Hardware :: Unable To Use HP Photosmart C4480 Scanner?
Apr 28, 2010
I got this printer/scanner when I got the Macbook not too long ago and I am finally getting around to setting it up on the new iMac.
It worked perfectly fine on my old G5 iMac running Tiger but for some reason I can't get it to work right on the new Snow Leo. iMac.
I open the HP Device Manager and go to "scan picture". It opens up HP Scan Pro and the scanner starts going but then I get a message on the screen that says:
Quote:
Error
Sorry an unknown error has occured
I fiddled around with some of the preferences and it's saying that it can not communicate with the scanner (which is wrong because it tells it to start scanning and it prints fine).
All updates have been done to both the computer and the scanner software.
Has anyone else had this kind of problem with ANY of the HP peripherals? Need some help with this guys/gals.
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Aug 24, 2009
I haven't been able to get my Macbook to print to my HP Photosmart C4480. The printer is usually hooked up to another computer, although this hasn't been a problem in the past.
(I haven't had any problems with it in the past.)
I've tried to print from several different programs, including a test page, but I keep encountering basically the same problem.:
It slowly prints the first centimeter or so of the page, and then stops. Once, it printed the first two lines of text, but kept re-printing the second line (on the same page.)
The image and the test page I tried to print had the same problem, except they didn't repeat any lines.
Does anyone know what my problem might be?
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Feb 10, 2012
I have a HP Photosmart B110 printer/scanner and I'm running OSX 10.7 Lion, I have no dramas printing but the scanner is not recognised.If I go to System preferences> Print & Scan, it shows the printer but won't show the scanner!! I obviously want and need to use the scanner but am unable!
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 29, 2014
after updating to Maverick osx 10.9.3 my hp photosmart scanner is not recognized with IMAC image capture. I have done all software upgrades and deleted the printer and reinstalled the printer which is on my wireless network.
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Jun 12, 2012
Ever since I moved to Lion my Hp Photosmart All-In-One Printer Scanner Copier no longer scans or copies.
Info:
MacBook Pro, Mac OS X (10.7.4)
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May 3, 2009
I have tried with a PhotoSmart C4480, and my dad's C4280. When I try to print something, a blank page comes out.
I have installed the correct drivers from the HP website. I am using Mac OS X 10.5.5. and a white MacBook.
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Mar 30, 2010
I am a recently converted PC user to MAC. Now i'm trying to make my scanner to work with my new IMAC. I installed the HP software on my My mac.
I can print the test page. i can scan to copy. But i cannot scan to or from the computer, i get a message error. I need to scan documents to file in the computer.
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Jul 17, 2007
So I got this printer with the buy a mac deal, the only thing is I can't seem the find the model when I try to set up the printer.
There's no Photosmart C4280 under the list of printer models on the list. Can anyone help? Whenever I try to print something offline it'll just keep taking in loads of computer paper but nothing comes out.
When it does print it prints werid stuff like "dup 33 /R put dup 34 /a put dup 35/l put etc etc readonly def /fonttype 42 def /fontmatrix matrix def."
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Apr 13, 2010
Esteemed List: I have an Epson Stylus CX6000 copier-printer-scanner. I have a newish Intel 2.13 GHz MacBook, OS 10.6.2 (Snow Leopard) with 2 GBs SDRAM and PhotoShop Elements 8. I migrated all my compatible software from a G4 12" PowerBook running OS 10.3.9, including the Epson software package - printer drivers, scanner, etc. - and the printer/copier works fine but neither Elements nor the laptop recognize the scanner software. The Epson site has a "complete" driver update for Snow Leopard that supposedly covers these issues. There is a warning that some parts of the drivers require OS 10.5, which this laptop never had. My question: is it safe to download and install these updated drivers? Do you have any suggestions?I do a fair amount of scanning work and need to access the Epson.
White 2.13 GHz Macbook, OS 10.6.2, 2 GBs SDRAM; Epson Stylus CX6000, Epson Scan 2.90 software; Epson Printer Utility and Epson Printer Utility 2.
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Jun 24, 2014
Running Version 10.9.3 on a MacBook Pro 2.4Ghz Intel Core i5Â
Issue is Safari is allowing pop ups when searching in google and barnes and noble. I was able to manually delete any files affecting firefox, which appears to be no longer infected.
The items listed below is what a virus scan found and could not be removed or quarantined. Most items could not be found thru finder or the go to folder feature. one item i did find and could not delete manually (notated below). Â
Threat: Adware.MAC.OSX.VSearch.BÂ Â Â
Path:Â /Library/Application Support/VSearch/Agent/VSearchAgent.app/Contents/MacOS/VSearchAgent=>(Mach-O I386 ALL)Â
Threat: Adware.MAC.OSX.VSearch.B
/Library/Application Support/VSearch/Agent/VSearchAgent.app/Contents/MacOS/VSearchAgent=>(Mach-O x86-64 ALL)
[Code]....
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Jun 27, 2009
I have an HP C4480 All-In-One printer. Scanning works, but when I try to print, it gives me a "Paper Size Mismatch" error.
I have chosen different paper sizes (A4, etc), tried different OSes, and
tried different sized paper. Sometimes the printer works, but rarely.
This was not always the case. The printer is only about 6 months old with my macbook, and began having this problem 2 months ago. The ink is brand new, and there's paper.
The problem might be that the paper size sensor is dirty or broken, and I read somewhere that I can physicall disable/remove
this.. or maybe in the software.
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Feb 16, 2010
besides hp scan pro. it will not work on our imac running 10.5.5.we have an HP Photosmart C4480 printer.
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Jun 20, 2012
how to get the scanner on a Canon MP800 scanner/printer to scan with Lion software. I've installed the Canon Version 3.0.4 driver but it still doesn't work.
Info:
iMac (24-inch Early 2008), Mac OS X (10.7.4)
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Apr 26, 2009
First, the machine died - like I dont get a start up disk registering or hear the HD accessing. No apple logo or question mark... Sometimes I just get a black screen and a single tone. I think the hard drive was ok, since it wont even engage nor will a start-up disc - ie. there is something earlier in path thats not working. I dropped the machine a few days ago and I think I broke the fan as it gets really hot. A day or so later it died, making me thing that something in the hardware was fried. So - I am hoping that I can take the harddrive out and just import all of my email, etc. during installation on the new MBP. I haven't checked that the HD is functional, but the computer has been on its last leg for a while (I was actually holding out for the next generation of MBP in spet? or so, but no dice...) and I assume it's too expensive to fix. I assume I would just have to buy an external chassis. Any opnions on what I need to do for this?
Second, I have an old minolta film scanner that I want to be able to use. Supposedly, it only works on tiger (the prior operating system?). Thus I was told if I partition the harddrive of the new computer I can also install tiger and have some space to burning large size scans from 35mm and medium format. Anybody have an idea of how to do this and how much space is recommened? I would just use the scans in the Leopard part of the computer. And do I have any problems if I later upgrade to the next system (ie. can you just do this in the larger, current partitioned area, rather than the small partition establisehd for scanning?).
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Mar 30, 2008
I have a Canon MP600 scanner/copier/printer. It's connected to my MacBook which I purchased in Sept 2007. I have 10.5.2 on my computer. Computer's HD failed after 4 months, then flex cable (BUS cable?) had to be replaced about a week ago. Scanner worked fine before 10.5.2 and the hard driver failing.
Scanner scans the document, but a screen pops up on the computer that says "Unable to save file. The system cannot find the path specified."
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May 4, 2012
I am unable to install a software driver for a Canon film scanner FS4000US. I have downloaded it from Canon then open the package click the install and it asks for a location namely the Applications folder. Then it says it has been installed re -start etc, but still no driver.I am using Mac OS 10.6. Any suggestions greatly received. I have repaired/disk and permissions and it still does not work.
Info:
iMac, Mac OS X (10.6.7)
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Mar 6, 2012
I had not scanned with my HP Photosmart since I bought a new iMac. The printer prints just fine. HP is no help saying that a software update comes with Lion. Obviously it does not work since my HP utility just puts up a complex error message consisting of a lot of computer code.
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.3)
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Oct 18, 2009
I have 13" MacBookPro running 10.6.1 with 4 G Ram. My HP Photosmart C4500 All-In-One will print but will not scan. I have unplugged the USB cable and uninstalled and reinstalled the driver to no avail. I have tried to scan from both the unit itself and the scan software on my laptop. I get messages like "an unknown error occurred, or "can't find scanner". When you look in the 4500s window it appears to be scanning but nothing happens. Any ideas? It seems to have stumped HP help so far!
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Feb 27, 2009
my White (early 2008) MacBook 4.1 is struggling to run HP Photosmart Studio, an app that was bundled with the HP C4280 which came with my MacBook. (spec = 2.4GHz Core 2 Duo, 4GB RAM, 17GB remaining on the hard disc). With the app open and not being used for anything I am getting the following temperature readings:
CPU Core A: 71 (degrees C)
CPU Core B: 71
Main Heatsink 1: 58
Main Heatsink 2: 58
Enclosure Bottomside: 26
The cooling fans are running noisy (5500 rpm).
My house temperature is cool (think winter in the UK).
When I try to edit a scanned image (even a credit card sized image scanned as a JPEG at 200 dpi) the software often freezes for at least half an hour before I have to Force Quit.
I haven't had the MacBook misbehave before when running iMovie, iDVD and other intensive apps. I have downloaded the latest version of Photosmart from HP's website and the problem remains.
Also, I have a 1.66 GHz Core Duo, 2GB RAM Mac Mini that doesn't seem to have the same problem, although I haven't pushed it as hard I have the MacBook.
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Apr 13, 2012
My HP Photosmart c309a will not work.I just had a new hard drive installed on my computer
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Apr 30, 2012
I can't scan to my computer with my HP Photosmart Plus B2010a, I get a "Failed to open a session on the device" message everytime. I'm using the most current driver for OS X Lion 10.7 off the HP website.
Info:iMac, Mac OS X (10.7.3), HP Photosmart Plus scan fail
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Jun 6, 2012
I am running 10.4.11 (Tiger) on a MacBook. I started up my HP Photosmart all-in-one (printer/copier/scanner) c4780 today, and it does everything except the one thing I want it to do: SCAN. The software had been installed previously using the provided installation CD when I used it several months ago (it's been turned off since), and each part (including the scanner) worked perfectly. I am still using a USB cable, as I do not have access to the Wireless Network Key. The System Profile recognizes the device through the USB port, and I am able to print from any program on my computer as well as use the copy function on the machine itself.Â
So far, in no particular order (and likely multiple times), to troubleshoot, I've repaired disk permissions, uninstalled the software, reinstalled from the CD, reinstalled from the website, rebooted my computer, turned off/on the printer, disconnected/reconnected the USB cable, Googled about every combination of words I could think of for troubleshooting this issue, and tried every other program suggested by HP's website to access the scanner (Import on Preview and Image Capture, both of which tell me that there is no image capture device connected/found). When I try to access the scanner function through the HP Photosmart Studio software, it searches for a scanner but never turns up any results (in that it never reaches a conclusion). When I use the scan button on the physical printer, either nothing happens or I get an error message telling me there is a connection issue; regardless of the message, the lamp does not move (like it does when it copies).Â
To my recollection, the only software updates I've installed in the interim have been pre-mandated ones from Apple: three Java Script updates I'd been putting off for installing for almost two years. I recently downloaded and ran MacScan, purging my system of tracking applications in an attempt to coach another program that just started having problems to run. On the touch screen printer menu itself, there do not appear to be any setup options, so I can't tweak anything on the printer's end. At this point, I'm not sure if the fault lies with my computer or the printer.
Info:
MacBook, Mac OS X (10.4.11), HP Photosmart c4700 series
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Oct 16, 2010
I just bought an HP Photosmart 4700 series. For a while it was printing fine, then after shutting down the computer, it suddenly stopped printing from anything Office X software.
It responds on the print command, and then sends out a blank sheet of paper.
That said, it prints everything else - gmail or web pages -- just fine.
My Mac OS is version 10.6.3. My guess is I need to update Office to be compatible with the latest Mac OS. Of course that doesn't explain why it was working before.
I'd rather hear from someone more knowledgeable than I am.
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Oct 29, 2010
1.) Does anyone have this printer and if so what do you think of it?
2.) It does say it is compatible with mac osx 10.6 so that is good. But also it says it requires internet explorer, which I want no part of haha.
I plan on getting it for my girlfriend for her birthday coming up because she is a heavy printer user due to school. She loved that it had a 7 inch detachable tablet. (I hate it because its android but hey its for the lady)
Any help is appreciated.
link to the printer:
http://www.shopping.hp.com/webapp/sh...tpg_int_buynow
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Sep 27, 2008
I have a iMac AL just got it and it came with the HP Photosmart C4580 Wifi Printer. It works great on the wifi, but After a few hours after printing something, the screen goes blank and you cannot print to it.
It will not respond to any of the buttons and you have to pull the plug and restart it. Is there a fix? Anybody else have this problem?
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Jan 7, 2010
It goes through the whole install then no printer. If i install it with the downloaded drivers from hp, from the prompt from apple when the printer is plugged in, or from the cd that came with the printer (which only list v10.5 anyways) I spent two hours on the phone with hp and they said I need to clean up my computer, what? Not the problem. if I go to system pref and then print and fax, it says no printer selected, if I push add, it shows the printer connected to the usb and I add it, it goes through finding software, locates it and downloads it and says "successful", I click ok and then once again no printers are selected. If I go through the hp setup everything is fine till I get to the wireless part. It shows my network (with full signal strength) and then it says the network is not in range "retry" If I try to skip the wireless part it says it installs fine and I'm ready to go but once again no printers are listed. I google searched and read on a hp forum other people have had this same problem when using snow leopard and an airport extreme with this printer and they said to go to airport utility and under base station select "add wireless client". I do not have or can not find that option. Help?
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Feb 19, 2012
I'm trying to reinstall my HP Photosmart D110 printer for like the 11th time this week. I bought the printer about 1.5 years ago, with my Macbook Pro. Everything worked fine at first -- through my last year of college, several moves, etc. Now, when I try to use my printer (wirelessly or hard-wired) it simply won't work. I've gone through uninstalling and reinstalling the HP software, with the installation CD and the downloaded installation software from hp.com/support --they're one in the same. Â
My Mac won't recognize the printer and at the end of the installation wizard, I get a message saying "If your device is not listed, it is not supported by this installer." I've called Applecare. The rep was very helpful, but unable to resolve my issue. I've called HP Tech Support, which was a less than pleasing customer service experience. They're not open 24-7 as they advertise and when I finally did get a rep, he was troubleshooting for a PC when I specifically noted that I have a Mac. Naturally, I was told I needed to be transferred to a different department, where no one answered the phone (even during "normal business hours.") Â
Info:
hp photosmart d110 , Mac OS X (10.6.8)
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Feb 28, 2012
I recently updated my operating system to Mac OS X snow leopard 10.6.8. And now my HP photosmart C5000 series printer will not scan. What can I do?
Info:
Mac OS X (10.6.8)
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Jun 16, 2012
How do I continue to use my HP Photosmart C3100 series All-in-One for scanning with the loss of Power PC support? The scanner interface has been deactivated. I do not want to add a perfectly good printer to the landfill because of Apple's short sited approach.
Info:
Mac Pro, Mac OS X (10.7.4), Converted to Lion for use of Cloud.
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Jun 18, 2012
my current HW configuration is the following:iMac Intel 21" Lion (latest update)modem router Asus DSL-N10HP Photosmart 5510 all-in-one..My problem is that my Mac can not 'see' the Photosmart in wifi mode and hence can not configure it as default printing and scanning device.The iMac can 'see' the router and so does the printer.What's more, I can open the HP configuration panel by typing its IP address in Safari (and this in wifi mode).Needless to say, both OSX and the HP drivers are at thier latest update.
Info:
iMac, Mac OS X (10.7.4)
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