OS X :: Microsoft Entourage Database Utility Not Working
Apr 28, 2010
I am running Microsoft Office 2004 for Mac on a MacBook running OS 10.6.2. I am having a problem with my Entourage database. For a while Entourage would freeze while opening, but then eventually open after a restart. Now it won't open at all, it comes up with a message that say "Entourage cannot access your data. To attempt to fix the problem, rebuild your database." So I click ok and it opens the Database Utility.
But here's the weird part: After a few seconds the Database Utility opens and comes up with a message saying I need to quit all Microsoft programs before it can run. So I do that. I even quit ALL programs except the utility. But it still comes up with another message telling me to quit all Microsoft programs. So in other words, the database utility won't run. What do I do now?
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Apr 20, 2009
I have just configured Entourage and when I went to check mail, it gave any error and suggested that I fix the database. The MS site says you click the Entourage Icon while holding down the option key and it should give you the option to fix the database. When I do so it comes up and asks for a "Fix Clock Key". I'm using the new version of Office for Mac 2008 Home/Student edition.
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Sep 7, 2009
I installed Microsoft Office for Mac 2008, but I really do not want or need Microsoft Entourage or Messenger. I have read that if you only uninstall part of Microsoft Office, it'll create problems with the other programs in the suite. How can I go about safely uninstalling these programs? Do I need to fully uninstall and then re-install? I made sure while installing Office to opt for a custom installation so I could un-check Entourage and Messenger. However, I didn't see those specific programs on the custom installation list. Are they maybe under a different name (like, for example, "Microsoft Essentials")? I don't know what to do. Help is much appreciated!
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Aug 11, 2009
iMAC G5 System 10.5.8
"The Identity cannot be opened with this version of Entourage"
Removed and reinstalled MS Office 2008 and I still get the error and cannot open Entourage and it is affecting Word, Excel and PowerPoint
I have rebuilt the database but still get errors:
ERROR: Failed to open database [Head]
ERROR: Corruption opening database [16003:""]
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Sep 16, 2010
I work for IT Support in a company and i've been handed a Mac that gives 9 beeps (3 short, 3 long, 3 short) which signals a system board problem. I am trying to get the user set up on a Windows laptop as we have no spare Macs for him and i am transferring the data from the Mac HDD to my laptop. The problem is, the emails on the HDD are in the database format and not the .mbox format. How do i convert it to a useable PST?
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Dec 24, 2009
I am trying to rebuild my Entourage database (Entourage 2008 12.2.3 under Mac OS X 10.6.2). It seems to work ok (through the 5 steps) but when I open Entourage after that it tells me that the database is not working well and that I need to rebuild it... which I just did. How can I have it rebuilt properly?
FYI, the "Main identity" folder (in "Office 2008 Identities") is already 15.74GB. If this is what can cause the problem, how can I reduce the size? (split my email messages in different files?
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Jan 13, 2010
I am using Entourage 2008 on Snow Leopard. I deleted folders in Entourage and when I tried to delete them from the "deleted items" folder, Entourage crashed. I force quit and then tried to rebuild the database, but that also froze. Restarted the computer and was able to open the "rebuild database" window but it keeps freezing at step 5 when I try to rebuild database.
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Sep 13, 2009
Entourage has been playing up recently and on a restart today it said the database needed rebuilding and not being very technical I just did it without reading up first.
I had antivirus running at the time and I think this may have caused problems.
I reopened entourage and have lost all data between April and today which is a major issue for me.
Can anyone help me recover the old data and get it back into entourage? I'm not very technical so step by step would be great.
I was about to do a clean up because my mac is running very slow and I presume it's because I'm running out of space.
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Oct 6, 2010
MAC OS X 10.4.11; Entourage 2004 11.4.0
Two days ago, all my saved and sent emails (except for the last 2 or 3 days) disappeared. I believe I had a corrupted database. I imported a rge backup file from a week ago and got all my emails in the "Saved" folder (whew), but that backup did not have the "Sent" folder, so I still do not have all my sent emails.
How to I recover my sent emails either from the rge backup file or some other way [VERY IMPORTANT]?
Is there anyway to recover the week's worth of emails I lost, saved and sent, from the backup to the crash [not as important]?
I'll no longer be using Entourage, so I'm just looking to recover these emails, and possibly import them into Thurderbird.
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Jan 31, 2009
I keep getting an error message "Database Daemon Fatal Error" when trying to open Entourage 2008. I tried removing and re-installing Office, but each time I open Entourage I keep getting the same message: the Database Daemon has encountered an unknown error. The daemon will need to quit, and Entourage may need to be force quit.
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Apr 17, 2012
How do I delete Microsoft Database Daemon from the Start up Items?
Info:MacBookPro, Mac OS X (10.7.3)
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Apr 17, 2012
I ahve a critical update to install for Microsoft Office. Unfortuantely SyncServices Agent and Microsoft Database Daemon will NOT shut down.
Info:
MacBook Pro (15-inch Late 2011), iOS 5.1
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Apr 23, 2012
I just made an upgrade forr my MS Office 2011 for Mac; everything went well until I started The Outlook part. I got a message that read something like: there's an old version of Microsoft Database Daemon running; delete the daemon from the start elements and restart the computer. Now my question: how do I delete this daemon?
Info:
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.3)
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Apr 28, 2009
I have a Macbook Pro and have been using Microsoft Entourage to automatically connect to and download my e-mail from my college's mail server. All of a sudden my internet got really slow. I began looking around and found that it was probably a DNS issue so I added 4.2.2.1 and 4.2.2.2 to my DNS server list and my internet began to work nice and speedy like it use to. The only problem is that whenever I added these I can no longer access my school's mail server. At this point I am completely clueless and really don't want to have to pick between e-mail access and fast internet.
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May 24, 2008
Microsoft Entourage, The rules file appears corrupt.Rules cannot be used.
I have tried removing the whole program , reinstalling and still to no avail
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Mar 7, 2010
So my sister got a new macbook pro upgrading from a white macbook. She uses microsoft entourage (its terrible) for work, 2004 edition. Anyways she wants to keep her emails- I exported everything alright, then imported on the new mac but the dates are screwed up. Even had an email from 1969. wow im confused, anybody got a fix or any ideas?
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Jan 19, 2009
After following the tutorial instructions to sync iCal/iPod and Entourage i discovered that contacts synced but the calendar did not. I went over the instructions and cant figure
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Sep 17, 2007
My Entourage 2004 DB is corrupted. The database utility tool is unable to repair it. It gives me an error "an I/O error has occurred". I tried EntourAid and that doesn't work either. When the repair starts, it soon crashes the app with an error -36.
Microsoft Word gives me an error "unable to load Microsoft Framework Library". Not sure if this is related.
Have already repaired permissions, run Onyx, EntourAid, etc.
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Jan 17, 2009
I am trying to change back to the Apple Mail.app 3.5 from Microsoft Entourage and I can't seem to achieve this. I am afraid my Entourage will crash soon because my Database is currently 10.2 GB large. I had to switch 2 years ago from Mail to Entourage, after I lost all my mails because the Mail.app was corrupted. I have had a change of computer although I did migrate my data and was hoping that the mail.app was working better but it is doing strange things like importing folders with no content - although it marks them with the amount of mails located within. It also refuses to import (admittedly) large amounts of mails from Entourage, it doesn't matter if it is just a single folder or several folders. It hoards some old mails in its INBOX which remain there even after I have erased them numerous times. They just keep coming back.
When I use the import option of the mail.app it will not take over all my mails but will save parts of the database or crash when I try to feed it mBox files. I realise my databases are very large but there must be some way to import data from one programme to another. I think somehow my mail.app is broken or it can't handle the huge Entourage database, is there some way I can discover whether this might be the case? I am starting to think I should stick to Entourage because it has been performing faithfully for the past years and I like the appearance more, but because I had database issues under Entourage 2004, I'm afraid my huge database will someday become irreparable. I have a 2.4 Ghz Macbook Pro, 2GB Dram, System 10.5.6, Entourage 2008 and of course the mail.app which I've had to reinstall (with Pacifist) and fix with the new Apple Mail Update that was issued on DEC 23, 2008 (which is supposed to solve stability issues).
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Jan 25, 2010
i was saving some files to disk yesterday to free space on my hard drive and today my laptop has a different interface for microsoft entourage and everything from my entourage calendar has been deleted. i did not download a new version of entourage. i have not lost any data from any other programs.
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Dec 14, 2005
I'm using Office 2004: Microsoft Entourage. When I try to send mail, I get an error message that reads: Relaying to <the email address> prohibited by administrator Explanation Email could not be sent
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Sep 5, 2009
Did a regular upgrade of Leopard to Snow. Ran Entourage data base utility. Nothing happened. Waited 5 minutes figured that was long enough. If I can't fix a damaged data base, it may not be worth the upgrade. Can't get Office 2008 until late December. Suggestions? Reinstall Office?
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Sep 8, 2010
I can no longer search emails in Entourage (using the search bar - top right), doesn't display any results
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Sep 3, 2009
After installing Snow Leopard my email messages from Entourage are not showing up in spotlight searched.
I have tried going to Preferences-> Spotlight in entourage and pressing 'rebuild' but that doesn't seem to do the trick.
Any suggestions would be appreciated, as I heavily rely on this feature.
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Mar 31, 2010
My copy of Office for Mac 2004 Entourage 11.4.0 was corrupted today when downloading mail. Accessing mail via Blackberry 8330 showed that physical gaps were email messages that weren't in Entourage Inbox.
When I attempted to do anything--click in gaps to get missing messages, delete messages, etc., I got a screen saying Unknown Error (4362).
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Jan 24, 2010
I'm using a microsoft intellimouse (USB to keyboard) on an iMac (late 2006), OSX 10.5.8
I recently connected my mighty mouse to the keyboard and changed some settings on the middle mouse button. Later I reconnected my microsoft mouse, and tried to change the settings back. Now, everything works as per usual, but my middle mouse click-drag scroll doesn't work
I can scroll by using the wheel up and down just fine, but if I try to click-drag, nothing happens. Is there any way I can fix this?
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Apr 8, 2009
the other day i downloaded the new msn (7.02) along with the new safary (4 beta), installed them and opened them.
msn didn't seem to be working (i couldnt open a chat window) so i quit. i then got one of those 'an error has occurred - report.. etc' messages. i clicked don't report and gave it another try. this time it opened properly and seemed to be working fine, except that every time i write to someone and clicked enter i have to re-click on the window to be able to continue writing, otherwise it just gives me error sounds. this is extremely annoying, especially since i'm practically anal retentive about my computer.
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Apr 26, 2012
I just recently downloaded OS Lion 10.7.3 and now I can't use my Microsoft Office suite. I get a error message "You can't open the application Microsoft Word because PowerPC applications are no longer supported."
Info:
Microsoft Office, Mac OS X (10.7.3)
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Jun 22, 2010
It was working perfect, battery is up, re-connected batteries, etc... is there a hidden option . that screw my mouse ? I really need it back for continuing working on .psd
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Apr 1, 2012
I'm on a MacBok Pro running OS X 10.6.8 and have Microsoft Office 2004. Suddenly ALL of the Office applications are giving me the error message that the applications have "quit unexpectedly." I get the message literally DOZENS of times, can't reopen the applications, and can't open any of my documents.
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