So I was watching friends and on my macbook and whenever I'd move my macbook even a little the superdrive would make noises as if the disc was being scratched inside. All the other discs that I tried didnt do any such thing. Possible reasons? Can I damage the internal laser this way?
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My iMac was in the middle of burning a CD on Sunday and spat it out halfway through. Next it was spitting every disc out, including the OS disk at firmware. Anyway, Applecare confirmed the superdrive needed replaced. The machine is only just over a month old (but it is the old top end 3.06GHz model)! So, it went off for repair in perfect order, all packaged up in the original packaging. Based on the advice on others, I also took many photographs before I dropped it off at the repair place. When I picked up the machine today the back of it has been scratched in a number of places. The screen also has loads of dust/debris underneath the glass display.
View 24 Replies View RelatedI've come to use the CD drive on my 13" MBP for the first time today and I'm slightly concerned at the grinding/crunching noise I get when inserting and ejecting disks. I have an iMac and that is nice and smooth with no odd noises, my MBP just doesn't sound right at all. Once the disk is in and loaded it operates fine and is nice and quiet, is this normal noises coming from the loading mechanism?
View 1 Replies View Relatedmy macbook pro superdrive destroys cds/dvds makes funny noises and high pitches sreaches, the sd slots stopped working and apple care in maintenance mode,anyone got any ideas or are they covered under warrenty ?? Software Mac OS X Lion 10.7.3 (11D50)Processor 2.26 GHz Intel Core 2 Duomid 2009
Info:
MacBook Pro (13-inch Mid 2009), Mac OS X (10.7.3)
I obviously didn't choose my words correctly because everyone would rather pick apart what I said and did rather than acknowledging that...Apple sent me a scratched Snow Leopard disc.These things do happen so make sure you always backup your data and always check the disc before you put it in your computer. Even if its from a company you love and trust.
View 24 Replies View RelatedTrying to install OS in my macbook pro. DVD/CD drive is not letting or accepting the cd.I could put it in 1/3, but the macbook does not take it in. It seems something is stuck.I checked to see if any cd is in there and even tried rebooting and holding down the trackpad to see if something ejects.
View 3 Replies View RelatedI purchased a used Apple USB Superdrive for use with my 2013 Retina Macbook Pro. Upon plugging in the USB drive to my USB port, it makes a faint click sound, like its trying to eject a disc. Whenever I try to insert a disc, it never grabs it, or even acts like it will take it.
Info:
OS X Mavericks (10.9.4)
I just replaced my hard drive in my 2007 MacBook Pro. However, when I now put a disc in the superdrive, it only reads it occasionally. Most of the time, it just spits the disc out.
I've tried my tiger install disc, leopard install disc, and snow leopard install disc.
NOTE: I cloned my old hard drive to a back up and put it back on the new hard drive once installed. So, I'm up and running, but I want to reinstall leopard as a fresh install, but the superdrive doesn't want to work.
A disc in my superdrive will not eject when the normal command is executed or the eject button is pressed. Is there a method for manually removing a stuck disc?
Info:
Mac Pro, Mac OS X (10.7.1), Mac Book Pro, Mac Mini
I tried to burn 1.4GB of data on a 4.7GB blank DVD using Finder but got an error message saying "file is too large to fit on the disc. Remove some files an try again". I'm on Mac OS X 10.6.8.
Info:
iMac, Mac OS X (10.6.7)
I've just noticed trying to upgrade from 10.5 to SL that my Superdrive is acting funny. Anyone that's heard a superdrive knows that when you put a disc in the machine it spins up to a first "plateau" and then spins up to full speed. In my case, it spins up to the initial plateau and then spins down again. It will do this cycle maybe 3 - 4 times and then sometimes spit the disc back out. Occasionally it will continue this spin-up-spin-down cycle until I restart and hold the click button (eject does nothing). I am screwed (I'm just out of warrantee). Its a real shame - I use the optical drive so infrequently that I would never notice there was a problem until it's too late. This is a 2009 15" MBP, 2.66 ghz with 4gb ram running 10.5.8. I have a MATSHITA DVD-R UJ-868
View 3 Replies View RelatedI noticed my notebook running a little slower than usual so I took the usual steps, without much luck. I then verified and repaired disk permissions in Disk Utility. Tried to use disk repair but got a message that the disk was damaged and I needed to boot from an install disc and run Disk Utility from it. I put the disc in, chose it as my boot disc in Preferences, and ever since once I power up all I get is the chime and a blank grey dead screen. proceed or at the very least remove the disc from the SuperDrive
Info:
MacBook Pro, Mac OS X (10.7.1), 3.06 GHz Intel Core 2, 4GB RAM
Im using a 17" unibody macbookpro 2.66 early 09 to make a copy of my Leopard Disc to put in an offsite storage location.
Im able to rip movies and burn movies (DVD-R, DVD-RW, DVD-DL), iMovie videos, iTunes cds, rip audio discs, etc.
The media is Dual-Layer DVD-R in disk utility
I burn it at the slowest possible speed (on both systems) at 2.4x
After it writes the data to the disc and finishes, i get this lovely image:
I tried doing a test install of it from the burned dvd and it installed fine.... = what the huh!?
its done this twice.
using the same media on a 15" 2.2ghz uMBP late 2008 gives me a completed successfully notification every-time.
burn info:
17" Superdrive info:
HL-DT-ST DVDRW GS21N:
Model: HL-DT-ST DVDRW GS21N
Revision: SA17
Serial Number: KZZ91OM5217
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
15" Superdrive info:
MATSHITADVD-R UJ-868:
Model: MATSHITADVD-R UJ-868
Revision: KA14
Serial Number: dE0E4283
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
Log Files from the 17" uMBP
Here are the Disk Utility Logs
Quote:
2009-08-23 15:19:30 -0700:
2009-08-23 15:50:48 -0700: Eject of �disk2s3� succeeded
2009-08-23 15:50:51 -0700: Burning Image �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Image name: �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Burn disc in: �HL-DT-ST DVDRW GS21N�
2009-08-23 15:51:02 -0700: Erase disc before burning: No
2009-08-23 15:51:02 -0700: Leave disc appendable: No
2009-08-23 15:51:02 -0700: Verify burned data after burning: Yes
2009-08-23 15:51:02 -0700: Eject disc after burning
2009-08-23 15:51:02 -0700:
2009-08-23 15:51:02 -0700: expected CRC32 $0F91EA17
2009-08-23 15:51:02 -0700: Preparing data for burn
2009-08-23 15:52:25 -0700: Opening session
2009-08-23 15:52:31 -0700: Opening track
2009-08-23 15:52:31 -0700: Writing track
2009-08-23 16:11:26 -0700: Finishing burn
2009-08-23 16:12:26 -0700: Closing session
2009-08-23 16:12:28 -0700: Finishing burn
2009-08-23 16:14:05 -0700: Burn failed
2009-08-23 16:14:05 -0700: The device failed to respond properly, unable to recover or retry.
2009-08-23 16:14:16 -0700: Unable to burn �Mac OS X Install DVD.dmg�. (The device failed to respond properly, unable to recover or retry.)
2009-08-23 16:21:59 -0700: Attach Image �Mac OS X Install DVD.dmg�
2009-08-23 16:21:59 -0700: Initializing�
2009-08-23 16:22:00 -0700: Verifying�
2009-08-23 16:22:00 -0700: Verification completed�
2009-08-23 16:22:00 -0700: expected CRC32 $0F91EA17
2009-08-23 16:22:00 -0700: Attaching�
2009-08-23 16:22:00 -0700: Checking volumes�
2009-08-23 16:22:01 -0700: Operation canceled by user.
2009-08-23 16:22:02 -0700: Volume check completed�
2009-08-23 16:22:02 -0700: Mounting�
2009-08-23 16:22:02 -0700: Finishing�
2009-08-23 16:22:03 -0700: Finishing�
2009-08-23 16:22:03 -0700: Image �Mac OS X Install DVD.dmg� attached successfully.
**********
Here is from ~/Library/Logs/DiscRecording.log
Quote:
Disk Utility: Burn started, Sun Aug 23 14:57:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 15:19:01 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Disk Utility: Burn started, Sun Aug 23 15:51:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 16:13:34 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
I am having an issue where the superdrive in my BRAND NEW mac pro isn't working correctly. It doesn't read DVD's consistently, System profiler hangs when you click on disc burning and after that the drive does not respond to eject commands. When you do get the tray to open, insert a DVD that is a known good disc, it will "mount" on the desktop then when you click on it, it hangs trying to read the disc. When you right click and select eject, the icon just goes away and the disc does not eject. A restart at least allows me to eject the disc. Resetting SMC has no effect on the drives behaviour. Or suggest a good aftermarket DVD drive?
View 5 Replies View RelatedI had to drop my iMac G5 in this morning to the apple store to get a stuck DVD out of the superdrive!!. My question is, how often to discs get stuck in the drive??? Is this a common problem??? Is there a risk of the disc getting stuck every time you put one in???? Why wouldn't apple put a pinhole to manually eject the disc or some other way of manually getting the disc out!???
View 24 Replies View RelatedI have a 17" Power Book G4 which is three months old. It is my first Mac after 20 years with a PC and it is not a happy Mac. I am not a happy Mac owner It now has a CD jammed in the superdrive. It will neither eject or be recognised. All the threads say hold down the mouse button, this will force eject the disc. All this does is give me a blue screen. No effect on the disk. While I sit here it is trying to eject the disc on its own every 30 seconds or so. It is a home made disc with a paper label which works in my 2 PCs and windows laptop. How do I get it out, preferably without the use of a hammer.
View 7 Replies View Relatedi have a 15in powerbook titanium g4.
My hard drive died 2 weeks ago.
So i just install a new hard drive and i forgot my superdrive does not work.
all it does is take the restore disk and spits it back out.
how can i install the mac OS on the hard drive without my superdrive working?
i have somewhere a old usb external cdrom but i dont know if i can find or if it will run/work.
If i find and my external will work, Can i use that to install my OS restore disc and it will reconize it and run/install?
i have just bought a used grey macbook and on my girlfriends macbook the superdrive sucks the disc in almost straight away whereas on my macbook i have to push the disc almost all the way in before it actually sucks it in. Is there anyway of fixing this and making it suck the disc in like it should do?
View 3 Replies View RelatedI keep getting error 0x 80020022 "communication to disc drive failed"no matter what i try burning. Firmware is up to date, and I'm using hi-quality discs. It's holding up my livelyhood
Information:
g5 dual 2.5
Mac OS X (10.4.9)
6 gig RAM, ATI 9600 card
I have software on a mini (3") CD. Is this size disc compatible with a Superdrive"
View 2 Replies View RelatedSo about 6 months ago, my powerbook g4 1.67's drive just starting spitting out any disc you put in. It would take them, whir around for a bit, then eject. It seemed like it had just died pretty much. Today, on a whim, I decided to try a disc in the drive, and it works! Apple repair had given it up for dead, so why do you think it came back?
View 1 Replies View RelatedI just got my shiny new mac today. I'm ecstatic, as you can imagine. Except the optical drive is being weird. When I insert some types of burned media (Sony, TDK) it makes horrible scraping noises (I think I even smelled something bad too) and doesn't read the disc. TDK and Sony are good brands. They work on everything else I've ever tried. So, I'm guessing this isn't normal?
I tried calling AppleCare but what do you know, they're 6am to 6pm, which is great. So while I wait I wanted to ask - is this going to be an easy "they give me a new drive and I put it in" type of deal, or am I going to have to be cutting some red tape? And can I do this at the apple store?
I just opened my MBP and I found this black gunk on parts of it... it wiped off pretty easily but on the top of it there's one small scratch that isn't going away. Should I worry about this? I didn't even touch it and it had a scratch on it. It's very small but it still really bugs me. It just bugs me that I just turned it on and there's already a scratch.
View 18 Replies View RelatedI've got a screen scratch that is driving me nuts. I've tried some of the buff compounds, etc. to no avail. applied a screen protector to mask the scratch? Right now it shows up because it distorts the light.
View 7 Replies View Relatedwhy I get this message when trying to burn photos on to high quality discs."The burn to the SuperDrive drive failed. The disc drive didn’t respond properly and can’t recover or retry." I have just managed to burn some others photos perfectly fine.
Info:
iPhoto '11, Mac OS X (10.7.4)
I am selling my MacBook as I upgraded to a MBP. I was cleaning the screen to pretty it up and realized that the screen was chipped or scratched. I am not sure what to do. It is going to be anywhere from $99-$200 to fix it. Do you think it is worth it? Below are the general specs of the MB:
CPU: Intel Core 2 Duo
Model or Type: MacBook w/ APPLECARE!!
Hardware Overview:
Model Name: MacBook
Model Identifier: MacBook4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: MB41.00C1.B00
SMC Version: 1.31f0
Serial Number: W88114Y20P1
Sudden Motion Sensor:
State: Enabled
Now, I am seeing similar MBs go for $800-$850
I have attached two pictures. Please let me know if you feel it is worth the extra time and investment to get the screen fixed.
full screen
super close up
So, I ask, is it worth the extra money to get it fixed?
Thanks in advance!
I slipped up a few times and caused hairline scratches on the underside plate of my 13" MBP when I installed my Momentus XT (which I am now returning and getting X25-M). My heart dropped when I heard these screeching noises, but it doesn't look too bad and hopefully eliminates the OCD I tend to have with electronics.
View 12 Replies View RelatedI recently visited an amusement park and went on a ride which I received a video of afterwards. The video will not play on quick time or on my itunes.
When I do try to open it with quicktime, a message pops up saying "The movie could not be opened. Operation could not be completed. (OSStatus error-50.)"
The disc's format is ISO 9660 (Joliet), if that's helpful at all.
I scratched my 10.5 disk and it wont read in the macbook pro I need it for but it reads in my mac pro fine. Is there a way I can make a duplicate of it to have as a backup and to use to install on the macbook pro? Also it would make sense to backup my 10.6 disk too.
View 6 Replies View Relatedif the UMBP's screen is easily scratched or pretty resistant?
View 10 Replies View Related
