MacBook Pro :: System Freezes Randomnly For 30 Sec - Gray Screen At Boot Appears
Jan 30, 2010
Since a few days ago my Macbook Pro 13" from last June started to freeze randomly for atleast 30 seconds and then it would come back and most of the time freeze again after a while (in OSX only it seems, Windows 7 I did not have such problems, though I didn't use it often). Sometimes it occured frequently, other times it didn't and this morning I had the same thing again, I just held the power button and shut it down, did this two times in a short period of time and when trying to boot it for the second time all I get is a gray screen with no Apple logo or anything.
Searched the forums, tried the install DVD and C button to no avail, same thing with trying to reset the PRAM and NVRAM...Is the logic board broken or anything? I don't understand how this could happen...And if I do take my laptop to Apple, should I remove the Intel SSD drive I got in it right now and put in the stock?
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Mar 19, 2009
I have had my MacBook for almost two years and the battery had just died on me. So I sent it back to Apple and got a new one. But ever since switching over to this new battery, my computer has had issues starting up. A grey screen fades into white and the Apple logo never appears. The computer will just stay like that for hours. A friend suggested turning the power off and back on, holding apple+ctrl+P+R, which worked. However, the next time I turned my computer on, the screen stayed white again, without an Apple logo. Can you tell me what the deal is? Should I bother reporting this to Apple? Is this permanent damage I'm going to have to go thru everytime I start me laptop? Any way to fix it? Thanks.
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May 7, 2012
I still have the appearance of the gray screen after performing all the solutions provided by apple support. What shall I do now?
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 4, 2014
I am using MacBook Pro with OS X 10.9.2 and Safari 7.0.3. After an update of OS X, I cannot open pdf within Safari, It appears a gray screen. I tried several procedures in the forums, delete the plugin, restart, etc, but nothing.
Info:
MacBook Pro, OS X Mavericks (10.9.2), Fail open PDF in Safari
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Oct 19, 2008
i rebooted and held down the D key and all I get is a grey screen.
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Jul 1, 2014
When I attempt to download Adobe Shockwave player on my macbook pro, I get a gray screen and it will not download.
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Apr 23, 2012
Yet I see the white power light on and I can here it turn on but no screen it is just black?
Info:
MacBook
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May 12, 2010
I have an Early 2008 Mac Pro 3.2 GHz dual CPU (8 Cores in total) one day I started the system as usual and the system start till the Apple Gray Logo appears and then it reboots and keep doing this in (loop)
I started the Apple Hardware Diagnose and it hangs in the middle! the Apple Authorized shop/repair people told me (after the tried to fix it) it is mostly the Logic Board
Can it be the RAM or the CPUs? my mac is out of warranty and the cost to fix it is crazy! so I was thinking I can buy the parts and replace it my self.
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May 3, 2012
I have installed smartvoip app, i cant to sign in, but when i connect to my univeristy net it is working but when i come to my hostel it doesn't work, it says server timeout, try again later.
Info:MacBookPro, Mac OS X (10.7.3), smatvoip
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May 26, 2012
my mac book pro is giving me a blue screen, some days ago it gave me a message that the desktop has too much files how can i get it opened is there any shortcut that i can open my desktop?
Info:
MacBook Pro, Mac OS X (10.7.4)
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Jun 14, 2012
I need to re-install this OS, but I don't have the DVD image for the disk. how to get a copy?Â
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MacBook, Mac OS X (10.5.8)
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Jun 17, 2012
I'm trying to setup my Mac Mini but get the grey screen with folder/question mark and I can't tell if the chips have been swapped. The brand is unfamiliar and my place hosted some creepy hackers while I was in the hospital. I'm still finding mysteries.
Info:Mac mini, MacOS X (10.5), cant identify RAM
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May 7, 2012
All I get is gray screen in start up.
Info:
Mac Pro, Mac OS X (10.6.4)
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May 14, 2012
Had to force quit a number of applications to shut down computer, restarted it but froze on opening. Shut down with the power button and now it won't get past Gray screen with rotating dial (thingy)...tried the safe boot option but this seemed to get stuck after identifying some issues.
Info:
MacBook (13-inch Late 2009)
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May 25, 2012
I click on the hd hard drive and change the settings to no one can read or write now I had problem to open the computer as soon I start it became gray screen so I re-stall the software and as soon I back up the computer is asking me the password I type it and can't enter after keep asking me the password is wrong
Info:iMac, Mac OS X (10.7.4)
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Jun 14, 2012
i changed the name of the hard-drive for other reasons, and i guess i must have somehow erased the two which show up in the login box. And, i cannot locate the disks.
Info:
MacBook Pro, Other OS, no start up disk to be found
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May 8, 2007
Unfortunately I bumped the switch on the power strip that my Mac Mini (1.42ghz G4, OS X 10.3) is plugged into while it was running. Now it won't boot up. All I get is the gray screen with the gray apple logo and the spinning wheel but no OSX.
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Jan 18, 2010
After windows is installed a Blue screen appears with cursor on screen but it freezes completely.I can fix this by restarting my mac , then once windows restarts i insert the Mac OS disc , select the disc within my computer but the following message appears "Package requires new version of installer"
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Mar 21, 2012
My MacBook pro freezes at start up at the gray screen with spinning gear. I did a firmware update yesterday and this happened upon restart. MacBook pro purchased new early 2011 lion
Info:
MacBook Pro, iOS 5.1
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Jan 21, 2011
G5 Power Mac, 4 gb RAM, OS 10.6. Machine freezes up if: I run a video (1st, 2nd one), use Safari for a few minutes, use Firefox for 1/2 hour, longer if I only have 1 tab open at a time. Occasionally, I get the black screen of death instead, with the #s running about the screen (white font), out of The Matrix. I've run Disk Utilities - RAM checks out okay, cleared out cache, switched to a new HD (old one had been there since I got the Mac, several years ago), these have alleviated but not eliminated the problem. A tech friend suggested thermal grease on the CPU, or replacing the CPU, but don't know if the latter's possible. Oh, and some part is missing that results in the fan running all of the time, like being on a runway.
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Dec 16, 2006
So, recently (as of thursday or so) my PBG4 has been making weird buzzing noises, usually only when it was working hard (or watching things online). Eventually, as it got closer to the weekend, the noise started to get louder whenever it would come on, so I'd just turn off my computer for an hour or so and let it cool. Finally, today, I turn it off again and now whenever I turn it back on, all I get is the gray start up screen, sans spinner. Sometimes I even get a little folder with the mac face on it. What's wrong?
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Jun 15, 2012
iMac grey shading appears on the screen, freezes then shuts down
Info:
iMac, Mac OS X (10.7.4)
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Jan 5, 2011
I've been reading this site for a while now, first time I'm posting. I recently purchased 8 GB of RAM for my 2010 13" MBP. There are two 4 GB DDR3 PC3-10500 1333mhz sticks. When I install them in the laptop my computer does not get past the apple logo boot screen (the spinning disc freezes). However, I can boot into Windows (boot camp) without issues.
Also, when I pair either of the 4 GB sticks with one of my old 2 GB stock sticks the laptop boots up fine in OS X. The system profiler registers it as 6 GB of 1067 mhz RAM (the stock sticks are 1067 mhz)
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Mar 20, 2008
My dads MacBook Pro started acting weird first the screen would freeze up and the cursor could still move but there would be about an inch wide black line that would follow on top of the cursor wherever you moved it.
We thought it was a software problem so we booted it up off an external drive and it did the same thing after a few seconds of loading the finder, now it won't even boot, it loads the white screen with the apple, then it stops at the blue screen where it usually shows the loading of everything, once in a while it will get past that but it freezes with black lines over the cursor.
I've tried zapping the pram and i've held the power button down till it beeps i've also reset the pmu, so im out of ideas.
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Mar 23, 2010
Im new to these forums. I have just (5 months) purchased a new Macbook pro. I have upgraded the RAM to 4GB, but only recently since ive been in Canada (1 month) experienced this problem. The screen goes grey once a day and the computer asks me to restart the system. I believe its called a Kernal Panic. Ive read on other places that it might be caused by recently installed apps. But i have got rid of these and now nothing has changed! I havnt got my Install CD on me therefore cannot run a reboot. Im not sure if the issues are related but the Mac also kicks me out and makes me log in again. this doesnt happen as frequently but is still concerning and rather frustrating.
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Nov 24, 2010
So bare with me I want to be thorough so hopefully someone can help me out. My MBP (08) will not boot past the grey screen. The wheel just spins infinitely. I've read about it trying to figure it out.
1) I tried to boot from the install disc, when I do there are weird diagonal lines and the thing is unreadable.
2) I hooked it to my Mac Pro in target disc mode. I was able to get some of the information off, but it would eventually freeze up and freeze the finder on the Pro. It wouldn't verify the disc in disc utility. It would freeze if I tried to repair the disc.
3) It won't boot in safe mode or single user mode (CMD + S)
4) I tried removing the ram and switching it and using only one stick of ram (to make sure it wasn't a ram problem).
5) I tried to boot without the battery
Needless to say I am a bit frustrated. My applecare is long gone and there is no apple certified repair place anywhere near here. I've also noticed the thing is very hot. If nothing else I'd like to have an idea of what I should be expecting from the repair place.
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Jul 30, 2009
My wife's macbook will turn on, it stays on the gray screen with the apple. After a while it will just shutoff. I have tried removing the battery and holding down the power button for 5secs but did not work. I also reset the pram and also did nothing.
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Aug 23, 2009
Last weekend, my white Macbook was requiring a software update to 10.5.8. So I said, go for it and let it restart. That's when the trouble happened.
It began to restart but just stuck on the gray apple screen with the gear circle thing spinning. I tried several times to restart, but it never worked. I did all the things I knew to do (boot from DVD and run disk utility to repair permissions, zapped PRAM, ran it in the fsck thing; Booting in safe mode wouldn't work). So I booted from my backup and used SuperDuper to rewrite my boot drive. (I guess I should point out that when booting from my backup, I was able to access all my files on my internal HD, it just wouldnt boot). After doing that revert thing to 10.5.7, everything worked fine.
So then I tried to update again this weekend. Same thing happened. I've tried the same steps. I can still get to anything I've added to my regular drive since my backup and all that. Just won't boot from that main drive.
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Jul 8, 2010
I have a four year old Macbook that's not in the best of shape, but it hasn't failed me like this before.. ever.
I installed a new security update yesterday morning along with the new iTunes, and it worked alright for most of the day.
Around 10:30 or so, it just shut off.
I tried to turn it back on and was faced with the gray apple logo and the horrible spinning icon.
I've tried booting it up in safe mode, verbose mode, and even resetting the PRAM, and nothing works!
It eventually did go to a blue screen after maybe three or four hours, (I fell asleep so I'm not sure) but it still wouldn't let me do anything.
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Feb 25, 2012
I have an issue with selecting (restart). If i choose restart after a software update, from the apple drop down, or when i select the drive in startup disk in preferences, it will boot into a gray screen with ? mark. if i choose (shut down) from apple drop down menu and then start up from the power button on the air, it boots up with no problem. I have checked with the SSD maker and i have the latest firmware I cannot use the old HD to see if it is a drive issue. Its dead.Â
Info:
MacBook Air, Mac OS X (10.7)
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