Intel Mac :: 'superdrive' Doesn't Read Or Recognize Film Dvds

May 8, 2012

Nothing appears on the desktop, and the DVD doesn't play (this is the second DVD I've tried).  The drive works to download software though.  These are commercial DVDs from Lovefilm in the UK - there are bound to be some scratches - does this mean I can only play new DVDs? 

Also, if I click Finder to eject the DVD, the command is light gray, meaning the IMAC has not actually registered that there's a DVD in the drive, so I have to log off and on again for the DVD icon to appear on the desktop, at which point I can eject it.  However, if I click it, it doesn't play. I'd really like to play films if I can. 

I don't know what operating system I have, except that it's MAC OS X. I only just got it new two days ago.

Info:
iMac

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