Hardware :: Unable To Use HP Photosmart C4480?

Aug 24, 2009

I haven't been able to get my Macbook to print to my HP Photosmart C4480. The printer is usually hooked up to another computer, although this hasn't been a problem in the past.

(I haven't had any problems with it in the past.)

I've tried to print from several different programs, including a test page, but I keep encountering basically the same problem.:

It slowly prints the first centimeter or so of the page, and then stops. Once, it printed the first two lines of text, but kept re-printing the second line (on the same page.)

The image and the test page I tried to print had the same problem, except they didn't repeat any lines.

Does anyone know what my problem might be?

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Hardware :: Unable To Use HP Photosmart C4480 Scanner?

Apr 28, 2010

I got this printer/scanner when I got the Macbook not too long ago and I am finally getting around to setting it up on the new iMac.
It worked perfectly fine on my old G5 iMac running Tiger but for some reason I can't get it to work right on the new Snow Leo. iMac.

I open the HP Device Manager and go to "scan picture". It opens up HP Scan Pro and the scanner starts going but then I get a message on the screen that says:

Quote:

Error

Sorry an unknown error has occured

I fiddled around with some of the preferences and it's saying that it can not communicate with the scanner (which is wrong because it tells it to start scanning and it prints fine).

All updates have been done to both the computer and the scanner software.

Has anyone else had this kind of problem with ANY of the HP peripherals? Need some help with this guys/gals.

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May 3, 2009

I have tried with a PhotoSmart C4480, and my dad's C4280. When I try to print something, a blank page comes out.

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Mar 30, 2010

I am a recently converted PC user to MAC. Now i'm trying to make my scanner to work with my new IMAC. I installed the HP software on my My mac.

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Jul 17, 2007

So I got this printer with the buy a mac deal, the only thing is I can't seem the find the model when I try to set up the printer.

There's no Photosmart C4280 under the list of printer models on the list. Can anyone help? Whenever I try to print something offline it'll just keep taking in loads of computer paper but nothing comes out.

When it does print it prints werid stuff like "dup 33 /R put dup 34 /a put dup 35/l put etc etc readonly def /fonttype 42 def /fontmatrix matrix def."

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Jun 27, 2009

I have an HP C4480 All-In-One printer. Scanning works, but when I try to print, it gives me a "Paper Size Mismatch" error.

I have chosen different paper sizes (A4, etc), tried different OSes, and
tried different sized paper. Sometimes the printer works, but rarely.

This was not always the case. The printer is only about 6 months old with my macbook, and began having this problem 2 months ago. The ink is brand new, and there's paper.

The problem might be that the paper size sensor is dirty or broken, and I read somewhere that I can physicall disable/remove
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Info:
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Oct 18, 2009

I have 13" MacBookPro running 10.6.1 with 4 G Ram. My HP Photosmart C4500 All-In-One will print but will not scan. I have unplugged the USB cable and uninstalled and reinstalled the driver to no avail. I have tried to scan from both the unit itself and the scan software on my laptop. I get messages like "an unknown error occurred, or "can't find scanner". When you look in the 4500s window it appears to be scanning but nothing happens. Any ideas? It seems to have stumped HP help so far!

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Feb 27, 2009

my White (early 2008) MacBook 4.1 is struggling to run HP Photosmart Studio, an app that was bundled with the HP C4280 which came with my MacBook. (spec = 2.4GHz Core 2 Duo, 4GB RAM, 17GB remaining on the hard disc). With the app open and not being used for anything I am getting the following temperature readings:

CPU Core A: 71 (degrees C)

CPU Core B: 71

Main Heatsink 1: 58

Main Heatsink 2: 58

Enclosure Bottomside: 26

The cooling fans are running noisy (5500 rpm).

My house temperature is cool (think winter in the UK).

When I try to edit a scanned image (even a credit card sized image scanned as a JPEG at 200 dpi) the software often freezes for at least half an hour before I have to Force Quit.

I haven't had the MacBook misbehave before when running iMovie, iDVD and other intensive apps. I have downloaded the latest version of Photosmart from HP's website and the problem remains.

Also, I have a 1.66 GHz Core Duo, 2GB RAM Mac Mini that doesn't seem to have the same problem, although I haven't pushed it as hard I have the MacBook.

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I am running 10.4.11 (Tiger) on a MacBook.  I started up my HP Photosmart all-in-one (printer/copier/scanner) c4780 today, and it does everything except the one thing I want it to do: SCAN.  The software had been installed previously using the provided installation CD when I used it several months ago (it's been turned off since), and each part (including the scanner) worked perfectly.  I am still using a USB cable, as I do not have access to the Wireless Network Key.  The System Profile recognizes the device through the USB port, and I am able to print from any program on my computer as well as use the copy function on the machine itself. 

So far, in no particular order (and likely multiple times), to troubleshoot, I've repaired disk permissions, uninstalled the software, reinstalled from the CD, reinstalled from the website, rebooted my computer, turned off/on the printer, disconnected/reconnected the USB cable, Googled about every combination of words I could think of for troubleshooting this issue, and tried every other program suggested by HP's website to access the scanner (Import on Preview and Image Capture, both of which tell me that there is no image capture device connected/found).  When I try to access the scanner function through the HP Photosmart Studio software, it searches for a scanner but never turns up any results (in that it never reaches a conclusion).  When I use the scan button on the physical printer, either nothing happens or I get an error message telling me there is a connection issue; regardless of the message, the lamp does not move (like it does when it copies). 

To my recollection, the only software updates I've installed in the interim have been pre-mandated ones from Apple: three Java Script updates I'd been putting off for installing for almost two years.  I recently downloaded and ran MacScan, purging my system of tracking applications in an attempt to coach another program that just started having problems to run.  On the touch screen printer menu itself, there do not appear to be any setup options, so I can't tweak anything on the printer's end.  At this point, I'm not sure if the fault lies with my computer or the printer.

Info:
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Oct 16, 2010

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It responds on the print command, and then sends out a blank sheet of paper.

That said, it prints everything else - gmail or web pages -- just fine.

My Mac OS is version 10.6.3. My guess is I need to update Office to be compatible with the latest Mac OS. Of course that doesn't explain why it was working before.

I'd rather hear from someone more knowledgeable than I am.

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I plan on getting it for my girlfriend for her birthday coming up because she is a heavy printer user due to school. She loved that it had a 7 inch detachable tablet. (I hate it because its android but hey its for the lady)

Any help is appreciated.

link to the printer:
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It will not respond to any of the buttons and you have to pull the plug and restart it. Is there a fix? Anybody else have this problem?

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My Mac won't recognize the printer and at the end of the installation wizard, I get a message saying "If your device is not listed, it is not supported by this installer." I've called Applecare. The rep was very helpful, but unable to resolve my issue. I've called HP Tech Support, which was a less than pleasing customer service experience. They're not open 24-7 as they advertise and when I finally did get a rep, he was troubleshooting for a PC when I specifically noted that I have a Mac. Naturally, I was told I needed to be transferred to a different department, where no one answered the phone (even during "normal business hours.")  

Info:
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Info:
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Info:
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