MacBook Pro :: Cannot Reply On Email - How To Repair
Oct 7, 2009
Few days I have the same problem - I cannot reply to anyone's e-mail!
All the time I got the same warning that my smtp outgoing server is not good. But I checked it few times - everything is ok!
And I can compose new e-mail (with any adress) and everything is working fine!
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Aug 24, 2008
Yesterday I backed up the library on my mac (running 10.4.11) and then discovered that the reply button does not work on the email, also the reply all and send button (forward button works, but then cant send). I read a thread on your site in 2005 and tried to follow the instructions, deleting the ps files relating to email and retyping in the server and password information but no good. In fact I was unclear exactly what the guy did to solve it. I should say that I can create a new account on the mac and the email works fine, so it might be some problem with the mail boxes but that is a guess.
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Jun 20, 2007
I just started using Entourage and have noticed that the program shrinks previous text in the same e-mail thread in a few of my e-mails, but not all. Has anyone come across this and/or know if there is a remedy?
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Jun 22, 2014
I have an IMac, OSX 10.9.3 email problem. The body of the message does not appear. It will appear when I start a reply. How do I get mail to show the message initially?
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Mar 25, 2010
When an email comes to me with the following looking "From" field:
From: <person@company.co.uk>
That's with greater than and less than character at the start and end of it. It messes up the reply address.
When I reply to one of these emails Mail.app sets the "To:" field to be:
"person@company.co.uk> <person@company.co.uk" <person@company.co.uk>
When it should just be:
To: person@company.co.uk
Anybody get this behaviour?
Incidentally, you can search for these kinds of simple emails in Mail.app by searching in "All Mailboxes"/"From" for:
> <
That's greater than, space, less than.
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Oct 9, 2009
My MBP recently had a bunch of problems with the logic board and speakers. I brought it into the Apple Store (on Monday) and they gave me the option of them sending it into a repair center, or them repairing it locally in store. I requested that they sent out just because I was curious to see how long it would take. To my surprise, my MBP arrived, fixed and as good as new on my doorstep today. That's amazingly fast for sending it out to a offsite repair center. The repair center is in Philadelphia. I live in Maine. You do the math. When I've had things repaired locally in the Apple Store it's taken weeks to repair instead of days because they need to order the parts.
Anyways, the point of this thread was to suggest to people that they choose the offsite repair option. It's amazingly fast, and it saved me a trip to the Apple Store (they shipped my MBP directly to my house).
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May 19, 2007
does anybody know how I can set up an out of office reply for Entourage? It must be possible but I can't see how to do it.
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May 7, 2012
Have latest Safari version - when I try to reply to a message or forward a message, I get an error message that the webpage can't be displayed. It's the message I was trying to forward or send a reply.
Info:
MacBook Pro (17-inch Early 2008), iOS 5.1
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Apr 2, 2010
I took my late 2007 macbook in because the case was cracked. I read that this was a known issue and they would repair for free.(I had no warranty) also my battery was expanding and bloated, so much that it will no longer fit in my comp.
When I took it in, the tech said that my bottom case was cracked and he said that wasn't part of the known issue. He said it was caused by accidental damage (it was cracked clean through, so much so that it could be physically separated from the comp.(I informed him that the comp had never been dropped or damaged in anyway, he apparently didn't believe me but said he would see what he could do.
Anyway, he said he could fix the top case ( but they would not fix the bottom case)and give me a new battery although he had never seen a battery with the problem that mine had. He said it was probably expanded cells. I agreed to that as something is better than nothing but then, I asked him if the battery expanding could have caused the bottom case to crack since it was cracked near the battery compartment but on the side of the comp. After he tinkered around for a bit with the battery and the cracked part, he said he wasn't sure but he would send it in for repairs and I would not be charged.
First he said he would quote me a repair price and I told him that I had no intentions of paying for anything. After several instances of him running to the back to talk to people, he agreed to send it in. On the repair form it is listed as tier 4 accidental damage and I know that the tier 4 comes with a hefty charge for repair. Anyway, I am out of town and my comp is scheduled to be returned to me today. I dropped it off at the apple store on the 30th, it was received by the repair center on the 1st, repaired today( the second) and shipped back to me today and scheduled to be delivered today as well.
I was trying to find out if they actually repaired the bottom case or not as I will not be home to receive my comp until next week sometime. The repair form also said call if additional repairs are needed to quote a price. I have not received any calls at this number and do not know if they left any messages on my home phone. The repair turnaround seems rather quick and I was just wondering if they actually repaired it or sent in back in the same condition.
Apple support has no details of the actual repair just the time it was received, repaired and sent back to me. Also will they just leave it outside because no one is home to receive it?
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Feb 4, 2012
Every-time I repair permissions using the disk utility it says that the permissions are repaired, but then I click to verify permissions and it is all as it was before... What can I do?
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3)
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Jan 16, 2006
I've been trying to figure out how to set up the Entourage Mail app to auto-reply emails sent to my account. I'm going on vacation in like, a day, and want the app to automatically send a "out-of-office" reply. Anyone know how to do this?
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Feb 16, 2009
Is there a key board short cut that allows me to to send a reply and not carry the message I got? I could got to pref. / uncheck "quote the text___". I would, if I can just hit a key or two instead.
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Jun 26, 2009
I have an OS X 10.4.11 and since a few days, if I want to write an email, the whole page turns grey and it won't show me the "new mail" page, I can receive messages alright. Now what ?
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Apr 16, 2012
When I want to REPLY to a message, I do not automatically get a 'send' icon after composing the message. I have to save it as a draft and then send it.
Info:
MacBook Pro
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Oct 25, 2010
Why does the ribbon part of the Reply window get grayed-out when replying to the same person for the 2nd time? It seems to work fine when replying to a unique e-mail for the first time, but upon receiving reply from that person and replying to that 2nd e-mail of his, most of the ribbon icons get grayed-out. Why? I've attached two screenshots for your reference - the first one with non-grayed-out icons, and the second one with greyed-out ones.
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Dec 16, 2010
can't find the solution for customizing my reply header in the mail.app. Please let me know whether we can customize the reply in the mail.app or not. Let me explain clearly. Generally if i reply to the email the reply header part will look like as below, On Dec 23, 2009, at 11:21 AM, XYZ, ABC wrote: But i want to have it as,
From: XYZ, ABC
Sent: Wednesday, December 23, 2009 11:21 PM
To: ZZZ, XXX
Cc: YYY, SSS
Bcc: YYY, SSS
Subject: Hello World
So please let me know whether there are any addon or scripts available to do that.
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Nov 8, 2008
I'm trying to sent up an automatic response email in mail rules, the problem is when I filter the email I want to respond to, I don't get the option to send a response to the "Reply-To" field, I can only reply to the "From" field which is no good to me. The mails I receive are booking inquiries generated by an online form so the "From" field is always the same email address not the guest address which is in the "Reply-To" field.
Information:
powerbook 15
Mac OS X (10.3.x)
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Dec 26, 2008
Ichat is working fine but each time I want to send something, a file, it says: waiting for reply (accept) and when my friend accepts, nothing happens ! I've tried on many friends and they all use ichat with a gmail account (like me). Maybe it's because i'm doing it in France ? I use english ichat while they are using french ichat. I use a macbook and they use the imacs. we all use leopard.
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Dec 29, 2009
Is it possible to reply to an email and use one of the stationary templates? I cannot figure out how to do this.
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Jun 5, 2010
I do not get any errors that I can't send, Connection doc. indicates all connections are good. Emails just sit in the draft box. Also, when typing, my space bar forwards me to the bottom of the email field in Mac Mail, or the bottom of the web page in Safari. Additionally, the cursor doesn't move when using the space bar, but the space is there. When I start typing after this, sometimes my typing is backwards, it actually starts typing right to left, this also happens in Safari, but not always. The delete key sometimes highlights the text, and then, in Safari only, the program quits. I had issues long ago with the version of MS office (2003) and OSX 10.3, but I don't remember what resolved this, I think it had something to do with a plist. This only happens to my main log in. Other log ins seem to be fine.
Information:
G4 PowerPC Quicksilver
Mac OS X (10.4.11)
Recently performed software updates
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Mar 30, 2012
I am unable to send or reply to emails. They stay in the 'outbox' and the wheel spins by the "Sent" box.
Info:
Mac Pro, Mac OS X (10.7.3)
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May 7, 2012
I am using Microsoft Outlook:Mac 2011 and recently when I reply the original message is not included. This does not happen all the time and does not happen if you right click the message and then click reply. I note this was an issue some time back (2007/8) with Safari 3.0 but cannot find any more references to this problem.
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Sep 11, 2014
Just bought a new Mac Pro running Mavericks. Migrated my life from my old Mac Pro (early 2008) running Mountain Lion. That's a whole other story, but my problem now is that Mail does not delete attachments when I reply to a message that contained the attachments. This is new to me, so I wasn't aware of it until I started getting nasty messages from my Internet provider telling me that I had exceeded the maximum allowable message size. When a client sent me a 10MB document to review and edit, I would reply and attach the edited document to the reply, not knowing that the original 10MB file was still there (down at the bottom of a sometimes lengthy message).
The old attachment can be manually deleted in the Message tab, but I can't find anything in Preferences or anywhere else that allows me to turn that feature off forever.
Info:
Mac Pro (Late 2013), OS X Mavericks (10.9.4)
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Jul 24, 2008
I want to have rule that automatically moves email from my Inbox to a folder On my Mac after I reply to a message. This functionality is built into Smart Mailboxes but those won't actually move the email anywhere. Can this be done or is their a plugin/script out there perhaps?
Information:
MacBook Pro 15" 2.16 Ghz 2GB RAM
Mac OS X (10.5.6)
Mac Pro Dual 3GHZ Quad-Core Xeon 4GB RAM
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Oct 18, 2010
I know nothing about applescript and so have no clue how to do this. I tried googling a script but couldn't find one. I also saw similar posts on this topic, but couldn't find scripts. I am looking for a simple applescript to go into the Mail app rules to reply with an email message with an image attachment. Where I can find that script? Again, I know nothing about applescript.
Information:
macbook
Mac OS X (10.5.6)
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Apr 20, 2009
When I Reply to a message I loose and images in the original message (including those in my original signature lines. Instead of the image I get <pastedGraphic.tiff> or <image001.png> or <ATT00108.gif>. Any new images (from my new signature lines) are ok. If I Forward a message all these original images are intact and get forwarded, so the problem is in the Reply function.
Information:
MacBook
Mac OS X (10.5.6)
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Apr 28, 2009
We have developed an application which sends HTML email to all users. Users will have either Microsoft outlook for windows or Entourage 2008 in MAC. Our HTML template contains <table> tags and <div> tags with Cascading Style sheets. We also use a div text with a unique id and styles with border to look as if it is a text box and allow users to enter values into the div tag and when they reply, we have an application which reads the html file from outlook and searches for the div tag and inserts the value to the db. Both the users can able to view the email properly. But, when the Entourage users click on Reply to enter values, they do not see any styles and could not able to identify the div tag to input their values.
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Mar 31, 2010
Anyone know how I can set a permanent Reply To header for all my mail accounts in Mail? I've found a couple scripts by searching the net, but all old stuff and nothing that works. Anyone care to take a crack at it? Applecare's official stance is that you need to type it in manually for every message. There has to be some way around this.
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Apr 6, 2012
When I try to reply to or forward an email message, there is no longer a send button. I have to use Shift/Command/D to send messages now. How can I get the send button back?
Info:
MacBook Pro (15-inch 2.53 GHz), Mac OS X (10.6.8)
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May 2, 2012
I have a problem with my html signature in the notorious apple mail software. When I reply/forward to some messages, my email signature gets reformatted and is totally ruined. It is just the text, the font and the size are affected. The actual layout remains in tact. About 6 months ago I perfected a HTML email signature after many tests with PC's and other mail recipients. It worked pretty flawlessly to be honest except for the image not displaying on some peoples computers but this is to be expected.
We have now got new apple macs running lion. I have now set up the signatures again (using the same web archive file from the last signature) and for the majority of emails we send out works fine however there are a few emails (all from the same company) that display the signature with times new roman and in about 16pt! When the html I've sent up should be verdana 12pt.
Again this can happen, but what is odd is that if I hit reply or forward to this message my signature (which I've told it be place above replied text) retains this bad formatting and my signature is ruined. Before, even if someone didnt view my signature correct, and I replied to the email my new signature at the top of the message would still be perfect. Just to point out, I created this email sig in dreamweaver, saved as a webarchive file and imported it that way.Also like I said this didnt happen pre the new computer.
Info:
Mac OS X (10.7.3)
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