MacBook Pro :: When Waking From "sleep" Screen Turns Grey Under The Pointer And The Computer Is Effectively Dead?
Mar 7, 2012
When waking from "sleep" the screen appears normal but, the pointer leaves a trail of grey as it moves and the whole screen will turn grey if I keep moving the pointer. The computer is effectively dead. Have to shut down by using power off for six seconds and then re-starting. I know little about computers!
Info:
MacBook Pro, Mac OS X (10.7.3)
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Aug 21, 2014
My 3 month old macbook pro suddenly has problems booting up. I press power and it goes to the gray screen with the apple logo, the gears start spinning, and then it just shuts off!
Info:
MacBook Pro, Mac OS X (10.7.5)
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Dec 11, 2014
having problems with my MacBook Pro. Turns on, straight into user log in. Once password is entered it tries to start up then eventually after grey progress bar has finished brings up a grey screen, then shuts down again.
I've tried starting in safe mode and resetting PRAM etc with no success.
Info:
MacBook Pro, Mac OS X (10.7.2)
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Aug 23, 2014
my macbook air 13 display only black screen and pointer when wake up from sleep. its not frequently happen. to become normal it take 10-15 sec, is it hardware problem or software problem?
Info:
MacBook Air, OS X Mavericks (10.9.4)
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Apr 11, 2012
I'm running OS X Lion Server on a Mac Mini 2ghz Core 2 Duo and every time it wakes from sleep I get a message saying "There is already a computer on the network named MacServer, renaming to MacServer (2)".
It only happens when waking from sleep. If I reboot or use the mini for hours without sleeping it's fine, but once it's gone to sleep it renames on wake. When it sleeps overnight it's named MacServer (5) by the morning, as it wakes up every two hours or so to re-register itself on the network and each time it renames itself.
I don't have any other compters on the network with the same name. The only other computer is a MBP and has a completly different name. Here's my setup; My Mac Mini is wired via ethernet to a Time Capsule. AirPort is turned off (I've tried on and off).My Mac Mini has a static IP address (x.x.x.40) with DHCP for everything else (DNS, etc.)The Time Capsule is wired to an ADSL router via ethernet. The ADSL router manages DHCP and NAT, with IP pool x.x.x.2 through x.x.x.30. DHCP and NAT are turned off on the Time Capsule (bridged mode). Wireless is turned off on the ADSL router.Time Capsule is handling wireless.
I've tried resetting the ADSL router. I've tried resetting the Time Capsule (to factory defaults).
The problem seems to be with mDNSResponder, as the log seems to suggest that it is this daemon that thinks there's a duplicate computer name. I've even looked at the source code for mDNSResponder and the last mod-log entry suggests that a fix was put in for this issue in 2009. It doesn't look like it's fixed it, though.
I've tried doing a fresh install of OS Server several times now and, after the last install, it started happening before I got a chance to restore from a Time Machine backup. i.e. on a completly fresh install and assigning a completely new computer name.
Info:
Mac mini, Mac OS X (10.7.3), 2ghz Core 2 Duo, 8Gb Ram, 500Gb HDD
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Aug 22, 2014
I just purchased a brand new macbook air this past week. I noticed within the first day of using that if my machine went into sleep mode, and I hit a key to take it out of sleep mode, it would go to a black screen with my cursor for about 30 seconds.
It does not do it every time but enough that it is annoying. I am coming from a mid 2011 mac air that did not have any issues. (only replaced for all day battery)
Do you think this a hardware or software issue? If i swap this mac out do you think I will just encounter the same thing?
I have read numerous posts regarding waking from sleep issues but they all seem to be affecting MacBooks purchased between 2012 and 2013.
Info:
MacBook Air, OS X Mavericks (10.9.4)
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Dec 8, 2009
Well I have managed to get the g5 tower dual 2.5ghz to boot up to the grey screen with the apple logo then it shuts itself down.
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Apr 6, 2009
I bought a new unibody Macbook pro in December and have had it linked to a Dell 2408WFP for 4 months now (dell monitor as primary monitor, macbook as slave via apple mini displayport to DVI adapter) and I am also using the dell USB ports to hook up my apple wired keyboard and logitech revolution MX mouse. Problems occurring ever since the beginning include: Occasionally the computer refuses to wake up either screen. It may flash blue and look like its going to come out of sleep (or monitor shut off) with no problems but then hangs. This is intermittent and I cant seem to trouble shoot what causes it. On top of that, more frequently, the Macbook screen looks washed out (loss of colour depth). It doesnt flash and there are no blank/white areas of screen, just very poor colour depth. This can occur even coming out of screen saver mode. It seems to correct itself with time or disconnecting the dell monitor. Main programs I always leave open are Firefox +/- Transmission. Seems to happen regardless of programs being open or not. Have updated everything that Software Update can find to update. Anyone else having these problems or have any ideas how to fix?
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Aug 17, 2009
I have a 2 month old 13" MBP which I absolutely love. The only hitch is that there is an oddity when connected to my Dell 2008wfp display. It only happens when I wake the MBP from sleep. A number of things happen sometimes. Usuaully, when I wake the MBP from sleep, i get a black screen on both displays and all I can see and control is the cursor. Sometimes the main display will be black, but the MBP display will show the desktop wallpaper, but again, I can only see and control the mouse cursor. It should also be worth mentioning that the keyboard is rendered non-functional as well.
Sometimes, OS X will appear on both displays, with mouse cursor active, keyboard inactive, but I am unable to click anything or interact with anything OS X.
Anyway, I'm at the point where I need to mention this because it happens quite frequently and its getting rather annoying. The only way I can get out of this hang, is to cold reboot the machine. It happens everyday and at least 50% of the time I wake the MBP from sleep. When not connected to the display, I never get this occurrence. Also, this display worked perfectly when I used to own the classic 15" MBP, so its hard for me to pinpoint what exactly is the anomaly that is happening.
Anyone else experiencing this same issue? I am using a mini display port to DVI adapter to the Dell display.
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Apr 15, 2009
my monitor turns off but my computer won't go into sleep mode, both are set to turn off at exactly 45 minutes of inactivity.
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Apr 15, 2009
my monitor turn's off but the computer never goes into sleep mode. I've got both my monitor and computer set to turn off at 45 mintues of inactivity. I tried reseting the pram with no success. I deleted the com.apple.PowerManagement.plist file. but it still doesn't turn off, only the monitor. I've set it to 1 minute but only the monitor will turn off. Manually putting the computer to sleep work's fine.
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May 27, 2012
My computer sometimes turns off when in screensaver/ sleep mode. Then it doesn't want to turn back on. It eventually does. It's annoying!
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Apr 15, 2012
I am on a 17" macbook pro using lion and my laptop wont go to sleep. I shut the lid and the screen turns off but I hear it still going and the light in the front doesn't begin to blink like it is suppose to. I have reset the pram and the smc and its still not working
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Feb 9, 2008
I was using my MacBook this evening and navigated to a webpage that wouldn't load (perhaps due to excessive load) when my screen turned off and refused to turn back on. The white "sleep" light remained constant. I shut the screen and the light started to blink after the optical drive made it's noise and then I opened the screen again. The display turned on for a few seconds turning back off and the light on the front reverted to it's constant state.
I repeated pressing keys, the mouse and closing and opening the screen a few times before holding the power button down and forcing it to shut down. It's working fine now. I am wondering what caused this sudden behaviour though and how to best stop it from happening again, if I was working on something that needed to be saved, I'd be buggered. Perhaps it's an issue Apple needs to service, but how do I reproduce the effect then?
At the time I had a few applications open:
Mail
Safari
Mercury Messenger
iTunes (not playing)
Last.fm helper app (but no songs were currently playing)
I was thinking it could possibly be related to the Last.fm app, but why would it turn my screen off and then cause it to continue to not respond/turn off? Should I be looking in the Console for a log before shutting down tonight, would that reveal something?
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May 25, 2012
I put a new hard drive into my iMac 24". I could not install OS X because every time I turned the machine on it would shut down in less than a minute at the grey screen and Apple logo - whether the disk was in the slot or not. I finally was able to install Snow Leopard via firewire from a Macbook Pro. It runs fine - but I can only access the iMac Snow Leopard installation from the Macbook Pro. When I turn on the iMac, it still shuts down every time. The new drive was formatted with the Disk Utility as an external drive - since I couldn't get to it while it was in the iMac. My Snow Leopard disk was a full version, not an upgrade.
Info:
iMac, Mac OS X (10.6.8)
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Mar 27, 2010
Has anyone had this problem?
I have a (reletively) new iMac purchased in Nov. 27" 3.06 Ghz 4 GB Ram. The machine sleeps on it's own overnight from non use and then when i get up in the morning I click the mouse and I hear the machine waking up, (harddirve, cd-rom, etc.) but the screen stays blank. This happens in OSX and Win7 doen't matter what OS is running so it appears to be a hardware issue. Maybe there is a firm ware update, or somthing. To use the machine at that point, my only option is to force the machine to shutdown and then reboot. If I reboot to fast, meaning if I don't wait about 5-10 seconds after the shutdown, then the machine proceeds to boot but without any visuals, the screen stays blank.
Should I just take the system back to the apple store? Will they grab the current image and put it on a new machine...
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Jun 5, 2014
my computer turns on but there is only a black screen. i hear the sounds and am able to press buttons but nothing is seen. how to I fix this?
Info:
MacBook Air, OS X Mountain Lion (10.8)
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Dec 3, 2014
I recently had my screen replaced because of a crack. Now I find when I open the laptop to use, after being on sleep mode. It momentarily turns blue, sort of flashes/glitches then works normally. Should I be concerned?
Info:
MacBook Pro with Retina display
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Aug 7, 2009
Is it possible to have the user account log in screen appear automatically when the computer is woken from sleep (regardless of who was logged in etc when it was put to sleep?).
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Jun 17, 2010
I've got two iMacs in my posession currently from getting replacement machines. Both have screen issues as follows: iMac A - dead & stuck pixels, feint grey horizontal bar running along bottom portion of screen, bottom left corner has noticeable backlight bleed. iMac B - dead & stuck pixels, yellow tinge in bottom portion of screen. So here are my questions. Which iMac should I keep and submit for repair? (does it matter and why or why not?) How does the actual repair get done? For example, if I submit iMac B for repair, could I end up with a grey bar or backlight prob like in iMac A?
Are there multiple layers to the display when they fix specific issues? For example, let's say the dead pixels are on one layer while the yellow tinge is on a different layer, or are both issues on the same layer? I ask because if there are two or more separate layers, there is more of a chance to mess up so I may want to submit the iMac that has the least amount of issues.
Lastly and most importantly, has anyone submitted their iMac for screen repair for these issues and got it back 100% repaired? (no dead/stuck pixels, yellowing, grey bar, backlght bleed) These are #4 and #5 in terms of the number of replacements I've gotten now and I'm sick of it so I may opt to go for repair on either of these existing machines instead of going for replacement #6. But do you think a 6th replacement would be better than going for repair on either of these? Or not?
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Jun 5, 2012
I frequently get a blue screen of death after waking from sleep. I have to restart the computer to resolve the issue. This problem only began about a week ago, long after I updated to 10.7.4 on my iMac.
Info:iMac, Mac OS X (10.7.4)
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May 8, 2010
I'm not entirely sure how long my iMac has been doing this, maybe two weeks? When I try to wake it from sleep, the screen does not turn on. At all. At first I thought this was because my mouse and keyboard might not be functioning correctly, naturally the only remedy was to turn the computer off with the power button and to restart it (which took an abnormally long time). Today I remote connected with Back to my Mac screen sharing and it did not turn on either. I know it was awake because when I pressed the brightness buttons on the keyboard, it responded on my MBA's view of the screen. Normally, Back to my Mac does turn the screen back on. Anyone else have the same problem? It doesn't seem to matter WHEN it goes to sleep either. I've tried resetting the PRAM already and no dice.
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Sep 29, 2010
I am trying to fix a friends macbook pro. When I turn it on the screen shows the apple and the spiral underneath it spinning like it should then when it stalls for .2 seconds it goes to a white screen then there is vertical purple lines in groups across the screen. So the screen is white/purple. Then it fades to just white and I cant do anything.
I hooked up my monitor with a DVI cable to see if it was the motherboard that was possibly bad but the monitor works just fine with the cable. I can use the computer with the laptop keyboard/mouse and it works just fine. The laptop screen just stays blank the whole time. I uploaded a vid to utube for it. If anybody has any ideas for me please help. I dont know if this is a monitor problem or the inverter or the motherboard, possibly some other piece of hardware?
Here is the link to the video: http://www.youtube.com/watch?v=1JBFv-GTBmY
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Nov 24, 2006
I have a little problem with my last generation 12" Powerbook G4. Sometimes, after I wake it up from sleep mode, the screen has a kind of blue tinge to it, as if there was some blue transparent plastic stuck to it. After I reboot, it's just fine.
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Jul 20, 2010
when working on my new Imac sometimes the machine put itself in sleep mode! The screen turns black and I have to enter my password. Sometimes it happens 2 times in 1 minute; other times once in 1 hour.
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Dec 11, 2014
At start up, my computer shows grey apple screen and then goes blank. Why?
Info:
MacBook Pro, iOS 8.1.2
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Feb 9, 2012
While working on the computer, sometimes the screen will turn gray (from top to bottom) and a message will appear saying the computer must be restarted.So far the local Apple store has not been able to find the problem. The last solution the store tried was to replace the Airport Card, but that didn't work. Computer was purchased in December 2011.
Info:iMac (27-inch Mid 2011), Mac OS X (10.7.2)
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May 10, 2012
I have 2 iMacs (intel).
On one (10.5.8) the screen died but the computer itself is fine. I have it connected through another computer so I can continue working (pain in the butt). My boss bought me a new one (10.7.4). I need to migrate all my old software and files to the new one but Migration assistant tells me I need to open migration assistant on the old one. Obviously I can't see to do that since my screen died.
Is there another way I can migrate without having to open it on the old computer?
Info:
iMac, Mac OS X (10.7.4), 10.5.8
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May 10, 2008
So i updated to 10.5.7 the other day and it took a few restarts to get it going, but all is well now.
i was just tooling around on my computer with several programs open as i usually do (safari looking at gmail, ical, mail, itunes, ichat, weatherdock, TM error logger), then all of a sudden a grey dim starts at the top of the screen and swipes all the way to the bottom then the following message appears: "You need to restart your computer. Hold down the power button for several seconds or press the Restart button."
Anyone else have this issue with 10.5.7? what did it mean if you had it in the past?
I'm running a mid 2007 MBP 2.4 SR, with stock 2GB RAM, stock 160GB hard drive, 2 Western Digital external hard drives, one USB for Times Machine and a FW800 for iTunes media.
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Jun 27, 2012
I get the apple logo then the spinning gear then just a grey screen.
Info:
iPad 2
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