Software :: Acrobat 7 Pro Crashes On Launch
Feb 21, 2010
I'm running OSX.4.11 on a Dual 500 G4. I've recently lost the ability to use Acrobat 7 Professional for some reason. I've tried uninstalling and re-installing, running all updates as well. I've trashed preferences. I've tossed /Library files. It still won't launch. Distiller will launch but won't distill at all. It just processes then crashes. Seems to have begun when I installed Adobe Reader 9. I also have CS3 & 4 apps installed which run fine. I know the conflict lies somewhere in all that but don't know exactly where. I am able to generate PDFs from other apps like Quark but I need the editing abilities that Pro offers.
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Dec 22, 2008
i have a brand new Mac book, just got it last week, no problems until today. All of a sudden Acrobat locks up every time I try to open it. I had to restart several times, I have uninstalled and reinstalled Acrobat three times, and nothing works. I had sent an e-mail to Adobe customer support; I don't imagine I'll ever get a response The version is Acrobat Pro 9.
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May 14, 2012
I installed Acrobat 8 Pro and it keeps crashing after start. I've already tried deleting the plists in Preferences and installed the Updater Plugin w/Framework fix. Enclosed below are the Sys Config and Problem Details.
System Configuration:
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.5 GHz, 4 GB
Graphics: GeForce 8600M GT, GeForce 8600M GT, spdisplays_pcie_device, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.22)
[code].....
Info:
MacBook Pro (17-inch 2.4 GHz), Mac OS X (10.5.8)
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Sep 3, 2009
Printing to PDF crashes. It occurred before updating to 8.1.4 and after installing the update.
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Aug 25, 2010
I was working on a clients machine yesterday and he has OS X 10.6.4. For some odd reason the network shares just randomly disappear, also Adobe Acrobat Pro 9 (and Reader) crash whenever I attempted to open them.
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Feb 15, 2012
Safari always crashes on launch.
[code]....
Info:MacBook, Mac OS X (10.6.8)
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Mar 13, 2012
I upgraded to iCloud and Safari 5.1.4 yesterday and this morning, I can't get it to load. It crashes on launch, before I even see a window pop for it.
Here's the crash data: Process: Safari [31040]Path: /Applications/Internet/Safari.app/Contents/MacOS/SafariIdentifier: com.apple.SafariVersion: 5.1.2 (6534.52.7)Build Info: WebBrowser-75345207~2Code Type: X86-64 (Native)
Parent Process: launchd [164] Date/Time: 2012-03-13 09:02:45.727 -0400OS Version: Mac OS X 10.7.3 (11D50)
[code]....
Info:
MacPro5,1, MacBook
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May 17, 2012
I downloaded the beta of Safari 5.2 because I was curious, and then I uninstalled it with Appzapper. I reinstalled the current version of Safari (5.1.7) without troubles, but now when I launch it, Safari crashes and it says that Safari quitted unexpectedly. Here is the entire crash log.
Process: Safari [2662]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
[Code].....
Info:
MacBook Pro, Mac OS X (10.7.4)
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Feb 10, 2012
For the last several days my iMac will freeze a few minutes after launching, then proceed to freeze my entire iMac, forcing a hard reboot. I ran Activity Monitor when launching iTunes and noticed that before the trouble started simply mousing around or scrolling could take up 25% of my processor. Then it would jump up to 80-105% then it would fall to 0% and the system would freeze. If I then immediately used 'Force Quit Applications' I could force-quit iTunes... but only after the system itself had frozen for 10-30 seconds before finally giving me the pop-up asking to make sure I wanted to force-quit. (iTunes Helper never seemed to take any processor power.) iTunes 10 is definitely the culprit.
My setup: 2007 Core2Duo iMac 4Gb RAM, iTunes with 29,000 songs running 10.6.8 with latest updates. I have 185Gb left on my 750Gb drive. I've run Onyx to clear out all caches, and I've even trashed iTunes and downloaded a fresh copy from Apple and reinstalled.
Info:
iMac 24", Mac OS X (10.6.8)
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May 22, 2012
First of all, I know something I did is at fault, not Apple. I had tried the Developer Preview of the newest version of Safari, but found it crash-prone, so I downgraded to the latest regular release for Lion (5.1.7). Now Safari WILL NOT launch.
[Code]....
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May 29, 2012
Came back from camping on the weekend, downloaded the update, and Safari crashed upon launch there on after. It launches the application, the loading bar stands still, and a couple seconds later I get this error:
Process: WebProcess [1238]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
Identifier: com.apple.WebProcess
Version: 7534.56 (7534.56.5)
Build Info: WebKit2-7534056005000000~1
Code Type: X86-64 (Native)
[code].....
Info:
MacBook Pro, Mac OS X (10.7.4)
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Apr 29, 2012
I've had great success with Excel 2011 on OS 10.6.8. Up until today. Now, Excel crashes on launch, tries to recover, and crashes again. I read the previous comments about a) hold down shift key and launch and b) delete the /plist file. Tried both, no success. I can still launch Excel 2008, fyi. And Word, etc, all other MS office products...
Info:
MacBook (13-inch Aluminum Late 2008), Mac OS X (10.6.8)
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Feb 10, 2012
I downloaded steam to my iMac and every time I load it it crashes and I get the option to reopen it, when I do It happens again. I have tried 30 times and to no avail, restarted twice and turned of and on 3 times makes no difference.
Info:
iMac, iOS 5.0.1
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Jul 1, 2014
For the last week or so I've been having an increasingly regular problem with Mail. Upon launching, the app opens a dialog window saying, "Mail can't connect to the Google account 'Gmail'. Enter the password for user (username)." Then when I enter the password, the app crashes. Sometimes clicking the "Cancel" botton allows the app to open, but sometimes that results in a crash as well. Also, when I can launch Mail successfully, sometimes when I try to send mail, the outgoing mail will sit in the Outbox unsent.
I've been getting these warnings with both my Yahoo and Gmail accounts. Until a few days ago I was using Yahoo as my primary account, but the inability to send mail caused me to switch to Gmail as my primary. After a couple days of smooth sailing, I'm now getting the same errors with my Gmail.
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Jul 11, 2009
I have a late 2009 Mac Mini with 8GB of OCZ 1333 RAM and an Intel X25-M 160GB SSD. Running 10.6 fully updated and installed from scratch.I have been getting out of the blue crashes while the system is most of the times idle. Can it be the RAM? It's reported fine as 8GB 1333 DDR under the system info. The Intel SSD runs latest firmware.
This is the log from the last crash which happened a little ago.
Interval Since Last Panic Report: 139426 sec
Panics Since Last Report: 1
Anonymous UUID: 01A96B0F-D497-443A-8E19-9111DF3604EE
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Feb 18, 2010
PDF files in safari have recently started asking (by presenting an open dialogue window) which acrobat application to view PDF files with becuase if can't find one. Anyone know how to fix this permanently, it happens after every time safari is started and a PDF is called.
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Oct 31, 2010
What version of Adobe Acrobat [not reader] would I need so I could run it on a G4 1.25 ghz MDD running 10.4.11, that would also run on 10.5, in case I install that? I am going to look for some legitimate, used software, but want to buy the right version. Version 6 says it will requires 10.2.2. Would that run on 4, and maybe 5?
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Nov 1, 2010
I have bought Adobe Creative Suite 5 recently. It contains Acrobat Pro 9, instead of the newly released version X. That's okay with me, although I was a little disappointed when us CS5 buyers couldn't get a discount on Acrobat Pro X. No, the reason I'm calling out is because Acrobat's new icon is perfectly in line with the icons of the style of the main CS5 applications. They look like little books, while the Acrobat Pro 9 icon still has that flat style of CS4. Could somebody send me the new Acrobat icon? Doing so would be really simple. Copying and pasting the icon onto an empty folder, zipping said folder and uploading the resulting ZIP file.
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Mar 10, 2008
how to prevent Acrobat (Professional 8) from asking to be the default PDF reader EVERYTIME it starts? You'd think there would be a preference setting somewhere but no.
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Mar 20, 2009
I am using a PowerMac G4 Dual 867 MgH, running OS 9.2. When I try to create a PDF from a PM document I get this:PDF file was not created due to user cancellation or postscript file error. I have successfully done this many times with no problem. Using a different method I can create the PS file but when I use distiller to try to convert it I get this error message: %%] Flushing: rest of job (to-end-of file)will be ignored %% %%] Warning PostScript error No PDF file produced.
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Mar 6, 2010
I am just wondering if Preview can do everything that Acrobat can do? And if Preview is more efficient and less CPU-intensive than Acrobat?
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Apr 14, 2012
I have an iMac 24 running OS 10.6.8 and I can no longer load .pdf files from internet sites. I can load them when they are on my local HDD. I deleted Adobe Reader a couple times and re-installed version 10.1 and then ver 9. All I get when I try to load a .pdf from an internet site using Safari 5.1.5 or Firefox version 11.0 is a blank grey screen.
Info:
iMac, Mac OS X (10.6.8)
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May 5, 2012
I seam to get zero response from apple ( been to the store phone help center) about using adobe acrobat on a Mac. Any body out their know anything about adobe acrobat on a Mac/IMac with OS X 10.7.3 NOT READER but the full system.
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May 24, 2012
I am having trouble getting Adobe acrobat onto my Mac Pro. Clicking the download box gets a html with nothing in it.
Info:
Mac Pro, Mac OS X (10.7.4)
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Nov 10, 2007
I have looked on the Adobe site and on other sites looking for the Acrobat 8 download. Does anyone know where I can download the Mac version?
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Sep 30, 2009
When I was using Leopard and I hit "Print" I'd click the Preview button on the bottom left and Apple's "Preview.app" would open the document to be printed (with a Cancel & Print button at the bottom of the dialog box).Now in Snow Leopard, when I choose to see the finished product before I print, I click on "Preview" and Adobe Acrobat opens the item I want to print (which does not have a Cancel or Print button available).800 MHz DDR2 SDRAM, Mac OS X (10.6.1)
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Oct 5, 2010
When moving check boxes in Acrobat Pro 9, the spinning beach ball comes up and stays up for 10 minutes. Not sure if this is a snow leopard issue or cs4. Computer is new. Running x.6, unibody macbook pro.
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Nov 30, 2010
So in my 'Adobe Acrobat X Pro' folder I have this app called 'Acrobat Distiller'. Google says that its used when you work with postscripts files and want to convert them to pdf. Does anyone know if Distiller is used for something else? I only work with pdf files, so I was wondering if it was safe to delete Distiller. And if I delete it, does anyone know if I will have problems when there is an update for Acrobat, maybe it will complain about missing files?
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Feb 10, 2009
I just bought a 24 inch iMac (2008 version) and love it but still figting my PC habits.Sure this is a dumb question - I searched but could not findI am running latest MAC OS X version. I go to Adobe reader website to download but OS X is not an option. Do I simply use the MAC OS version or one of the other options?
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Apr 2, 2009
I'm trying to get a copy of Acrobat Pro (CS3 version--I think it's 8) to stop crashing on an Intel iMac and I cannot for the life of me figure out where the corrupt pref is.
The crashes started after upgrading to 10.5, and happen about 20 seconds after opening it, regardless of what you're doing; the report appears to point to the update checker causing the crash, which would make sense based on the timing.
Now, if I create a clean account on the same machine, Acrobat runs fine, so it's got to be a pref issue of some sort. The Adobe Updater run manually also works, as do the other CS3 apps installed. I did also try completely reinstalling CS3, which didn't fix it.
Thing is, I've searched for every single user pref with "Adobe" or "Acrobat" in the filename, visible or invisible, folders and files both, and deleted ALL of them, regardless of the app they specify. Caches, plists, user Library application support files (not the root /Library ones, of course), and even after a restart it STILL crashes in exactly the same way.
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