Intel Mac :: Won't Turn On, Get Message "must Shut Down" Before It Boots U
Jun 5, 2012
My wife's iMac (about 4 years old, OS is pretty up to date) won't boot up. I turn it on, get the apple logo, gray-ness "curtains" down and I get that yucky "you must turn your computer off by holding down the on button" (or someting like that) in several languages.
Tried these, none worked:
(1) -Shut down your Mac
-Disconnect the power cord
-Press and hold the Mac’s power button for 5 seconds
-Release the button
-Reattach the power and boot the Mac as usual
(2) -Shut down the computer.
-Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously.
-Turn on the computer.
-Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
-Hold the keys down until the computer restarts and you hear the startup sound for the 3rd time.
-Release the keys and let your system boot up.
(3) -Power the iMac off
-Power your iMac on and hold down the "Option" key
-Choose your internal hard drive (Macintosh HD) and boot up your iMac
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May 6, 2012
I am starting to have my imac go a little nuts on me. I was importing video from Iphoto to Imovie when the screen went dark and the message " Your computer must be turned off now, Please press power button.
Info:
imac, Mac OS X (10.6.4)
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Jun 19, 2008
I have a 20" intel-based dual core Mac which i have had for about since early 2006, i haven't had any big issues with it until a few days ago when it suddenly shut itself down and refused to power back up. I ran through the checklist that Apple Support provides, including resetting the SMC by unplugging everything and waiting 15 seconds or so but none of it worked. Eventually I just left the power cord unplugged overnight and in the morning I plugged it back in.
After having the power cord plugged in for a few hours and the machine turned off, i tried pressing the power button again and to my amazement it powered back on! Immediately i ran the TechTool Deluxe software that came with my extended protection plan (now expired) and everything was fine. Later that night however, I had left my computer on for a few hours before returning to it and realizing it had shut itself off again. Now I am back to where I started, going through the checklist provided by Apple and am really starting to get concerned. Does anyone know of anything else I can do, short of taking it in to an Apple store? Or is something needed to be replaced?
Information:
IMAC-Intel (Early 2006)
Mac OS X (10.4.11)
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Dec 4, 2009
Ever since I installed Snow Leopard on my MacBook Pro I've been getting an error message from Norton Utilities (almost) every time my computer reboots, just after I log in. The message tells me a new version of Mac OSX has been detected and I may need to update my installed Norton Utilities or Norton SystemWorks Components. consult your System Admin. However... I uninstalled Norton a while ago. I've done more than a few searches for leftover Norton files and thought I got everything. How can I get this to stop?
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Feb 18, 2009
Recently my MBP (15" Santa Rosa) froze up. After having to force it to turn off it now no longer turns on. It will make the start up sound but it is very muted.
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Jun 3, 2009
i have a macbook with osx and when i go to turn it off, all the icons disappear and i am left with just my desktop picture and that small little loading black thing. I don't what to do, i have tried waiting a long time but it never turns off, i usually end up having to hold the shut down button which feels dangerous to my comp.
What should i do... is it a virus or something else?
oh, and sometimes some of my programs wont shut down even after force quit.
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Apr 25, 2012
This started happening around the beginning of this year. I contacted Apple Support and they worked with me on-line and over the phone. It happened again the next day. After it happened about 20 more times, I took it into the Apple Store and they decided to reinstall the OS. Since then, it has happened about 10 more times.
This has happened with and without attached devices or flash drives. It has happened on different wi-fi networks. It generally happens when I am navigating with the track pad or with a mouse. I don't recall ever leaving the room and returning to find the gray screen. In other words, it happens shortly after I have moved the cursor. I've noticed the pinwheel usually appears before the gray screen.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Sep 13, 2010
Last night I was watching some videos on my computer and noticed that the fans were spinning, because it was pretty hot. Next thing I know the laptop just shut off. I didn't think to much of it because I just assumed the battery dided and needed to be recharged.
Well now I go to restart my Laptop and it will not turn on even with the laptop plugged in. Any ideas on what could be wrong? Is my laptop dead, what happened?
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Jan 16, 2009
I bought an ibook a little while ago because I wanted a small, simple notebook and I love my home iMac. I found one for a good price on eBay and when it arrived everything seemed ok. I wanted to re-install the OS and set everything to my specifications because I was having a little trouble with some of the apps. Anyway, I went through the lengthy re-install and just as it finished counting down the seconds to completion, it shut down. I thought it might be in sleep mode because the little white light was on, so I hit a key and the light went off but nothing happened. Nothing on the screen, no HD noise, nothing. I'm at a loss because I really don't know much at all about hardware or software, which is why I liked the user-friendly Mac so much. The only thing that tells me it's getting power is the little green light at the power connector. I tried a PMU reset (there's no reset button on my model so it was a button combo of shift-ctrl-option-power I think) but that didn't do anything.
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Mar 6, 2010
I have an aluminum macbook with a 2.4Ghz core 2 duo processor. I am the second owner, but I have owned it for about a year and taken good care of it. The other day I was browsing the internet internet and my macbook just turned off. It didnt give any warning or go through a shutdown sequence, it cut the power and turned off all of a sudden. I should tell you that it has done this once before, about a week ago. However, in that case I was able to turn it right back on without any issues. Now, on the other hand, I cannot get it to do anything. No chime, no gray screen. All that happens is the little white light on the lower right side flashes for a brief second. There is no screen activity, and as far as I can tell by holding my ear up to the hard drive it does not start to spin at all. I have attempted to reset the pram and smc, but I have no idea if it is resetting. It was not hot at all when it shut down, it had been sleeping and I had only just started using it. It was still cool to the touch on the case. Does anybody have any idea what could be causing this? I do not have the money to replace the logic board, so I am hoping it is something else.
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Jun 18, 2010
So everytime I try to turn my macbook pro off by clicking the shut down button it does the usual turning all software off and then going to the desktop with the dashbord going away and the little circle coming up but it just stays like that forever until I force it off by pressing down the power button. What should I do? I just got this laptop around 6 months ago
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Apr 4, 2012
My back light won't turn off when i shut the lid of my mac book pro is there a setting to change this?, My back light won't turn off when i shut the lid of my mac book pro is there a setting to change this?
Info:
MacBook Pro
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Dec 3, 2007
This morning the hard drive on my G5 sounded like it was at 8000 rpm's and there was a message on my screen to shut down the computer using the power button. I did this. Now anytime I try to power back up, I get the white screen with the apple and the "booting" icon, which then goes to a blue screen with the same icon, which then is just the blue screen with my mouse icon floating around. Also, on the random occasion, after booting to the blue screen it takes me to a DOS looking screen that asks for my login and password, of which I have neither.
Information:
Power Mac G5
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Jan 7, 2011
tonight I started having trouble with my intel iMac (running OSX 10.4.11). I'm having issues with two things (bolded for those skimming):
Out of seemingly nowhere, my iSight light turned on and now wont turn off. The only program I had open at the time was Firefox. When I try to open up PhotoBooth it says this:
There's nothing listed under USB High-Speed Bus in the system profiler either.
I've tried logging out of my user account, restarting, shutting down, unplugging and holding the back button for 5 seconds ...none of that worked. I tried resetting my Mac's PRAM and NVRAM. That didn't work either, and that's where a second problem appeared: when I try to shut my computer off, it freezes. I have to shut it off by holding the back button.
Is repairing the permissions and/or disk worth a shot? Or should I just take it straight into the Apple store? I hope it's not a hardware issue because I just recently had a new hard-drive installed after it broke down on December 15.
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Sep 12, 2014
My Mac book won't turn on. All I get is the apple logo and a loading icon and bar, then it just shuts down. What do I do?
Info:
MacBook Pro
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Jun 5, 2014
Recently I have a big problem with my macbook Pro, I don't know why but my device doesn't turn on when I shut it down. and I should wait for hours or sometimes for a whole day!!! what should I do?
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Jul 1, 2010
I tried the "search" box before making this thread. Would like to know if the power supply from a 2008 MacPro work on a 2006 MacPro. If anyone has tried this? My 2006 MacPro shut down suddenly and would not turn on. I use an APC UPS plugged on a power surge outlet. The Mac technician who examined the unit suspected it might be the power supply but Apple may not have in stock the power supply for the Ist Gen MacPro.
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Apr 17, 2012
I was using it like any other day and it just turned off. Now it wont turn back on even with switching outlets!
Info:
iMac, Mac OS X (10.5.8), iMac G5 w/iSight
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May 11, 2012
I get this error nearly enough every time i turn on my MacBook Pro (Early 2011 Model), i says it needs to shut down because an error occured and when it comes back on i get this error below, which i copied and pasted.... Please can anyone help, as i dont understand what this means.(By the way, just so you know, i dropped my Macbook Pro a month ago).
[code]...
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Jul 1, 2014
I was launching my sims game when I plugged in my portable charger in my MacBook Pro. As soon as I plugged it in, I heard a tiny poof and next thing I know the screen turned black. I held down the power button like I normally would and it wouldn't work. when I plug in the charger, there is a faint green light.
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Feb 21, 2012
... and once started I then have to do a restart as the screen misbehaves by erratically scrolling between the desktop and the Launchpad. A real time waster!
Info:
iMac, Mac OS X (10.7.2)
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Mar 13, 2010
Is there a way to turn off the little bluetooth message box that pops up for a second or two on the screen when a bluetooth device is connected or connection is lost?
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Jun 22, 2014
My imac boots up and then the screen goes black, i have made a short video to show the error...i have also run disk utility and it comes back with no errors. URL....
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Jul 18, 2009
On Tuesday I was using my computer for several hours when a "Panic" error message appeared. I could not move the mouse or get the computer to respond so I restarted. At this point my computer would not turn back on, so I removed the battery pack and replaced it, it still did not turn on. I hadn't been doing anything except sitting in my room talking on ichat and browsing on safari, so naturally I was really confused how such a cataclysmic event occur that would cause my computer to not even restart. At this point I got on my PC downstairs and made an appointment with my local Apple store.
When I got to the store they told me at the genius bar that it had been a kernel error, and asked me a few general questions about its typical performance and whether anything had been out of the ordinary recently, it had not. Next the "genius" I was working with asked if I had been having battery issues, and I did not think I had been until he asked if it was typical for my computer to be "calculating remaining battery". My computer had been giving me that message periodically since I bought it, but I thought that was typical. That is exactly what I told him and then he said he thought it could be my Logic Board, but as long as I had not spilled anything on it the AppleCare would cover any repairs...........................
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Feb 8, 2012
I restarted my mac this morning after the time was broken (as far as I know, I cannot manually change it). When it booted, it booted normally. It logged me in (I am automatically logged in) then it threw errors at me. The 2 errors were from Steam and Skype, but none from the mac itself. Steam error: " Steam failed to load: *SteamStartEngine(0xbfffdea4) failed with error 1: Failed create pipe: 28". I forgot to record the skype error, but it was something to do with it not being able to find a file. At this point, the background is blue, I can see the top bar but not the dock. I then close Steam and Skype windows and the bar disappears leaving me with nothing. A blank blue screen. The dock wont come up.
I would take this to support, but they want a serial code that i cannot access because its not on the hardware and I cant access 'About this Mac" because it disappears.
Info:
iMac
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Dec 2, 2014
When rebooting after a crash, computer boot cycle only makes it half-way across the screen. how do you recover from this?
Info:
iMac, OS X Yosemite (10.10.1)
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Jun 24, 2014
Suddenly yesterday when I powered mi iMac I had some horizontal green bars on the startup screen then it powered normally. But it happened two times, now every time I power on my iMac the screen stay black, and i can use my computer, everything else is working normally (i still can use Alfred to turn off my computer).
I already tried resetting the Command+Option+P+R, it didn't work. Also the Safe mode.
I have a mid-2011 27' iMac. EMC 2429.
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Sep 8, 2014
when i turn on my mac trash has recovered files in there, however trash was empty of last shut down.
Info:
MacBook Pro with Retina display
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Sep 12, 2014
I used to just closed my Mac instead of pressing the shutdown button; I tried this time but I cannot shut it down anymore, also my keyboard cannot control the volume or turn on the keyboard-light. Also I remember there is like a back-up shortcut (or something like that don't know what is it exactly named) consisting of three keyboard button.
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Apr 23, 2012
My mac does not shut down, the blue screen is there for ever. to shut it down I have to do that manually, but i am afraid to damage my mac by switching it always like that!
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