Software :: A Grey Screen Fades Into White And The Apple Logo Never Appears?
Nov 23, 2008
I have had my MacBook for almost two years and the battery had just died on me. So I sent it back to Apple and got a new one. But ever since switching over to this new battery, my computer has had issues starting up. A grey screen fades into white and the Apple logo never appears. The computer will just stay like that for hours. A friend suggested turning the power off and back on, holding apple+ctrl+P+R, which worked.However, the next time I turned my computer on, the screen stayed white again, without an Apple logo. Can you tell me what the deal is? Should I bother reporting this to Apple? Is this permanent damage I'm going to have to go thru everytime I start me laptop?
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Mar 19, 2009
I have had my MacBook for almost two years and the battery had just died on me. So I sent it back to Apple and got a new one. But ever since switching over to this new battery, my computer has had issues starting up. A grey screen fades into white and the Apple logo never appears. The computer will just stay like that for hours. A friend suggested turning the power off and back on, holding apple+ctrl+P+R, which worked. However, the next time I turned my computer on, the screen stayed white again, without an Apple logo. Can you tell me what the deal is? Should I bother reporting this to Apple? Is this permanent damage I'm going to have to go thru everytime I start me laptop? Any way to fix it? Thanks.
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Mar 17, 2009
I was trying to install Windows XP Pro, but for some reason the it wasn't showing another HDD to install Windows on. So I quit the install, and restarted my computer. Now all that happens is the normal grey screen appears (with no Apple logo), then it goes to a black screen and has the blinking cursor (Kinda like DOS).
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Apr 9, 2012
I deleted the entire vm folder and now my MacBook Pro won't get beyond the grey screen with the apple logo. I don't have any recovery discs with me. What can I do to rescue my MacBook Pro?
Info:MacBookPro, Mac OS X (10.7)
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May 15, 2012
Mac book pro grey screen apple logo
Info:MacBook Pro (13-inch Early 2011), iOS 5.1.1, Mac book pro opening with grscreen
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Nov 10, 2009
When i start the computer and the grey screen comes up with the apple logo etc., a grey "loading" bar has started appearing in the bottom of the screen. Takes a few minutes for it to go away. In the meantime the computer gets very hot and the fans are up to 6000 rpm. Then the os starts up, and I cannot download anything, due to the fact that it thinks my harddrive is full, though i have more than 100 gb of free space.I cant even download the 10.6.2 now due to the harddrive appears to be full
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Jan 25, 2010
Sometimes, when I turn on my iMac (10.6.2), the system will not load, you can see the grey screen but empty, no apple logo there. I have to force a shutdown pressing the power button and when I turn it on for the second time it will work properly.
It only happens once in a while but I cannot understand why, since nothing changes.
PS.- I have verified my disk with the disk utility and everything seems fine.
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Aug 16, 2010
Hoping someone can help - my imac (approx 15-18 months old , intel) won't start.
Last night on shutting down DPP (canon Digital image software) was hanging and system asked me if I wanted to force quit it...sadly I had switched off my bluetooth mouse and , as usually once mouse turned off switching it back on it never re connects - why did I buy the bletooth mouse and keyboard ?, so I could not confirm yes force quit - is there no way of selecting with keyboard like there is in windows ?
So I switched off at power switch. Tried to re switch on - grey screen came up, apple logo, the little timer circle but after a while timer circle stopped and nothing further happened.
have tried several more times and now don't even get timer.
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Dec 8, 2009
Well I have managed to get the g5 tower dual 2.5ghz to boot up to the grey screen with the apple logo then it shuts itself down.
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May 1, 2012
Macbook Pro was purchased in mid-late 2009 and is running on OS X 10.6. Today is suddenly stopped responding and so I turned it off. When I turned it back on it opend to the grey screen with the Apple logo and the loading icon and that is where it stayed. I have been searching for the answer on different forums but have yet to find a solution. My hard drive is appearing in the Disk Utility but not in the box when I try to reinstall OS X.
Info:MacBookPro, Mac OS X (10.6)
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May 28, 2012
There is always a blue screen appears after the Apple logo during the booting process. And then everything is back to normal. What is this thing? Is there something wrong with my screen or something?
Info:
MacBook Pro, Mac OS X (10.7.4)
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Oct 30, 2008
I had been using my iMac all night, when all of a sudden the bouncing beach ball appeared and everything became unresponsive, apart from the mouse cursor itself. It might be worth noting that a few hours prior to this, I plugged in an external hard drive to burn off a DVD. This external hard drive has two partitions, the first being a restored image of Leopard; and the second, my out of date backup ("yes, I know").
I subsequently restarted my machine, enjoyed the chime, pondered the excessively long start up and looked bemused at the Leopard Setup wizard. I realised that the restored Leopard partition had booted up instead of the internal disc. So, I unplugged the external drive, pressed reset on the iMac and was immediately greeted first by the reassuring chime, then by the Apple logo and a lingering grey screen and finally by a flashing dark folder icon with a question mark in the centre for eternity.
I tried rebooting a few more times. Same. I've been frantically Googling but only found the PRAM reset and a very frightening iMac disassembly guide. I've tried plugging the external drive back it, but it refuses to boot Leopard from that now. What can I do? I feel so helpless on a Mac, on a PC I'd at least be able to open the sucker up before panicking! I've been working on a client's flash web dev project for months, and not made a back up in about half that time. The website is supposed to be going live tomorrow! Luckily I have the site uploaded, but the entire source code is potentially lost, so in the long term this is a major catastrophe!
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Jul 11, 2009
My MacBook Pro will not boot up any more. It just suddenly happened. It turns on and comes up to the gray screen with the apple logo and then the circle progress icon comes up and spins.
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Jan 12, 2011
I own an iBook G4. I could not get it to boot up, it would just go to a grey screen with the apple symbol and a timer/clock that looked like a gear.FYI: I may provide more information than necessary in the text below. I'm not sure what is and isn't relevant.
Following some advice I found in this forum I got out my old OS disks to boot from the disc instead of the hard drive. I intended to archive the old hard drive and install my latest OS (10.4.6 on the disc, 10.4.11 was the version I had been running on the machine, I believe). The machine told me it needed 4.5 Gb to install 10.4.6 Tiger, but I only had 4.0 Gb left on the hard drive. So instead, I archived and installed with the OS that came with the computer originally, 10.3.4.
I got things going, did the archive and install, and got to the log in screen. Unfortunately, I could not remember the password, so I booted up in single user mode, and entered the following to get into the machine:
1. mount -uw /
2. rm /var/db/.AppleSetupDone
3. shutdown -h now
This got me in with a new admin login, and I started up in 10.3.4. I soon noticed that I could still see all of the files that I put on the hard drive on my old operating system. I thought I shouldn't be able to see them, but since I could I decided to try to copy them to an external hard drive. When I did, I got an error message saying that there was a read/write error. I was not entirely surprised, but I decided it was time to turn back to the forums for help.
What I want to do is copy everything from my old hard drive onto an external hard drive, make room on the iBook hard drive to reinstall my latest operating system (10.4.6). Once I've done that I'd like to get the essential files back onto the iBook from the external hard drive and continue using my computer (even though it is a dinosaur).
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Nov 8, 2009
OSX 10.4.11 (Tiger) PPC G4 733 MHz
My Tiger volume gets stuck when starting up, it doesn't get further then the grey screen with the Apple logo. The clock with stripes keeps working but it doesn't get me to the blue screen.
For compatibility reasons concerning different softwares i use (Protools, Reason etc...) i keep changing the internal HD's for years now, thus changing the OS's (10.3.9, 10.4.11 etc). Never caused any problem.
When i boot from another 'master' volume (f.e. 10.3.9) OR from the OSX install CD, putting the Tiger volume as 'slave', in order to verify its disk permissions or the disk itself to be able to repair them, it's 'invisible', not 'seen' by the other volume.
So no 'verify disk permissions' nor Combo Update possible, maybe those things could solve my problem.
My cables are working perfectly: making the exact same connections and jumper settings with all my other volumes, is no problem at all: every volume is correctly seen by the others.
Also, there is no USB or external firewire device connected while trying to start up.
Remark: never had any problem with this Tiger volume, starting problem only occured yesterday AFTER installing Toast Titanium (which worked normally), shutting down and trying to start up again.
Nevertheless, some minor problems occured beforehand these last days: some apps didn't work anymore, like Safari, itunes, installer and UnrarX. But i don't know if it's linked.
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Mar 23, 2012
My power mac g5 has suddenly started to shut itself down in the early stages of boot up. The apple logo appears and the spinning timer logo spins befor a complete shut down.
I have used my o/s disc to access the disk utility. Repair disc is not an option. Verify disc is an option but this process fails due to " invalid nodes"
Info:
iPad 2, Mac OS X (10.5.8), G5 PPC 1.8ghz, iPhone4
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Jun 1, 2014
When I start my Macbook Pro ´13 2013, the grey screen with the apple appears and loads but then it "falls asleep" and when i press a key the mac wakes up but there is a black screen with the cursor.
Things I've tried:
-Safe mode
-Verify Disks- But the hard disk appears to be fine
-Resetting SMC
Info:
MacBook Pro
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Jun 3, 2014
My Macbook with 4 gb RAM won't boot standard, safe, or Recovery.. All three results in grey screen with apple logo and spinning wheel which freezes after a few minutes. It also won't boot a bootable Mavericks usb with install package. I can boot single user mode and also view whats going on in verbose.. I am including a photo of where the script stops. PS: I've already tried resetting PRAM and the SMC has been reset as well.
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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Jun 26, 2014
I have a MacBook Pro from 2010 I believe with iOS Maverick installed. (MacKeeper is also on there, which I just found out is apparently malware)
So three days ago I was watching Netflix, the image froze, but the audio kept going. Figured my internet was slow, so I waited a little, nothing happened. pressed escape to leave the full screen mode, but nothing happened. None of the keys would do anything, not even the sound or brightness keys. So I did a force shut down by holding down the power button.
I waited a little, then decided to turn it back on. Start up sound played, white screen with grey apple logo and loading gear appeared together with a grey loading bar. I figured that this meant it had to repair something. But after about a minute or two it just went to a black screen/ shut down. I left it off for a day, tried it again, same thing. Next day I tried booting it up while holding the shift key to do the safe boot (I knew it wouldn't work since I already had the grey loading bar anyways), same thing happened.
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Jul 24, 2010
Hi all, I have two Powerbook G4 laptops. Both have very similar problems. When I try to start up, the grey screen with the apple and spinning wheel appears, but I can't get beyond that. If I walk away for an hour, when I come back there will still be a grey screen with apple and spinning wheel.
I admit I know little about this sort of thing, so I began poking around online for solutions. I tried Tech Tool Deluxe. Inserted the disk and held down "C," but again it never progressed beyond the grey screen with apple and spinning wheel. Most frustrating. Is there any other way of running the disk with the laptop?
Entering the terminal yielded slightly different results on each machine.
Powerbook #1: Once in terminal I typed...
/sbin/fsck -fy
...response was...
disk0s10: I/O error.
Invalid Key Length
(4, 44890)
** Volume check failed
...tried /sbin/fsck -fy over and over, always received the same results.
Powerbook #2: Once in terminal, this appears...
jnl: update_fs_block: failed to update block 1073777488 (ret 5)
jnl: journal_open: Error replaying the journal!
hfs: early jnl init: failed to open/create the journal (retval 0)
...and it won't even let me type /sbin/fsck -fy.
I tried plugging both latops into my desktop in target mode. In both cases the target icon appeared on the laptop screen but the hard drive icon never appeared on the desktop screen. I would love to at least retrieve a few files off each machine, if nothing else.
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Jan 21, 2009
I have a Powerbook G4 with me and it doesn't boot up. I am suspecting it is hard disk/ software error that is stopping it from booting up. Here is what I see when I try to power it up: White screen, Apple logo with the round circle with rainbow color. Do you guys think that is is a software error that is stopping it from booting up? The last thing I did was to install Windows Messenger for Mac! I am thinking of trying to do a re-install using the disc that comes with my Powerbook purchase but I am at a lost of what to do. Can anyone please share with me the steps that I need to take? I've got a 'new' hard disk already, please advise on how can I rebuild my Powerbook!
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Dec 15, 2009
Currently im using the Windows XP partion on my Macbook which runs fine. But the Mac OS X will not start, it will stop running at the white screen with apple logo. I have tryed to re-install it from the disc but still not luck as it still stops at the apple logo. I have run several Hardware tests and its sais that there is no problems.
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Apr 6, 2012
My Mac book pro is not starting , it's just showing the white screen with apple logo
Info:
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.3)
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Apr 28, 2012
I am stuck in my MacBook pro which shows white screen.
1- I tried hold C to Bogor from DVD to reinstall Mac os x , but it's not working .
2- I tried hold Shift and option to log to safe mode , but it's not working .
3- I tried reset ram, but its not working.
I am stuck and can't do anything.
Info:
MacBook Pro
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Feb 8, 2012
i tried to install snow leopard on my computer, but then found out it was only a one user disk and had already been used, so i started it back up on the hardrive and now it wont go past the white loading screen with the apple logo and then just shuts down. ive tried restarting in safe mode but thats about all i know how to do.
Info:
MacBook, Mac OS X (10.5.8)
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Feb 8, 2012
i tried to install snow leopard on my computer, but then found out it was only a one user disk and had already been used, so i started it back up on the hardrive and now it wont go past the white loading screen with the apple logo and then just shuts down. ive tried restarting in safe mode but thats about all i know how to do.
Info:
MacBook, Mac OS X (10.5.8)
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Aug 20, 2014
My MacBook Pro won't boot past the white startup screen with the Apple logo. After doing some trouble shooting my best guess is that the issue is either an issue with the logic board or the hard drive, but I am no expert so I may not be right. Here is what I have tried so far. I have done all these steps multiple times and the results have varied, but here are my most recent results:
1) First off, there are no peripherals connected so that is already ruled out as the cause.
2) When I try starting up in safe mode (holding shift while starting), the Apple logo, spinning wheel and progress bar appear. The progress bar fills about a third of the way then stops. I have left it for quite a long time and it still stays at a third of the way.
3) When running a safe boot (holding shift+command+v at startup) it gives me a " SATA WARNING: Enable auto-activate failed" message, and then eventually times out. Here is the full message:
4) Resetting the PRAM (holding option+command+p+r at startup) does the second chime but only results in the flashing folder icon with the question mark.
5) I tried booting up the computer in single user mode (holding command+s at startup) and running fsck -fy, it again gives me a "SATA WARNING: Enable auto-activate failed", then eventually times out. Here is the full message:
6) I tried booting in recovery mode (holding option while starting). When I do this I do not get the OSX utilities screen. Instead I get a white screen, sometimes my hard drive shows up on the screen, sometimes it does not.
If i boot in recovery mode with my osx install disc inserted the disc appears. If I select the hard drive we are just back to the apple logo and spinning wheel. If I select the install disc it goes to the apple logo/spinning wheel again, sometimes it allows me to start running the install, but then when it gets to the step where you select the hard drive to run the install on, no hard drives appear.
So that's where I'm at. I do not care about losing any data because luckily I backed up this machine right before this started happening.
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Mar 15, 2012
My macbook has a new bad habit of being slow, too many pinwheel timeouts and now the screen fades to white and must be rebooted to work for 5-10 minutes. My research so far indicates a bad wiring between the screen and base or overheating.
Info:
MacBook, Mac OS X (10.7.2)
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Jun 27, 2014
I'm using macbook pro 13" late 2012 (2.5 GHz, 8GB RAM), with mavericks. As from the last week, the screen fades to white as shows in the attached picture.
At first, the phenomenon occurred just for parts of the screen - the area below windows got a mark of that window after I closed it with a faded white color. Now it's all the screen.
Notably, the colors on a second screen I tried to connect via thunderbolt are normal. However, I do believe that it's not an harder problem as it sometimes works properly - when I waked it up today it was normal for a few minutes.
I'm tried restarting, reseting SMC & PRAM and logging in with new user account, without success.
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May 31, 2012
My Mac mini won't move past a white screen with apple logo in the center. What should I do?
Info:
Mac mini
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