Software :: Entourage Database Error After Rebuild?
Dec 24, 2009
I am trying to rebuild my Entourage database (Entourage 2008 12.2.3 under Mac OS X 10.6.2). It seems to work ok (through the 5 steps) but when I open Entourage after that it tells me that the database is not working well and that I need to rebuild it... which I just did. How can I have it rebuilt properly?
FYI, the "Main identity" folder (in "Office 2008 Identities") is already 15.74GB. If this is what can cause the problem, how can I reduce the size? (split my email messages in different files?
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Sep 13, 2009
Entourage has been playing up recently and on a restart today it said the database needed rebuilding and not being very technical I just did it without reading up first.
I had antivirus running at the time and I think this may have caused problems.
I reopened entourage and have lost all data between April and today which is a major issue for me.
Can anyone help me recover the old data and get it back into entourage? I'm not very technical so step by step would be great.
I was about to do a clean up because my mac is running very slow and I presume it's because I'm running out of space.
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Oct 11, 2005
I'm running Entourage 2004 on OS X 10.3.9 (iMac G3, for at least a few more weeks). I've never had problems with Entourage until we had a brief power-out the other day. Since I restarted, Entourage won't open. It says the database is corrupted, and I need to rebuild it. But I can't rebuild it -- the Entourage Database runs into an error almost as soon as it starts, and says it has an I/O error with a bad block. However, Apple's Disk Utility and Hardware Test both say everything's fine.
Anyone have any clues what to do next? Is it believable that Microsoft would find a bad block that Apple can't?
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Jan 31, 2009
I keep getting an error message "Database Daemon Fatal Error" when trying to open Entourage 2008. I tried removing and re-installing Office, but each time I open Entourage I keep getting the same message: the Database Daemon has encountered an unknown error. The daemon will need to quit, and Entourage may need to be force quit.
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Aug 24, 2009
Some document (jpgs, pdfs, pngs, docs, gifs) icons in finder do not have previews, regardless of whether or not "display icon preview" is on, and regardless of the state of similar, or even copied versions of the file. Some folders are better/worse than others, and some have complained about problems involving externals, and perhaps permissions?
Additionally, I've had instances when previously previewable files have, over time, lost their previews, sometimes while they've been in a folder I was poking around in. These previews can even go missing in the Cover Flow view and QuickLook, and just show the generic icon picture.
I really don't think this is due to processing power, or taking time/RAM to compile the previews, and I haven't noticed the correlation some have between PC origins and lack of preview.Is there some way to force finder to rebuild it's preview database? Does anyone know what the deal is, or indeed, if there is one?
(I had a look around, and there were a couple o' threads, in this site and others, and an archived support article which didn't really answer it, despite the "answered" tag.)Basically: some docs don't generate previews, or lose the ones that they get, does anyone know why?
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Aug 11, 2009
iMAC G5 System 10.5.8
"The Identity cannot be opened with this version of Entourage"
Removed and reinstalled MS Office 2008 and I still get the error and cannot open Entourage and it is affecting Word, Excel and PowerPoint
I have rebuilt the database but still get errors:
ERROR: Failed to open database [Head]
ERROR: Corruption opening database [16003:""]
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Sep 16, 2010
I work for IT Support in a company and i've been handed a Mac that gives 9 beeps (3 short, 3 long, 3 short) which signals a system board problem. I am trying to get the user set up on a Windows laptop as we have no spare Macs for him and i am transferring the data from the Mac HDD to my laptop. The problem is, the emails on the HDD are in the database format and not the .mbox format. How do i convert it to a useable PST?
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Apr 20, 2009
I have just configured Entourage and when I went to check mail, it gave any error and suggested that I fix the database. The MS site says you click the Entourage Icon while holding down the option key and it should give you the option to fix the database. When I do so it comes up and asks for a "Fix Clock Key". I'm using the new version of Office for Mac 2008 Home/Student edition.
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Apr 28, 2010
I am running Microsoft Office 2004 for Mac on a MacBook running OS 10.6.2. I am having a problem with my Entourage database. For a while Entourage would freeze while opening, but then eventually open after a restart. Now it won't open at all, it comes up with a message that say "Entourage cannot access your data. To attempt to fix the problem, rebuild your database." So I click ok and it opens the Database Utility.
But here's the weird part: After a few seconds the Database Utility opens and comes up with a message saying I need to quit all Microsoft programs before it can run. So I do that. I even quit ALL programs except the utility. But it still comes up with another message telling me to quit all Microsoft programs. So in other words, the database utility won't run. What do I do now?
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Jan 13, 2010
I am using Entourage 2008 on Snow Leopard. I deleted folders in Entourage and when I tried to delete them from the "deleted items" folder, Entourage crashed. I force quit and then tried to rebuild the database, but that also froze. Restarted the computer and was able to open the "rebuild database" window but it keeps freezing at step 5 when I try to rebuild database.
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Oct 6, 2010
MAC OS X 10.4.11; Entourage 2004 11.4.0
Two days ago, all my saved and sent emails (except for the last 2 or 3 days) disappeared. I believe I had a corrupted database. I imported a rge backup file from a week ago and got all my emails in the "Saved" folder (whew), but that backup did not have the "Sent" folder, so I still do not have all my sent emails.
How to I recover my sent emails either from the rge backup file or some other way [VERY IMPORTANT]?
Is there anyway to recover the week's worth of emails I lost, saved and sent, from the backup to the crash [not as important]?
I'll no longer be using Entourage, so I'm just looking to recover these emails, and possibly import them into Thurderbird.
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Jun 29, 2008
Whenever i try to send an email in entourage i get the error message error-17982.
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Apr 30, 2008
Within the last week, all of our computers have developed a 'bouncing E'! The entourage symbol jumps up and down and demands attention, there is a box saying 'Entourage could not read this .rge file', it never stops, it just comes back every half hour or so. I suspect it has something to do with sharing projects, but we have done nothing differently from normal so can't trace the reason. It's possibly linked to when one person sent an invite to all the others asking them to attend and event but I'm not sure.
It was also suggested it might be because there is a lot (ie up to 10 years in one case!) of email in the in box, but we have been doing some clearing out with no result. I don't know much about macs and am in the dark here, and everyone is blaming me as it was my idea to create a shared diary/contacts list in entourage. Some other forum said to find the corrupted file, but I've no idea where to look or even how to tell that it's corrupt.
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Nov 5, 2009
I am trying to set up my work computer with Outlook. When I am trying to do the exchange server for Entourage, I put in all the correct fields, but when I click the 'verify settings' icons to verify - it gives me a an error.
ERROR - 17900
I have the new 21.5" iMac with the ATI graphics card running Snow Leopard.
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Aug 14, 2009
I cannot access Entourage all I get is an error (-40) message.
I cannot even rebuild the database.
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Aug 16, 2009
I work for a small business that relies a lot on consistent email communication. We are using a GoDaddy email account that we have set up through our Microsoft Entourage programs on all of our Mac computers (all four of us work on Macs).
We have been bombarded by error messages on Entourage. For example just today I have received two error messages: Internal error (-17900) saying "Mail could not be sent" and Sorry, over your relay limit (-17099) saying "Mail could not be sent."
Over the past few weeks we have gotten Error -3259, Error -2171, Error -17895.
It is becoming extremely frustrating!
I have tried researching some of these problems on line but have not found a whole lot of helpful information. I spoke with a rep at GoDaddy to see if it had to do with our email server itself. He said that everything seemed to be set up properly and that it was either a problem with the Microsoft program or with the Internet Service Providers.
why we are receiving so many error messages, and how we can ensure that we wont receive anymore and that our emails will be sent properly.
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Apr 3, 2012
I'm running Entourage 2004 on OS 10.5. For the last week we've had an issue with receiving emails. For several days it wouldn't download any, presenting the error "An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic." (-3259 )
" Halfway into this, it downloaded the bulk of the emails from the days it hadn't connected, but never finished and gave the same error again. Emails can still be sent fine. It's an AOL email account.
It's set up to receive from an IMAP server as [url]...
It's set up to send from smtp.aol.com, overriding default port with 587, password required.I started to set up a new account with this email, and when it tried to verify the account settings, the IMAP settings verified fine, but the SMTP settings didn't.
Info:Mac OS X (10.5.8)
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Aug 12, 2009
(Using OSX 10.5.7 on MacBook, Comcast cable modem):For the pst 24 hours I have not been able to connect to my Entourage email account, which denies every combination of letters and numbers, upper and lower case, of my formerly reliable password. System tries to log in, then gives me the error message "invalid username/password." I can't find a "forgot password" link or otherwise change the password. If I try Mac mail I get "system timed out." I can use webmail to get password but not Entourage or Mac Mail.
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Mar 25, 2008
address not verified; see [URL] Error: -17099
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Sep 8, 2009
This morning my Entourage mail worked just fine, this afternoon, I try to open it and "could not open that feature, mail error." I have tried to rebuild the database by holding down the option key at launch and selecting both the typical and advanced rebuilds and neither one will go - the rebuild never starts. I am on a PowerBook G4, running MS Office 10.1.4. I am so frustrated - I get the mail dialogue box, but I can't see messages in my in box. I can sometimes see emails that have been filed, but it is not consistent.
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Aug 25, 2014
When opening Entourage I received the error 'Could not open that feature. End of file reached' I tried Utility and rebuild. when attempting to rebuild a pane came up stating 'preparing to rebuild 0 of 0' and the pane has been stuck there for 8 hours. Every other office product works though.
Info:
PowerBook, Mac OS X (10.4.11), entourage problem
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Dec 14, 2005
I'm using Office 2004: Microsoft Entourage. When I try to send mail, I get an error message that reads: Relaying to <the email address> prohibited by administrator Explanation Email could not be sent
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Oct 27, 2010
I turned on the wife's macbook and Safari and Entourage was missing from the unit? I can put them back but am more worried why they went in the 1st place.
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Jul 3, 2012
Unable to connect to the database:Could not connect to MySQL I just started to receive this message, when I try to go to this one website. What caused this? and how can I fix this problem? I an geet to website using other browsers.
Info:
iMac, Mac OS X (10.0.x)
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Dec 1, 2005
I've seen lots of threads go by about importing e-mail from one program to another, and my case is seemingly simpler, but I have had no luck so far.
I want to import into Entourage the e-mail from a backup of the disk. I know how to import mail into Entourage from other e-mail programs and I know how to import mail into Entourage from an archive created by exporting from Entourage, but I cannot figure out how to import from a backup of the folders under the "/Users/(username)/Documents/Microsoft User Data" folder, under which is where Entourage stores mail.
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Jun 21, 2012
I have a MacBook Pro that is about 4 years old. I'd like to format the hard drive and start over. I don't have the original DVD that shipped with it. Is it possible to purchase a copy of Lion and get it installed in some manner?
Info:
MacBook Pro (17-inch 2.4 GHz), Mac OS X (10.6.7)
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Oct 20, 2008
I have searched a LOT and think I need to rebuild my site, but I wanted to know if I can avoid that.
I have three sites created in iWeb.
They are all published to the web.
I have one domain file (should there be three???)
I have all of the website pages in my website file....however, within iWeb I deleted all of the pages for one of the sites. In order to ever edit those pages, do i need to rebuild them or can I transfer them back in somehow??
One more note...I do have that particular website in its entirety in iWeb on another laptop...(not mine and I do not have continual access to it); will this help me? Can I somehow merge the two iWeb apps so that I have all three websites??
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Sep 4, 2010
I've read several threads on this, but I cannot find any solution. I tried doing a delete and rebuild of the Spotlight index because it was recommended to do every now and then to improve performance. Ever since then, Spotlight won't index applications. I have Applications checked, I've even unchecked it, restarted and then rechecked it. I've rebuilt the Spotlight index three times and they don't show up. If I use Finder to edit Spotlight comments on an Application, all of a sudden it will show up, but not unless I do that. So, it seems like Spotlight ignores Applications until I do something that triggers Spotlight to see a comment and then all of a sudden the application appears in Spotlight.
All the solutions I have seen online are to check the privacy settings (I have nothing marked private) and to rebuild the index. Neither solution has worked. Does anything have any ideas what is causing most applications to not be picked up by Spotlight unless I add a comment and then erase it updating Spotlight?
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Oct 28, 2010
So I deleted the Plist files because iTunes would constantly crash when it was "processing" the TV show I was downloading after it reached 100% on the download. SO very annoying. Didn't realize deleting the Plist files also deletes all of the preferences and just about everything else except the music, video, etc. files themselves. So I have all of my iTunes files on my external hard drive where they have always been, but how do I point iTunes to it?
I vaguely remember that I have to open iTunes while holding down some key? Is that right? Which key(s) again?
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May 11, 2009
Just dived into the Mac world but I was transporting my brand new Mac Pro quad through JFK airport and checked it in the original packing with EXTRA wrapping. Well some TSA agent wanted to check the insides to make sure it was a Mac and the guy must of not known how to pull the lever so he took a crow bar to external parts and pried it open. So I need to get myself a new tower / case for my Mac. Anyone know where I can sort one? Besides going thorugh Apple care or something as I blew ALL of my cash on the system itself so I would just buy the new case and dismantle and rebuild it by myself as it looks pretty easy going.
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