Software :: Additional Software Is Required For QuickTime To Playback / Trouble With QT?
Nov 16, 2008
i'm having trouble with some QT that I try to open. When I open the file, I get this message saying:
"Additional software is required for QuickTime to playback this media. It may be available from QuickTime Components page. "
I click [Continue] and it takes me to this page, which is a bunch of downloadable QuickTime Components. I don't know which component to download to fix my problem!
I guess there's one more thing that will probably help resolve this problem... I don't see any video just heard audio
Also, I am currently running:
QuickTime Pro Version 7.5.5 (249.13)
I selected the Movie Inspector? at "format" the info says:
Uncompressed 10-bit 4:2:2, 720 x 486, Millions
IMA 4:1, Stereo (L R), 48.000 kHz
I have imac 24. There is a small window that popped up and says,"Additional software is required for quicktime to playback this media. It may be available from the quicktime components page. Make sure your internet connection is active, then click the continue button to check for the software."The problem is is that I am not trying to use quicktime and nor is it running currently AND when the cursor is over the window it just spins the color pin wheel. This window will not go away. I cannot drag it, close it or press continue on it. I have cleared all cookies, cache and reset safari and nothing works. I restart my computer and it is gone for maybe a few minutes and then it reappears .
I have the Windows XP SP1 disk that came with my old computer. I know that OEM disks don't work, but i successfully install Windows onto bootcamp every time i try, and it works perfectly. The only thing is, I can't install the bootcamp drivers which let me access wifi because i don't have sp2. I can't slipstream, because the disk has updates integrated inside of it, and whenever I try to install SP2 from the sp2 install file i dl'd from the microsoft site, it always gives me a "4 additional megabytes required" error. I added 5 gigabytes. and it still has this error.
I'm trying to work on compiling a "family video" with clips from my siblings. They all use PCs and I'm the only Mac, but they're sending me Mpeg files that I can't open. I get a notification that I need "additional software" in order to open those files and get them working in iMovie.
Info: iMac 2.66/2/500 and MacBook 2.4/2/250 and iPhone 3GS, Mac OS X (10.5.8)
Since I updated my Mac Air software, I keep getting a message about "additional plug required." Then when I click on download, I get the message that no plug found.
I cant stream quicktime videos in safari. Every time I go to a video for example on apple.com and try to watch an iPod or Mac advert it will just tells me quicktime is required, free download. I've tried downloading quicktime 7 again but then it says that it cannot be installed because quicktime X is already installed, go to software update to install older version. Software update has no updates for me. I'm stuck, has anyone else had this problem?
I do have Quicktime X installed but it still wont let me view the videos.
I did a quick search but couldn't find any info on this.
Since updating to Lion, and subsequently to QuickTime 10.1, many movies that worked fine before won't open now. I get an error that says, "A required codec is not available." Two things make this even more frustrating:
1. Some movies of the same type still open just fine. I can't seem to find a pattern that links the ones that won't open. 2. The movies that won't open are still available to preview in Finder. If they will play in Finder, why not in QuickTime? Isn't it just a QickTime "plug-in" that plays them in the Finder?
Info: MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3), 2.66 GHz Intel Core 2 Duo ; 4GB RAM
I am unable to watch a downloaded show because the required codec isn't available - "QuickTime Player can't open "Shameless.US.S02E01.HDTV.XviD-ASAP.[VTV].avi" because a required codec isn't available."
I have a bunch of mp4 files on my mbp and i want to play them back in quicktime and frontrow but for some reason i can't. when i open the video i can listen to the sound but there is no picture
I generated a full HD 1920x1080 mp4 video file and tried.playing it back using Quicktime. The playback was very jerky.The same file played beautifully using VLC. So I don't think.it is cpu horsepower issue. playing back mp4 HD materials using Quicktime? Any ideas?
Mac Pro 3.2 Octo with 10 GB Mem and 4.5TB diskspace.
i have been making backup QT movies of a whole bunch of Beta SP tapes using an AJA Ki Pro to record ProRes 422 files. I have used QT7pro to trim these movies and add metadata. Played back on QT7 (7.6.6) they sound find but playing the same movie on QT player 10.1 there is an echo on the audio as if one track has been knocked back about 6 or 7 frames. Using QT7 to set Ch1 and 2 to mono or stereo makes no difference, just spaces the echo out.Â
This is question is being posted in the Mac OS & System Software because I couldn't find Quicktime under Windows software. Quicktime Player works fine under XP Pro on one PC and my other XP Pro computer has Quicktime Pro. MOV video is washed out running with Quicktime Pro but also Realplayer's playback is washed out. All other image files display fine.
I'm trying to play movies that I've downloaded from Frostwire and every time they open up in Quick Time it says is update is needed and a blank safari page opens. Probably should mention this is my first Mac and I've had it for a total of 6 hours.
I'm trying to figure this out and I've gone through 'Energy Saver' settings and turned off 'Put the hard disk(s) to sleep when possible' but sometimes - not reliably, playback of a video file just pauses and then resumes as normal after about 10 seconds. It happened just the same with QT and Perian under Leopard and now happens in Snow Leopard too. Similarly, this sort of oddness happens with playback on VLC too.
I am having a problem playing some mp4 files through Quicktime. When the video is played in Quicktime (or Pro Presenter 4), portions of the video turn into distorted white blocks that move with the video. It doesn't continue throughout the whole video, but I can't discern when or why it only affects certain portions. It does it every time at those places in the video. I downloaded VLC, and the same exact file plays perfectly fine in VLC and on other computers through various programs. I have only seen this problem on this computer.Â
Is this a codec issue? How do I fix it? The files in question are mp4 files using h.264 video and AAC audio at 1920x1080 resolution. I can play other mp4s using h.264 and AAC without any problems.Â
I have only had this problem with one of the companies that we periodically hire to produce videos for us. I'm guessing that it has something to do with the way he encoded the video, but I have no idea what the problem is. It's probably not his fault if it only distorts on this one computer.Â
Here is what the white block distortion looks like:Â
Info: iMac, Mac OS X (10.6.8), 3.2 GHz Intel Core i3, 4 GB RAM
I purchased a new MacBook Pro. Reinstalled all my applications from my MacBook. But for MPEG Streamclip, it is asking for The Apple QuickTime MPEG-2 Playback Component, which I bought back in 2009. The Apple Store isn't letting me download it again so I need to find the .dmg on my old MacBook. What is the filename?Â
I noticed that after upgrading to Lion quicktime player won't play movies full screen on my second display. Under Snow Leopard if the quicktime window was on the second display and you hit full screen it would fill the display is was on. Now the video slides to the main display and then goes full screen. There doesn't seem to be any way to change that behavior. There are no preferences. Â
The only work around is to move the menu bar in the display preferences to the second menu, so that the second monitor becomes the main one.Â
Info: MacBook Pro 17in 2.16, Mac OS X (10.4.7), 2gb ram 10.4.8
