MacBook Pro :: Disc Spins Up To Initial Plateau In Superdrive
Jul 10, 2010
I've just noticed trying to upgrade from 10.5 to SL that my Superdrive is acting funny. Anyone that's heard a superdrive knows that when you put a disc in the machine it spins up to a first "plateau" and then spins up to full speed. In my case, it spins up to the initial plateau and then spins down again. It will do this cycle maybe 3 - 4 times and then sometimes spit the disc back out. Occasionally it will continue this spin-up-spin-down cycle until I restart and hold the click button (eject does nothing). I am screwed (I'm just out of warrantee). Its a real shame - I use the optical drive so infrequently that I would never notice there was a problem until it's too late. This is a 2009 15" MBP, 2.66 ghz with 4gb ram running 10.5.8. I have a MATSHITA DVD-R UJ-868
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Dec 21, 2009
Here is what is going on with my MacBook:
-If I insert a music CD, the CD drive spins it and makes noise. It does not open iTunes or even show it on the desktop. It is not recognized. Then the computer ejects the disc.
-My iDVD software seems to have taken a crap. I am prompted every time the computer boots up that iDVD has quit unexpectedly and gives the options of "relaunch" "cancel" or "report to Apple".
-This is the weird part: I was going to reinstall Leopard OSX from the disc. The computer reads the discs and the "X" screen pops up. I then try to go through to reinstall the software as it tells me that it will restart.
It restarts and then ejects the disc when the Apple logo pops up. Therefore I cannot reinstall the software. Does this sound like a software or hardware problem? Can the fact that iDVD is not working mean that my CD's would not play? Does anyone have any ideas on what I can do here? I am desperate and would like to know what other approach I should take before I put a new drive in.
White MacBook, 2yrs old. 500gbhd, 4g RAM.
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Sep 6, 2014
I purchased a used Apple USB Superdrive for use with my 2013 Retina Macbook Pro. Upon plugging in the USB drive to my USB port, it makes a faint click sound, like its trying to eject a disc. Whenever I try to insert a disc, it never grabs it, or even acts like it will take it.Â
Info:
OS X Mavericks (10.9.4)
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Aug 5, 2010
I just replaced my hard drive in my 2007 MacBook Pro. However, when I now put a disc in the superdrive, it only reads it occasionally. Most of the time, it just spits the disc out.
I've tried my tiger install disc, leopard install disc, and snow leopard install disc.
NOTE: I cloned my old hard drive to a back up and put it back on the new hard drive once installed. So, I'm up and running, but I want to reinstall leopard as a fresh install, but the superdrive doesn't want to work.
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Jun 2, 2012
A disc in my superdrive will not eject when the normal command is executed or the eject button is pressed. Is there a method for manually removing a stuck disc?
Info:
Mac Pro, Mac OS X (10.7.1), Mac Book Pro, Mac Mini
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Jun 13, 2012
I tried to burn 1.4GB of data on a 4.7GB blank DVD using Finder but got an error message saying "file is too large to fit on the disc. Remove some files an try again". I'm on Mac OS X 10.6.8.Â
Info:
iMac, Mac OS X (10.6.7)
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Jan 31, 2010
So I was watching friends and on my macbook and whenever I'd move my macbook even a little the superdrive would make noises as if the disc was being scratched inside. All the other discs that I tried didnt do any such thing. Possible reasons? Can I damage the internal laser this way?
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Feb 9, 2012
I noticed my notebook running a little slower than usual so I took the usual steps, without much luck. I then verified and repaired disk permissions in Disk Utility. Tried to use disk repair but got a message that the disk was damaged and I needed to boot from an install disc and run Disk Utility from it. I put the disc in, chose it as my boot disc in Preferences, and ever since once I power up all I get is the chime and a blank grey dead screen. proceed or at the very least remove the disc from the SuperDrive
Info:
MacBook Pro, Mac OS X (10.7.1), 3.06 GHz Intel Core 2, 4GB RAM
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Mar 5, 2009
I have two user accounts. On my one account (the main one) Safari works fine but on the other account just today it started loading real slow. then once it finally pops up with the home apple screen and you click anything, the wheel spins and spins for like 3 min then safari quits unexpectedly. When i click to report to apple and then send it, again the wheel spins for a long time and then it says it was unable to send to apple please check internet connection and try again. But, there is nothing wrong with my internet connection because if i switch to my other account internet works just fine!
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Jun 15, 2012
So my girlfriend boss wanted me to fix her computer. So I brought it home turned it on, and it didnt chime but it booted to the gray screen with apple logo/ slashed circle/and folder with a "?" So I made a USB Mac OS x bootable drive (FLASH) held down alt (try using a windows keyboard its fun) was able to select option and install a fresh copy. all seemed well was running really hot so I poped of the screen. HOLY MOLY! this thing is CAKED with dust, and I am not kidding it has literally piles of dust. So I ran updates, and did firmware updates. Turned it off for the night. Â
The next morning I went to radio shack and got Dust remove spray, opened it up made sure I was carful taking off the screen, and blew the sucker out. now its NICE and CLEAN. then i made sure I plugged everything in and turned it on. Drive spun like normal, Optical checked for a CD, and fans are also running normally. but no chime, no nothing stays as silent as normal but doesnt budge, it is like it hangs. Â
Info:
iMac, Mac OS X (10.7)
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Aug 23, 2009
Im using a 17" unibody macbookpro 2.66 early 09 to make a copy of my Leopard Disc to put in an offsite storage location.
Im able to rip movies and burn movies (DVD-R, DVD-RW, DVD-DL), iMovie videos, iTunes cds, rip audio discs, etc.
The media is Dual-Layer DVD-R in disk utility
I burn it at the slowest possible speed (on both systems) at 2.4x
After it writes the data to the disc and finishes, i get this lovely image:
I tried doing a test install of it from the burned dvd and it installed fine.... = what the huh!?
its done this twice.
using the same media on a 15" 2.2ghz uMBP late 2008 gives me a completed successfully notification every-time.
burn info:
17" Superdrive info:
HL-DT-ST DVDRW GS21N:
Model: HL-DT-ST DVDRW GS21N
Revision: SA17
Serial Number: KZZ91OM5217
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
15" Superdrive info:
MATSHITADVD-R UJ-868:
Model: MATSHITADVD-R UJ-868
Revision: KA14
Serial Number: dE0E4283
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
Log Files from the 17" uMBP
Here are the Disk Utility Logs
Quote:
2009-08-23 15:19:30 -0700:
2009-08-23 15:50:48 -0700: Eject of �disk2s3� succeeded
2009-08-23 15:50:51 -0700: Burning Image �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Image name: �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Burn disc in: �HL-DT-ST DVDRW GS21N�
2009-08-23 15:51:02 -0700: Erase disc before burning: No
2009-08-23 15:51:02 -0700: Leave disc appendable: No
2009-08-23 15:51:02 -0700: Verify burned data after burning: Yes
2009-08-23 15:51:02 -0700: Eject disc after burning
2009-08-23 15:51:02 -0700:
2009-08-23 15:51:02 -0700: expected CRC32 $0F91EA17
2009-08-23 15:51:02 -0700: Preparing data for burn
2009-08-23 15:52:25 -0700: Opening session
2009-08-23 15:52:31 -0700: Opening track
2009-08-23 15:52:31 -0700: Writing track
2009-08-23 16:11:26 -0700: Finishing burn
2009-08-23 16:12:26 -0700: Closing session
2009-08-23 16:12:28 -0700: Finishing burn
2009-08-23 16:14:05 -0700: Burn failed
2009-08-23 16:14:05 -0700: The device failed to respond properly, unable to recover or retry.
2009-08-23 16:14:16 -0700: Unable to burn �Mac OS X Install DVD.dmg�. (The device failed to respond properly, unable to recover or retry.)
2009-08-23 16:21:59 -0700: Attach Image �Mac OS X Install DVD.dmg�
2009-08-23 16:21:59 -0700: Initializing�
2009-08-23 16:22:00 -0700: Verifying�
2009-08-23 16:22:00 -0700: Verification completed�
2009-08-23 16:22:00 -0700: expected CRC32 $0F91EA17
2009-08-23 16:22:00 -0700: Attaching�
2009-08-23 16:22:00 -0700: Checking volumes�
2009-08-23 16:22:01 -0700: Operation canceled by user.
2009-08-23 16:22:02 -0700: Volume check completed�
2009-08-23 16:22:02 -0700: Mounting�
2009-08-23 16:22:02 -0700: Finishing�
2009-08-23 16:22:03 -0700: Finishing�
2009-08-23 16:22:03 -0700: Image �Mac OS X Install DVD.dmg� attached successfully.
**********
Here is from ~/Library/Logs/DiscRecording.log
Quote:
Disk Utility: Burn started, Sun Aug 23 14:57:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 15:19:01 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Disk Utility: Burn started, Sun Aug 23 15:51:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 16:13:34 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
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Oct 22, 2010
I am having an issue where the superdrive in my BRAND NEW mac pro isn't working correctly. It doesn't read DVD's consistently, System profiler hangs when you click on disc burning and after that the drive does not respond to eject commands. When you do get the tray to open, insert a DVD that is a known good disc, it will "mount" on the desktop then when you click on it, it hangs trying to read the disc. When you right click and select eject, the icon just goes away and the disc does not eject. A restart at least allows me to eject the disc. Resetting SMC has no effect on the drives behaviour. Or suggest a good aftermarket DVD drive?
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Mar 14, 2006
I had to drop my iMac G5 in this morning to the apple store to get a stuck DVD out of the superdrive!!. My question is, how often to discs get stuck in the drive??? Is this a common problem??? Is there a risk of the disc getting stuck every time you put one in???? Why wouldn't apple put a pinhole to manually eject the disc or some other way of manually getting the disc out!???
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Jan 24, 2006
I have a 17" Power Book G4 which is three months old. It is my first Mac after 20 years with a PC and it is not a happy Mac. I am not a happy Mac owner It now has a CD jammed in the superdrive. It will neither eject or be recognised. All the threads say hold down the mouse button, this will force eject the disc. All this does is give me a blue screen. No effect on the disk. While I sit here it is trying to eject the disc on its own every 30 seconds or so. It is a home made disc with a paper label which works in my 2 PCs and windows laptop. How do I get it out, preferably without the use of a hammer.
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Jun 19, 2009
i have a 15in powerbook titanium g4.
My hard drive died 2 weeks ago.
So i just install a new hard drive and i forgot my superdrive does not work.
all it does is take the restore disk and spits it back out.
how can i install the mac OS on the hard drive without my superdrive working?
i have somewhere a old usb external cdrom but i dont know if i can find or if it will run/work.
If i find and my external will work, Can i use that to install my OS restore disc and it will reconize it and run/install?
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Jan 7, 2009
i have just bought a used grey macbook and on my girlfriends macbook the superdrive sucks the disc in almost straight away whereas on my macbook i have to push the disc almost all the way in before it actually sucks it in. Is there anyway of fixing this and making it suck the disc in like it should do?
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Nov 9, 2007
I keep getting error 0x 80020022 "communication to disc drive failed"no matter what i try burning. Firmware is up to date, and I'm using hi-quality discs. It's holding up my livelyhood
Information:
g5 dual 2.5
Mac OS X (10.4.9)
6 gig RAM, ATI 9600 card
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Dec 26, 2008
I have software on a mini (3") CD. Is this size disc compatible with a Superdrive"
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Mar 25, 2009
So about 6 months ago, my powerbook g4 1.67's drive just starting spitting out any disc you put in. It would take them, whir around for a bit, then eject. It seemed like it had just died pretty much. Today, on a whim, I decided to try a disc in the drive, and it works! Apple repair had given it up for dead, so why do you think it came back?
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Jun 25, 2012
why I get this message when trying to burn photos on to high quality discs."The burn to the SuperDrive drive failed. The disc drive didn’t respond properly and can’t recover or retry." I have just managed to burn some others photos perfectly fine.
Info:
iPhoto '11, Mac OS X (10.7.4)
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Jun 23, 2012
Why does the internal hard drive in my MacBook Pro spin up at seemingly random times? The activity monitor shows high data rates to and from the drive.
Info:MacBookPro, Mac OS X (10.6.8)
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Jul 27, 2008
I was thinking, for the next generation MacBook Air, would you want a slightly thicker (thickest part is 0.9in, tinnest is ~0.35in) laptop with a built in Superdrive, more ports, etc, or would you perfer that Apple moves away from this with a thinner computer (0.1in thinnest, 0.6in thickest), but with same limited ports.
I would actually perfer thicker with a superdrive, since I want an air but I want it to be like a MacBook but thinner. What do you think? Btw, this is assuming the regular MacBook does not change in size, since that would sway peoples opinions.
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Mar 15, 2010
I'm reformatting my MBA for it's soon-to-be new owner, and I would like them to have the same purchase experience I had, which includes getting the animated travel through space with the music and "welcome" in all different languages when they first turn it on.
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Jun 12, 2012
With the Apple sign and the timer spinning. I am unable to get to the screen where i can input my password at all. The macbook is about 6 months old and is running on Lion. whether this is hardware, software or virus? I have tried some different key press combinations to reset the MacBook to factory default setting but the problem is, no image was taken of the macbook in time machine and when bought, it did not come with a disc with OSX on.Â
Info:
MacBook, Mac OS X (10.6.4)
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Jul 2, 2012
I got my first Mac-book Pro earlier. Tomorrow I'll be charging my mac, but what's the initial charging?
Info:
Mac Pro, Mac OS X (10.7.3)
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Dec 5, 2010
I'll cover the background to when this started happening.
I took my macbook out of an outer case to clean the shell itself.
I used wet ones which have alcohol so I wasn't worried, but also wasn't careless.
I once got a screen that said I needed to restart my computer. So I did.
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Sep 5, 2009
I'm use toast to put an image file on a DVD, but when I put the DVD in, it just spins around for a bout 8 seconds and then ejects without even acknowledging it anything on the screen. Very annoying. Here's what the disc burning says in "about this mac": HL-DT-ST DVDRW GSA-S10N:
Firmware Revision:AP12
Interconnect:ATAPI
Burn Support:Yes (Apple Shipping Drive)
Cache:2048 KB
Reads DVD:Yes
CD-Write:-R, -RW
DVD-Write:-R, -R DL, -RW, +R, +R DL, +RW
Write Strategies:CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:Insert media and refresh to show available burn speeds
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Sep 6, 2009
I just tried to play a legit DVD and it won't play. It accepts the DVD, spins for a bit then spits it back out. I've tried several ones. All legitimate dvd's (not burnt ones) and none of them work. I've played DVD's on here before.
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Feb 18, 2010
I am trying to repair a macbook pro for a friend, I think it's the logic board, but I wanted to check with you all before I go buy one. When the battery is fully charged, I press the power button, I hear the hard drive spin for about 5 seconds then stop. The superdrive on it is broken so I can't try the restore disk. I ordered Pram, I am going to replace that. I tried two different hard drives and I know they are both good, I tried them in the macbook and through a usb port, and the same thing happened both times.
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May 16, 2012
I installed the latest update 10.7.4. After the nice progress bar finished, I just get a nice Apple logo and a spinning wheel of death. Rebooting gives me a new progress bar and a new spinning wheel of death. OPTION-start does not really help, since there is no DVD drive on the MacBook Air Core2 to reboot from.Â
Info:
MacBook Air (Mid 2009), Mac OS X (10.7.4)
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