MacBook :: Won't Boot Past Gray Screen With Apple Logo And Then Shuts Off
May 29, 2012
This morning, I would turn it on and it'd go to the grey screen with the Apple logo for a few seconds and then go to the icon that is a circle with a line through it. After reading online, I was able to boot it up in Safe Mode. I went to Startup Disk in Preferences. I chose the MAC OS X, xxxx and then clicked the lock to prevent further changes and then clicked restart. Now when I turn on the macbook, it goes to the grey screen with the Apple logo for at least two-three minutes and then just shuts off. Won't boot into Safe Mode now. I already tried the Command-Option-P-R keys trick like five times.
Info:
MacBook Pro
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Apr 26, 2012
My Macbook Pro is not starting past the grey screen and the apple logo and the rolling circle. I have tried every method and I am desperate to do anything to start my computer even erase the entire disc. I have contacted the Apple store and they told me the cost will be equivalent to $600 to just repair it and no way I will be able to afford it. I am willing to do anything and even erase my entire disc. However, for that the instructions on the Apple page state that 'Insert your Mac OS X 10.4 or 10.5 installation disc'. However, I do not have my installation disc Is there any other way I can erase the OS system and at least reboot my Macbook?
Info:
MacBook Pro
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May 8, 2007
Unfortunately I bumped the switch on the power strip that my Mac Mini (1.42ghz G4, OS X 10.3) is plugged into while it was running. Now it won't boot up. All I get is the gray screen with the gray apple logo and the spinning wheel but no OSX.
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Nov 23, 2007
I'm trying to repair a Powermac G5 (dual 2.0, the first model I believe, with a new Radeon 9800 graphics card) that won't boot and I'm having some problems that I can't seem to diagnose.
The machine will boot to the openfirmware prompt or target disc mode and will show the 'OS not found' icon if left to boot from the HD (which has been wiped). If I try to boot from either the included restore disc or a retail 10.4 DVD I've tried it will show the boot screen with the Apple logo on it but no spinning status indicator underneath. It just freezes on that screen. Once it showed the status indicator but it just continued to spin for about 30 mins, at which point I gave up. Same issue if I try to boot the hardware test (except it freezes on the hardware test loading icon rather than the Apple icon). The superdrive appears to work as it is accessible in target disc mode.
I've reset the SMU and reset the PRAM via the keyboard shortcut. The one thing that leads me to think it's a firmware fault is that when I run the 'reset-nvram' command it gives an OK, but when I then run 'reset-all' it freezes rather than rebooting. Any ideas anyone?
Information:
Powermac G5 Dual 2GHz
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May 1, 2009
I recently required a Power Mac G4, and it was working fine, albeit a bit slow but I just assume that was because there's too many files on it, but that's another story. I shut it down before I left work, when I came back in the morning it was just the grey screen with the apple. I reset it, still no response. I reset the PRAM, nothing. I tried to boot in Single user mode, nothing. I tried to boot in verbose mode, nothing. I force ejected the CD and put in an OSX disk one from my laptop, asked it to force read by restarting and pressing "C" and still nothing. I am not sure if a cable inside has been jarred lose.
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Jul 25, 2010
For several weeks, my black MacBook (2008) has been acting odd. Certain applications won't open, and when I attempt to open them, the computer makes a quiet clicking noise, like the drive is failing. Last week, when trying to boot it, the thing just wouldn't. Stuck on the grey Apple logo screen. Assuming a hard drive problem or failure, I ran the tests. I ran Disk Utility from the Snow Leopard install disk, checked & repaired permissions, checked & repaired disk. All okay. I ran the Apple Hardware Test from the install disk that came with the computer, using the test that runs for an hour or so, and all appears to be fine. The computer won't boot into safe mode. I've tried flashing the PRAM. I doubt I could achieve much through target disk mode, as I've already run Disk Utility. What's left to do? Something doesn't add up here.
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Oct 20, 2009
So, today I tried to install windows through boot camp assistant on my mac. When it got to partitioning my drive I got an error that my hard drive needed repairing. So I opened up disk utility and clicked verify disk (I can't click repair) and got this error Disk Utility stopped verifying �Chris Hard Drive� because the following error was encountered: Filesystem verify or repair failed. I then researched this and learned to fix the problem I must boot from my leopard install disk and use the DU from their. Unfortunately I don't have access to the disk. But I have the install disk from my old macbook (the white one) so I used this. I put in the disk and shut down. When I turn it on I hold C but all I get is a grey screen but with out the apple logo. When I try turning it out holding alt I don't get the option of the CD just Chris Hard Drive. But when I boot up holding D i do get to the hardware test screen but I get the error that's something like "Hardware test does not support this hardware". Will the Leopard install of a different type of macbook not work on my new macbook pro (13" aluminium)?
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Dec 6, 2014
During boot Yosemite shows a grey screen with the Apple logo and a progress bar - is this normal?
Info:
iPad 2, iOS 7.0.3, 64 Ghz. 3G
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Apr 22, 2012
My mother's unibody white MacBook will not get past the grey apple and spinning gear when you first boot up the computer. This was after she opened a link in an email from a friend who had her email compromised. Now I'm getting spam emails with the same link from my mother's hacked email, and her computer won't even get to the login screen. I took it to the genius bar only to be told it was likely HD failure, but the windows partition works without a hitch! What could this be? A trojan? Is there any way to retrieve data (really just pictures) before I attempt to reinstall OS X?
Info:
MacBook, Mac OS X (10.6.8)
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Apr 8, 2012
My mid 2010 iMac i7 will not boot past the apple logo? I'm running 10.7.3. I have tried restoring from TM backup from recovery mode (worked the last time this happened) however upon completion it returns to the recovery screen? I made a disk of Lion when I downloaded the first time (followed same instructions sourced from numerous websites) which does not seem to work when i set to start up from this disk, just gets to the grey screen and flicks between the apple logo, a folder icon with a question mark and the circle with line through? Now I can't eject the disk either, a message appears that system can't eject and to make sure all applications are closed? Not sure how to go about closing these applications without being able to start the system? When I tried booting from the Macintosh HD I got a message that the boot cache partition was faulty? I have ran disk permissions etc all ok. Â
Info:
iMac, Mac OS X (10.7.3)
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Nov 24, 2010
So bare with me I want to be thorough so hopefully someone can help me out. My MBP (08) will not boot past the grey screen. The wheel just spins infinitely. I've read about it trying to figure it out.
1) I tried to boot from the install disc, when I do there are weird diagonal lines and the thing is unreadable.
2) I hooked it to my Mac Pro in target disc mode. I was able to get some of the information off, but it would eventually freeze up and freeze the finder on the Pro. It wouldn't verify the disc in disc utility. It would freeze if I tried to repair the disc.
3) It won't boot in safe mode or single user mode (CMD + S)
4) I tried removing the ram and switching it and using only one stick of ram (to make sure it wasn't a ram problem).
5) I tried to boot without the battery
Needless to say I am a bit frustrated. My applecare is long gone and there is no apple certified repair place anywhere near here. I've also noticed the thing is very hot. If nothing else I'd like to have an idea of what I should be expecting from the repair place.
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Nov 30, 2014
My computer died last night with each application not responding. I couldn't shut down normally so I held the power button to turn it off.Â
Next morning, I tried to boot the MacBook Pro and the boot process stalled at the grey screen with the Apple Logo and spinning wheel. I let it go for an hour and there was no change on the screen. Based on Apple's desk I ran Hardware diagnostics (extended with looping disabled) and got the following errorÂ
4HDD/11/40000000: SATA (0,0) Â
The screen shot is belowÂ
I ran this again with standard testing (no looping) and standard with looping and all gave the same results.Â
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
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Dec 2, 2014
How to get my computer to turn on? I used it on Friday and had a normal shut down but when I went to turn it on yesterday, it gets the the gray screen with the apple and the loading bar and loads half way and then just stops and sits there until it eventually shuts itself off. I have tried turning it off and then back on and holding the D key but nothing happened.
Info:
MacBook Pro, iOS 8
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Jul 23, 2010
I apologize for the long message but I want to be as detailed as possible. My MacBook (purchased early 2006, white 13", upgraded to Leopard about a year ago with no problems until now) will not boot past the grey screen and spinning wheel. Here' are the list of 6 steps I've followed so far and still is not working. Oh, and I do not have any peripherals attached to my MacBook:
1. Reboot in Safe Mode: tried pressing down the Shift key before the powering up sound AND after the sound. Could not get into Safe Mode. Did this several times, holding the Shift key for as much as a minute or two. Nothing but grey screen and spinning wheel.
2. Reset NVRAM/PRAM: CMD+R+P+Option: Computer restarted but still goes into Grey Screen, spinning wheel and stays there forever.
3. CMD +S: I read this online. Gave me a black screen with a lot of information, but I don't know how to read the computer jargon, let alone know what to do with said info. 4. Disk Utility Repair Disk : Inserted my Leopard install disk. Went to Utility Disk. Performed a Repair Disk and I did get two error messages, something related to id 70000452 should be id 70000450 ( I'm sorry to say I cannot remember the exact error messages). But it showed as repaired. When I did a 2nd Repair Disk, I got the message that the volume appears to be OK. Turned off and on again, nothing but grey screen and wheel.......
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Apr 15, 2012
there back in September when I got my macbook I had the problem where it wouldn't boot past the apple logo screen and it was taken away and the hard drive had to be replaced and now it has happened again! I'm so annoyed as Im getting really close to exams at Uni so need my computer but will it need to have the hard drive replaced again!? As well with it being Lion I dont have a disk with it to try utility disk.
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Jan 8, 2011
My macbook pro won't boot past the grey screen, I've tried reseting PRam, running fsck from single user etc to no avail. All signs would point towards a hard disk failure, but the curious thing is that it sometimes mounts in disk utility when booting from the install CD, so theres a little life left in it yet! I have fairly recent backups of most of my files, but there are a couple I've been working on in the past few days that won't be backed up. So my question is this - is it possible to copy files from my mac HD onto a external drive through the terminal/disk utility while booting from the CD.
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May 13, 2009
last night i changed the permissions on my macbook to stop my files being shared. now when i log in i cant get past the grey boot up screen. i was told its because of problems created from changing the permissions. i booted up holding shift and nothing happened i booted up in in verbose and it says theres no posix_spawnp("/usr/sbin/mDNSresponder", ...) over and over i booted up with cmd+s and got If you want to make modifications to the files
/sbin/fsck -fy
/sbin/mount -uw
If you wish to boot system exit. I dont want what to do here, Im afraid to start messing with it. I really need to get the files in my HD, I'm doing finals right now!!
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Jan 31, 2010
Reset my disc permission is Disk utility ...like the idiot i am, and now My MBA won't boot past the Apple logo and spinning cog. In Single User Mode the key problem seems to be. sudo: /private/etc/sudoers is mode 0666, should be 0440 :/ root# sendmail: warnibg: valid_hostname: empty hostname sendmail: fatal: unable to use my own hostname / is it possible to repair permissions in Single User mode?
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Jun 14, 2012
My 13" macbook is stuck on the grey opening screen with the apple logo and progress circle.
Info:
MacBook
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May 30, 2012
I have a mirror door g4 power pc that had been having some issues with not turning on, and after testing the power supply, it failed miserably. We placed a refurbished power supply in it from a company in New York and the computer was working wonderfully. I went on a cruise last week and went to turn the computer on for the first time in a week and a few days. The CPU turns on, the unit chimes, the fan turns on and the computer starts to boot up, but it won't boot past the gray apple logo screen. Actually, the first few attempts to boot it resulted in a blue screen with gaint apple logo and spinner; it wouldn't advance further. After several restarts and resets, I got it to come up into the normal gray screen. On several attempts it wouldn't boot further than this. On two occasions now though, it has moved past the gray screen to normal operation (it takes about an hour for it to get to that point though) but with some kind of errors. I get the side bar, but the gray panel on to with "file" ect is gone and my HD icon never comes up. The icons on the sidebar do not respond when clicked. The computer will not boot from the OS X disc.Â
Info:
PowerMac, Mac OS X (10.4.8)
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Jun 26, 2014
I have a MacBook Pro from 2010 I believe with iOS Maverick installed. (MacKeeper is also on there, which I just found out is apparently malware)Â
So three days ago I was watching Netflix, the image froze, but the audio kept going. Figured my internet was slow, so I waited a little, nothing happened. pressed escape to leave the full screen mode, but nothing happened. None of the keys would do anything, not even the sound or brightness keys. So I did a force shut down by holding down the power button.Â
I waited a little, then decided to turn it back on. Start up sound played, white screen with grey apple logo and loading gear appeared together with a grey loading bar. I figured that this meant it had to repair something. But after about a minute or two it just went to a black screen/ shut down. I left it off for a day, tried it again, same thing. Next day I tried booting it up while holding the shift key to do the safe boot (I knew it wouldn't work since I already had the grey loading bar anyways), same thing happened.Â
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Feb 17, 2012
I Have a MacBook pro 17" 2009 with OS 10.7 Lion, I was doing the updates in the middle of the updates give a error and say you need to restart, Now, when I restarted it is showing gray screen with apple logo and spinning gear and is not moving beyond that (even after 3 hours).I tried Resetting my mac PRAM and NVRAM, nothing, I tried Safe Mode, I tried verbose mode(command V) and is show me this,The system bootstrapper has crached: Trace/BPT trap: 5. I don't have originals cd I lose them when I move.and Lion I'm download from app store I don't Have DVDÂ I don't care about information on my mac, I backup everything daily. I just want to make it work again.
Info:
MacBook Pro, Mac OS X (10.7.3), 17" 2009
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May 6, 2012
when i start up my macbook it goes the the gray screen with apple logo then the logo turns in to a circle with a line in it
Info:
MacBook
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Dec 30, 2010
I'm trying to resurrect an iBook (translucent white case, 14.1 LCD) that was long neglected, so not sure on its past service history. The following do NOT work: - won't boot up past the gray screen with Apple logo and spinning gear icon (just hangs) - same problem if I try to boot from install DVD ("c" or using "option" then selecting DVD) - same problem with safe boot with "shift" - reset PRAM It will connect via firewire target disk mode to another computer, and I used that to completely wipe the disk and do a clean install of 10.5. When I tried booting into single-user mode (cmd-s), it fills about 2/3 of the screen with normal-looking messages, but then hangs after this (no keyboard response): Got boot device = IOService... [various other stuff] BSD root: disk0s6, major 14, minor 5 I'm out of ideas. Any suggestions? The machine is old enough that it's probably not worth the diagnostic fee of the local Apple shop. Since I can't get it to boot, I can't even run TechTools.
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Feb 6, 2008
At the tech dept we have this G4 that refuses to boot past the grey screen with the rotating wheel. The logic board has been replaced, we've removed all sticks of RAM save 1x512, we've tried a known working optical drive, replaced ribbon cables (optical cable was frayed on one end) No dice. Option booting works, but once we select the DVD we can't boot from an install PPC CD either, it just gets stuck at the grey screen. We also have a tech HD inside that the computer does not boot from either.
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Jul 17, 2010
I was given a PowerBook G4 15" today. I need to fix it, but I can't find out what exactly is wrong. I've used MROOGLE and I can't find any problem quite like what I'm experiencing. In my case, the laptop will turn on, make the chime, and stay stuck on a white/grey screen. No apple, no spinning gear, no nothing. Just a blank white/grey screen. However, when I insert the Leopard DVD and hold down "C" the apple appears as well as the little spinning gear. That goes on for a few minutes. BUT, after those few minutes are up the small gear still spins, but the Apple logo is replaced with a prohibitory sign (like what you would see on a non-smoking or no parking sign) and it sticks there and sometime says that I need to re-start my computer. The same happens with the Tiger disk. Also, when I place the Leopard or Tiger disk in the SuperDrive and hold down "option" so that I can boot OS X from the DVD, I click the little continue arrow and nothing happens. I've reset everything there is to be reset, and I've opened up the computer and re-seated everything that could possibly be re-seated. RAM, HDD, all connector cables, etc. There isn't any visible physical damage inside of the computer either.
The most recent thing I've tried was to boot off of a PPC-specific Ubuntu disk. It does some stuff and lets me run the kernel, but after that the computer gets stuck on a black screen and does nothing at all. I'd really appreciate it if you all could offer some advice as to what may be wrong. All suggestions and ideas are welcome too.
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Mar 6, 2010
I am trying to install windows 7 on macbook air, through an external DVD drive, since USB didnt work for me. The DVD is detected and ounce I click start windows installation, the system boots and gets stuck at the gray boot screen with the apple logo. What is causing this? how can I solve this?
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Nov 23, 2007
I started this topic on the Garage Band forum because I was having trouble with Garage Band '08 when my computer crashed and will not restart afterwards. Garage Band was crashing 2 out of every 3 attempts at recording, and I would have to use Force Quit to escape and start over. Then, while I was in the middle of a very complex project involving Garage Band, iTunes, Finale (music notation program), and Microsoft Word, the computer froze up and I hit restart, thinking that would solve the problem. Big mistake - the computer has not been able to restart since then. I have a late 2005 G5 power mac with 1 GB of memory, 230 GB hard drive (or something like that) and no additional gizmos installed, running OS X 10.4.4. I had upgraded to iLife '08 a month or so ago and have had problems since with unusual crashes and freezes, especially involving Garage Band '08.
When I boot, I get to the gray opening screen with the gray apple logo and the spinning gear (is it really called an "intergalactic frisbee?"), and no further. The fans come on (and begin to ramp up to a huge noise after two minutes or so), the white LED light comes on steadily. I've disconnected all peripherals except my keyboard and mouse (Kensington USB keyboard and Logitech Mouse, both of which seem to work OK still). I can use the keyboard to open the CD/DVD player, and I can start the computer with both the Apple Installer disk and with Disk Warrior 4.0. I've repaired everything I can find with both programs, verified everything available, used Disk Warrior to examine corrupted files, and removed all the .plist files that it said were broken and could not be fixed. The only thing I can't find is that it says I am missing a "tmp" folder in my HD/private/ folder, which I can't seem to locate on the directory on Disk Warrior. Both programs say that all my hardware is fine, and that everything else is OK too. Puzzling. I removed the battery and tested it (it was OK), replaced it, and reset the PMU button on the motherboard even though I know all you have to do is unplug the back for a few minutes or so.............
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Jan 8, 2011
My iMac won't get past grey screen, I've tried holding down c. I've tried holding cmd+s. I've reset my PRAM etc, I've put back in RAM it came with, and when I turn it on I just get grey screen, apple logo and the spinning thing! Updated it to new snow leopard OSX 10.6.6 and it has a DVD in the drive and I can't even get that out! What can I do?
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May 31, 2012
My Mac mini won't move past a white screen with apple logo in the center. What should I do?
Info:
Mac mini
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