MacBook Pro :: Possibly Dead Pixel On LED Display
Mar 5, 2010
I think I may have a dead pixel in my MBP. I've got the October 2008 model, the LED display. Today I noticed a little grey-ish speck in the display. And trust me, it is IN it, not ON it. Believe me, I wouldn't be wasting anyone's time if this was something that could simply be cleaned off. It is not visible when the display is off; when that area is dark, the spot is visible as a lighter grey as compared to the surrounding area; when that area is white/light, it appears as a darker grey color compared to the surrounding color. Having said all that, I have still cleaned the screen thoroughly several times but to no avail. It is visible from the boot screen (white screen with the apple) and as long as the screen is on, but again it disappears when I turn it off. From all this, I gather that it is likely a dead pixel. I have reset the PRAM and of course that didn't help. I called Apple and they agreed with me, so I went ahead and set up an appointment for the Genius Bar (almost an hour away).
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Mar 3, 2010
My screen has a dead pixel wich is always RED.
I have Apple Care until november, but maybe they won't even look at it as it's just 1 pixel...
Will it be covered?
will they fix it?
will they give me a new screen?
if they give me a new screen how long will it have warranty? 1 year right?
can i buy apple care for the screen if they give me a new one?
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Jun 19, 2008
It appears that I have a stuck or dead pixel at the bottom of my MacBook Pro's display. It's relatively small and unnoticeable, but I use my Dock a lot, which is how I noticed it. I originally mistook it for dust. I tried a few tricks for removing stuck pixels, but none worked, which is why I wonder if it's truly dead. I think the pixel functions; it remains a constant gray color when the screen is on, but I don't think it's completely black nor does it change colors regardless of what is supposed to be showing on it. Flashing different colors with the help of a few pixel tools didn't help either. "Massaging" the pixel didn't work, and I don't feel entirely positive about adding pressure the screen as it is. The pixel must have gone out a couple of weeks ago. I only noticed it recently, and I doubt that it's been there the whole time I've had this model. Now it doesn't affect the functionality of the machine in anyway, and it's only one pixel, so there's not anything I can do about it unless I can determine if it can be brought back or not. I doubt that too. I think it is quite gone since it is dark in color and it has not responded to any method of restoration. But for all I know, it could just pop on one day. I don't think anything can be done about it, but I'd like to hear some other takes on it.
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Jun 16, 2008
I just received a Mac Pro 2 x 2.8 Quad-Core Intel Xeon and 23-inch cinema display bought overseas through an Apple official house (though not an Apple Store due to low demand in my country) and I found out that the cinema display has one dead pixel.
Mi question is: should I try for a replacement (given that I should wait for it to be shipped from Apple) or is this among what is expected and reasonable?
I have heard that as the displays are larger, the amount of tolerable dead pixels increases, and for a 23-inch near 15 dead pixels are not a justified cause for a replacement. If this is the case, I should instead be grateful that I do not have 13 dead pixels.
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Dec 21, 2010
just bought my imac 27' i7 2 weeks ago and so far i returned it twice because of the tiny crack in the screen and this is gonna be the third time today because of the stuck pixel. This is the first time me owning mac and so far all have is problem....now im debating if i should get my money back or give it another shot since they reset your 14 days return policy from the day you did the return or maybe i can ask them to let me upgrade to mac pro with out extra cost since all i have was problem. but anyway, here is the picture to my stuck pixel. let me know what chu think.
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Sep 12, 2010
I have owned my new MBP for less than 3 months and I have already spotted a dead pixel. It is about 2.5" about the dead center of the monitor. Whenever I have a browser or any other light background up I see it stick out like a sore thumb. I did a search on the forums and saw that Apple has a "policy" regarding these things before they will replace it. The nearest Apple store is 3 hours away and they want me to bring it in. Obviously I don;t want to drive all the way there for them to turn me away. What do you guys think....too OCD? The short amount of time I have owned it though makes me want it fixed...and I can't NOT see it now that I know it's there (yes it's a double negative).
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Aug 18, 2009
I just bought my white MacBook and its a great computer except for the 2 dead pixels that i found. On the left side there are 2-3 dead pixels about 1 inch from the bottom of the screen and 1 inch from the top.
I bought it from BestBuy this Sunday and only discovered the problem today. So my question is can they tell me that it is OK for an LCD to have 2-3 dead pixels and refuse to do anything with it? It is unacceptable in my opinion, as the LCD technologies have been out for a while, as well as Apple's products are usually of very high quality.
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Aug 25, 2009
I noticed shortly after I bought my Mac last week that I had a stuck pixel. I don't know if it was there when I first turned it on or not, but I have been trying to ignore it, and really the reason is that if people see it, they will think what I have is defective, when it is really only one pixel that I can probably work back awake. I know I have OCD-tendencies, so I was wondering if there are people out there that have a stuck/dead pixel that they are okay with having on the screen! Sorry for the weird post, but I was hoping to find some posters who have gotten over the fact that a pixel of theirs is dead/stuck.
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Jan 5, 2010
I bought a MBP 13" at the end of november and had no problems untill last night. On the glowing white apple on the front of the laptop there is now what looks like a grey smudge. It doesnt rub off though and it appears to be inside and not a surface mark. Could this be a dead pixel or something? it doesnt affect the main screen but is really bugging me.
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Jan 13, 2010
I have a macbook regular white one and on the bottom of the screen like where the icons are like in the middle of the bottom of the screen there a little like black dot could also be like clear color actually idk and it wont go away idk what it is if its a dead pixel or something .
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May 10, 2010
Would you send a mbp back because of one dead pixel? Would it more depend on where it is on the screen? What about two or three? What would Apple say about it? I had no dead pixels day one of my mbp. Day two, one dead but it's in an inconspicuous spot so it doesn't really bother me, but for a $2K laptop, it probably should be right. I have so much loaded on it that I don't want the hassle of sending it back.
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Apr 10, 2012
just got my laptop a little over a month ago. I have 2 dead pixels on the screen already. The first one, I noticed a few weeks ago and thought it was just a smudge and ignored it. But it hasn't gone away and I researched it a bit and discovered it was a dead pixel (It looks like a small line, thicker at the bottom and thinner at the top of the line). The 2nd one is at the very bottom of the screen and I just noticed it today. I have tried those pixel fixer applications, and they haven't done anything.
I bought my MBP at Best Buy and can't take it back since it's been past the 14 day policy if anything was wrong w/ the screen, to get it repaired or fixed. Plus, I didn't get AppleCare (I'll probably buy it when I graduate college this spring), so I only have the 1-year warranty. However, can if I take it to the Apple store what will they do? Will they fix the screen or just replace it? And since I don't have AppleCare, does anybody know how much it will cost (screen repair vs replacement)?
Info:
MacBook Pro, Screen problem
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Nov 3, 2010
I have received my maxed out MacBook Air last week and did not even think about checking for dead or stuck pixels (not like my led TV which I had to return several times) until this article about Apple's policy was posted on Mac Rumors. That made me curious and I began starting to look for anomalies which resulted in finding 1 dead pixel on the lower left part of my screen. Of course now it is bugging me and I am really thinking about returning it because of the money I have spent on it. Should I call the Apple Care first or go straight to the store? Would they even consider replacing the unit granting they have one in stock?
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Jun 3, 2010
Well I had finally received my MBP today and was really excited to finally have it. I turn it on and the first thing I notice is that dead pixel in the lower middle of the screen. Just one freaking pixel.......but I already called apple care and they have a new one shipping out and mine is at a fedex.
For the 15 minutes I did use it though I was happy haha, now the waiting game begins again...
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Jun 22, 2012
I recently purchased a MacBook Pro w/Retina and have an annoying issue that comes up from time to time. Once in a while a bright white pixel will appear in the middle of the screen. It stays put while it is there and I can drag screens around and nothing changes but then suddenly it will go away. After awhile it will popup in a new location and the same thing will happen. Is it an issue with my screen?
Info:
MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)
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May 3, 2010
If I buy a MBP online (say Macmall) and it shows up with a problem (dead pixel, etc.) can I take it to an Apple store for repair/replacement? Or do I have to return it to where I bought it?
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Oct 18, 2009
Received it yesterday and I dropped it off at FEDEX within 2 hours.
It's replacement will be here Tue or Wed so I am wondering how many exchanges I can expect before I get one without any dead pixels.
Mine had two but the person I spoke with at the Apple store online said that this was unusual - I hope he is right but I am half expecting to see more dead pixels when I plug in the new one in a few days.
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Aug 10, 2010
I received my very first apple computer yesterday. It was the 27inch i7 with 8gig of ram. I turned it on for the first time and it looked perfect. When the loading wheel came up on the white screen I noticed a dead pixel right next to it. I looked over the rest of the screen and I could not find another one. I ended up calling and asking for a new imac. The first person on the phone said they usually only do replacements for 4 or more dead pixels. After I explained that it is right in the middle and I noticed it the first time I turned it on he forwarded me to someone else and they got me a shipping code. I not am waiting another week for a new computer. Is it normal for people to return their machines for one dead pixel? The guy on the phone made it sound like it was no big deal.
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May 22, 2012
i have bought myself in april an imac 21.5 inch.since 3 may i have an dead pixel in the center of my screen.it really annoys me and i wanna trow my imac out the window becaus that little mini pixel.is there any way to fix the dead pixel?
Info:
iMac, Mac OS X (10.7.4)
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Jul 3, 2012
I have just noticed a dead pixel in my MacBook Pro 13 inch. Is it possible that i could have my Mac replaced? If not, what do I do and what is the policy? I do have Apple Care.
Info:
MacBook
Pro, Mac OS X (10.7.4)
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Aug 26, 2010
Is there any easy way to tell whether I have a dead pixel or something under my screen? I have a small dot that shows up no matter what color I test the screen with (but is obviously harder to see with darker colors).
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May 2, 2010
So as you can see, my new iMac has 1 dead pixel. How many does Apple require before you get it serviced? I don't have an Apple Store here, so I would have to pack it up, and it is somewhere where I would hardly notice it under most circumstances. I know it is only 1, literally 1 pixel that doesn't complete show white correctly, but all other colors.
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May 30, 2010
I went and bought a new IMac today from my local apple shop. I get it home and it has a really annoying dead pixel on the left hand side of the screen.
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Jun 6, 2010
I have a iMac 21" bought it back in November. When I have my desktop wallpaper showing there is one pixel that will only show white, no matter what background pic I put up. It's dead center in the screen so I was immediately irritated, then I noticed when I open Safari (or anything else like finder, apps, docs...whatever) the white dot goes away. I tried messing around with it and putting up black background and a white back ground and I don't understand how this is happening. No matter the color of the wallpaper I can still see it, even a white background. Links to screen shots [URL]
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Nov 18, 2009
Today I went to plug in my Lacie 250 GB USB external hard drive into my 13 in. MacBook to get a shirt template for a design I am making. I discovered that the hard drive just would not mount and show on the desktop, and I remembered that this happened a few days before, but all I did was unplug it and plug it back in, and it worked... except that today, that didn't work at all. I tried the other USB port, and the hard drive showed up on the desktop for about a second, and then disappeared. I kept on replugging it back into both USB ports, but nothing happened.
Then I tried to see if it would work on the PC beside me, and it was recognized as an external device; however, a message came up telling me the drive was malfunctioning. I am guessing this is from ejecting it incorrectly (because I am in a hurry to head to my next classes... I use this laptop at school), but I have incorrectly disconnected it before in the past and this problem never happened to me before. Every single project I have ever created for my design career is on that hard drive, and all I want now is to get my files back. All I need it to do is show up on the desktop for just the right amount of time for me to copy my files onto my computer. I read online to put it into the freezer for a while and it should mount, but that didn't work. I tried using Disk Warrior, Data Rescue 3, and Tech Tool Deluxe, but the hard drive did not show up on any of those apps. I tried plugging the hard drive into an iMac as well, but it did not show up either.
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May 14, 2010
i finally got my High Res Glossy MBP after 4 weeks of waiting...Everything works fine...and NO yellow tint issue...The only problem is 1 small dead pixel towards the bottom right of the screen...Will apple do an exchange on CTO machines with only 1 dead pixel?Is it even worth doing the exchange? After reading these forums i see that a lot of other users have been complaining about all types of problems...Yellow tint, wifi problems, over heating...etcshould I consider myself lucky? And just be happy that its only 1 small pixel?
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Jul 4, 2010
if anyone here knows the answer reply:
1) Is it theoretically correct the 13'' can't display 1080p hd movies because there aren't enough pixels available?
2) Are 720p movies more suited for the 13''?
3) I'm currently using XBMC and AVS Video Converter, does XBMC perform better on certain video format? I still don't know which video format should i play HD movies on my mac
4) Can the current mbp 15'' play full HD movies (1080p)?
My current convert output setting: HD Video 720p H.264/AVC.
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Jan 25, 2010
I've got a white macbook 2.16 I believe. The screen/display will turn on when booted up, but only stay on a few minutes. I got it off craigslist this way. When I first got it, it wouldn't come on at all. I replaced the inverter with one I got off ebay that was probably used. I have tried 4 different inverters in it (all used I think) they all respond the same way. Screen comes on for just a few minutes then the light goes black. If I disconnect the power to the inverter after it shuts off, then reconnect it, it will light up again for a couple seconds only. If I leave it alone, it will come back on after about 20 minutes.
Does this sound like I have a bunch of bad inverters, or a bad lcd screen? It also drives an external monitor flawlessly the whole time and keeps an image displayed on the screen even when the light dies.
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Aug 23, 2014
A moment ago the 3rd retina display of my MacBook (and only a month after replacement) the display showed dead pixels again.
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.2), None
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Nov 30, 2008
It was just announced a couple weeks ago and I'm thinking about picking it up. The price is right and the resolution / pixel density is outstanding. I know it's a TN panel and I don't want to turn this thread into a discussion about TN v. IPA. But from someone who has bought it, i'm very curious,
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