Hardware :: DVD Drive Tray Stuck Closed - How To Manually Open
Nov 27, 2009
I replaced a defective DVD drive with a new Pioneer super drive in a Mac Pro G5 which meant I had to manually pull out the tray and remove the bezel on the front of the tray so the tray will pass through the mirror door cavity.
After I pushed the tray back into the drive to install the drive in the G5 I somehow managed to jam something because the tray will not open at all now. The motor attempts to open the tray and pressing the little manual tray release (paper clip through the pin hole) doesn't work either.
I've been looking and looking and couldn't find anything. The DVD tray is stuck in the open position and won't retract. When I hit the eject button, it moves like it's trying, but only travels about 1/4". I tried gently nudging it in, and that didn't work, so then I tried a bit firmer and combos of that plus tilting it. Nothing's working.
Also, I figured that maybe it just crapped out on me, so I'd get a new one, but I don't think you can get the drive out if the tray is open, because you just pull the housing straight out, right?
I use a G5 Powermac at work that is hooked to a KVM switch that seems to render the eject key inoperable. Is there another way to open the drive tray so I don't have to unplug the KVM switch and hook the keyboard directly to the mac every time I need to insert a CD?
Information: 15" Powerbook G4 1.67mhz, 2g RAM, 128mb VRAM); 4gen iPod (40g); Airport Extreme Mac OS X (10.4.3) 1.67mhz, 2g RAM, 128mb VRAM
Just today, my TSST DVD writer tray will not stay closed during or after booting my G5. The "Eject" key will operate it normally, but a few seconds after I close it the tray will open again... and stay open. Same thing happens if I manually close it. No disc is in the tray. This problem is 100% repeatable. I reset the PRAM in my G5. I have "Patchburn v 4.0.5" software for the TSST CDDVDW SH-S222L installed, and I re-installed it but with no effect on the problem.
Info: PowerMac Dual 2.7 GHz G5, Mac OS X (10.4.11), Desktop G3 (1997) upgraded CPU, RAM, Hard Disks
does anyone know how to open the DVD drive manually. It won't open if I hold down the mouse button when I turn it on. I had problems trying to install XP in Boot Camp and had to turn off the machine. Now the windows disc is stuck inside that wants to install windows each time I turn it on. It is no good holding down the options key either.
My CD tray is stuck in my powermac G5, I keep pressing the button to eject it on my keyboard but nothing happens, I've tried restarting it. Unfortunately there isn't a CD in the drive so I can't drag the icon to the trash which is what the apple support site said, but I just want to open the drive to put a CD in? All the keys on my keyboard work fine except that bloody eject button. Its one of the older keyboards, not the flat ones that you get now, its the version before that.
I just upgraded my MacBook with a larger hdd. But I forgot to put the plastic tray thing back on and the hdd is now stuck. How would I go about getting it out? I really don't want to have to take the laptop apart and it's not under warrenty.
my first question is: where can I get a quick start to "take control" of my brand new used G5 late '05 2.3 dual core Power Mac? I'm accustomed to going to device manager to check on things, update or disable drivers, partition, reformat, set selective start-up, you know; all that. I bookmarked something like Switch 101 and am left shy of the depths I wish to go.
I've fiddled with an acquaintance's MacBook Pro and found it somewhat intuitive, so navigation in and around the apps won't be too difficult to switch over to but how can I do something like pick and choose what I want to show up in my task bar or whatever the Macquivalent is.
And secondly, F12 opens the Dashboard not the DVD tray. Option F12 doesn't help. Unless I need to literally "hold F12 until the open tray appears..." or something like that. That hasn't worked either. I'm sure I won't regret the switch. I've been threatening to for the last three or four years; five of which is my level of PC-ing.
I spilt coffee on my keyboard and after cleaning it the "space bar" will not work and the "Z" key sticks, so I am now using an old iMac keyboard that doesn't have a Volume or Eject button. So how do I open the DVD tray ? is there an icon that can be place up the top right hand corner like the volume control ?
I had to drop my iMac G5 in this morning to the apple store to get a stuck DVD out of the superdrive!!. My question is, how often to discs get stuck in the drive??? Is this a common problem??? Is there a risk of the disc getting stuck every time you put one in???? Why wouldn't apple put a pinhole to manually eject the disc or some other way of manually getting the disc out!???
For future reference: what is the best way to get open the CD tray (if installer disc needs to be put in) if your system won't boot? I thought I would ask in case this situation arises. I'm not using a Mac keyboard and there is no eject button on my keyboard. It's a G4 with mirrored doors but I don't see any buttons to eject the tray.
Apple thinks there is no need for a button on the tower. Now I can't open or close the CD tray without the mouse. Via right click I can open it at least but to close it, I have to push the drawer, which I'm not a big fan of, as the machine is brand new and cost me 4k.
This is my first macbook, and I felt like watching borat but when I put the dvd in, the little disk image goes on my desktop but I can't play it. When I open the disk icon it goes to folder called VIDEO_TS inside is a bunch of images and other stuff. Sounds nooby but how do I watch movies on this thing.EDIT: I had to go into VLC manually and go to open disk.. Why cant I just click on the DVD and click play?
I've searched the forums pretty thoroughly, but no one has listed these exact symptoms.
I've got a PowerPC G5 running 10.4. After four years of dedicated service, my Superdrive gave out, so I bought a Sony drive (SONY DVD RW DRU-842A in profiler) to replace it.
Here's the trouble:
Any time the machine goes to sleep with a disc in the drive, it won't eject when I wake it up. I have to restart, then eject. Other than that, the drive works beautifully. If this question has been answered elsewhere, please redirect me there, sorry for the repost.
Speaking of sleep, when I put the machine to sleep through the menu it goes fully to sleep (no fan/other noise). But when it goes to sleep on its own, I can still hear the machine churning away. My roomate has a newer Mac Pro that doesn't do this.
When I download a DMG via Safari, the usual steps once the download completes is "verifying disk image...mounting disk image...cleaning up" and then it should be complete in the downloads window. however, i've been having this issue where the download gets stuck at "cleaning up". to get it to get out of the download window, i have to quit out of safari after it asks me if i'm sure i want to quit since there is an active download in progress (even though it is technically done downloading).
the files are labeled with the .download extension so i have to mess with the file name and open the DMG manually. does anyone know about this issue and how i can fix it? it is a nuisance to me and i don't recall when it first started.
I haz a serial problem, but I'll spare you the plea for sympathy and leave that to my psych. A less serial problem is my 2.4ghz AluMacBook. It's super great funtime, number one! The problem is when I put it in my laptop bag, the lid pops back open! This means pencils or cd's could get inside of the clamshell and damage it! I don't like to have my properties damaged so I'm wondering if there's a way I could re-tension the spring or adjust something soez that it stays shut. No, I'm not complaining about a weak spring, as with the MacBook Pros, I'm complaining about maybe a spastic spring that just can't be subdued. Is there any chance the magnets that hold it shut are weak?
My mid 2007 macbook pro thinks its asleep when the cover is open but awake when the cover is closed. I was encoding some media files to dvd when a friend accidentally unplugged the power source. The battery drained and I did not notice until it was fully drained. I then went to plug it in and turn it back on and it refused to, I then closed the cover and it awoke as if everything was normal. I opened the cover and I saw it exactly as it should but then the screen went black as if it had gone to sleep. i'd rather not have to purchase a new macbook.
I have a long narrow window (about 1/2 inch high and 11 inches long) (black background with white lettering) in the middle of my desktop. the word "eject" is located on the lefthand side. I can't remove the window or move it. And don't know how it got there. How do I get rid of it.
I have a house that is not ideal for wifi. In particular, my office is an extension off the kitchen which has a solid brick wall between it and the rest of the house. Through 2 airport extremes, i get great wireless N signal everywhere in the house except this office. So, i added a 'N' airport express at the base of the stairs to this office and 'extended' the network.
So, i have 2 macbook pros up here. One is running on batteries, sitting on my desk, lid open. It is showing a rate of 108, signal -66 and noise -88 in the advanced wireless clients section of the airport express which it is getting it's signal from.
The next is closed and connected to a LED 24" cinema display. It is right next to the other MBP. It is showing a rate of 41, signal -80 and noise -93.
Why such a huge difference? Would it be because the lid is closed, it is connected to the display or a faulty macbook?
I hand-create PostScript files, which are tested by being dragged to Adobe Distiller. This application is unhappy if the same-name PDF is busy. And if not busy, the same-name PDF is happily over-written. So far, so good. Until recently, whilst Preview had a PDF open, it could not be overwritten - somehow marked as busy, I guess. If closed, if could. But within the last two weeks this behaviour has changed. Preview 5.5.2 (719.25), under Lion, keeps them 'busy' even after the file is closed or Preview is quit. It fails to unmark as 'busy'. So I have to drag the PDF to the trash before Adobe Distiller will 'overwrite'.
I currently work with an old G4 Power Mac (1.25 GHz, 2GB RAM) and have to mount a FW 800 volume (WD MyBook Studio Edition 1TB) to that computer so I can consolidate to it (Avid speak for copying some data). But it doesn't mount, and Disk Utility only shows it greyed out, and there is no option to mount it like in 10.3 and following. The strange thing is, there are already two WD MyBooks Studio Edition drives connected and fully mounted. But even if I disconnect all extra drives, the one WD MyBook is still greyed out, even after reboot, which helped sometimes. I also use this drive with a 10.4.11 PowerMac G5 and a 10.5.6 C2D MBP (Unibody). Can newer Mac OS versions leave some kind of mark, so that this older Mac OS won't allow it into its system?
I was switching out a hard drive in an old 12" powerbook and in the process I killed the computer accidently. The problem is that I left a cd in the drive that I'd really like to get out. Is there a method for physically removing it with a paperclip or is there a button I could press within the drive?
I just purchased an ICY DOCK for use with an Intel SSD. I already a have one of these, however the new one seems to have some new revisions. Basically this new one allows me to completely take off the cover. The old one slides forward and up, but the cover does not disconnect. The old one also, when closing, makes sure the SSD is seated correctly into the connector port on the ICY DOCK. The new one does not seem to have this "automatic" feature where when I close it.
Everytime I try to click on my external hard drive it closes the window. I have two identical WD MyBook 250GB drives. Both are FAT 32 formatted. I can access one of them fine from my Macbook. The other displays its icon, but as soon as I click on it, it opens a window, then closes it again. I can access the drive via a PC. I purchased a replacement hard drive (LaCie mobile disk 500GB) which worked fine until I transferred the data at which point the same thing started happening with the new drive.
I ran a Bit Defender scan on the hard drive and the only thing that turned up was an "Exploit.PDF-JS.Gen" file buried inside Adobe Acrobat. Bit Defender couldn't quarantine or disinfect the file so I deleted the copy of Acrobat but the drive still won't mount. I have a Macbook running OS X 10.4.11 and a 2 Ghz Intel processor.
Okay so last night I was trying to burn a file with Disk Utility, as soon as I put the DVD in I heard it was making a little noise (most likely because there was dirt on it - I wasn't thinking properly). When it started to burn, I could hear it make noise....I didn't want to risk not having a smooth burn so I cancelled it, then tried to eject it......to no prevail.
I've tried everything in the book.......from repeatedly pressing the eject button on the keyboard, to restarting while holding down the mouse button, to tilting it on its side and let gravity do its job, to lightly smacking the back part of it........nothing is working
When I do try and eject it, I've noticed it makes 2 different sounds....1st one is, imagine the sounds it makes when you put a CD in....and also taking it out, those 2 sounds very close to each other. 2nd one is sort of like the CD rubbing against something, like a bandsaw but on a low level. It wants to work but something is getting it caught.....
I don't know if anybody else is seeing this with their laptop, but when I use my Apple LED display and close my laptop to use only the display, my wireless reception drops 2-3 bars. However, within seconds of opening my laptop back on (regardless of detecting the laptop's display or not) my wireless reception goes back to full. Does removing that extra layer from any kind of wireless receiver really make that much of a difference?
I have an 13" MBP that I ordered new in April, 2012. It is running Lion. I have an external monitor that is capable of 1440x900 resolution. I have an external keyboard and trackpad hooked up, and I like to close my MBP up and stick it in a BookArc. I want to be able to have the internal display disabled and to have the MBP only allow me to put windows on the external display, so long as the lid is closed. I also want to be sure that I am taking advantage of the resolutions available on my external monitor, which are higher than those supported by the internal display (specifically 1440x900).
This doesn't seem to work because I either have to allow the MBP to continue to draw my desktop across both screens (internal and external), OR use the "mirror displays" mode, which restricts my resolution of my external monitor. This means I either forgoe the additional resolution benefits of my external monitor, or I end up with windows that fall off-the-cliff, so to speak, because they are drawn in the portion of the desktop that would be shown on my internal display (which is closed).
I've read the community support pages on using the MBP with an external monitor, most relevantly, this page. It simply recommends using the "mirror displays" option. However, this option, as I mentioned above, doesn't allow me to make use of the additional resolution, and my external display looks bad. how to keep the 13" MBP in closed clamshell position, with the internal display disabled, and use my external monitor at resolutions higher than those allowed by the 13" MBP but which are available to my external monitor when not in "mirror displays" mode?
Info: MacBook Pro (13-inch Late 2011), Mac OS X (10.7.3), External display (1440x900)
My son's asked me to fix the CD drive on his G4 iMac. It very rarely opens when you press the 'eject' button. I'm wondering if it's just a build up of dust, so I was wondering if anyone's had experience of this, and how easy it is to access the drive.