OS X Mountain Lion :: Restore - Saying Wasn't Downloaded Using Apple ID
Jun 26, 2014
my MacBook Pro was stolen last year and retrieved recently. I erased all the data via disk utilities as I couldn't access the laptop - it was asking me for a username and password made during the period it was stolen. So the next step was to reinstall OS. But when I try reinstall it, it asks me for my Apple ID - which I give - and then tells me this ID wasn't used to purchase Mountain Lion previously, which I'm well aware of- it was installed on the laptop when I bought it in 2011! My Apple support has expired so I can't ask them either!
ps I have a disk with the software on it but can't get out of Restore mode on the laptop, even when I restart it. So I can't do it that way either it seems
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Aug 20, 2014
I need to restore the original software on an imac and macbook but it wont let me do this without entering my apple id (app store log in) anyway around this? as I want the macs to appear new to the next user and without any of my info left on them .
Info:
iMac, OS X Mountain Lion (10.8.2)
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May 11, 2012
Can I restore a document that wasn't saved, however was backed up by time machine whilst being edited.
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iMac, Mac OS X (10.6.8)
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Jun 26, 2014
I tried to update the overdrive media app from my library. it downloaded a dmg file into my download folder. I could not open this file. I tried changing gatekeeper preferences, rightclicking the file and and opening it from that dialogue box, but all that happens is it starts to open and then nothing. No dialogue box, or message of any kind. this has happened with other app updates downloaded from outside the app store.
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Jun 17, 2014
How can I restore contact On My Mac? The account is listed under accounts but it seems there is nothing is in it. My Contacts window only shows iCloud and Smart Groups.
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Dec 1, 2014
8 nights ago my drive failed. Tech replaced it & restored data from Time Machine. He said TM gave him no options (time/date of backup to restore). I noticed immediately that several files were missing off my desktop, no idea if other files have gone missing, too. Suspect the final backup was after the drive began to fail, therefore data was corrupted.
I don't know how to locate & replace the missing files, nor how to do a restore.
Info:
iMac, OS X Mountain Lion (10.8.5), 2.8Ghz i7, 21.5", 8GB, HP P2015dn
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Jun 29, 2014
Recently 3 year conversations - about 15-20K gf messages was disappeared from my Mail/ When i'm looking account properties it show 21000 of messages in Recycle Bin, but if i physically go in this folder - there is only 100 of messages. How can i restore all those messages?
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Sep 2, 2014
To cure some problems I reinstalled the iMac install DVD, erasing the hard drive, then installed 10.8.5 and it's working. I then entered to the time machine to the date when I still was using 10.8.5 not the dreaded 10.9.4. But the restore button won't come on and respond. I did all this to get out of 10.9.4. Why won't the time machine restore?
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Sep 10, 2014
how to restore my computer to an earlier date?
Info:
MacBook Air
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Jun 25, 2014
My iMac (2010) has been having tons of issues lately. More specifically, when I attempted to upgrade to Mavericks last week, it came back with S.M.A.R.T. errors after a scan, so it wouldn't allow me to update. So, in preparation for the HDD to crap out on me, I did frequent back-ups using Time Machine. Well, the day finally came and my iMac won't "turn on" anymore. When I turn it on, it sits at the Mac loading screen for several minutes and then just goes to a blank white screen.
If I buy a new iMac or a new macbook or whatever, will it be possible to use my Time Machine back-ups to restore everything on it or will it not allow me to because the operating systems are different? As mentioned, I attempted to make a restore on my friend's macbook that I purchased as a spare but when I tried, it came back saying "Different operating systems, cannot restore" or something to that degree. Is there a way around this? Do I have to somehow downgrade the OS on my new machine? I use iTunes for all my movies/music & Adobe Creative cloud so I can easily restore those on any machine but my desktop personal data, photos, etc are on the Time Machine restore.
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Jun 5, 2014
When I use Time Machine to restore my old mails, it doesn't works, shows the backups on the right but I can't click. The Backup was made on Mountain Lion and I installed a clean Maverick.
Info:
MacBook Pro, OS X Mavericks (10.9.3), backup doesn't works
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Aug 27, 2014
How to restore a file from the Time Share volume of one mac to a different mac.
I have 2 machines: macbook pro & mac air both both running latest mountian lion. Each keeps its own time share volume on a network server. The two have some sync'd shares, but in general, they are not fully sync'd.
the macbook pro is in the shop for repair for a few days and I'd like to fetch some of it's files from its time machine backup onto the macair. I'm a little reluctant to simply fire up Time Machine on the mac air and respecify it's storage volume to be the macbook pro's volume. I'm concerned about internal configuration changes Time Machine might make to the mac air, including making changes that might cause it to have to do a full (not differential) back up when I reconfigure the mac air's Time Machine to use it's own backup volume after I'm done getting files from the macbook pro backup volume.
In addition to simply getting access to some of the files of the mac in the shop, I want to get the mac calendar from that machine and use it on the mac air. I understand that this may be somewhat trickier.
Info:
MacBook Air, OS X Mountain Lion (10.8.5)
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Sep 11, 2014
Since the harddrive of my IMac was full, I added an external harddrive to the system for my photos. I use another external harddrive for time machine back-ups (backing up both the IMac and external harddrive with my iPhoto libraries). Recently the EHD with my photo libraries crashed. I now want to restore it from time machine onto a new external harddrive, but am not quite sure how to do this.
Info:
iMac (21.5-inch Late 2009), OS X Mountain Lion (10.8.2)
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Aug 20, 2014
I just had to install a new hard drive to my mid 2010 imac. I restored with time machine. I cannot find the original OS disc. Upon restoring it appears there is a problem with the webkit framework as Safari, App store, and Skype all freeze upon clicking on them and after bouncing, they never open. Chrome is working. What do I do?
Info:
iMac (27-inch Mid 2010), OS X Mountain Lion (10.8.3)
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Mar 4, 2012
currently i have MA OSX..i have just read some of feature of this new OS.
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Jun 3, 2012
In grad school renting a furnished apt for the summer, and trying to hook up HP printer (4215) to my Macbook that runs Lion. I've noticed on the discussions there are weird things that go on with HP and Lion, so I followed the advice of another discussion and downloaded the software/drivers noted for HP from the Apple website (software update did not detect).
Now, when I go into system preferences to add the printer, the printer shows up to be added, but forces me to click "add" to add and download the software - which I don't need, having already downloaded it. As other people have mentioned, this results in an error "this software is not currently available?
Is there something stupid I'm missing? It's a USB connection, printer is recognized by the computer, but the automatic software won't download and I'm not sure what to do with the software I DID download to get it to be recognized.
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Sep 5, 2014
I am trying to change the font size in Apple mail but it won't change from 12 to 13....?
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MacBook Pro
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Dec 3, 2014
How do I change my email address in Apple support?
I have gone to:
Edit profile
But am unable to change the email address there?
I guess I have to create a new profile?
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Mac Pro, OS X Mountain Lion (10.8.5)
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Aug 21, 2014
I'm trying to copy all my Apple Mail signatures to another Mac. Both are running Mountain Lion.
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iMac i7 27 inch, Mac OS X (10.6.6)
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May 14, 2012
Cosidering purchase of a new17.3" Macbook Pro Laptop in early June 2012, will Apple provide a free or discounted version of OS X Mountain Lion?
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MacBook
Pro, Mac OS X (10.7.4), Cosidering purchase of a new17.3" M
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Jul 6, 2012
Will the ability to unify an Apple ID and a phone number be released with Mountain Lion or iOS6? I am wondering when I can take advantage of this feature.
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MacBook Pro (Retina, Mid 2012)
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Aug 24, 2014
I have purchased a Bose Wave SoundTouch music system and am having major problems connecting to my Apple Time Machine WiFi facility. This WIFi works with various other domestic items. The problem appears to be associated with the Apple WiFi password. I have been using this password for several years before buying my Apple iMac without any problem. procedure for changing the WiFi password.
Info:
iMac, OS X Mountain Lion (10.8.2)
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Jun 21, 2014
I operate a small business, and need to keep an archive of all email on my computer for at least one year (not on the cloud, as I live on a small island and our internet service is sporadic). I prefer to manually delete all email after 12 or 13 months. It seems like Apple Mail no longer allows this?
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Dec 6, 2014
IT does this every time, but when I do command and r or other such keyboard commands, it goes I the recovery pahe with no problem. Whenever I tried erasing the iMac to reset it, it said the disk was locked.
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iMac, OS X Mountain Lion (10.8.5), April 2008 model
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Aug 25, 2014
A few days ago my keyboard wasn't responding so i went on line and restarted my computer. However, today my keyboard is malfunctioning again and now the Caps Lock key and the Backspace key aren´t working . What can I do to get my keyborad functioning properly again?
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MacBook Pro, iOS 7.0.6, keyboard
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Mar 25, 2012
Do I need to start over with a new download of Iphoto 11 if it wasn't purchased from the apps store. Do I save any money from an upgrade as opposed to buying a new license from the app store
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MacBook, Mac OS X (10.7.3)
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Dec 27, 2009
I just started learning how to use my new iMac. I have a question on the address book Apple downloaded my info from the old PC. When I go to gmail they are all there but if I go to apple mail on the dock, they are not all there. Is there I way I can merge them?
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Apr 11, 2012
I was trying to watch a show on Slice.ca and it kept telling me that my JavaScript wasn't enabled and I was unable to watch the video. a few days before I was able to use the site perfectly, but after downloading the new Java update it wont work. When I go into my preferences on safari, it says that java-scrip is in fact enabled, so I'm not sure why the website isn't recognizing that it is enabled.
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MacBook Pro, Mac OS X (10.6.8)
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Jun 22, 2014
My bluetooth used to work perfectly fine. Then one day my keyboard wasn't connected. I changed the batteries. But the Bluetooth icon kept saying that it was not available. I went into my settings and it all looks chinese to me. My keyboard isn't connecting at all.
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Mar 19, 2010
K...So I downloaded XLD to convert my FLAC files to Apple Lossless...But for some reason it is not transferring the whole album. Does anyone have any ideas on why this would be happening?
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