OS X :: System Preferences Window Is Stuck And Unresponsive?
May 5, 2010
My system preferences window is stuck on the left side of my screen. I can only view half of it and can't move it. I also can't select anything on the sys pref window. Please check out the image.
Somehow I opened up Mobile Me and got a separate pop up and I am unable to close or move that as well.
I have OS 10.5.8 and using a Microsoft Natural wireless 6000 mouse.
The solution was to delete the com.apple.dock.plist. I tried that and restarted, but nothing changed.
In case it will be helpful, I have included the chain of events that led to this problem:
- First, my mouse stopped letting me double-click to select a word or any text. I altered the settings and things just got worse.
-I reset it to default set up and restarted. That didn't change anything.
-I opened the system preferences window again and it was unresponsive. I cannot click on anything. When I click on my mouse icon, a menu appears with a "Remove" option.
-I repaired my disk permissions and restarted. No change.
-I opened the sys pref window and moved it. Then the cursor was stuck to it and as I moved the cursor around, the sys pref window moved with it. I couldn't click on anything anymore and had to do a hard restart. When it came back up, I clicked on restart and waited.
-When I opened the sys pref window again it was stuck on the left side of my screen and only half visible. Since then, I haven't been able to click on it to move it or select anything. I have no idea how I was able to open Mobile Me.
-My computer is pretty much unusable until I can solve this. My mouse is so messed up that I can barely use it.
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Jun 18, 2012
When I click on system preferences then screen saver the timer starts and I can never do anything. The timer goes and goes and never stops. Have to shut the system down and re-boot. No desktop photo. How to fix.
Info:
iMac, Mac OS X (10.6.7)
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Aug 24, 2010
I'm not sure what happened, but I'm getting debug options in System Preferences..
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May 24, 2012
Why is the systems preference window blank - as well as all the pull downs?
Info:
PowerMac, Mac OS X (10.5.8)
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Nov 16, 2008
Something has happened in my Network preferences and I believe it happened while doing a Spotlight search. When I open the Network preference window, I get an almost instant error dialogue stating "Your Network settings have been changed by another application". As soon as I hit "OK" to dismiss the dialogue box, it comes right back. If I'm really quick, I can get back to the main preferences screen before the warning reappears. I've tried logging out, rebooting, trashing the Library --> Preferences --> apple.networkConfig.plist file (followed by a log-out) and nothing has made a difference.
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May 12, 2009
this is how it looks like I can only see the System Preference window when i hit the Spaces icon in the DockI basically had 6 spaces & had System Preference window stetted to open in the 6th Space, but after installing a programcalled 'DockSpaces' i was down to 4 spaces i uninstalled it but still...so now i cannot access System Preference in anyway, it's just stuck in Spaces
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Apr 27, 2012
My system preferences is not responding, I have tried to restart the computer and even shut down. When I access system preferences it still stuck in the place where it originally froze. What to do?
Info:
iMac
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Apr 27, 2012
When I click on the iCloud icon in System Preferences window, "Loading iCloud..." is displayed at the top of the window, and the system basically locks up. The color disc is spinning, and I cannot open other applications, force quit anything, or shutdown the system from the menu. I have to physically punch the button, and then restart the system. Â I'm also having a problem with Aperture in which it locks up shortly after it opens, and it is showing "Updating Mobile." I cannot gracefully quit Aperture; I have to Force Quit it from within the Activity Monitor.
Info:
iMac, Mac OS X (10.7.3), External Hard Drives
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Jun 17, 2014
After downloading the latest Mavericks software on my MacBook Air, the process asked my to open my account. I could not remember my password and as instructed, requested to change it. Off it went, with the little wheel turning madly and 5 days later it continues to do so, with me unable to turn the computer off or in any way restart it. It's stuck in the on position, with the wheel madly turning around and around.Â
It says to exit windows but I can't get at it because the screen is unresponsive.Â
Info:
OS X Mavericks (10.9.3)
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Jun 5, 2014
I have an external HD full of music and whenever I want to play one, I just search for it in finder and drag&drop it to iTunes. However, I'm having issues with it on my new MacBook Air. Whenever I search the drive for files, they appear normally, but I can't drag them! Highlighing works OK, so does double-clicking or cmd+O, but I can't move them to a playlist. It's the same with any files, not just .mp3s - they cannot be dragged out of the finder window. Scrolling is also wonky, but moving between files using arrows works fine.Â
note that this works perfectly fine when searching the computer's HD. Â
Is this a glitch of some sort, or is the computer preventing me from doing it for some reason? I'm running 10.9.3 with all the updates; the HD is a 1TB Transcend, ExFAT formatted.Â
Info:
MacBook Air, OS X Mavericks (10.9.3)
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Apr 21, 2012
I've a MBP running 10.6.8. When I open the Accounts preferences, System preferences quits unexpectedly.
Info:
MacBook Pro, Mac OS X (10.6.8)
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May 12, 2010
I'm not talking about the System Preferences app itself, I'm talking about the settings within the app. So for instance, the security settings, and the mouse settings, energy saver, etc.
Where can I find the settings files on my Mac so I can back them up?
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Sep 8, 2009
Background info:
A few weeks ago I upgraded from a regular macbook to a brand new macbook pro 2.66 ghz. I replaced the hard drive right away with a 500gb one (had it done by apple). So my machine runs snow leopard now, I used the data transfer mode to basicly copy the data and apps from my old macbook to the new MBP.
The "problem"
It all worked fine and smooth until a week ago ...For a week now I have a problem that really concerns me. Whenever I open my laptop from a sleep mode he gets really slow and unresponsive to my commands. Its like its crashing, all I can do to get out of this is a hard reboot.
However .. during a reboot OR a cold bootup the MBP gets stuck in the grey screen with only the apple logo .. after a minute or 3 it will start loading but it will never reach the login screen... The strange thing is that when I do reboot it over and over again .. it eventually will boot normally and when it does the MBP runs fine .. until I turn it off or put it in sleep mode .. then the nightmare will start again.
What I have done
I personally suspects the Hard Drive to be the culprit, I get the feeling that the Hard Drive is having trouble starting up or getting out of sleep mode. I am not sure tough.
I have done the following:
- Disc Utility (gives no errors)
- Booting up in terminal and run Disc Utility there (repaired a volume issue)
Could this be a leopard issue? I actually can't remember if this issue happened after the last macOS update or not ..I never had a problem with my iBook and Macbook so I have little experience on troubleshooting. So I hope you more technical experienced users can give me some tips on what to do here.
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Mar 29, 2012
I leave my imac on at night, from screensaver it goes to a black screen but I have selected that the hard drive never goes to sleep. In the morning when I click the mouse or a button on the keyboard it shows me a frozen screensaver screen and the imac is totally unresponsive. Have run disk utility and everything seems totally fine there. It is impossible to use the force quit option so have to resort to switching the whole thing off from the power button.
The software is all up to date and since disk utility shows everything in perfect working order I am puzzled what this is. A corrupt file or app? I am not a heavy user so no games installed - only software installed is the caffeine app, microsoft office for mac which is compatible with my imac, skype and that's all. Lots of free space on the hard drive too. I am not an expert on macs so I don't know how to look in case something in specific causes this that I can uninstall.
Info:
iMac, Mac OS X (10.7)
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Apr 22, 2010
If I go to network preferences, I keep getting the below window (in attachment), it keeps popping up. I don't know which application causes this, is there anyway of finding out?
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Mar 29, 2010
could not be sure whether the Admin user - password reset with the CD would be the solution to my question as suggested in previous threads I searched - and have no idea where my start up install CD is
So my question-
I was trying to put parental control to ask for password when my computer starts up. I did something I guess and messed up the info.
I can log in with my own account when I restart my apple - which says now it is a standard account (must have messed that up)- but can not make any changes on system preferences or anything else that requires login and password. It requires Admin info. My own login that I use now used to be my admin so do not have any other info set.
now on system pref - accounts - an account titled "test" seems to be admin but can not even access that and reverse myself to be the admin since I can not unlock system pref. Or cant click on "Login Options" for the same reason.
There are no other users on this computer than me.
What do I need to do to make myself admin again?
Hope this was somewhat a clear question
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Jul 3, 2012
I recently took the plunge and installed Lion after being content with Snow Leopard....well now I have quite a few issues. When I open system preferences for some reason it automatically opens to Network...why I'm not sure. When I click show all, then click sharing, I can't make any changes in the Sharing preferences without my entire system locking up. I can't force quit or anything. I can still use the mouse but all I have is the rainbow wheel!
I have searched and searched and haven't been able to fix it. I have tried booting into the Guest account and the same problem happens there. I have trashed all the plist files everyone says to try. I have tried repairing permissions etc. I feel like I have tried everything. Is there anything else that I can do without have to do a clean re-install. I'm hearing if I do this that I won't be able to migrate my files from by backups due to permission problems?
I also took a look at my system log and it is full of this!
Jul 3 22:24:26 jessica-imac com.apple.launchd[1] (com.apple.Kerberos.digest-service[1307]): Exited with code: 1
Jul 3 22:24:26 jessica-imac com.apple.launchd[1] (com.apple.Kerberos.digest-service): Throttling respawn: Will start in 10 seconds .....
Info:
Mac OS X (10.7.4)
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Aug 22, 2009
i had firefox open and i was typing on another site. i opened the special characters window because i needed a unique symbol. when i tried closing that window, it froze. i proceeded to quit firefox so it would go away. it stayed on my screen though, even with firefox closed. next i thought my computer was just being buggy. so, i completely shut it down for a while and logged back on. the window is still there and won't go away.
here's a screenshot i took so you can visually see what's going on here: [URL}
after the previous attempts didn't work i've tried completely removing firefox from my computer and redownloading it, which didn't work, and restoring my system, which also didn't work.
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Nov 21, 2009
Why does my systems preferences now pop up with a locking window that says another application has set my settings?
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Jun 23, 2012
SO I tried to partition the disk - 50% for Windows & 50% for Mac Use. On trying to install the Windows 7 Premuim DVD software, it comes up with a message that the correct drivers cannot be found. My main issue is that it wont release/eject the DVD anymore. I inserted but it wont eject at all.Â
When I shut down or cancel the installation then it does shut down but when startup reoccurs I am unable to eject & it then goes straight into the windows 7 software trying to install it again - only for it to repeat the same cycle where it cant find the drivers & if I cancel installation it just shuts off without releasing the disc. Its my 1st mac so I am a novice except for all the other gear like the ipad, ipod etc Â
Info:
MacBook Pro, 13.3 MacBook Pro
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Jun 27, 2014
When I open iTunes (11.2.2 running on 10.9.3) - the top bar is extended above the top of my screen - so I can't resize it - the red, yellow and green buttons are all out of sight - above - and I've tried everything to get them back - everything is cut off at the top.Â
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Oct 29, 2010
When I am in Google Chrome and I go Chrome -> Preferences all I see is an empty window that's called 'Under the Hood' WTF?! That's all I get. I cant do anything with it, I have left it open for ages. I just decided to switch from Safari because this is quicker and YouTube was making my Safari just freeze up.
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Sep 23, 2010
I have an old G4, think its a powerMac, not sure. It was given to me. When i try to boot up, its loading up, but its stuck at "login window starting" screen.
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Jun 4, 2010
I have imac 24. There is a small window that popped up and says,"Additional software is required for quicktime to playback this media. It may be available from the quicktime components page. Make sure your internet connection is active, then click the continue button to check for the software."The problem is is that I am not trying to use quicktime and nor is it running currently AND when the cursor is over the window it just spins the color pin wheel. This window will not go away. I cannot drag it, close it or press continue on it. I have cleared all cookies, cache and reset safari and nothing works. I restart my computer and it is gone for maybe a few minutes and then it reappears .
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Jun 2, 2014
The software crashed and after I started it again there was a mess of files which are not found although I downlaoded them from the camera.Â
Now the software doesn't show anything. Only gray screen and it is stuck on "restoring window layout"
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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May 10, 2009
I have a macbook a little over a year old. It's my first mac and I love it. Yesterday though it started acting really weird. I first noticed that it was really, really hot and the fan was running. I turned it off and back on and here's what I found out:
Applications are being deleted from macbook. ITunes, IPhoto, iChat have clear question marks over icon. There are 8-10 blank spaces in the Applications folder where applications have been deleted. However, data is still there (ex. pictures still there, but no iPhoto).
Internet= Says I have internet but wont connect.
Cannot open " System Preferences" or "Internet Preferences".
If connected to home computer will connect to internet and allowed to open internet preferences but still no system preferences.
If shut down....takes a while to come back on and starts up 2-3 times.
Also "Preview" is gone. Now " ColorSync Utility" opens.
Is this my hard drive dying? I'm tech challenged, so any help would be greatly appreciated.
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Apr 15, 2005
I installed all the Software Updates available, including the iSight and Airport updates (mainly to get rid of them, and I may add these later to my G5 iMac), and now when I reboot, I get no further than the "Starting Windows Login" part...
I have to assume its something to do with adding the updates as it was all working fine before then...
I can start in Safe Mode fine, and I get in OK, but normal boot halts (no errors, mouse works, just goes not go any further) at the "Starting Login Window"
Any thoughts on how to either A) Reverse the Updates B) Get around this?
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May 7, 2012
I was dragging a photo out of a window when it got stuck in the toolbar. How do I get it out?Â
Info:
Mac Pro, Mac OS X (10.6.8)
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May 9, 2012
recently a friend of mine offered to update my 2009 MacBook to Mac osx Lion. when I received the computer back from him, it required a rather large update that has put my MacBook in a terrible state. Â
upon rebooting from the update, it froze at the grey Apple loading screen, and of course I thought nothing of it and gave it a little restart. Since then I cannot get it past the grey screen or the login window. it seems as though I cannot type in my password or click 'sleep' or any option the window gives me. I've been working on this issue all day, and I've tried countless things from the apple support community, with no avail. Â
I've tried clearing the cache, I've tried safe mode, I've tried the command+option+control+enter trick on the login page, I'm even trying to boot from the install disc my friend gave me...and it's just refusing to move past the grey screen. Â
Info:
MacBook, Mac OS X (10.7.3)
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Jun 6, 2009
When I go into system preferences a screen comes up saying my network settings have been changed by another application. I can't delete this or get into system preferences.
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