MacBook Pro :: Random Screen Blackout / How To Repair
Sep 2, 2006
I have never witnessed anything such as this on a Mac before, so I'm completely at a loss. It's hard to replicate this problem, as it seems to be totally random--sometimes it'll happen when coming back from sleep, but more often, it just happens in the middle of regular tasks. While I'm using the computer, the screen will suddenly go black for several seconds, and I simply have to wait for it to return.
My screen periodically starts flashing and getting huge white lines that run down the screen when I play games (only have crysis maximum edition) but then it stops and goes back to normal. Ive noticed that it doesnt happen all the time, and not at certain moments in the game (i.e. happens at one point but doesnt happen again at that same point a different time) and it will stop if i go and look only at a wall. Is this normal or is my MBP F'd?
So my laptop case has been splitting near the screen and it also seems to swell at random points. I have never dropped my laptop, I take great care with it as I need it for school. Last time I went to the apple store they told me it was a cosmetic issue and id have to pay around $800.00 to get it fixed. This time I decided to call the national apple line. They told me they think it should be taken care of, and that some one was being dis ingenious in the store (did I get screwed maybe because some one's boss told them to stop giving customers replacements? I have no idea). So Now I am taking this to the apple store tomorrow. What do you think I should argue? I think since I have a 3 year protection plan, I should get at least my entire case replaced, if not a refurbished macbook pro/ or an upgrade.
Back in January I slipped on some ice and regrettably the LCD on my Blackbook did not survive. I have been making due with my computer plugged into a video out (A real pain to do work on) but I really want to get the darn thing fixes. I was really stupid and did not get the Apple Care (which likely would not cover this repair anyway).
Upon taking the laptop to Apple they quoted 800 to replace the unit with a refurb since it was well out of warranty. Everything but the LCD works just fine so I was wondering about getting a replacement screen and doing the repair or sending it out to another company.. My question:
1) What is your opinion on doing this (I cannot replace the whole laptop and I have a 2.16 C2D), is it really worth it? Is this a big repair job? 2) What price should I be looking at. These guys have the screen for $150 but I don't know if they are any good nor do I know of anybody who will do this. Is it something that can be done on my own (i would have a friend assist me). I am not bound to one vendor, but I have never had to do out of warranty repairs on a mac before so I don;t know where to go. 3) Any advice on where I should get the screen at or do business? 4) Am I just wasting my time?
THe reason I ask is that I really cannot afford a new machine right now, but if I can fix the screen like new for around $200 that would be much better. Any advice would be grateful.
I took my MacBook Pro on holiday with me to do some work whilst away, and I have acquired an unwanted crack down the side of my screen.
It doesn't cause any problems with my viewing as the majority of it is offscreen on the black boarder, however whenever I catch a glimpse of it in my periphery it breaks my heart a little bit- no-one wants a huge crack on the thing they love the most.
Shall I get it repaired? If so, how much, where would be best/cheapest?
One of my employes dropped something on my new MacBook pro it dented the outside and cracked the screen. I was checking to see if anyone new the cost of repair. Also would it help any to by AppleCare I know it doesn't cover accidental but i am just checking on what I need to do.
I attempted to repair a macbook screen for a friend. She spilled coffee near the top of the screen so I figured wiping the inside clean would do it. I was able to disassemble the screen with no problem but had to take out the plastic sheets behind the LCD and clean them. All went well until I had to put them together with the LCD. I think I got them out of order and can't find anywhere that tells me what order they go in. I know the hard plastic one goes up against the back of the LCD and the others I am lost with.
I was walking into my friends house the other night with my Macbook Pro in an Incase sleeve and it fell out of my hands and onto the concrete. I assume it landed on the edge of the screen and bent it inward. The screen and everything work properly and the issue is only cosmetic but it's driving me crazy.
I have an appointment at the genius bar tomorrow but would like to know how much Apple would charge for repair beforehand. If anyone has experience with this please chime in.
the screen has about 6 stuck pixels! 2 are big and the others are quite small. The notebook is covered under AppleCare until 2011. So if i take it to the Apple reseller near me, will they repair it???(they helped me out with my Mac mini before)
I got the SSD version and I started it up, everything went great. It was late because I got home late and I just updated the OS and apps while I browsed the web. Once the update was done I shut it down.
Next day I turn it on and its stuck on the startup screen.
I just purchased my Mid 2010 21.5" IMac a few days ago. Before it used to load pretty fast but yesterday I noticed it began to load slowly after a blackout. its taking about 30 seconds or more to boot up after a shut down and when I first turn it on, I hear a chyme and after the chyme. I am at a white screen for quite a while before I see the apple symbol. Is this normal??
I have a 24" 2007 iMac, the first aluminum ones, 4Gb of Ram and a recently upgraded HD to 1Tb (from a 320Gb failed drive). Recently, I have noticed that under some active usage, such as playing World of Warcraft or Excel, the screen will start to turn completely off for 10 seconds, and then back on for 10 seconds. It will continue to do this for about 3 hours, turning on and off every few seconds or 15 seconds. It will mostly turn completely dark but would also sometimes flicker. The curious thing, is that if I continue to keep playing, the screen would cease doing this after about 3 hours and then be completely normal and fine, but the next night.
The symptoms would repeat itself, and would consistently go away after active usage (3 hours or so). Imagine this, as if the iMac itself needs to be "warmed up" for 3 hours before normal usage. It would also appear that if I hit the machine (or tap it), this may sometimes bring a dark screen back to life for a few seconds. I plan to bring it to support, but I just want to get some ideas from you guys as to what this can possibly be.
Some of my guesses: 1) It cannot be software as physically hitting it or my dog barking would affect the rate and speed of the random turn Ons and Offs. 2) It could be a loose connector from my recent transportation of it while upgrading my HD, but then why would it become normal after 3 hours of usage? 3) Maybe something to do with RAM or video RAM? It is faulty, and thus only prolong heavy usage would "run it in" for the session? After not using it for a while, it goes back to its failed state?
I've had my 27" iMac (3.06GHz) for a few weeks now and yesterday I noticed some weird artifacts appearing on the screen, very randomly.
They will pop up all over the screen but if I "Show desktop", they will go away for a bit but sometimes reappear again in different areas of the screen. I restarted the computer but that only temporarily fixed the problem.
Anyone know what's causing this and how to fix it?
The screen randomly turns black without any major reasons. It doesn't seem to be a sleep mode/screen saver thing as the music continues to play on. I can adjust the volume or pause the music with the keyboard but the screen just won't turn back on. I have to shut it down using the power button and it happened several time the last couple days. Anyone else experience the same thing and got a solution?
Is anyone else experiencing this issue? I have a external monitor plugged in and I use my Macbook Pro (2009 Uni) as a secondary monitor. Randomly, the macbook screen just goes black. If I move my mouse on to the macbook screen, I can see the mouse cursor, but the rest of the screen is black! It's driving me mad!
The only fix is to un-plug the monitor adaptor or adjust display arrangements. It's really cramping my style.
iMac 27 the screen goes black at random times. If left for a time and by pressing ctrl, Shift Eject, the screen comes back and can remain on for the rest of the day. However, the next day the same thing happens.
Energy saving set to - Hard disk never sleep, Screen sleep in 15 mins.
My MBP recently had a bunch of problems with the logic board and speakers. I brought it into the Apple Store (on Monday) and they gave me the option of them sending it into a repair center, or them repairing it locally in store. I requested that they sent out just because I was curious to see how long it would take. To my surprise, my MBP arrived, fixed and as good as new on my doorstep today. That's amazingly fast for sending it out to a offsite repair center. The repair center is in Philadelphia. I live in Maine. You do the math. When I've had things repaired locally in the Apple Store it's taken weeks to repair instead of days because they need to order the parts.
Anyways, the point of this thread was to suggest to people that they choose the offsite repair option. It's amazingly fast, and it saved me a trip to the Apple Store (they shipped my MBP directly to my house).
I own a MacPro1,1 that has a Geforce 7300 GT running on it. That video card comes with one Dual-Link DVI port, and anonther that is Single-Link. I just bought a Dell 30" 3008WFP monitor that has a max resolution of 2560x1900.
When I first connected, it worked great. I was getting the max res; life was good. Then I started getting this random green fuzzy screen that would come and go at whim. I couldn't reproduce it, and worse was I have not figured out a way to get rid of it. Early on, just unplugging and replugging in the cable worked. Then that stopped working. Rebooting stopped working. Once i was able to get the green to go away by powering down the display and powering it back up. Yes, totally random.
Here are some more facts:
1. Setting a lower resolution doesn't rid me of the green fuzz effect.
2. If i connect to the same monitor using the single-link DVI port, everything works great, but only reaches 1920X1600 (as expected).
3. Connecting to different monitor using the Dual-Link DVI port works fine, albeit that the other monitor has a lesser max resolution.
4. I'm running Snow Leopard 10.6.3 and I have all my software updates in place.
5. I've attached a screenshot of what this looks like.
Do not want a nuisance to escalate into a serious problem thru benign neglect. Random black screen -- Turn monitor off then on, and all comes back fine. No loss of power in machine, no fan quirks, no overheating. Is it the Monitor? or the graphics card?