OS X :: Unable To Delete Locked Folder?
Aug 4, 2010
So I had this Windows folder on an external HD that I tried to delete on my Mac. I've tried option+click to delete the trash, I tried secure empty trash and they didn't work. I also tried to unlock the folder but it just won't unlock.
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Jun 27, 2007
I was helping a friend by reformatting his pc and reinstalling windows because it was slow, when I was downloading the drivers for it on my MacBook Pro (didn't have access to the router since it's downstairs and his pc didn't have a wireless card), it downloaded a folder filled with locked files, it comes several folders deep and all of the files are locked, fun. So I tried to delete it using sudo rm -r, but it says I don't have sufficient privileges, anyone know a command I can use to delete it all? I'd rather not do it by hand, that'd take forever.
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Sep 5, 2014
when trying to unlock the usual way (right click - get info - uncheck the locked box) it will not allow to uncheck, the check mark just keeps coming back. Troubleshooting already done:
- Tried a disk repair, this didn't work
- Logged in as Admin and tried deleting the file, this didn't work
- launching terminal and "sudo rm -f" -- this idea didn't work either
Info:
MacBook Pro
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Jun 26, 2012
I use an external hard drive for Time Machine backups and to store some larger video files in a folder called Videos. The Videos folder on the external drive is now locked and I can't unlock it. I go to Get Info, hit the lock icon and enter my password, but the "Locked" checkbox is greyed out in the General section. In the Sharing and Permissions section, instead of displaying my name, it says "Fetching . . ." and I can't change the Privilege from "Write Only".
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Mar 21, 2012
I have a folder on my startup drive that will not delete. I can issue the command "rm -rf dir_7171197" as root, and the prompt comes back with no errors, but the folder is still there. My question is, what are the reasons a file is not able to be deleted? I can change the name of the folder but I can't move the folder into the parent, and I can't put it in a child folder. If I attempt to trash the parent, it just sits there in the trash can and never deletes. There are no additional attributes assigned to either the folder itself or the parent.
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Sep 30, 2000
After I installed OS X I decided to go through my other partitions & do a little spring cleaning. In all, I trashed over 400MB of crap, but one file has refused to be deleted (it's a locked file left over from the old 3Com ISDN modem I had). When I try to empty the trash I get the following message:
"The operation cannot be completed because the item 'IQ320.BIN' is locked."
So, I look through the system help & find out that I either need to log in to OS X as the user who created the document ('root') or restart into OS 9 & unlock it from there.
Well, neither tactic has worked thus far. I restarted into OS 9 but found out that I can't access the file because it's in the trash (in OS X), which is an invisible directory (/Langly/.Trashes/102/). So then I restarted into OS X, logged in as root, but I still couldn't delete it. Desperate, I opened terminal, switched to root (su) found the files, but still can't delete the darned file. I tried rm, mv (thought if I moved it to somewhere that OS 9 could see it...), even chown, but each time I got "Operation not permitted." Any thoughts out there?
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May 4, 2009
i just turn invisible file on in my finder. i just wanna know which one is ok to remove in order to make more space in my hard.
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May 29, 2012
I have a folder under my Gmail account marked "All Mail" which currently has over 10,000 messages that I would like to delete. I am using the Apple email program. I am able to delete them only to have them return when I reboot my computer. I am concerned that these ever growing messsages will slow down my computer. I have worked with my internet provider, Apple tech, and gmail and no one seems to have an answer. They do not show up with I access my gmail account through the web.
Info:
iMac, Mac OS X (10.7.4)
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May 18, 2009
itunes has decided to go all wierd on me and started playing some of my songs but not playing others. When i try to play one that will not play i get the apple logo on the top of the screen where the amount of time your into the song is normally shown and no matter how many times i press play nothing happens.
Also the songs that won't play all are coming from the same folder and when i delete them and try to add them to the library nothing happens and they aren't added. When i try to play the songs from that folder using a program other than itunes the songs play fine.
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Mar 26, 2009
I set up a guest acc several days ago and now it's disable, but the small file size folder still remains in hd/users. Is it ok to delete this folder?
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Oct 23, 2006
i was burning some documents for somebody i know because there CD drive correctly. she gave me all of the files on a thumb drive, and one of them was a locked PDF file, i dragged all of the docs to my desktop, burned them to a CD, then deleted them all, but the locked PDF just gives me an error. how can i unlock it/ delete it?
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Jun 23, 2008
I need some guidance getting the items I have on my computer permanently deleted from the trash. When I go to delete them I get the following message below and I can't delete anything. What do I need to do?
Message Received:
This operation can not be completed because the item is locked
wmphelp.htm
wmpicon.gif
windowshade.gif
whatsnew.htm
volume.gif
viewinginfo.htm
upgradingwmp.htm
And the list just goes on .......
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May 31, 2010
After getting my flash drive back from a friend, it had a Win32 virus on it. These are normally locked, and I usually just go into Get Info and unlock it. This particular file, however, doesn't let me unlock it. And since I can't unlock it, I can't delete it.
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Mar 24, 2012
I cannot delete some locked items from trash ... get the message "The operation cannot be completed because the file is locked"
Info:
MacBook, Mac OS X (10.5)
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Feb 13, 2012
How do I delete apps from iPad one? The icons jiggle but there are no x's or lines to click for delete. I read once about resetting to Original condition, which is fine BUT My Passcode ,inside setting Is unknown, locked. I have about 22 failed trials. I am not talking about the password to log onto my iPad.
Info:
iPad 3G, iOS 5
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Apr 11, 2012
I'm trying to delete items from my computer that no longer use and need the space and it gives me this message: 'The operation can't be completed because the item AppleWorks 6 is in use". Any idea how I can delete everything even the locked items?
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May 24, 2012
I am working on clearing off some hard drive space, and my first step was to remove some unneeded items from an external HD to make some space there. When I drag the folder I'm trying to delete to the trash, I first get a message that the items will be immediately deleted (I think because my internal HD is quite full?) and that's fine because I do want to delete these, so I say OK. It starts the process of deleting, and counting how many files it's deleting, then gives me a message that the operation cannot be completed because item "xx" is locked. The only solutions I have found on here involve unlocking "xx" but my problem is, when I search the computer and/or the external for item "xx" nothing is found. I'm really not sure if the issue with item "xx" is an issue with the drive or with the computer, or what to do about it?? If it's the drive, I suppose I could back up what I do want to save from the drive then re-format it?
Info:
iMac (24-inch Early 2008), Mac OS X (10.6.8)
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Nov 6, 2007
I formatted my Boot Camp partition to be FAT32 specifically so I would have access to the My Documents folder on the Windows side, but Leopard has now inexplicably locked that folder, preventing me from saving to that folder. I cannot un-lock from either the Mac or Windows side.
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Feb 6, 2009
I used migration assistant to move users and programs to my new mac pro from my old one. Everything seemed fine until I tried to use handbrake to copy my dvd for use with my apple tv. I have a dedicated drive for my movies called itunes to where The dvd being converted copies there. It wouldn't let me. I looked at the permissions and low and behold its locked. Whats weird is there is a user listed as unknown that has read access. I cannot delete this user. Any ideas as to how or why this is there? How can I remove this user?
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Apr 18, 2012
I have tried moving them to the trash, as well as using the move to trash button. They seam to go to the trash can but when I delete the trash they are still in the file. I am trying to clear out some old files so that I can have room on my start up disk. My Disk is full and it is making it hard for me to open more then one file. I am getting an external hard drive soon but don't want these files on it.
Info:
iMac
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Mar 23, 2009
I went through and deleted a lot of stuff then when I was emptying the trash it said that there was a locked file so I found out were it was pulled it out and then got rid of everything else there are about 720 locked files in the folder then I tried to find a quicker way to delete it then I found out how to unlock them so I went to pull them out but it just made a copy of it so now and I put it back in the trash not thinking about how that just adds on to the files so how can I get them out or make it so I can press continue just once for them all to go away.
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Nov 8, 2010
I'm trying to install iTunes 9.2.1 but I keep getting a pop-up saying: the destination folder iTunes 9.2.1 is on a locked volume. Please select another destination. I tried getting some help from Apple but couldn't afford their tech support, the only thing they could tell me is I need to look into system security and something about unlocking the computer?
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Dec 9, 2014
Cannot open iTunes. Get message "The folder “iTunes” is on a locked disk or you do not have write permissions for this folder." Happened after iMac crashed and was restored from Time Machine. I shut down the iMac for 4 days and when started up said I need to erase HD and restore from Time Machine. That seemed to work fine but just tried to open iTunes 12.0.1.26 and keep getting the above message.
Info:
iMac, OS X Yosemite (10.10.1)
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Mar 5, 2012
One of my folders lost the ability to sort somehow. The titlebar is locked and I can no longer click on it to arrange files by name. url....
Info:
MBP 15" 2010, Mac OS X (10.6.6)
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Jun 25, 2012
just tried updating iphoto , and now its locked up at step 5 of 9 and has just said 99% all day tried multiple times?
Info:
Mac OS X (10.7.4)
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Mar 16, 2012
When i want to delete hide folder from usb, it says "The folder “trashes” can’t be moved into one of its subfolders".. What does it mean and how can i delete it??
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Aug 26, 2010
I just setup my new iMac (coming from a PowerMac G5). There is another PowerMac G5 on the same network that is still in use.
With my old setup, I was able to access the other PowerMac computer including all files...I found see, copy, change everything on the other computer. I don't recall how I initially did it but it worked great.
I can't seem to duplicate it on the new iMac. On the PowerMac still in use, it says that Admins are supposed to have total access but my access seems very limited. It will only work for folders that I specifically add in File Share and even then it says some items are locked and can't be modified when I open them on my iMac.
It seems as if I am not gaining access as an Admin but as a regular user. What am I doing wrong here?
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May 28, 2012
I was doing a major cleanup with an external Seagate USB HDD due to low free disk spaces. It has two partitions/drives: FAT32 (using it for on other non-Apple machines like Windows 2000 SP4) and HFS [Time Machine only]). I threw about 30,000 items (copied from an old Windows 2000 SP4 machine's HDD with NTFS back a few years ago) from FAT32 partition/drive into the trash can. However, I am having problems emptying it.
Most of them were emptied, but some were left behind.This four years old MacBook Pro's Mac OS X 10.5.8's Trash dialog boxes said "The operation cannot be completed because you do not have sufficient privileges for some of the items." and "Emptying the Trash cannot be completed because "<filename>" is locked. To empty everything in the Trash, including locked items, press the Options key while selecting Empty Trash".
[URL] for the screen shots/captures of the error messages.I tried holding Option key and emptying trash, but that didn't work. I used Finder to look at the files, and they had locked status. So I unlocked them which worked, but I can't delete the empty folders/directories, and these don't have locked. What's going on and how do I empty the trash?
Info:
MacBook Pro, Mac OS X (10.5.8), 2.4 Ghz; A1260 model; 15" size.
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Mar 13, 2010
when i try to delete items from my trash bin i get the following message even when i hold down the option key (upon which the eye symbol turns into a play button) and try to empty the trash like it instructs me to do it gives me the same error message.
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Jul 1, 2012
I can't seem to edit any pictures with Preview anymore since I upgraded to Lion. Every time I try to save an image after resizing or whatever, it says the file is locked. If I check the info of the file the "locked" checkmark is unchecked. And I have all the permissions to the file. Tried everything, switched the "lock after 2 weeks" thing of in Time Machine (even though tha would probably not help: images I took today are still "locked" in Preview), tried copying them and then saving them, and tried to lock them and then unlock them, but I can't seem to edit and save them.
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