Hardware :: SuperDrive Will Not Burn Disk On MacBook
Mar 3, 2008
I've got a MacBook that is a couple of years old now. I'm trying to burn about a dozen copies of some audio from a conference I ran. I've tried burning directly from iTunes and by using Toast. In both cases it's hit and miss. Sometimes I'll get one or two copies burned, and then an error message will come up saying that the disk can't be burned. The error messages are different with both programs, but in either case, I'm stuck. The MacBook is no longer under warranty, so I'd like to avoid having to take it in to be repaired. Could it be something as simple as needing to be cleaned?
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Jun 13, 2012
I tried to burn 1.4GB of data on a 4.7GB blank DVD using Finder but got an error message saying "file is too large to fit on the disc. Remove some files an try again". I'm on Mac OS X 10.6.8.
Info:
iMac, Mac OS X (10.6.7)
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Aug 23, 2009
Im using a 17" unibody macbookpro 2.66 early 09 to make a copy of my Leopard Disc to put in an offsite storage location.
Im able to rip movies and burn movies (DVD-R, DVD-RW, DVD-DL), iMovie videos, iTunes cds, rip audio discs, etc.
The media is Dual-Layer DVD-R in disk utility
I burn it at the slowest possible speed (on both systems) at 2.4x
After it writes the data to the disc and finishes, i get this lovely image:
I tried doing a test install of it from the burned dvd and it installed fine.... = what the huh!?
its done this twice.
using the same media on a 15" 2.2ghz uMBP late 2008 gives me a completed successfully notification every-time.
burn info:
17" Superdrive info:
HL-DT-ST DVDRW GS21N:
Model: HL-DT-ST DVDRW GS21N
Revision: SA17
Serial Number: KZZ91OM5217
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
15" Superdrive info:
MATSHITADVD-R UJ-868:
Model: MATSHITADVD-R UJ-868
Revision: KA14
Serial Number: dE0E4283
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
Log Files from the 17" uMBP
Here are the Disk Utility Logs
Quote:
2009-08-23 15:19:30 -0700:
2009-08-23 15:50:48 -0700: Eject of �disk2s3� succeeded
2009-08-23 15:50:51 -0700: Burning Image �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Image name: �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Burn disc in: �HL-DT-ST DVDRW GS21N�
2009-08-23 15:51:02 -0700: Erase disc before burning: No
2009-08-23 15:51:02 -0700: Leave disc appendable: No
2009-08-23 15:51:02 -0700: Verify burned data after burning: Yes
2009-08-23 15:51:02 -0700: Eject disc after burning
2009-08-23 15:51:02 -0700:
2009-08-23 15:51:02 -0700: expected CRC32 $0F91EA17
2009-08-23 15:51:02 -0700: Preparing data for burn
2009-08-23 15:52:25 -0700: Opening session
2009-08-23 15:52:31 -0700: Opening track
2009-08-23 15:52:31 -0700: Writing track
2009-08-23 16:11:26 -0700: Finishing burn
2009-08-23 16:12:26 -0700: Closing session
2009-08-23 16:12:28 -0700: Finishing burn
2009-08-23 16:14:05 -0700: Burn failed
2009-08-23 16:14:05 -0700: The device failed to respond properly, unable to recover or retry.
2009-08-23 16:14:16 -0700: Unable to burn �Mac OS X Install DVD.dmg�. (The device failed to respond properly, unable to recover or retry.)
2009-08-23 16:21:59 -0700: Attach Image �Mac OS X Install DVD.dmg�
2009-08-23 16:21:59 -0700: Initializing�
2009-08-23 16:22:00 -0700: Verifying�
2009-08-23 16:22:00 -0700: Verification completed�
2009-08-23 16:22:00 -0700: expected CRC32 $0F91EA17
2009-08-23 16:22:00 -0700: Attaching�
2009-08-23 16:22:00 -0700: Checking volumes�
2009-08-23 16:22:01 -0700: Operation canceled by user.
2009-08-23 16:22:02 -0700: Volume check completed�
2009-08-23 16:22:02 -0700: Mounting�
2009-08-23 16:22:02 -0700: Finishing�
2009-08-23 16:22:03 -0700: Finishing�
2009-08-23 16:22:03 -0700: Image �Mac OS X Install DVD.dmg� attached successfully.
**********
Here is from ~/Library/Logs/DiscRecording.log
Quote:
Disk Utility: Burn started, Sun Aug 23 14:57:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 15:19:01 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Disk Utility: Burn started, Sun Aug 23 15:51:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 16:13:34 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
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Feb 21, 2008
Every time i try to burn a cd/dvd on my mbp no matter which burn application i choose.. the superdrive likes to rejeckt the medium since the 10.5.2 update and it says there was an intern error.
Is there a way to check what's wrong with my superdrive, what can i do?
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Aug 1, 2009
My early `08 mac pro has been having problems with it's superdrive, will not burn DVD's, and it's skipping on burning CD's. Can anyone recommend a good replacement drive.
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Feb 25, 2010
I have a G5 PowerMac and it has a SuperDrive. I can still watch DVDs but I cannot burn them. When I put in a blank it just spits them out. I don't know if this has anything to do with it but my iDVD is not compatable with the version of OSX I am running. I can't even burn music onto a DVD from itunes. CDs work fine though.
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Dec 3, 2007
The guys at work convinced me that I could change out my own internal superdrive and I did. Now it will read disks but it won't burn from idvd or itunes. I get the message "burning preparation error: Not enough space for encoding the remaining assets. The weird thing is since I changed out my internal superdrive my external la cie DVD burner gives me the same message when I try to burn to it.
Information:
G5 (new) Pioneer DVD -RW DVR-112D
Mac OS X (10.4.10)
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Nov 25, 2010
Every time I try to export a movie in iMovie or burn a disk in iDVD an error message pops up and says that my startup disk is full. So I bought an external hard drive and backed up my mac using Time Machine. Now I want to delete everything off my mac's internal Hard Drive and use my external hard drive so I can empty my disk. Does this make sense? If so will you please tell me how to do so.
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Dec 19, 2006
So my super drive is not able to write double layer dvd's, even though it's supposed to, as confirmed by the System Profiler. I'm using the right kind of blanks (DVD+R DL), tried different brands, and it always just stops with a "media writer error" right away. It recognizes them as writable disks when I insert them, but simply refuses to actually write.
It's the 17" G5 iSight model. Is there an easier way to fix this than to send the whole thing to Apple to have the drive replaced? Also, how much does it run for Apple to install a new super drive for me?
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Jun 9, 2012
I shoved a mini-cd into my MacBook pro's SuperDrive and, when nothing happened, used another dick to push it in further. It doesn't show on the desk top and I'm at a loss as to how to retrieve it. ( yes, I know this was a numb move.)
Info:
MacBook Pro, Mac OS X (10.7.4)
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Aug 12, 2010
I have never had any problems with this SuperDrive, until I installed Toast last week. I went to burn a disk, and it failed the burn; then after that any kind of disk I inserted into the drive would be ejected.
The drive doesn't even try to read it, nor does it try to spin up whatsoever... I put the disk in, it makes an 'accepting' noise, then less than two seconds later, it rejects it. I'm running 10.6.4, with HL-DT-ST DVDRW GSA-S10N running AP12 firmware.
Like I said before, the disk drive never had trouble reading anything, but all of a sudden decided to reject every one under the sun.
Restarting in Windows doesn't effect it, nor does inserting a disk before the computer boots. Everything appears normal in diagnostics, but the drive is not even trying to read it.
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Apr 11, 2010
the burning disk is maxwell dvd+r
an error appearing when burning ''failed to calibrate the laser power level''
i have mbp (late 2008)
how to fix it ?
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Jun 25, 2012
why I get this message when trying to burn photos on to high quality discs."The burn to the SuperDrive drive failed. The disc drive didn’t respond properly and can’t recover or retry." I have just managed to burn some others photos perfectly fine.
Info:
iPhoto '11, Mac OS X (10.7.4)
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Aug 27, 2009
So I have an ISO file that I need to burn onto a dvd, and i bought some double-layer DVD+R's at the shop... And apparently it doesnt work. I mount the image, and then click on Burn.
A pop-up appears for like 2 seconds saying: Finishing Burn. The CD comes out, blank as ever...
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Jun 13, 2012
how can i burn my pics from disk to my macbook
Info:
MacBook
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Apr 12, 2012
I have a mac pro 2.8 Ghz Quad-Core Intel Xeon box. Tonight I replace my 8 g memory sticks with 16g memory sticks. After rebooting my super drive will no longer mount any disk that is put in the tray. I close the tray then after several seconds the try pops back open. I have tried cleaning the drive with a cleaning disk, it does not work. No sound comes from the drive, in other words I don't hear it attempt to spin up. The super drive shows up in disk utility and under Disc Burning in system information.
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Nov 7, 2010
I've been burning a couple discs recently and as soon as it finishes burning it ejects them then tries to verify the integrity of the burn.
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Apr 8, 2009
My MBP has been acting up lately. It seems that whenever I put a DVD into my drive, it sounds like the computer is reading it or attempting to and then spits it back out. When I put the dvd back in a second time, it reads it just fine and mounts it on desktop without any problems. Doesnt seem to matter what kind of dvd it is; game, movie, etc. The SuperDrive only reads it when I put the disk in the second time. I'm running 10.5.6.
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Feb 20, 2010
I have been trying to burn DVD on my macbook pro (late 2008) using Disk Utility and Burn and I always faced a message that says: " The disc can't be burned; it might be incompatible with this sic drive. Please try a different brand of disc, or try burning at a slower speed". I can burn CDs just fine .. but when it comes to DVD +R +RW +DL I cannot ! I have important files that I need to burn but I can't due to this problem. I'd like to mention that I have tried 2 different DVD brands with the speed of x2 and x4 with no luck!
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Jun 28, 2010
I have been trying to burn a .cdr file to a dual layer dvd using Disk Utility. I got it to work once, but I tried four times. I think that it must be very sensitive or something, because I can't figure out any other factor that affects it.
Has anybody else run into this problem, and if so, what's your solution? I think it may have to do with vibrations of the disk drive or something, but I would be lying if I said I knew that for sure...
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Dec 28, 2009
I am trying to upgrade my Dad's mac mini to Snow Leopard and have encountered a problem. When I insert the Leopard disk I cannot get it to read the disk, the box comes up as if I have inserted a blank DVD. I have also tried inserting ilfe09 disk and have the same problem. The drive does appear to be making an odd bleaping. I have tried resetting the PRAM and cannot get it to bleap?
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Aug 13, 2006
The last time I tried to insert a disk it would not go in, something (not a disk) was stopping it once it had traveled about half way in.
I then noticed that when waking from sleep or turning on, the normal noise was very different, cut short, and sounded like it was struggling against something.
I believe the mechanism of the drive has somehow failed. Does anyone have any solutions?
It is a iBook G4 1.33GHz with 1.25GB ram installed if that helps.
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Mar 22, 2012
I have a problem on my IMac 27" (early 2010) when I want so listen to some CD. The Superdive doesn't read the disc (is clean of course) and it ejects after a few tried. On the other hand, no problems with DVD. So I don't know if is a software problem.
Info:
iMac (27-inch Late 2009), Mac OS X (10.7.3)
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Aug 23, 2010
It's been almost over 6 month, I didn't run "Disk Utility" on my Early 2006 Tiger MacBook.
As of tonight, I I just run "Verify Disk" .... FAILED to complete. So it won't let me click "Repair Disk" (inactive; no way to click).
That means I have to use my Tiger DVD boot up from superdrive!
Problem is my superdrive has been not responding at all for a couple of month. Since I don't use it at all, I didn't care.
... but now I need to run my Tiger original DVD
What should I do?
Please let me know how to proceed to repair my HD without using superdrive as it is not working. Any alternative?
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Jan 14, 2011
I am getting errors when I attempt to burn my back-up Snow Leopard .dmg in Toast 10 or Disk Utility. Is my superdrive faulty? Here are my error messages.
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Oct 6, 2010
Whenever I try to burn an ISO to CD, it doesn't work, because Disk Utility requires me to insert a "Matshita DVD-R" and I don't have any of those. I only have DVD+R and CD-R. How do I burn it?
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Dec 9, 2010
I can't burn a disk, any disk. Toast was working fine but now won't launch. I reinstalled it twice, threw out the preferences, tried launching it from different users (including Administrator), repaired disk permissions, ran Disk Warrior to rebuild directories... Toast still won't launch. So, I turned to the Disk Utility to try and burn a disk, the "Burn" button is always greyed-out. Serious Voodoo, I can't burn a thing even if I were a fire bug.
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Oct 28, 2007
I can burn CD-R and DVD+R but I am having a problem burning a cd that is DVD+R DL. Every-time I try to burn that kind of CD through either Toast or Disk Utility I get an error message that says "Unable to burn. The device failed to calibrate the laser power level for this media.". I know my SuperDrive is a DVD+R DL it shows it in the system information. Is it mabye the CD i bought? the one I have is Memorex Doublelayer DVD+R DL 8.5gb, 249min, 2.4x
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Jul 20, 2009
It all started last week when I tried burning an ISO to a blank Memorex DVD-R. When I inserted the DVD it would eject the CD over and over again no matter how many times I tried. The same thing would happen if I used a Memorex CD-R. Now these CD's worked in the past without any issues, and seem to work just fine on my other computers.
I decided to go out and buy a different brand of DVD-R's at Office Depot, thinking the laptop just wasn't really into these DVD's anymore. I ended up buying TDK DVD-R's. The computer seemed to like these more because it didn't eject them when I placed them into the drive.
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Jul 18, 2010
an exact copy of OS X disk which come with my new Mac book pro -just in case the original disk gets damaged (I already had such unpleasant experience with previous Mac). what are the precise steps to do this burning of an exact copy of CD and can it be done with software already installed in my Mac laptop.The laptop is bought 4 months ago with OS X 10.6, no additional (3rd party) disk burning software is installed.
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