My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one.
View 1 RepliesI bought a app thinking it was photoshop the for my Macbook Pro, but turns out it was a app that teaches you how to use Photoshop. I have no use for the app and wondering if i could get a refund for this app?
Info:
MacBook
Pro, Mac OS X (10.7.3)
Since 10.7.4 has knocked out the loop and loop back and forth function, I want to apply for a refund.I paid $30 for a fully functional software product, and now it has become disabled without warning from Apple if one updated to 10.4.7....if I call the 800 number what department should my call be directed to.
View 6 Replies View RelatedI also experienced the issue of updating the software slowing the laptop down.Updating is supposed to make it work better, that is why I have paid.
Info:MacBook, Mac OS X (10.7.4)
I Bought mac os lion ages ago and had forgoten to download it
my macbook asks me for my password when i download a software and i dont remembe rmy password for a year so i could not downlaod this.
Info:mac os x, Mac OS X (10.7.3)
Took my dead MacBook Pro (purchased April 29, 2008) to the Genius Bar because it would not start-up. They sent it out for repairs and ended up replacing the Logic Board stating the symptom was "NVIDIA Video Issue (multiple issues)". They charged me $310 plus tax. Would this fall under the "MacBook Pro: Distorted video or no video issues" from url...I tried calling Apple Corporate and they said the logic board had a loose wire. Hmmm seems weird to me since the graphic chip is soldered on to the logic board. The invoice said the reapir was covered and showed the amount owed to me was $0. When I went to pick up the fixed laptop the associate helping me had to speak to her manager and there was some back and forth as to whether I owed anything.
Info:
MacBook Pro (15-inch Early 2008)
I want to buy a ipad on Apple Store online.How to apply for tax refund?
Info:
iPad, iOS 5.1
I am writing to you in regard to a download my 6 year old son had done with out me being aware to the fact he knows the password.I have recieved the bill from apps store and suddenly found out that both on the 10th of April and on the 11th of May my son had downloaded some itemes for his Ice Age Village. I was shocked when I saw it and more shocked to see the total amount that came out.I had no idea that my son knows the password.I am asking you please to refund me on these items. you can subtract this game of my i pad and take everything he bought back.
Info:
iPad 2, iOS 5.1.1
How to refund the fee for the application from APPLE?
I am writing this letter to ask refund that I have paid for the Webster's New Dictionary and Thesaurus. Basically, when I have decided to buy this application, I expect a sound function whenever I have clicked the words, however it did not work. I mean it did not function as I expected! Totally, nonsense, please let me know how to refund it as soon as possible from APPLE.
i want to return it for a full refund. wha is the policy?
Info:
MacBook Pro, Mac OS X (10.7.3)
My app doesn't work. How do I get a refund?
View 1 Replies View RelatedMy six-year-old nephew bought $150.00 worth of smurfberries using in-app purchase!
Info:
iPad
I wanted to purchase iDVD but instead purchased an instructional video.
Info:
iOS 5.1.1
how do I get a refund for movies I just purchased?
Info:MacBookPro, iOS 5.1.1
Download a wrong game (with paid).Is there a possible to refund after remove the game?
View 1 Replies View RelatedI have just paid for extra subscription ($50) which I don't need. How do I get a refund? Have tried express lanes for both Icloud and Mobile Me and they are getting me nowhere!Â
Info:
iMac
The guy I called from apple today was clueless and told me he didn't know how to do it, and then told me the wrong thing!I bought the storage under the impression that it was a useful product, but it wasn't doing what I thought it was supposed to do! I just want to get rid of this extra storage!! I mean, this is ridiculous if the apple employees aren't trained in this!
Info:
iPhone 4S, iOS 5.1, iCloud Storage
I bought a mid 2010 imac 27 inches beginning of 2011 and the screen already have some greyish color,it takes 300yrs to boot.Apple won't take some of the responsibilities n give a new imac or repair my imac,THEY SAY IS TOO EXPENSIVE TO REPAIR...
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iMac, Mac OS X (10.7.3), 27 inches
I did a search home design software to get some ideas and ended p paint for game and would like a refund or a credit?
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iPad, iOS 5, Simply want a refund or a credit
I erroneously purchased the same 3 songs by the same band from 2 different albums twice.Is there any way to reverse the charges or get a refund on the double purchase? iTunes didn't ask for verification on purchase after the 1st song.. So I wasn't sure I purchased the songs.
Info:
iPad 2
how long will it take to refund a purchase back to account
Info:
iPad, iOS 5.1.1
ok, so stupid me tried to create a linux partition and install the new version f ubuntu just to test it, for some reason it didnt install right. after the failed installation i couldnt boot osx, but then after running "startup disk" from the mac installation disk i was able to start os x and was thankful my stuff wasnt deleted. anyway, now i have these 3 extra partitions, 1 of them i made and the other 2 the linux installation made. i cant get rid of those partitions! when i boot disk utility it says removing volume but it just doesnt do it and stays at that message. what can i possible do to get rid of these unwanted partition that are taking up 15GB?
View 6 Replies View Relatedi got my mac yesterday and installed office and i already read thru some threads and i guess there is no way to really delete it from your doc. folder huh? also, do we need ichat icons (its stored in my pics) can i delete it or do i need it for some reason and for the ichat logs. how do i get rid of that?
View 5 Replies View RelatedMy Macbook 6,1 (late 2009 model) has OS 10.10.1 with Safari 8. My husband downloaded Shockwave to try and watch football on the laptop! After that he started getting unwanted pop up ads. Now we also get re-directed to pages that we can't get off of and have to force quit. I understand there is no way to reset Safari 8 - and I cannot find it a way to empty cache? Unfortunately we have not backed since upgrading to Yosemite OS.
View 2 Replies View RelatedHow can I get rid of this unwanted addition - it began about a month ago, quite some time after I upted to Tiger 10.4.11
The black frames show up small, large, etc., Right now, it encompasses this window.
When we download new pictures in Windows and saved in a folder, we simply view it using Window Picture Viewer, scroll along and delete pictures we don't want. Easy and straight forward.
I did the same saving all new pictures in a folder. Then problem arrises:
1) When click the 1st picture to commence viewing, its not able to scroll to the next one. unlike Picture Viewer. So does it mean I have to open up individual pic, close, move cursor to next pic, open, delete unwanted pic, close, move cursor to next ....repeat....repeat.....one by one at a time. That is mind bogging absurd.
2) Then I use space bar and able to scroll forward. When reach the last pic of the row. it stop, Then I have to move cursor down and now scroll backwards. Seems very strange. Its kind of zig-zag manner. And after deleting pic, I have to start all over again instead of continuing from last pic. Again this is crazy.
I haven't really explore iphoto yet but don't tell me to use iphoto to do the job. That means I have to import photos from folder to iphoto and that is double job. Not forgetting there is no "cut and paste" function at right click mouse and that also means duplication.
Surely Mac is meant for graphics and there must be a much easier way than Window Picture Viewer, right?
Last week I have discovered two volumes (net and home) on my iMac. I have no idea when and how they were created, but they are empty. I would like to remove them, but cannot find how to do this.
View 1 Replies View RelatedIt used to be that when I selected a message in my IN box and pressed "delete," the message would end up in TRASH. Now when I press "delete," nothing happens. The message stares back at me without blinking.
Should I choose an alternate route: Mail > Message > Move To > Trash, again nothing happens.
How can I force my machine to delete unwanted email messages? I'm running Mail.app 1.3.11 on OSX 10.3.9.
We send to our clients four pdfs attached to one mail when they purchase our services - they and our colleagues in accounts receive 8 attachments - copies of the pdf as .png or .bin or attachment (internet explorer 4.5 document) which is either a copy of the email text or blank. Cannot find anything in the settings, tried to change encoding, badgered our entourage and our isp.
View 2 Replies View RelatedI have recently re-installed my printer driver and would like to delete the old one.
Info:
MacBook Pro, Mac OS X (10.7)
