard. Upon landing on the mattress, something in the hinge literally snapped (it sounded like a plasticky snap) and the screen went all the way backwards until it was flat - think 180 degree angle between keyboard and screen. Nothing seems to be malfunctioning yet. It's working just as before, except now there's a bigger tilt-back angle for the screen... I can tilt it back literally as much as I want. My question to you guys, assuming someone else has done this, is whether in the long run it's going to bite me in the ass. Because something definitely broke, I'm not sure whether what broke was 'important'.
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Dec 16, 2009
Okay so last night I was trying to burn a file with Disk Utility, as soon as I put the DVD in I heard it was making a little noise (most likely because there was dirt on it - I wasn't thinking properly). When it started to burn, I could hear it make noise....I didn't want to risk not having a smooth burn so I cancelled it, then tried to eject it......to no prevail.
I've tried everything in the book.......from repeatedly pressing the eject button on the keyboard, to restarting while holding down the mouse button, to tilting it on its side and let gravity do its job, to lightly smacking the back part of it........nothing is working
When I do try and eject it, I've noticed it makes 2 different sounds....1st one is, imagine the sounds it makes when you put a CD in....and also taking it out, those 2 sounds very close to each other. 2nd one is sort of like the CD rubbing against something, like a bandsaw but on a low level. It wants to work but something is getting it caught.....
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Jun 5, 2012
I can't open my iPhoto, I just get the spinning thing and a blank start up screen. My operating system is Mac OS X 10.6.8.
Info:
MacBook (13-inch Mid 2010), Mac OS X (10.6.8)
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Jun 19, 2014
My System Preference is stuck open on the wi fi section asking if I want to run diagnostics or cancel, I am unable to close this screen or to use any other function in the system preference, what I need to do to get rid of the screen.
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Jun 24, 2014
What to do fcp x dosent open. It sticks on restoring window layout page...
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Nov 5, 2009
Using OS X 10.3.9,
When I open the local hard disk in Finder, the computer gets stuck for several minutes, until Finder opens the hard disk.
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Jun 28, 2008
a few days ago i installed a virus program on my mac computer i think it was called macaroni . but since then when i turn my computer on it loads up but not completely. the blue tooth application is stuck open and the suitcase will not open. also in the bar on the top of the screen the clock or nothing on the right side will appear and the computer freezes nothing will open?? your help would greatly be appreciated because i use my computer for college.thank you
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Mar 16, 2012
Just today, my TSST DVD writer tray will not stay closed during or after booting my G5. The "Eject" key will operate it normally, but a few seconds after I close it the tray will open again... and stay open. Same thing happens if I manually close it. No disc is in the tray. This problem is 100% repeatable. I reset the PRAM in my G5. I have "Patchburn v 4.0.5" software for the TSST CDDVDW SH-S222L installed, and I re-installed it but with no effect on the problem.
Info:
PowerMac Dual 2.7 GHz G5, Mac OS X (10.4.11), Desktop G3 (1997) upgraded CPU, RAM, Hard Disks
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Mar 19, 2009
I've searched the forums pretty thoroughly, but no one has listed these exact symptoms.
I've got a PowerPC G5 running 10.4. After four years of dedicated service, my Superdrive gave out, so I bought a Sony drive (SONY DVD RW DRU-842A in profiler) to replace it.
Here's the trouble:
Any time the machine goes to sleep with a disc in the drive, it won't eject when I wake it up. I have to restart, then eject. Other than that, the drive works beautifully. If this question has been answered elsewhere, please redirect me there, sorry for the repost.
Speaking of sleep, when I put the machine to sleep through the menu it goes fully to sleep (no fan/other noise). But when it goes to sleep on its own, I can still hear the machine churning away. My roomate has a newer Mac Pro that doesn't do this.
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Jun 8, 2009
I bought this MacBook on eBay a week or so ago, it's showing as ~8 weeks old right now and it was new in box with all the wrappings when I first bought it. I haven't used the SuperDrive at all until today when I installed Microsoft Office and the Garage Band sound pack. I'm positive I didn't cause this damage; one because I have taken care of this MacBook like it was my baby, and two because I don't see how this would have been possible by me. The picture is kinda hard to see, sorry it was difficult to try and get a good steady shot of it. I'm clueless as of what to do about this.
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Aug 13, 2009
I am looking for a keyboard tray. I need one that will attach to the bottom of a wooden (or fake wood possibly) ikea desk. I don't care about ergonomics, I just want my keyboard a few inches lower (and hiding it away will be nice) to fit the aluminum apple keyboard w/ numeric pad and possibly a mouse.
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Apr 10, 2010
I have been browsing the WWW for information on the Hard Drive Tray in a Mac Pro. I cannot locate the dimensions of the tray or locations and spacing of the hard drive mounts.
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Jun 24, 2010
I can't get the mac icon to come up in the window's tray. Everything else works fine. anyone have an idea?
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Apr 15, 2012
I've tried to open this a million times, it seems hardware related, As a matter of fact, the performance of the tray opening has been declining recently. It reads and writes just fine, I hate to relace this unit if its a simple rubber band issue...
Info:
Mac Pro 8 Core
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