Applications :: ITunes Corrupt, Wont Open - Won't Reinstall?
May 6, 2010
Using a 2005 powerbook, 10.4.11 Recently installed an auto software update that included an itunes update. once updated, itunes will not open. comes up with 'This copy of itunes is corrupted or not installed correctly. Please reinstall itunes'
I have downloaded the latest itunes and tried various times to install however install gets close to complete then states the install fails due to a corrupt file. Naturally I don't want to loose all the songs and videos accumulated in itunes..
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Apr 2, 2012
First some background info:
-Running a Late 2006 macbook 2,1 with original RAM (512x2) and original OSX installation DVD.
-2009 I upgraded the RAM to 2GB+1GB, and upgraded the HDD to a 320GB HDD.
-2011 First the battery died, then the 320GB HDD failed, making a clicking sound. I plugged it in an external bay and sure enough, still clicking. Macbook dead for 6 months.
-2012 So now I bought a new OCX Vertex 120GB SSD, along with a new battery.
I boot from install DVD and format the SSD to journaled. I install the original OSX tiger (excluding disk space pigs like printer drivers, language translation, and some large 'bundled programs' like iDVD, garageband etc)Â After OSX install, setting up the macbook etc, I am logged in and running fine. However, I have found through trial and error (I have reformatted and reinstalled the OS at least 10 times now trying to figure out *** is going wrong) that if I reboot, I get either (1) flashing question mark folder, or (2) kernel error, unable to find driver for platform ACPI, and the macbook will not boot.I then boot from install DVD and run disk utility.. and find that the SSD has an error: 'Invalid node structure. The volume needs to be repaired' however it cannot be repaired, it has to be reformatted.I have it working right now, and it will work until I go to reboot. And right now if I browse the SSD, there are files on it. 5GB are used, 107GB available. To check the SSD earlier, I even reformatted as ms-dos and stuck the SSD in an external bay and copied files back and forth using a windows machine no problem. then reformatted to journaled, installed OSX, and back to same 'invalid node structure' issue.I even tried different RAM. I upgraded last year, but to make sure I am starting from original system, I reinstalled the original 512MB chips that came with it when I bought in 2006.
Info:
MacBook, Mac OS X (10.4.8), Late 2006 macbook 2,1, 2.0GHz IC2D
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Apr 26, 2009
My iTunes library has decided to be obnoxious and while listening through a bunch of tracks, one song kept jumping like it was corrupt - as if half a second was removed and then spliced back together.
So, being a good little boy I accessed Time Machine, went back a few months, found the file in Time Machine and it wasn't corrupt. Then, just to satisfy my own curiosity, I went out of Time Machine and played the supposedly "corrupt" mp3 direct from Finder using QuickLook and it played fine.
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Jul 2, 2009
For some reason, when my son was trying to load a from a CD to the applications folder all the applications suddenly disappeared. If you click on itunes or word you get an error notice about a corrupt file. The documents appear to be there.What should we do? We are running OS 10.4.11 on an iMac.
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Jul 1, 2014
How can I fix/open a corrupt PPTX file on my Mac OS X?
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Dec 9, 2014
I have been working on a project for school fine until today. When I tried to resize the FCPX layout I got a white screen and then it crashed and I had to force quit it (see image).
Having tried to reopen it I just get the beach ball and have to force quit each time. I have tried other macs in the room and it is the same. Other projects appear to open fine, so it seems that a file with the project might be corrupt? Â
I have attached images of the package contents . The school system is set up so that we have to save on external drives and any work on the mac is wiped as soon as you log out so auto saves are a no-go Â
Info:
iPad
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Aug 30, 2014
I store all my libraries on an external hard drive and today my dad unplugged it without ejecting it. When I went to reopen it it said it was corrupted and will no longer open in final cut. in fact, it just crashes final cut. I have a video editing business and have hours worth of work in the library.
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Mar 20, 2010
I just recently got my hands on the Kodak Playsport waterproof 1080p shooting mini camcorder. Have pretty much loved the thing until this point.
I responded to a call to a pin-in accident yesterday with this little fellow strapped to my chest on my fire coat. It's the first time I've taken it on a run, and it turned out to be a pretty bad one. I hit record while on the truck enroute. We worked for about 35 minutes extricating the sole passenger, and when all was said and done, I returned to the truck and removed my camera. The record light was still on, the screen still showing a live preview, but the recorded time number had stopped at about 37 minutes. All the controls were unresponsive. Not even the power button worked. After about 5 minutes, I had no choice but to remove the battery to shut the camera off. I turned it back on, and was shown an exclamation point where the video I had just shot was. The video would not play. I removed the 8gb SD card and plugged it directly into my computer, and the file size of the last video shot was only 67MB, not nearly high enough for 37 minutes of 720p @ 60frames per second. I am still unable to get even that fragment to play.
Any ideas on how to either recover more of the movie from the SD card, if it is there (nothing more is shown in the finder, though), or how to get this fragment to play?
I've tried VLC with no luck, and File Juicer, Visualhub and iSquint to no avail.
Thanks guys. If I can get it to play, maybe I'll share the video with the MR community
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Jul 27, 2010
Having some issues with mac mail at work. My mac mail is connected to our exchange server. It is working fine. Ran into a problem today. Mac mail quit for some reason and when I fired it back up, it walked me through the process of configuring mac mail to connect to exchange. The odd thing now is the only mail I see in mac mail is new mail, none of my old previous mail. I see my folder structure that I created (held on exchange), but I cannot seem to figure out why I cannot sync my mail to show my emails in mac mail. Is there a way to clean out the old stuff in mac mail and start fresh?
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Apr 2, 2010
After I updated my iTunes, which previously have been working with no problems at all, it suddenly began not working.
The problem I have is, that when i open iTunes, nothing happens. I can see it's running in the Task Manager, but I can't get it to open.
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Apr 20, 2009
I have just configured Entourage and when I went to check mail, it gave any error and suggested that I fix the database. The MS site says you click the Entourage Icon while holding down the option key and it should give you the option to fix the database. When I do so it comes up and asks for a "Fix Clock Key". I'm using the new version of Office for Mac 2008 Home/Student edition.
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Feb 18, 2010
This is something I find really annoying. I cant stand the clutter of old messages, so junk mail made a permanent fixture urks me even more.
I work on 2 machines and they are having similar isues
1) A Dual 2.3 GHz PowerPC G5
I have one message stuck in my inbox, when I select it and click delete, it just turns grey. and if i drag the message to the trash nothing happens. When I classify it as junk mail it disapears (does not go to the junk mail folder), but when I go back to the inbox its there again. This message contains no data, nothing shows in the preview panel and I cant find a file for it on the hardrive (Home / Library / Mail)
2) New 17" macbook pro laptop
On this machine Im having the same problem as above, but with a couple messages. There is also a bunch of messages in the junk mail folder I cant erase.
Does anyone have any ideas here? I really dont want to backup / wipe / restore Mail on both computers.
And with this happening on both my machines, I cant be the only one having this problem...
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Mar 27, 2010
I've searched extensively on this topic, and I'm pretty sure I am out of luck.However, my perfectly fine pages document from yesterday will not open today. The .xml file seems to be the problem; when I view the package, the index.xml.gz file won't "unzip" to an xml file, and if I just change the file extension, I get a garbled mess. Is there any way I can get the xml.gz file recovered? I am very sad. I will no longer be using pages because I can't trust it. What I have read on the 'net is very discouraging. Yes, yes, backup yes yes all that stuff. However, unless someone has instant simultaneous backup, this kind of thing could still happen - it was just one day, and I don't backup my files every day.
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Aug 13, 2010
I am having a very troubling issue on two different computers. Both run the latest Snow Leopard and Microsoft Word 2008. The problem is the following: Every single time I save a .doc file I end up with a corrupt doc: I can open it only with the computer that created it, and only with Word. No other software (even QL on the same computer) can open it. I have to re-open the doc with Word, SAVE AS, do a compatibility check, ignore all the issues or fix them, then save it with a different name. Then it works.
The only difference between the two computers is that with Word 2008 at times I cannot even save it with the workaround I explained above: I have to save as DOCX with compatibility check in order for it to work.
This is getting really annoying, as every time I have to send a .doc for work reasons (several times a day), I end up having to triple check it and save it.
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Feb 25, 2012
Had to reinstall Leopard. Once install completed I found that I could not open Safari or iCal. Have tried to update software but still no luck. Any suggestions?
Info:
MacBook, Mac OS X (10.5.6)
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Mar 15, 2006
I was upgrading from iLife 05 to 06 today, so I went and deleted all the 05 apps. but iTunes wouldn't delete because it said "ituneshelper" is in use. So I went to the ActivityMonitor and quit the process and then i was able to delete it. So then I installed iLife 06 and everythitng worked fine except for when i tried to open itunes, i got a message saying "Cannot be opened. iTunes is damaged or incomplete". So i tried totally deleting it again and then downloaded it off of [URL]. As I was going through the installation process, I got a message saying, "There is nothing to be installed." (as if iTunes was already on the computer or something, but it wasn't)
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Jun 6, 2009
I cant open my photo booth ever since I reinstalled my os cd. Can anyone give me an idea on where I can download it.
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Feb 14, 2012
How do you open DVD/CD drawer to reinstall Snow Leopard from disc after installing new hard drive? Note: Mac Pro won't start up
Info:
Mac Pro, Mac OS X (10.7.2)
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Mar 22, 2010
I can't open iTunes Store. It keeps on saying "One Moment Please. Connecting to the iTunes Store. Loading ... " but nothing loads even after hours of waiting. I can't even login to my iTunes account. It keeps on giving me error -50. It says "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later.
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Oct 24, 2010
The last 2 days i have a problem with iTunes. Everytime I try to open it, i get the message "Itunes quit unexpectedly". I deleted iTunes and installed it again, but the same thing happens. I am new in Mac so i may have made some mistake in deleting it.
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May 3, 2012
I've tried closing out of iTunes. I've shut down my mac. I cannot get this flippin song downloaded, but the rest of the album downloaded fine.
Info:iMac
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Nov 21, 2009
My itunes randomly, even after several restarts and re-installations, won't open and always says that itunes has "unexpectedly quit". I don't know what to do. This is what the error reads:
Process: iTunes [595]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-9022501~2
Code Type: X86 (Native)
Parent Process: launchd [98]....................
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Feb 25, 2010
I have a bunch of itunes libraries and it's a pain to switch between them (open itunes while holding the option key and select the library). I don't think itunes lets you have more than one open at a time, but I didn't know if there was a third party plugin or something.
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Mar 31, 2010
i seem to have the opposite issue to everyone else on here in that I replaced my logitech keyboard with a new mac aluminium extended wired keyboard and now when I hit the play button it no longer opens iTunes. All I could find here was people looking to turn off this feature in Snow Leopard....
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Apr 3, 2010
Pretty Self explanatory. I want to Click one program, and have that program and another open at the same time. In my case, When I open iTunes, I want Bowtie to open also.
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May 13, 2008
I did not find this using the search feature, although I guess I'm not the first one to ask..
Is it possible to open a US iTunes Store account from Europe? I want to download TV series etc from the iTunes store. What do I need should it be possible? Can I do it with a european credit card?
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Dec 12, 2009
i don't think is possible as i've searched around the net for this, but most of things i've found are pretty old so maybe theres a fix now?
basically, it really annoys me when i use spotify the play/pause controls on my keyboard will work to pause spotify, but will straight away start to play itunes, and vice versa. is there a way to disable this.
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Feb 12, 2010
I recently re-installed Tiger on my macbook because I'd accidentally deleted system preferences and I needed it back. I still have all of my HD data, except that iTunes will bounce once in the dock, and then disappear. It doesn't open to my library like it usually would.
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Apr 25, 2009
I love the idea of a one-stop media center like iTunes, but as each new feature is added it just feels too big and slow to me now. It takes forever to open, it lags even when I just try scrolling through apps, it sends regular genius updates to Apple, it has a radio, ringtones, movies, tv shows, the list goes on. Does anyone else feel the same way?
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Jun 7, 2009
I'm on an Apple MacBook (Intel core duo) and recently had to reinstall my version of Mac OS X 10.4.8 after unsuccessfully trying to download a software update of OS X (can't remember which version) via the Software Updates window which pops up. The software seemed to download fine but as soon as the computer restarted nothing happened. It just stayed on the grey screen at the beginning and the small circle icon popped up but it didn't load up the operating system.As a result I had to reinstall 10.4.8 via the CDs which came with the computer.It just so happened that while the attempt was made to reinstall the newer version of OS X a newer version of iTunes was successfully downloaded (V 8.1.1). However this does not now work with OS X 10.4.8 and comes up with the message 'You cannot use iTunes with this version of Mac OSX.
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