MacBook Air :: Black Screen With Cursor After Waking From Sleep
Aug 22, 2014
I just purchased a brand new macbook air this past week. I noticed within the first day of using that if my machine went into sleep mode, and I hit a key to take it out of sleep mode, it would go to a black screen with my cursor for about 30 seconds.
It does not do it every time but enough that it is annoying. I am coming from a mid 2011 mac air that did not have any issues. (only replaced for all day battery)
Do you think this a hardware or software issue? If i swap this mac out do you think I will just encounter the same thing?
I have read numerous posts regarding waking from sleep issues but they all seem to be affecting MacBooks purchased between 2012 and 2013.
I have a 2 month old 13" MBP which I absolutely love. The only hitch is that there is an oddity when connected to my Dell 2008wfp display. It only happens when I wake the MBP from sleep. A number of things happen sometimes. Usuaully, when I wake the MBP from sleep, i get a black screen on both displays and all I can see and control is the cursor. Sometimes the main display will be black, but the MBP display will show the desktop wallpaper, but again, I can only see and control the mouse cursor. It should also be worth mentioning that the keyboard is rendered non-functional as well.
Sometimes, OS X will appear on both displays, with mouse cursor active, keyboard inactive, but I am unable to click anything or interact with anything OS X.
Anyway, I'm at the point where I need to mention this because it happens quite frequently and its getting rather annoying. The only way I can get out of this hang, is to cold reboot the machine. It happens everyday and at least 50% of the time I wake the MBP from sleep. When not connected to the display, I never get this occurrence. Also, this display worked perfectly when I used to own the classic 15" MBP, so its hard for me to pinpoint what exactly is the anomaly that is happening.
Anyone else experiencing this same issue? I am using a mini display port to DVI adapter to the Dell display.
I've noticed that when my rMBP (late 2013, Mavericks) turns off the display automatically while on battery (as configured via Energy Saver) and I try to wake it immediately, I get a black screen with the cursor, rather than my password/unlock screen. It remains a black screen, with the cursor moveable, for 5-10 seconds or so, and then the password/unlock screen will appear as usual.
This does not happen if:I don't try to wake the display/computer immediately after automatic display sleep (e.g., I wait 5-10 seconds and it's fine)I turn off the display using a hot corner and immediately wake the displayI put the computer to sleep by closing the lid and immediately wake it by opening the lidI select Sleep from the System/Apple menu and immediately wake it by pressing a key or clicking on the trackpad
Why automatic display sleep is causing this temporary black screen? I currently get around it by setting the time for automatic display sleep while on battery to 10 minutes instead of the default 3 minutes to minimize the chances of needing to immediately wake the screen. I'd like to keep it at 3 minutes if possible to maximize energy savings, but the temporary black screen is really annoying if I didn't really want display sleep and consequently have to wake immediately.
In just about any program, if I leave program running, close lid, come back in about 30 minutes, my screen will be black. I can see cursor, but when I move mouse it will "erase" some of the black screen. I've seen similar forum postings, but in those the screen is locking up -- mine does not do that. I've taken in to Genius Bar, they've run diagnostics and found no problems.
I then have to restart, but in doing so it will bring up the Guest login screen, with a completely different wallpaper than my default.
Also, there, at times, is a "hissing" sound that no one can diagnose. At first we thought it was caused by a game in which there is the sound of a waterfall, but I'm now hearing it even when the game is not being played. Super drive has been checked and no problem found.
I get a black screen with a cursor when i start up. I have tried the cmb pr fix and that gets me here, but des not solve it and the first letter of my login, enter followed by my password and enter does not work either.
I bought a new unibody Macbook pro in December and have had it linked to a Dell 2408WFP for 4 months now (dell monitor as primary monitor, macbook as slave via apple mini displayport to DVI adapter) and I am also using the dell USB ports to hook up my apple wired keyboard and logitech revolution MX mouse. Problems occurring ever since the beginning include: Occasionally the computer refuses to wake up either screen. It may flash blue and look like its going to come out of sleep (or monitor shut off) with no problems but then hangs. This is intermittent and I cant seem to trouble shoot what causes it. On top of that, more frequently, the Macbook screen looks washed out (loss of colour depth). It doesnt flash and there are no blank/white areas of screen, just very poor colour depth. This can occur even coming out of screen saver mode. It seems to correct itself with time or disconnecting the dell monitor. Main programs I always leave open are Firefox +/- Transmission. Seems to happen regardless of programs being open or not. Have updated everything that Software Update can find to update. Anyone else having these problems or have any ideas how to fix?
My laptop screen randomly going black during the use of computer, but the cursor is active and it moves with the track-pad. I bought this macbook pro 15"Inch laptop just 3 weeks ago. Is there any alternative for this issue?
My mid 2013 MBP, 2.8 GHz Intel Core i7 with 16Gb 1600 Mhz DDR with a 500 GB SSD running Mavericks 10.9.3 has, since upgrade to Mavericks, developed a tick. It will occasionally and erratically (some days nothing, sometimes once a day, sometimes twice or more) go black with cursor arrow visible and responsive. (Responsive=it's visible and moves as expected in response to trackpad) The screen comes back after 30-40 seconds or so, but not in response to any keypress or mouse movement that I can detect a pattern for. It just sits there, while I hit escape, spacebar, shift, cmd-option-esc, cmd-option-tab, mouse around, whatever, then comes back. System is fine, don't even get the beach ball. So it's a minor annoyance, except when I'm presenting to a roomful of people who are waiting for my machine to wake up, and that 30 seconds can be FOREVER. Which has happened twice now. When I'm connected to an external screen via thunderbolt that screen is black as well.
tried the fix of resetting SMC as well as Safe Mode boot to complete any unfinished OS updates. But the symptom is different, and those fixes haven't worked. I've never had a bad reboot, this condition just seems to pop up without apparent rhyme or reason. It's so infrequent and unpredictable that I despair how long it will take me to run bare and cycle through restoring background apps.
I accidentally connected my wife's MacBook Air to my docking station at work today. Nothing seemed to happen so I undocked it and the computer displayed a black screen and I could see and move the cursor using the trackpad. I then tried shutting down by holding the power button for 5 seconds, 10 seconds, 1 min, etc. Nothing worked and it's stuck on the black screen so I can't use Yosemite's menu to shut down or restart. When I leave the computer idle for around a minute, the cursor disappears but it will reappear after pressing keys on the keyboard.
I have a (reletively) new iMac purchased in Nov. 27" 3.06 Ghz 4 GB Ram. The machine sleeps on it's own overnight from non use and then when i get up in the morning I click the mouse and I hear the machine waking up, (harddirve, cd-rom, etc.) but the screen stays blank. This happens in OSX and Win7 doen't matter what OS is running so it appears to be a hardware issue. Maybe there is a firm ware update, or somthing. To use the machine at that point, my only option is to force the machine to shutdown and then reboot. If I reboot to fast, meaning if I don't wait about 5-10 seconds after the shutdown, then the machine proceeds to boot but without any visuals, the screen stays blank.
Should I just take the system back to the apple store? Will they grab the current image and put it on a new machine...
my screen goes black almost immediately after waking up every time, I have to use the power button to revive it, then it goes dark again within a minute or so. Any advice, should I try using a second monitor to work around it?
I frequently get a blue screen of death after waking from sleep. I have to restart the computer to resolve the issue. This problem only began about a week ago, long after I updated to 10.7.4 on my iMac.
I'm not entirely sure how long my iMac has been doing this, maybe two weeks? When I try to wake it from sleep, the screen does not turn on. At all. At first I thought this was because my mouse and keyboard might not be functioning correctly, naturally the only remedy was to turn the computer off with the power button and to restart it (which took an abnormally long time). Today I remote connected with Back to my Mac screen sharing and it did not turn on either. I know it was awake because when I pressed the brightness buttons on the keyboard, it responded on my MBA's view of the screen. Normally, Back to my Mac does turn the screen back on. Anyone else have the same problem? It doesn't seem to matter WHEN it goes to sleep either. I've tried resetting the PRAM already and no dice.
my Boot Camp install of XP—I successfully partitioned the disk in my new Mac Pro to install XP, but my problem occurs when re-booting to install XP itself. When the machine rebooted the first time to install, it stopped at a black screen with a blinking white cursor, old-school DOS style. Second time when I rebooted and held down Option, it spit out the Windows CD. When I put it back in and it appeared and I tried to select it, it spun up, looked like it was going to work, and then spit it out again, whereupon I got a DOS prompt asking me to put in a bootable volume and press any key. When I inserted the CD, it spun up, but pressing keys on the keyboard did nothing. I tried rebooting again. This time holding option yielded both the Mac HD and the Windows CD (no spitting out!). Taking this as a good sign, I selected the CD and waited. Same black screen with blinking white cursor as last time, no other response, no prompts, never progesses to an installer, pressing keys didn't help.
Has anyone else run into this problem? This is a brand new Mac Pro with the Radeon in it, I have a USB keyboard and mouse hooked up, and it has the latest firmware update.
EDIT: Seems the CD was bad. Slipstreamed SP2 into my original CD and went. Now I just need to get those ATI drivers.
My imac has a black screen with cursor after i allowed maverick updates. I tried holding shift key during start up and at first it looked like it was going to work, then it turned black again. What do i do??
When waking from "sleep" the screen appears normal but, the pointer leaves a trail of grey as it moves and the whole screen will turn grey if I keep moving the pointer. The computer is effectively dead. Have to shut down by using power off for six seconds and then re-starting. I know little about computers!
since last night (monday) i have opened my mac book pro up for sleeping because i never shut my computer off....well last night i opened my computer up, typed in my password and then all of a sudden my screen went black....i called apple support and got it fixed but then again it happened again to me this morning? why is this?
My macbook pro is only a month old, and I've done nothing to it besides write documents and use facebook. Every time I close the lid so the computer can "sleep" it does, but when I open the lid back up, it refuses to wake up. My friend has the same computer and automatically her screen lights up when she opens the lid from sleep. My screen will stay black up to 10 minutes sometimes. Why is this happening? Should I bring it in to Apple? Also, when I shut my computer down, starting it up is another hassel in itself. The screen goes white like it's suppose to, but only for a split second. The apple in the center never shows up, and the screen just goes black. It's very aggravating and I feel like I'm the one with the only messed up mac.
Last week I upgraded my 2011 MacBook Pro (purchased July 2011) to 10.7.3. Now when I lift the lid to wake up the computer there is a several second lag time before the cursor can move. Under 10.6.8 the computer woke up instantly and the cursor was ready to use immediately. Is this a Lion bug and is there any work around, since I find this delay annoying? Not annoying enough to revert back to Snow Leopard, but I really liked how fast this computer is and don't appreciate Lion slowing down its wake up time. Nothing else seems slow since the upgrade, in fact applications seem to be opening even faster.
Info: MacBook Pro, Mac OS X (10.7.3), 13 inch 2.7 GHz Intel Core i7
I've got pretty old MB that was bought back in 2007, and it's been working ok up until today. All of a sudden I can not boot it, the screen stays black. Whenever I turn it on the screen flashs for ~100ms and then remains black, at the same time the sleep mode light is on and off not gredually fading in and out like when it is in sleep mode but sharply. Safe boot didn't help, PRAM reset didn't help, booting into the firmware (CMD-OPT-O-F) didn't work as the screen stays black. . I can hear hard drive working but other then that I see no signs of life (even caps lock and num lock keys don't get highlighted when I press them)
My MacBook Pro 15 inch mid 2010 model i7 processor is having problems when I close the lid and the computer goes to sleep. Heres how my problem is occouring. I close my macbook pro lid. After waiting about 10 min (my macbook sleep time) I lift the lid. Once I do this i see the screen.... for about 2 seconds and it suddenly goes black. I fix it by turning my brightness down 1 bar then turning it back up 1 bar. I dont remeber this happening on snow leopard it seems to be a lion issue and a lot of other users are having it.
Info: MacBook Pro, Mac OS X (10.7.4), 15 Inch i7 processor Mid 2010 model
When I open MacBook Pro (in sleep mode) I see rainbow on black screen. I have to keep the power button. I have this problem only when I open (after closing) my MBP. It started after an upgrade HHD to SSD (OCZ Agility 4). SMC reset did not help. I have MBP 13 late 2011 i5 2,4. Mac OS X 10.7.4.
When I wake from a long sleep, my screen comes on but everything is black. If I move my mouse around, the tiles behind the pointer switch over to whatever app is open. When I invoke expose/spaces, the screen fixes itself and displays everything.
i have had the same setup as before (external monitor, apple bluetooth keyboard, mouse) and up until yesterday its been waking up on its own. is there an option to stop usb from waking up the computer since i have my mouse connected?