OS X :: Additional Software Is Required For Quicktime In Stuck Window?
Jun 4, 2010
I have imac 24. There is a small window that popped up and says,"Additional software is required for quicktime to playback this media. It may be available from the quicktime components page. Make sure your internet connection is active, then click the continue button to check for the software."The problem is is that I am not trying to use quicktime and nor is it running currently AND when the cursor is over the window it just spins the color pin wheel. This window will not go away. I cannot drag it, close it or press continue on it. I have cleared all cookies, cache and reset safari and nothing works. I restart my computer and it is gone for maybe a few minutes and then it reappears .
i'm having trouble with some QT that I try to open. When I open the file, I get this message saying:
"Additional software is required for QuickTime to playback this media. It may be available from QuickTime Components page. "
I click [Continue] and it takes me to this page, which is a bunch of downloadable QuickTime Components. I don't know which component to download to fix my problem!
I guess there's one more thing that will probably help resolve this problem... I don't see any video just heard audio
Also, I am currently running: QuickTime Pro Version 7.5.5 (249.13)
I selected the Movie Inspector? at "format" the info says: Uncompressed 10-bit 4:2:2, 720 x 486, Millions IMA 4:1, Stereo (L R), 48.000 kHz
I have the Windows XP SP1 disk that came with my old computer. I know that OEM disks don't work, but i successfully install Windows onto bootcamp every time i try, and it works perfectly. The only thing is, I can't install the bootcamp drivers which let me access wifi because i don't have sp2. I can't slipstream, because the disk has updates integrated inside of it, and whenever I try to install SP2 from the sp2 install file i dl'd from the microsoft site, it always gives me a "4 additional megabytes required" error. I added 5 gigabytes. and it still has this error.
I'm trying to work on compiling a "family video" with clips from my siblings. They all use PCs and I'm the only Mac, but they're sending me Mpeg files that I can't open. I get a notification that I need "additional software" in order to open those files and get them working in iMovie.
Info: iMac 2.66/2/500 and MacBook 2.4/2/250 and iPhone 3GS, Mac OS X (10.5.8)
Since I updated my Mac Air software, I keep getting a message about "additional plug required." Then when I click on download, I get the message that no plug found.
I cant stream quicktime videos in safari. Every time I go to a video for example on apple.com and try to watch an iPod or Mac advert it will just tells me quicktime is required, free download. I've tried downloading quicktime 7 again but then it says that it cannot be installed because quicktime X is already installed, go to software update to install older version. Software update has no updates for me. I'm stuck, has anyone else had this problem?
I do have Quicktime X installed but it still wont let me view the videos.
I did a quick search but couldn't find any info on this.
Since updating to Lion, and subsequently to QuickTime 10.1, many movies that worked fine before won't open now. I get an error that says, "A required codec is not available." Two things make this even more frustrating:
1. Some movies of the same type still open just fine. I can't seem to find a pattern that links the ones that won't open. 2. The movies that won't open are still available to preview in Finder. If they will play in Finder, why not in QuickTime? Isn't it just a QickTime "plug-in" that plays them in the Finder?
Info: MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3), 2.66 GHz Intel Core 2 Duo ; 4GB RAM
I am unable to watch a downloaded show because the required codec isn't available - "QuickTime Player can't open "Shameless.US.S02E01.HDTV.XviD-ASAP.[VTV].avi" because a required codec isn't available."
i had firefox open and i was typing on another site. i opened the special characters window because i needed a unique symbol. when i tried closing that window, it froze. i proceeded to quit firefox so it would go away. it stayed on my screen though, even with firefox closed. next i thought my computer was just being buggy. so, i completely shut it down for a while and logged back on. the window is still there and won't go away.
here's a screenshot i took so you can visually see what's going on here: [URL}
after the previous attempts didn't work i've tried completely removing firefox from my computer and redownloading it, which didn't work, and restoring my system, which also didn't work.
extremely annoying every time i close quicktime and reopen a new movie it keeps opening up top left hand corner of the screen, anyone know of a terminal command or some hack to have it remember the position i last left it in?>?
SO I tried to partition the disk - 50% for Windows & 50% for Mac Use. On trying to install the Windows 7 Premuim DVD software, it comes up with a message that the correct drivers cannot be found. My main issue is that it wont release/eject the DVD anymore. I inserted but it wont eject at all.
When I shut down or cancel the installation then it does shut down but when startup reoccurs I am unable to eject & it then goes straight into the windows 7 software trying to install it again - only for it to repeat the same cycle where it cant find the drivers & if I cancel installation it just shuts off without releasing the disc. Its my 1st mac so I am a novice except for all the other gear like the ipad, ipod etc
When I open iTunes (11.2.2 running on 10.9.3) - the top bar is extended above the top of my screen - so I can't resize it - the red, yellow and green buttons are all out of sight - above - and I've tried everything to get them back - everything is cut off at the top.
I was making a screen recording for a video tutorial and when I finished, it stuck itself on "finishing." I haven't been able to force quit it in the dock or in Activity Monitor. I cannot shut my computer off or restart it. I have a 21.5' iMac running Mac OS X Lion version 10.7.3. My processor is 2.5 GHz Intel Core i5. I have 4GB 1333 MHz DDR3 memory. Here is a screenshot.
Info: iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)
I'm running leopard, and have found it increasingly annoying that there is now no scrub bar at the bottom of the quicktime preview in finder. Does anybody know how i could revert back to this setting rather than using the new 'play button in the middle of the screen' way?
this is how it looks like I can only see the System Preference window when i hit the Spaces icon in the DockI basically had 6 spaces & had System Preference window stetted to open in the 6th Space, but after installing a programcalled 'DockSpaces' i was down to 4 spaces i uninstalled it but still...so now i cannot access System Preference in anyway, it's just stuck in Spaces
My system preferences window is stuck on the left side of my screen. I can only view half of it and can't move it. I also can't select anything on the sys pref window. Please check out the image.
Somehow I opened up Mobile Me and got a separate pop up and I am unable to close or move that as well.
I have OS 10.5.8 and using a Microsoft Natural wireless 6000 mouse.
The solution was to delete the com.apple.dock.plist. I tried that and restarted, but nothing changed.
In case it will be helpful, I have included the chain of events that led to this problem:
- First, my mouse stopped letting me double-click to select a word or any text. I altered the settings and things just got worse.
-I reset it to default set up and restarted. That didn't change anything.
-I opened the system preferences window again and it was unresponsive. I cannot click on anything. When I click on my mouse icon, a menu appears with a "Remove" option.
-I repaired my disk permissions and restarted. No change.
-I opened the sys pref window and moved it. Then the cursor was stuck to it and as I moved the cursor around, the sys pref window moved with it. I couldn't click on anything anymore and had to do a hard restart. When it came back up, I clicked on restart and waited.
-When I opened the sys pref window again it was stuck on the left side of my screen and only half visible. Since then, I haven't been able to click on it to move it or select anything. I have no idea how I was able to open Mobile Me.
-My computer is pretty much unusable until I can solve this. My mouse is so messed up that I can barely use it.
I have an old G4, think its a powerMac, not sure. It was given to me. When i try to boot up, its loading up, but its stuck at "login window starting" screen.
I installed all the Software Updates available, including the iSight and Airport updates (mainly to get rid of them, and I may add these later to my G5 iMac), and now when I reboot, I get no further than the "Starting Windows Login" part...
I have to assume its something to do with adding the updates as it was all working fine before then...
I can start in Safe Mode fine, and I get in OK, but normal boot halts (no errors, mouse works, just goes not go any further) at the "Starting Login Window"
Any thoughts on how to either A) Reverse the Updates B) Get around this?
recently a friend of mine offered to update my 2009 MacBook to Mac osx Lion. when I received the computer back from him, it required a rather large update that has put my MacBook in a terrible state.
upon rebooting from the update, it froze at the grey Apple loading screen, and of course I thought nothing of it and gave it a little restart. Since then I cannot get it past the grey screen or the login window. it seems as though I cannot type in my password or click 'sleep' or any option the window gives me. I've been working on this issue all day, and I've tried countless things from the apple support community, with no avail.
I've tried clearing the cache, I've tried safe mode, I've tried the command+option+control+enter trick on the login page, I'm even trying to boot from the install disc my friend gave me...and it's just refusing to move past the grey screen.
