Mac Pro :: Superdrive - Hangs While Trying To Read Disc
Oct 22, 2010
I am having an issue where the superdrive in my BRAND NEW mac pro isn't working correctly. It doesn't read DVD's consistently, System profiler hangs when you click on disc burning and after that the drive does not respond to eject commands. When you do get the tray to open, insert a DVD that is a known good disc, it will "mount" on the desktop then when you click on it, it hangs trying to read the disc. When you right click and select eject, the icon just goes away and the disc does not eject. A restart at least allows me to eject the disc. Resetting SMC has no effect on the drives behaviour. Or suggest a good aftermarket DVD drive?
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Jun 24, 2010
My mac mini cant read DVD movies but can read Burned CD and Installers. I tried the DVD's with my macbook but works just fine. tried burning some files and it works as well. what do i need to do to fix my problem? do i need to update something or download some programs?
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May 17, 2012
I have a Macbook Air, Version 10.7.2 with a superdrive. Upon inserting a CD with photos on it, I could not find the CD in the finder. However when I inserted the CD into an older mac, the CD showed up on the desktop with all its photos. The superdrive runs DVD's fine, any reason why it would not run the CD? Anything I can do to make it read the CD?
Info:
MacBook Air, Mac OS X (10.7.2)
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Oct 24, 2007
I have a Dual 2.5 GHz PowerMac G5 and out of nowhere the SuperDrive suddenly won't read anything. I put in a CD or DVD and it'll make a short whirring sound about every 4-5 seconds and then after the third time it automatically ejects the disc. Is my drive dead? The computer is still covered under my AppleCare protection plan. Do I need to just bring it in and have it replaced?
Information:
PowerBook G4 15", PowerMac G5 Dual 2.5
Mac OS X (10.4.9)
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Feb 27, 2008
I just got a Mac Pro (2006/2007) and Installed Vista Ultimate x64 from a DVD. When I rebooted and got to the Vista desktop, it no longer lets me used the superdrive. I can eject it from Vista but when I insert a disc, all it does is spin up forever and lock up Vista.
I have reloaded Vista 3 times and get the same issue. Everything else works except the superdrive.
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Apr 7, 2012
When I was discharged from the hospital recently, they gave me a disc with all of my x-rays. Unfortunately, the disc won't read in my MBP. It inserts just fine, spins for a second, but never actually mounts on the desktop. When I eject the disc, I see the cd mount image briefly appear on the desktop before the disc pops out.
how I can get this disc to mount without pulling out my crusty windows laptop?
Info:
Macbook Pro 13", Mac OS X (10.6.4)
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Dec 28, 2009
I am trying to upgrade my Dad's mac mini to Snow Leopard and have encountered a problem. When I insert the Leopard disk I cannot get it to read the disk, the box comes up as if I have inserted a blank DVD. I have also tried inserting ilfe09 disk and have the same problem. The drive does appear to be making an odd bleaping. I have tried resetting the PRAM and cannot get it to bleap?
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Feb 24, 2012
Ever since I updated my '10 Mac Pro to Lion (months ago), my original built in superdrive will not read any DVD's or CD's, commercial or not, that have data on them... It simply assumes the disk is blank when it clearly isn't. Now, if I insert a blank DVD and burn it, it works like a charm... but it will then NOT read the disk that it just burned??? How and why did Lion break my superdrive?
Info:
Mac Pro, Mac OS X (10.7.3)
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Jun 22, 2014
i have a late 2012 macbook pro 13.3" with latest OSX mavericks installed.I have this issue where when I insert this one blank CD RW into the superdrive, it makes a clicking sound for a while and then stops, and nothing happens(CD isn't recognised) ,CD can't be ejected either unless i restart my macbook .However when i try to insert another blank CD RW, it reads and burns just fine.
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Aug 21, 2014
new usb superdrive connected to new macbook pro, superdrive will not read discs, just ejects discs.
Info:
MacBook Pro with Retina display
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Nov 30, 2014
the external SuperDrive on my iMAC does not read some of my music CDs. While the majority runs without any problems, quite a few cannot be read, although they work without any problems on my HiFi and on other CD Drives. All Software is up to date and the Drive is just a few months old.
Info:
iMac, OS X Yosemite (10.10.1)
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Apr 25, 2008
I bought this drive and I was wondering if it will read/write to the mini-dvd discs?
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Mar 22, 2012
I have a problem on my IMac 27" (early 2010) when I want so listen to some CD. The Superdive doesn't read the disc (is clean of course) and it ejects after a few tried. On the other hand, no problems with DVD. So I don't know if is a software problem.
Info:
iMac (27-inch Late 2009), Mac OS X (10.7.3)
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Dec 12, 2014
My iMac desktop will not read music CD's with its superdrive. It will burn CD's. Is this a software problem? It is an iMac 8,1 with original superdrive. I have tried working with permissions and hard drive repair.
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Sep 6, 2014
I purchased a used Apple USB Superdrive for use with my 2013 Retina Macbook Pro. Upon plugging in the USB drive to my USB port, it makes a faint click sound, like its trying to eject a disc. Whenever I try to insert a disc, it never grabs it, or even acts like it will take it.
Info:
OS X Mavericks (10.9.4)
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May 8, 2012
Nothing appears on the desktop, and the DVD doesn't play (this is the second DVD I've tried). The drive works to download software though. These are commercial DVDs from Lovefilm in the UK - there are bound to be some scratches - does this mean I can only play new DVDs?
Also, if I click Finder to eject the DVD, the command is light gray, meaning the IMAC has not actually registered that there's a DVD in the drive, so I have to log off and on again for the DVD icon to appear on the desktop, at which point I can eject it. However, if I click it, it doesn't play. I'd really like to play films if I can.
I don't know what operating system I have, except that it's MAC OS X. I only just got it new two days ago.
Info:
iMac
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Mar 14, 2006
I had to drop my iMac G5 in this morning to the apple store to get a stuck DVD out of the superdrive!!. My question is, how often to discs get stuck in the drive??? Is this a common problem??? Is there a risk of the disc getting stuck every time you put one in???? Why wouldn't apple put a pinhole to manually eject the disc or some other way of manually getting the disc out!???
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Aug 5, 2010
I just replaced my hard drive in my 2007 MacBook Pro. However, when I now put a disc in the superdrive, it only reads it occasionally. Most of the time, it just spits the disc out.
I've tried my tiger install disc, leopard install disc, and snow leopard install disc.
NOTE: I cloned my old hard drive to a back up and put it back on the new hard drive once installed. So, I'm up and running, but I want to reinstall leopard as a fresh install, but the superdrive doesn't want to work.
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Jan 24, 2006
I have a 17" Power Book G4 which is three months old. It is my first Mac after 20 years with a PC and it is not a happy Mac. I am not a happy Mac owner It now has a CD jammed in the superdrive. It will neither eject or be recognised. All the threads say hold down the mouse button, this will force eject the disc. All this does is give me a blue screen. No effect on the disk. While I sit here it is trying to eject the disc on its own every 30 seconds or so. It is a home made disc with a paper label which works in my 2 PCs and windows laptop. How do I get it out, preferably without the use of a hammer.
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Jun 2, 2012
A disc in my superdrive will not eject when the normal command is executed or the eject button is pressed. Is there a method for manually removing a stuck disc?
Info:
Mac Pro, Mac OS X (10.7.1), Mac Book Pro, Mac Mini
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Jun 19, 2009
i have a 15in powerbook titanium g4.
My hard drive died 2 weeks ago.
So i just install a new hard drive and i forgot my superdrive does not work.
all it does is take the restore disk and spits it back out.
how can i install the mac OS on the hard drive without my superdrive working?
i have somewhere a old usb external cdrom but i dont know if i can find or if it will run/work.
If i find and my external will work, Can i use that to install my OS restore disc and it will reconize it and run/install?
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Jan 7, 2009
i have just bought a used grey macbook and on my girlfriends macbook the superdrive sucks the disc in almost straight away whereas on my macbook i have to push the disc almost all the way in before it actually sucks it in. Is there anyway of fixing this and making it suck the disc in like it should do?
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Jun 13, 2012
I tried to burn 1.4GB of data on a 4.7GB blank DVD using Finder but got an error message saying "file is too large to fit on the disc. Remove some files an try again". I'm on Mac OS X 10.6.8.
Info:
iMac, Mac OS X (10.6.7)
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Nov 9, 2007
I keep getting error 0x 80020022 "communication to disc drive failed"no matter what i try burning. Firmware is up to date, and I'm using hi-quality discs. It's holding up my livelyhood
Information:
g5 dual 2.5
Mac OS X (10.4.9)
6 gig RAM, ATI 9600 card
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Dec 26, 2008
I have software on a mini (3") CD. Is this size disc compatible with a Superdrive"
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Mar 25, 2009
So about 6 months ago, my powerbook g4 1.67's drive just starting spitting out any disc you put in. It would take them, whir around for a bit, then eject. It seemed like it had just died pretty much. Today, on a whim, I decided to try a disc in the drive, and it works! Apple repair had given it up for dead, so why do you think it came back?
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Jan 31, 2010
So I was watching friends and on my macbook and whenever I'd move my macbook even a little the superdrive would make noises as if the disc was being scratched inside. All the other discs that I tried didnt do any such thing. Possible reasons? Can I damage the internal laser this way?
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Jul 10, 2010
I've just noticed trying to upgrade from 10.5 to SL that my Superdrive is acting funny. Anyone that's heard a superdrive knows that when you put a disc in the machine it spins up to a first "plateau" and then spins up to full speed. In my case, it spins up to the initial plateau and then spins down again. It will do this cycle maybe 3 - 4 times and then sometimes spit the disc back out. Occasionally it will continue this spin-up-spin-down cycle until I restart and hold the click button (eject does nothing). I am screwed (I'm just out of warrantee). Its a real shame - I use the optical drive so infrequently that I would never notice there was a problem until it's too late. This is a 2009 15" MBP, 2.66 ghz with 4gb ram running 10.5.8. I have a MATSHITA DVD-R UJ-868
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Feb 9, 2012
I noticed my notebook running a little slower than usual so I took the usual steps, without much luck. I then verified and repaired disk permissions in Disk Utility. Tried to use disk repair but got a message that the disk was damaged and I needed to boot from an install disc and run Disk Utility from it. I put the disc in, chose it as my boot disc in Preferences, and ever since once I power up all I get is the chime and a blank grey dead screen. proceed or at the very least remove the disc from the SuperDrive
Info:
MacBook Pro, Mac OS X (10.7.1), 3.06 GHz Intel Core 2, 4GB RAM
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Aug 23, 2009
Im using a 17" unibody macbookpro 2.66 early 09 to make a copy of my Leopard Disc to put in an offsite storage location.
Im able to rip movies and burn movies (DVD-R, DVD-RW, DVD-DL), iMovie videos, iTunes cds, rip audio discs, etc.
The media is Dual-Layer DVD-R in disk utility
I burn it at the slowest possible speed (on both systems) at 2.4x
After it writes the data to the disc and finishes, i get this lovely image:
I tried doing a test install of it from the burned dvd and it installed fine.... = what the huh!?
its done this twice.
using the same media on a 15" 2.2ghz uMBP late 2008 gives me a completed successfully notification every-time.
burn info:
17" Superdrive info:
HL-DT-ST DVDRW GS21N:
Model: HL-DT-ST DVDRW GS21N
Revision: SA17
Serial Number: KZZ91OM5217
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
15" Superdrive info:
MATSHITADVD-R UJ-868:
Model: MATSHITADVD-R UJ-868
Revision: KA14
Serial Number: dE0E4283
Native Command Queuing: No
Detachable Drive: No
Power Off: Yes
Async Notification: No
Log Files from the 17" uMBP
Here are the Disk Utility Logs
Quote:
2009-08-23 15:19:30 -0700:
2009-08-23 15:50:48 -0700: Eject of �disk2s3� succeeded
2009-08-23 15:50:51 -0700: Burning Image �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Image name: �Mac OS X Install DVD.dmg�
2009-08-23 15:51:02 -0700: Burn disc in: �HL-DT-ST DVDRW GS21N�
2009-08-23 15:51:02 -0700: Erase disc before burning: No
2009-08-23 15:51:02 -0700: Leave disc appendable: No
2009-08-23 15:51:02 -0700: Verify burned data after burning: Yes
2009-08-23 15:51:02 -0700: Eject disc after burning
2009-08-23 15:51:02 -0700:
2009-08-23 15:51:02 -0700: expected CRC32 $0F91EA17
2009-08-23 15:51:02 -0700: Preparing data for burn
2009-08-23 15:52:25 -0700: Opening session
2009-08-23 15:52:31 -0700: Opening track
2009-08-23 15:52:31 -0700: Writing track
2009-08-23 16:11:26 -0700: Finishing burn
2009-08-23 16:12:26 -0700: Closing session
2009-08-23 16:12:28 -0700: Finishing burn
2009-08-23 16:14:05 -0700: Burn failed
2009-08-23 16:14:05 -0700: The device failed to respond properly, unable to recover or retry.
2009-08-23 16:14:16 -0700: Unable to burn �Mac OS X Install DVD.dmg�. (The device failed to respond properly, unable to recover or retry.)
2009-08-23 16:21:59 -0700: Attach Image �Mac OS X Install DVD.dmg�
2009-08-23 16:21:59 -0700: Initializing�
2009-08-23 16:22:00 -0700: Verifying�
2009-08-23 16:22:00 -0700: Verification completed�
2009-08-23 16:22:00 -0700: expected CRC32 $0F91EA17
2009-08-23 16:22:00 -0700: Attaching�
2009-08-23 16:22:00 -0700: Checking volumes�
2009-08-23 16:22:01 -0700: Operation canceled by user.
2009-08-23 16:22:02 -0700: Volume check completed�
2009-08-23 16:22:02 -0700: Mounting�
2009-08-23 16:22:02 -0700: Finishing�
2009-08-23 16:22:03 -0700: Finishing�
2009-08-23 16:22:03 -0700: Image �Mac OS X Install DVD.dmg� attached successfully.
**********
Here is from ~/Library/Logs/DiscRecording.log
Quote:
Disk Utility: Burn started, Sun Aug 23 14:57:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 15:19:01 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Disk Utility: Burn started, Sun Aug 23 15:51:02 2009
Disk Utility: Burning to DVD+R DL (RICOHJPN D01) media with DAO strategy in HL-DT-ST DVDRW GS21N SA17 via ATAPI.
Disk Utility: Requested burn speed was 2x, actual burn speed is 2.4x.
Disk Utility: Burn failed, Sun Aug 23 16:13:34 2009
Disk Utility: Burn sense: 4/09/02 Hardware Error, Focus servo failure
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
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