MacBook Pro :: It Resumes From Sleep But Keyboard Types Symbols As Opposed To Correct Letters?

Feb 5, 2012

Having been a mac owner for a few years now, I guess it actually shows the quality of the product that this is the first time I've had to post on this site.I've recently upgraded from my 2008 model MacBook to an early 2011 model MacBook Pro 17" with Lion. This machine was brand new when I purchased it, and is a very lovely bit of kit.

The problem comes from the sleep functionality. Approximately one time of three, when I resume from sleep, the keyboard will be malfunctioning. What I mean by this is that when I type letters, they come out as symbols instead. I haven't been sharp enough to get a direct mapping of A-Z yet (I will do next time), but these aren't the 'ALT' key symbols, they're more like this (which is what I typed into Notepad last time this happened)In order to resolve this, I need to restart the computer, which, thus far, has resolved the issue every time. That said, it's a bit of a pain, so would like to know what's going on and if there is any way to prevent it.

All the software on the mac is up to date at time of writing, there have been no expansions to the machine (yet), so it's exactly as shipped. It's the 2.2GHz i7 Quad Core device, and is the first one supporting the thunderbolt graphics connector. Could it be a hardware problem (if so, I want to return it asap to get it sorted).

Info:
MacBook Pro, Mac OS X (10.7.2)

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