Laptops :: MacBook Pro Superdrive Failure?
Apr 21, 2010
My 2.33GHz C2D MacBook Pro running 10.6.3 has suddenly decided it doesn't have an optical drive installed!
If I put a CD or DVD in the drive it will pull it in, spin but fail to recognise the disc. It is impossible to eject the inserted disc by any means - except by using a piece of cardboard to stop it spinning after a restart. I have tried data, audio and video CDs/DVDs.
System Profiler says I only have a hard drive attached to Serial-ATA and have no Disc Burning devices installed.
Has the optical drive failed? If so why does it still spin up if the computer doesn't know the drive is there? Does the fault lie elsewhere?
View 3 Replies
ADVERTISEMENT
Aug 23, 2009
Im using a 17" unibody macbookpro 2.66 early 09 to make a copy of my Leopard Disc to put in an offsite storage location.
Im able to rip movies and burn movies (DVD-R, DVD-RW, DVD-DL), iMovie videos, iTunes cds, rip audio discs, etc.
The media is Dual-Layer DVD-R in disk utility
I burn it at the slowest possible speed (on both systems) at 2.4x
After it writes the data to the disc and finishes, i get this lovely image:
I tried doing a test install of it from the burned dvd and it installed fine.... = what the huh!?
its done this twice.
using the same media on a 15" 2.2ghz uMBP late 2008 gives me a completed successfully notification every-time.
burn info:
17" Superdrive info:
HL-DT-ST DVDRW GS21N:
Model: HL-DT-ST DVDRW GS21N
Revision: SA17
Serial Number: KZZ91OM5217
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
15" Superdrive info:
MATSHITADVD-R UJ-868:
Model: MATSHITADVD-R UJ-868
Revision: KA14
Serial Number: dE0E4283
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
Log Files from the 17" uMBP
Here are the Disk Utility Logs
Quote:
2009-08-23 15:19:30 -0700:
2009-08-23 15:50:48 -0700: Eject of �disk2s3� succeeded
2009-08-23 15:50:51 -0700: Burning Image �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Image name: �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Burn disc in: �HL-DT-ST DVDRW GS21N�
2009-08-23 15:51:02 -0700: Erase disc before burning: No
2009-08-23 15:51:02 -0700: Leave disc appendable: No
2009-08-23 15:51:02 -0700: Verify burned data after burning: Yes
2009-08-23 15:51:02 -0700: Eject disc after burning
2009-08-23 15:51:02 -0700:
2009-08-23 15:51:02 -0700: expected CRC32 $0F91EA17
2009-08-23 15:51:02 -0700: Preparing data for burn
2009-08-23 15:52:25 -0700: Opening session
2009-08-23 15:52:31 -0700: Opening track
2009-08-23 15:52:31 -0700: Writing track
2009-08-23 16:11:26 -0700: Finishing burn
2009-08-23 16:12:26 -0700: Closing session
2009-08-23 16:12:28 -0700: Finishing burn
2009-08-23 16:14:05 -0700: Burn failed
2009-08-23 16:14:05 -0700: The device failed to respond properly, unable to recover or retry.
2009-08-23 16:14:16 -0700: Unable to burn �Mac OS X Install DVD.dmg�. (The device failed to respond properly, unable to recover or retry.)
2009-08-23 16:21:59 -0700: Attach Image �Mac OS X Install DVD.dmg�
2009-08-23 16:21:59 -0700: Initializing�
2009-08-23 16:22:00 -0700: Verifying�
2009-08-23 16:22:00 -0700: Verification completed�
2009-08-23 16:22:00 -0700: expected CRC32 $0F91EA17
2009-08-23 16:22:00 -0700: Attaching�
2009-08-23 16:22:00 -0700: Checking volumes�
2009-08-23 16:22:01 -0700: Operation canceled by user.
2009-08-23 16:22:02 -0700: Volume check completed�
2009-08-23 16:22:02 -0700: Mounting�
2009-08-23 16:22:02 -0700: Finishing�
2009-08-23 16:22:03 -0700: Finishing�
2009-08-23 16:22:03 -0700: Image �Mac OS X Install DVD.dmg� attached successfully.
**********
Here is from ~/Library/Logs/DiscRecording.log
Quote:
Disk Utility: Burn started, Sun Aug 23 14:57:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 15:19:01 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Disk Utility: Burn started, Sun Aug 23 15:51:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 16:13:34 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
View 2 Replies
View Related
Nov 26, 2009
I tried to install snow leopard on my 3 mos. old macbook pro and received a failure message with the invalid node structure, rebuilding catalog B-tree message.
Not sure what to do, I tried booting up from the leopard install disk and it took about 15 minutes to boot up and everything is wonky, doesn't work right.
View 1 Replies
View Related
Feb 12, 2010
My 15" MacBook Pro has been randomly shutting down. I ran Apple Hardware Tools, but it found nothing. So, I ran TechTool Pro 5.0.6 and discovered a SMART drive failure. On the 'Temperature Changes' test, the black indicator is all the way to the right. What does this mean? What do I need to do?
View 2 Replies
View Related
Sep 2, 2008
I've rented 3 dvds from Netflix and tried to watch them in my MBP, thinking there was a problem with the dvd, but they all have the same issues. The video will suddenly freeze but the audio keeps going. The only way I can get out of this frozen screen is to use the remote that came w/ my MBP to eject the dvd. Also, the dvd menus are no longer functional. I can only press play but I can not navigate the menus with my remote, or with the mouse (the mouse cursor disappears now when I put a dvd in the drive). When I press play, it will play for about 10 minutes and then freeze. It seems like each time it's freezing about halfway into a track/chapter. I can eject the dvd, go back to the beginning, skip forward to the next track, and rewind to just after the point where it freezes, but I have to do this with EVERY track/chapter.
And I have to eject it every time or it won't play at all. This is a dvd-burning Superdrive. I have no idea how I would go about replacing the drive if it's broken, as it's built into the laptop with no way that I can see to access it. The laptop is just barely out of warranty. Here's another Mac oddity: when I log into Apple's own forums, the option to post a new thread in any of their forums is gone. It's not at the top of the page where it used to be, nor is it anywhere on any of the pages that I've visited. I'm talking about when I go to the main discussions page, and then click on the link for Macbook Pro or iPod, there's nothing there for posting.
View 5 Replies
View Related
May 13, 2012
Macbook Pro won't boot. Symptoms preceding failure included failure to open Firefox. When trying to cold boot I can get as far as the start-up sound, the Apple logo, and the spinning whieel (spins for a bit but not for very long) and then major failure. Not running Liom.
Info:
imac 10.1, Mac OS X (10.6.2), also have macbook pro running os 10.5
View 2 Replies
View Related
Jul 27, 2008
I was thinking, for the next generation MacBook Air, would you want a slightly thicker (thickest part is 0.9in, tinnest is ~0.35in) laptop with a built in Superdrive, more ports, etc, or would you perfer that Apple moves away from this with a thinner computer (0.1in thinnest, 0.6in thickest), but with same limited ports.
I would actually perfer thicker with a superdrive, since I want an air but I want it to be like a MacBook but thinner. What do you think? Btw, this is assuming the regular MacBook does not change in size, since that would sway peoples opinions.
View 21 Replies
View Related
Jun 9, 2012
Can I use the MacBook Air superdrive with another Mac, such as a MacBook Pro?
Info:MacBook Air (11-INCH, MID 2011), Mac OS X (10.7.4)
View 1 Replies
View Related
Oct 27, 2010
I've recently attempted to install 2 sticks of 2GB RAM into my MacBook Pro, but unfortunately had jammed one stick in the lower RAM compartment (Apparently I forgot to enter it at 45�) and had a rough time getting it out.
The RAM stick is busted and had to replace it, but I'm quite sure the slot might suffered a bit.
What are the signs of RAM failure?
View 1 Replies
View Related
Mar 14, 2012
After trying several times to upgrade to Snow Leopard and finding out, per a post here to the community, that my MacBook had a CD reader instead instead of a CD/DVD reader (you can see the whole drama here [url]..
'AmazonBasics USB 2.0 8x DVD Writer External Optical Drive (Black)' by AmazonBasics USB 2.0 External Slim DVD Writer
and tried to upgrade to Snow Leopard from that.Everything was going great - until the two minute mark. And then the external DVD reader kept spitting out the DVD. I kept putting it back in and trying it again.
After about 10 minutes of this, I restarted the computer. It started and got the flashing question mark sign. I started the DVD reader again, and after probably 20 minutes, it started installing SNow Leopard again. And probably at the two minute mark, I got the error message "An error occurred while installing Mac OS X."Everything is siting silently now. There's an error message and a spinning wheel on my screen. The reader is silent.
I'm convinced this is a power issue - the DVD reader/player is drawing power from the Mac, but obviously, it's not enough. A search of the house has found no power adapter that works with this DVD player. I'll be going to Radio Shack tomorrow and hoping against hope they have something. And I have an appointment at the genius bar at the Apple STar on Saturday.
Info:MacBook, Mac OS X (10.5.8)
View 8 Replies
View Related
Nov 8, 2010
i have just started my phd and am looking for a portable laptop. my requirements are pretty basic - lots of word processing, music, movies, and of course internet. maybe some photo editing. now first, i am a little mixed up if i should go for the macbook pro (basic 13 inch) or the newly launched macbook air (13 inch basic). pro is more powerful and cheaper than air. but then air is lighter and also has the faster flash memory! on the other hand, i am tempted to go for an SSD option with the pro. the price goes up of course by 315 $ or so. but in a way then the system could last me for a very long time given that the new polymer batteries last 3 times than normal ones. and its really the batteries/HDD that get worn out first.
on the other hand i am a little wary of SSD technology. it seems that the old HDD's are not that bad, and have some advantages over the SSD's. an internet search reveals that the 1st generation SSD's had a lot of problems. so does apple now use 1st generation ones or newer ones? moreover, is the SSD option more reliable or the flash drive one (with air)? basically am ready to invest a big amount provided i am assured that the system will last me for a long time to come.
View 20 Replies
View Related
Mar 12, 2009
so i got my 3 week old mbp 15 (which i dropped and dented) replaced today due to kernel panic/ram failure/apple store only had 1 memory stick in stock...
my question is, what causes ram failure? i dont want it to happen again, i didnt install any 3rd party ram.
View 6 Replies
View Related
Feb 17, 2008
while enjoying a beautiful, sunny day here I was outside with my MBA surfing the web. I had a few other apps open at the same time like iTunes, QuickTime and Mail. Safari all of a sudden beach balls and I wait a bit until I try doing a force quit on it. After a while I still have no response and I cannot close it. So, I hold my breath while forcing a shutdown with the power button. To make a long story short, I ended up with the flashing question mark on the gray screen. Now I'm doing a remote reinstall from my MBP!
View 24 Replies
View Related
Nov 29, 2009
Snow Leopard says service battery, and for the 3rd time the battery has dissolved into failure in exactly the same way. Stays high for a month (99%), drops to 8x%, climbs to 9x% and then finally dies... Now, this would be my fourth (yes 4th!) battery, and the 3rd time the Laptop will have to go into an Apple store, as the power circuitry in here must have something wrong. So... new MBP time I think [Applecare for 3 years, 26 months into my 36 month warranty!]
View 12 Replies
View Related
Jun 12, 2010
Just experienced a hard drive failure right now on my MacBook (2007). Everything had froze and I shut it down. When I started it again, the screen was dimmed and the Apple jingle went on a louder sound then before. Is this a sure sign of a MacBook hard drive failure or would it be related to something else, for example, the logic board?
Also, what should I do now? Last full backup was 3 weeks ago and I had worked on lots of things between that period of time and now.
View 4 Replies
View Related
Jul 7, 2010
I have a late 2008 MacBook Pro 2.4GHz with 2GB of RAM. I can't say it's ever been magnificently fast, but I always blamed it on the memory. I've always intended on upgrading it, just never got around to it. I've also been away for 6 months, so haven't been using my computer.
But today I've been trying to use Photoshop & it's hideously slow! Even the simplest task such as a desaturate command can take as long as 2 minutes! Admittedly on a large size document.
I have iStat in the menu bar. When performing these tasks I would assume it would display some sort of indication it's processing in the CPU. But it displays Photoshop only using at much as 16% CPU & the memory having 500MB of inactive memory? My brother had been using my computer away & was constantly complaining of the speed of it. He suspects it could be a CPU issue. Am I correct in thinking Photoshop should be using more CPU when processing a task?
View 3 Replies
View Related
Mar 6, 2012
I click on a video it simply says plug in failure, if im lucky 5 seconds of advert!? im currently runnin Lion 10.7.3 and have tried uninstalling adobe flash and reinstalling but still no joy!?
View 8 Replies
View Related
Apr 11, 2012
My laptop is MBP 13" early 2011, after using a usb bluetooth adapter( built-in bluetooth had compatiblity problem with my mobile phone) and unplug it, and then found the built-in bluetooth is not working any more, it can search devices, but it won't establish connections or pair with other devices. At firs I thought it was the bluetooth driver or configuration problem, I try to reset factory setting using the develper tool Bluetooth Explorer, then reset kext file, even tried installing a new lion, but the problem remains. So I think it's not driver/configuration problem now, it's hardware failure, but wait.. just caused by using other usb bluetooth adapter? I really can't understand why apple will let such thing happen....
Info:Mac OS X (10.7)
View 1 Replies
View Related
Jun 15, 2012
Just got my new Macbook Pro Retina. Migrated my applications and data from my Macbook Air. Everything worked great. Apple Update advised that new updates were available. I accepted and ran the updates. Now it gets a kernal panic at boot. Can boot into Safe Mode however. I used Command R to reinstall OSX but that did not correct my problem. Same kernal panic persists.
View 1 Replies
View Related
Oct 23, 2009
i seem to have a problem with my airports performance lately, it seems to take ages to load up pages. is there anything i can do to boost its performance without actually having to buy peripherals. my second problem is that i want to connect my superdrive trough a hub but it seems to be impossible can any one plz help URGENT.
View 1 Replies
View Related
Apr 8, 2008
I would like to reinstall my MBA, I have not the superdrive, how can I proceed, I would like the next owner of my laptop to have my computer like New In Box.
View 8 Replies
View Related
Jun 16, 2008
I've done searches here on this topic, and it seems like everyone gave in and picked up the Superdrive.
I've made a partition using bootcamp assistant, and I have an .iso of the legal disk. I used to install a VMware image, but I plan to replace it with the bootcamp image once I get that done; haven't even activated windows.
I have installed rEFIt; have the .iso and the files copied from the iso into the BOOTCAMP partition; but when it tries to boot to there, it complains about not being a system disk, or some such. One poster noted having two entries in rEFIt, and the useful one had something about a boot/cdboot.efi option, but I don't see that option in rEFIt anywhere.
Has anyone else made progress on this?
Also, it'd be great if one of these things could be made sticky, given the hassle it seems to be, and the several threads that have cropped up with questions, and not much in the way of answers.
View 1 Replies
View Related
Jun 27, 2008
i know that the superdrive cannot be connected to the mini Via USB, which is a pain, but what if i were to buy the superdrive, take it apart and hook it up to my mini, replacing the Combo Drive already in there, Would that work i'm as assuming that it would all be compatible.
View 2 Replies
View Related
Jan 22, 2009
Not as impossible as everyone says, and no hardware modding needed. Note this is currently any PC, not any Mac - it works on my MacBook Pro in Boot camp, but I haven't tried doing this in OS X yet. I will do tonight if I have time. Here's instructions anyway: [URL]
View 3 Replies
View Related
Mar 13, 2009
Anyone using anything decent or just chucking it in your bag and hoping it doesn't get scratched/dropped?
Currently using a modded leather square CD storage thingie, but it's a bit thick, kind of defeats the purpose. Wouldn't be so bad if it wasn't for the fixed USB cable which gets snagged.
Strange that the usual suspects (Tucano etc.) haven't made a custom case for this peripheral.
View 6 Replies
View Related
Nov 8, 2009
I am having trouble getting any DVDs to burn on my 2.2GHz SR MBP. I have tried using Toast as well as the Finder and I keep getting an error message. I have tried restarting the computer and trying a different brand of DVD. The drive can read DVDs just fine but I can't seem to burn anything successfully.This happened several months ago but went away when I retried burning the disk.
View 5 Replies
View Related
May 1, 2010
Sorry if this is a redundant question but how do you boot off a MBA superdrive.. does the disc show up on the desktop and you just choose to install it? I don't get what is happening internally on an Air.
I've never tried booting off USB before, in all my years on Mac, including the time I tried, but failed to boot off USB on a 1998 iMac G3 with no firewire.
MBA's have some superior USB power, right?
View 11 Replies
View Related
May 7, 2010
I'm trying to boot frm the iso file to flash my run core drive to a new fw and after trying everything my MBA just doesn't recognize the drive. The drive however does pop up when the MBA is loaded in normal mode.
View 6 Replies
View Related
Apr 2, 2012
I'm thinking about replacing my Superdrive with an SSD drive in my early '08 MBP.Â
I ordered a Caddy to hold the SSD drive.  Â
Would I be better off putting the SSD drive in the superdrive slot or the standard HD,  Due to Sata/pata reasons.  i hear my MBP uses a pata connection which would limit speed.Â
View 5 Replies
View Related
Apr 23, 2012
How to Install windows 7 using superdrive on mac air (Mac OS X 10.7.3).
Info:
MacBook Air, Mac OS X (10.7.3)
View 1 Replies
View Related
