MacBook Pro :: Why Cannot Make Purchase On Apple Online Store
Jun 19, 2012
I want to buy a Macbook Pro from the online store, but this message keeps appearing when I try to checkout. "A request to your bank for the funds necessary to ship this order was declined." I tried 2 different debit cards, both have sufficient funds.
Info:
MacBook Pro, Windows 7
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Feb 1, 2012
I have a credit card for one of my companies that I used to buy the iPhone and create an Apple ID for purchases on the app store. Subsequent to that I created a new company, with its own credit card, and created a new Apple ID specifically for purchases for that company. Now when I go to make a purchase on the app store with my iPhone how do I switch between the two Apple IDs so that the purchase I make uses the appropriate credit card?
Info:
Mac mini, Mac OS X (10.7.2)
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Jun 26, 2009
Does anyone know if you can upgrade say the hard disk of a base level macbook pro (13 inch i'm looking at) AT the apple store? I guess to illustrate my point - I'm looking at the baseline 13 inch macbook pro and I wanted to upgrade the hard drive from the 160 gb - maybe the 300 or 500 gb hard drive. Because I'm only stopping by for a day I wanted to buy one on the spot (thus getting it at an apple store rather than buying it online).
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Jul 8, 2009
Can you call an Apple Store and purchase something that they will hold for you when you come in? I wanted to pick up a macbook pro today but it's an hour drive and want to make sure it's available at that configuration. Also do they need to see the credit card used? It's a corporate card that I don't physically have on me.
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Jun 23, 2010
I decided on getting a 15 inch Macbook Pro instead of a 13. I am trying to lower the cost as much as possible. I will be getting the 8GB iPod touch with it to sell off since I already have an iPod. I see that there is also an offer for a rebate if you buy a printer with the Macbook. Will this offer still qualify with the iPod offer? Which printer has the best resell value? And it says up to $100, so if I get one of the $100 printers will I get a $100 rebate? Also I was looking in the forums and saw some post about promo codes? Are there any promo codes that can be used right now?
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Jul 31, 2009
I would like to replace my 1st generation unibody MacBook Pro's bottom case and I am interested in knowing the price. Can I purchase and replace the bottom case at the local Apple Store (I'm in Sydney)? I'm in warranty, if that's a factor.
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Apr 15, 2012
Make make an appointment at Genius Bar of an Apple store?
Info:iPod touch, iOS 5.1, iPod touch 4g
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May 3, 2010
If I buy a MBP online (say Macmall) and it shows up with a problem (dead pixel, etc.) can I take it to an Apple store for repair/replacement? Or do I have to return it to where I bought it?
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May 24, 2012
Do apple always send a bill after purchase an app from it
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Oct 4, 2010
macmall.com accepts paypal does the apple online store or retail brick and mortar stores accept it as well
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Mar 26, 2012
I have two computers that I wish to purchase Lion for. Can this be done under a single AppleID?This is in a corporate environment? I need to upgrade two computers from Snow Leopard to Lion.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Apr 8, 2012
A friend gave me a Gift Card so I could purchase OS X Lion. But apparently he gave me an Apple Gift Card and the App Store requires an iTunes gift card. How can I purchase OS X Lion with a Apple Gift Card?
Info:
iMac, Mac OS X (10.6.8)
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Jun 26, 2012
How do I download Lion OS purchased in 2011. I need to make a new bootable hard drive?? I purchased a OWC SSD 480GB 3G for my early 2008 Mac Pro.They tell me I must download my original CD and then update to Lion?
Info:
Mac Pro, Mac OS X (10.7.3), Solid state drives
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Apr 2, 2010
Not sure where to post this as it really applies to the Apple Online Store itself. On my iMac running 10.6.3 I can't check out on the Apple online store. I can add items to my cart (doesn't matter what it is: i've tried various items). But once I go to check out it asks me to login and when I do I get taken to a page that says "An error has occurred during your session. Please return to the Store Menu to continue shopping." No matter how many times I try to checkout, I'll get the same error.However, if I login to the Apple store from my Macbook Air running 10.5.8 (which recognizes me as the same account as the same items will show up in the cart) I can checkout fine with no problems.
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Oct 26, 2010
I recently lost one of my Gmail accounts to a hacker and it was an enlightening experience. I like to keep all of my gmail messages because it's a useful history to search if I ever need to look up an old thread. However, the obvious problem is a hacker who gets in also has all that knowledge. What I'd like to be able to do is store my full Gmail account with all messages locally in Apple mail where I can backup as often as I want, then I'd like to purge my online Gmail messages. The idea is if someone hacked my Gmail account, they'd see very little messages but I would still have all e-mail copies saved on my machine.
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May 30, 2012
When I switched to ICloud I thought my Apple ID and password would work for Apple store. It turns out they have a different Apple ID at the Apple store with a diferent password that I do not remember. HOw can I make the ICloud Apple ID and password work for all other platforms?
Info:
iMac, Mac OS X (10.7.4), 2.4 Ghz Intel Core 2 Duo
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Apr 28, 2012
can i use non us credit card to purchase online apps
Info:
iMac (21.5-inch Mid 2010), Mac OS X (10.6.8)
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Jan 27, 2008
My coworker is giving me his old PowerMac G4 because his wife wants it out of their house, and because it also needs a new power supply. Can anyone here recommend a good place to purchase one online? I'm not sure which PowerMac G4 it is, but will be picking it up tomorrow.
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Apr 26, 2012
I have been trying to find my current charges for apps and wish to return the ones that are not suitable. I follow the steps as described and after signing I have gotten the message cannot find iTunes store and it leaves me there. The instructions given do not pertain to the setup of the iTunes store.
Info:
iPad (3rd generation) Wi-Fi, iOS 5.1
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May 17, 2012
I bought a macbook air from a friend and the account is under his name. I wish to change owner information so that I can purchase from app store
Info:
MacBook Air, OSX snow leopard
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Feb 12, 2010
I am completely new to the Mac universe but am planning on getting one whenever the next refresh comes out. My question is, is this an indicator that the new ones are coming soon or is this just something apple does after x months of a product being available.
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May 12, 2012
I have a 2010 13-inch Macbook Pro and I love it. I also recently fell in love with Team Fortress 2. How would I be able to make my (online) games run faster, smoother, and all around better?
Info:
MacBook Pro, Mac OS X (10.7.4)
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Apr 12, 2012
I purchased IMovie for mac Air It bombed out while loading, and does not appear in my purchased List. in addition, I am unable to purchase it again.
Info:
MacBook Air
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Jul 6, 2012
lion shows as purchase in app store even though it came bundled, also facetime, keynote,pages and numbers even though these were pre installed with the macbookpro late 2011.
Info:
MacBook Pro, Mac OS X (10.7.4), Late 2011
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Sep 1, 2014
I have purchased Mountain Lion from the App Store. When I try to download i get a message stating that it cannot be downloaded. My Mac Book Air has the correct specifications needed but Apple won't let me download the software.
Info:
MacBook Air, Mac OS X (10.6.8)
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May 17, 2012
I have some apps that I bought sometimes ago when I'm still living in newzealand. Now I moved to other country permernantly. Therefore, I have to change newzealand mac app store to us mac app store(Apple forces me, because my new credit card is us base).
Problem is, I have to switch back to newzealand store everytime I needed to install something, then switch back to US store to install some other thing. that's annoying.
Now, I can rebuy the apps that I've already have for my US store, but that's hideus, why should I pay twice for the same thing ? Is that the best if Apple let me transfer the apps ? what big deal about it ? beside's the country flag the apps are rather look and cost the same, why don't let me do it?
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Feb 2, 2012
I am trying to make a purchase from the App Store in Snow Leopard 10.6.8, but can't make any purchases. When I try to purchase, I get the message, "Additional security information is needed. To use this Apple ID you must first login to the my info web page then provide additional security information." But when I click on Update Security Info, it brings me to a page at [URL] but the page will not load, and it says that Safari can't establish a secure connection to the server. I have also tried it in Firefox and it does not work there either. I went to the Apple Store online, and updated my account info with the proper credit card and information, but it has not helped. What is going on here. This is for my bosses account and not my account, and we need to purchase some software for this machine, but are completely unable.
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Feb 28, 2012
just tried to purchase garage band from the App store by redeeming a gift card.Even though I'm logged in it either goes to update account or tells me to login to purchase even though I'm already logged in. when i login to purchase, it goes back to update account. seems to be going in a circle.
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Mar 26, 2012
we lost an Ipod touch and someone tried to purchase from itunes. question is can apple see which device the attemped purchase came from. and from what IP address. to try to find the device were not running cloud so that isnt an option. trying to figue out if it went through my wifi which would narrow down the location
Info:
Mac OS X (10.1.x)
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Jun 17, 2014
Is there a way to determine which device was used to make an i tunes purchase? We have 5 iPhones plus iPads.
Info:
iPad 2 Wi-Fi, iOS 7
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