If I buy a MBP online (say Macmall) and it shows up with a problem (dead pixel, etc.) can I take it to an Apple store for repair/replacement? Or do I have to return it to where I bought it?
View 2 Replieswell my question speaks for me, im buying the product from colombia with a credit card and i want to know if im going to get charged/need to pay for any kind of tax since im buying it from other country and is not going to be used on USA.
Info:
MacBook
Pro
I bought a MBP 13" at the end of november and had no problems untill last night. On the glowing white apple on the front of the laptop there is now what looks like a grey smudge. It doesnt rub off though and it appears to be inside and not a surface mark. Could this be a dead pixel or something? it doesnt affect the main screen but is really bugging me.
View 5 Replies View RelatedMy screen has a dead pixel wich is always RED.
I have Apple Care until november, but maybe they won't even look at it as it's just 1 pixel...
Will it be covered?
will they fix it?
will they give me a new screen?
if they give me a new screen how long will it have warranty? 1 year right?
can i buy apple care for the screen if they give me a new one?
I reside in Spain and I've recently opened a joint account with a US resident here in Los Angeles at Charles Schwab bank.The financial consultant told us it's possible to deposit checks into schwab account through an app for iphone [URL]I've tried to download but it appears the following window: "your application has not been able to complete" and "The article you requested is not available at this time in Spanish Store, but is available in the U.S. Store. Click Change Store to view this article". If I click to change the Store from the Spanish to the American store, I have to fill the data but my ID apple is not working on the "foreign" store. What can I do? Is there a way to buy / download items from a different Itunes stores?
Info:
iPhone 4S, iOS 5.1
I just received a Mac Pro 2 x 2.8 Quad-Core Intel Xeon and 23-inch cinema display bought overseas through an Apple official house (though not an Apple Store due to low demand in my country) and I found out that the cinema display has one dead pixel.
Mi question is: should I try for a replacement (given that I should wait for it to be shipped from Apple) or is this among what is expected and reasonable?
I have heard that as the displays are larger, the amount of tolerable dead pixels increases, and for a 23-inch near 15 dead pixels are not a justified cause for a replacement. If this is the case, I should instead be grateful that I do not have 13 dead pixels.
I have just noticed a dead pixel in my MacBook Pro 13 inch. Is it possible that i could have my Mac replaced? If not, what do I do and what is the policy? I do have Apple Care.
Info:
MacBook
Pro, Mac OS X (10.7.4)
just bought my imac 27' i7 2 weeks ago and so far i returned it twice because of the tiny crack in the screen and this is gonna be the third time today because of the stuck pixel. This is the first time me owning mac and so far all have is problem....now im debating if i should get my money back or give it another shot since they reset your 14 days return policy from the day you did the return or maybe i can ask them to let me upgrade to mac pro with out extra cost since all i have was problem. but anyway, here is the picture to my stuck pixel. let me know what chu think.
View 4 Replies View RelatedI've never purchased AppleCare before, but I notice its alot cheaper from places like ebay and such. My only problem is, how do I know if they're legit? How is the registering process for AppleCare work? Is there anything special I should look for when searching places like ebay? EDIT: Sorry, I'm purchasing it for my MBP, thats why I posted here, sorry if its in the wrong forum.
View 3 Replies View RelatedI want to buy a Macbook Pro from the online store, but this message keeps appearing when I try to checkout. "A request to your bank for the funds necessary to ship this order was declined." I tried 2 different debit cards, both have sufficient funds.
Info:
MacBook Pro, Windows 7
First the question, then the story:
Does anyone suspect that a dead hard drive in a 20" iMac G5 could somehow be related to the component failure described in the iMac G5 Repair Extension Program offered by Apple?
Although the article does not list hard drive failure as one of the symptoms caused by this component failure, I am still concerned that it could possibly be related, based on the fact that it was purchased during the date range specified, and the serial number falls within the range specified.
So here's the story: A short while back, the iMac suddenly stopped booting. It only got as far as a gray screen with a small folder image in the center, alternating between a question (?) mark and the Mac Finder face. After asking around and checking a few forums, the ultimate consensus was that it was unable to detect the hard drive. So I took it to a Genius Bar; the fellow who was helping me tested the startup, then took out the hard drive and put it in an enclosure to test it, and concluded that the hard drive is dead. He pointed out that, even in the enclosure, it had no power at all; the only solution would be to buy a new hard drive.
I did some more online searching after coming home, and found quite a few forums discussing the above warranty extension, several of which cited the logic board as the problem component referenced in the article from Apple, and that there were bad caps in these models that were overheating. Sadly, I don't really know what any of that means... But should I be hesitant to simply replace the hard drive, for fear that the same thing could happen again? And does the fact that the article references power issues, combined with the fact that the Mac Genius told me that there was no power in the hard drive, mean that it could perhaps be related? Do I have a case to try and pursue the extension repair?
I have owned my new MBP for less than 3 months and I have already spotted a dead pixel. It is about 2.5" about the dead center of the monitor. Whenever I have a browser or any other light background up I see it stick out like a sore thumb. I did a search on the forums and saw that Apple has a "policy" regarding these things before they will replace it. The nearest Apple store is 3 hours away and they want me to bring it in. Obviously I don;t want to drive all the way there for them to turn me away. What do you guys think....too OCD? The short amount of time I have owned it though makes me want it fixed...and I can't NOT see it now that I know it's there (yes it's a double negative).
View 14 Replies View Relatedmacmall.com accepts paypal does the apple online store or retail brick and mortar stores accept it as well
View 3 Replies View RelatedI just bought my white MacBook and its a great computer except for the 2 dead pixels that i found. On the left side there are 2-3 dead pixels about 1 inch from the bottom of the screen and 1 inch from the top.
I bought it from BestBuy this Sunday and only discovered the problem today. So my question is can they tell me that it is OK for an LCD to have 2-3 dead pixels and refuse to do anything with it? It is unacceptable in my opinion, as the LCD technologies have been out for a while, as well as Apple's products are usually of very high quality.
I noticed shortly after I bought my Mac last week that I had a stuck pixel. I don't know if it was there when I first turned it on or not, but I have been trying to ignore it, and really the reason is that if people see it, they will think what I have is defective, when it is really only one pixel that I can probably work back awake. I know I have OCD-tendencies, so I was wondering if there are people out there that have a stuck/dead pixel that they are okay with having on the screen! Sorry for the weird post, but I was hoping to find some posters who have gotten over the fact that a pixel of theirs is dead/stuck.
View 24 Replies View RelatedI have a macbook regular white one and on the bottom of the screen like where the icons are like in the middle of the bottom of the screen there a little like black dot could also be like clear color actually idk and it wont go away idk what it is if its a dead pixel or something .
View 2 Replies View RelatedI think I may have a dead pixel in my MBP. I've got the October 2008 model, the LED display. Today I noticed a little grey-ish speck in the display. And trust me, it is IN it, not ON it. Believe me, I wouldn't be wasting anyone's time if this was something that could simply be cleaned off. It is not visible when the display is off; when that area is dark, the spot is visible as a lighter grey as compared to the surrounding area; when that area is white/light, it appears as a darker grey color compared to the surrounding color. Having said all that, I have still cleaned the screen thoroughly several times but to no avail. It is visible from the boot screen (white screen with the apple) and as long as the screen is on, but again it disappears when I turn it off. From all this, I gather that it is likely a dead pixel. I have reset the PRAM and of course that didn't help. I called Apple and they agreed with me, so I went ahead and set up an appointment for the Genius Bar (almost an hour away).
View 11 Replies View RelatedWould you send a mbp back because of one dead pixel? Would it more depend on where it is on the screen? What about two or three? What would Apple say about it? I had no dead pixels day one of my mbp. Day two, one dead but it's in an inconspicuous spot so it doesn't really bother me, but for a $2K laptop, it probably should be right. I have so much loaded on it that I don't want the hassle of sending it back.
View 9 Replies View Relatedjust got my laptop a little over a month ago. I have 2 dead pixels on the screen already. The first one, I noticed a few weeks ago and thought it was just a smudge and ignored it. But it hasn't gone away and I researched it a bit and discovered it was a dead pixel (It looks like a small line, thicker at the bottom and thinner at the top of the line). The 2nd one is at the very bottom of the screen and I just noticed it today. I have tried those pixel fixer applications, and they haven't done anything.
I bought my MBP at Best Buy and can't take it back since it's been past the 14 day policy if anything was wrong w/ the screen, to get it repaired or fixed. Plus, I didn't get AppleCare (I'll probably buy it when I graduate college this spring), so I only have the 1-year warranty. However, can if I take it to the Apple store what will they do? Will they fix the screen or just replace it? And since I don't have AppleCare, does anybody know how much it will cost (screen repair vs replacement)?
Info:
MacBook Pro, Screen problem
I have received my maxed out MacBook Air last week and did not even think about checking for dead or stuck pixels (not like my led TV which I had to return several times) until this article about Apple's policy was posted on Mac Rumors. That made me curious and I began starting to look for anomalies which resulted in finding 1 dead pixel on the lower left part of my screen. Of course now it is bugging me and I am really thinking about returning it because of the money I have spent on it. Should I call the Apple Care first or go straight to the store? Would they even consider replacing the unit granting they have one in stock?
View 7 Replies View RelatedWell I had finally received my MBP today and was really excited to finally have it. I turn it on and the first thing I notice is that dead pixel in the lower middle of the screen. Just one freaking pixel.......but I already called apple care and they have a new one shipping out and mine is at a fedex.
For the 15 minutes I did use it though I was happy haha, now the waiting game begins again...
I recently purchased a MacBook Pro w/Retina and have an annoying issue that comes up from time to time. Once in a while a bright white pixel will appear in the middle of the screen. It stays put while it is there and I can drag screens around and nothing changes but then suddenly it will go away. After awhile it will popup in a new location and the same thing will happen. Is it an issue with my screen?
Info:
MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)
Not sure where to post this as it really applies to the Apple Online Store itself. On my iMac running 10.6.3 I can't check out on the Apple online store. I can add items to my cart (doesn't matter what it is: i've tried various items). But once I go to check out it asks me to login and when I do I get taken to a page that says "An error has occurred during your session. Please return to the Store Menu to continue shopping." No matter how many times I try to checkout, I'll get the same error.However, if I login to the Apple store from my Macbook Air running 10.5.8 (which recognizes me as the same account as the same items will show up in the cart) I can checkout fine with no problems.
View 1 Replies View RelatedI'm new to mac and I don't really know much about computers. I was buying some stuff online and when I click view my cart I get an error message saying:
Fatal error: Maximum execution time of 30 seconds exceeded in C:Documents and SettingsAdministratorMy DocumentsSitesstore.donatelife.netxshoplibrariesFileMakerImplementationFileMakerImpl.php on line 348.
I have an iMac, Mac OS X version 10.6.2. It was the online store for Donate Life America http://store.donatelife.net/ and I was using safari. I also tried Firefox and got the same message.
I recently lost one of my Gmail accounts to a hacker and it was an enlightening experience. I like to keep all of my gmail messages because it's a useful history to search if I ever need to look up an old thread. However, the obvious problem is a hacker who gets in also has all that knowledge. What I'd like to be able to do is store my full Gmail account with all messages locally in Apple mail where I can backup as often as I want, then I'd like to purge my online Gmail messages. The idea is if someone hacked my Gmail account, they'd see very little messages but I would still have all e-mail copies saved on my machine.
View 2 Replies View RelatedSo after getting a new 24in ACD, after my original ACD had a power supply issue, I am starting to notice that on a black screen (black power point slide shows it the best or a movie in widescreen) there are a few areas on the black screen where there are areas of white when the screen is on. I don't notice any dust under the screen. I am only 3 days into the 14 day return policy, so I am really tempted to just head back to the Apple store and swap it out for another screen. I didn't have this issue with my previous ACD, just the power supply issue.
View 16 Replies View RelatedI have a 27" iMac that I recently took to the Apple Store to have the LCD replaced. When I got my machine back and started it up, the fans kicked on full speed and will not stop...this didn't happen prior to me taking it to repair...it ran nearly silent.My firmware and so forth is all up to date.... I downloaded SMC Fan Control to see what was going on... my computer is operating at 97 degrees farenheit. but my CPU fan is spinning at 4035 rpm. That's crazy over the top. Optical drive fan (with no disk in it) is spinning at 3736rpm...and my HD fan is at 1098rpm (which is probably about right.
Info:
iMac, Mac OS X (10.7.3), 27" i5 2.66 Ghz, 8 gb RAM
Received it yesterday and I dropped it off at FEDEX within 2 hours.
It's replacement will be here Tue or Wed so I am wondering how many exchanges I can expect before I get one without any dead pixels.
Mine had two but the person I spoke with at the Apple store online said that this was unusual - I hope he is right but I am half expecting to see more dead pixels when I plug in the new one in a few days.
I received my very first apple computer yesterday. It was the 27inch i7 with 8gig of ram. I turned it on for the first time and it looked perfect. When the loading wheel came up on the white screen I noticed a dead pixel right next to it. I looked over the rest of the screen and I could not find another one. I ended up calling and asking for a new imac. The first person on the phone said they usually only do replacements for 4 or more dead pixels. After I explained that it is right in the middle and I noticed it the first time I turned it on he forwarded me to someone else and they got me a shipping code. I not am waiting another week for a new computer. Is it normal for people to return their machines for one dead pixel? The guy on the phone made it sound like it was no big deal.
View 7 Replies View Relatedi have bought myself in april an imac 21.5 inch.since 3 may i have an dead pixel in the center of my screen.it really annoys me and i wanna trow my imac out the window becaus that little mini pixel.is there any way to fix the dead pixel?
Info:
iMac, Mac OS X (10.7.4)
