OS X :: After Working Fine, Suddenly, The Scanner Doesn't Want To Work?
Dec 6, 2009
I'm using the printer that came with my Mac when I bought it, last year. (Photosmart C4385 All-In-One)
After working fine, suddenly, the scanner doesn't want to work. Another computer in the house, a HP Desktop seems to work fine, but as far as my far superior Mac, I get a scan error message. this happens in both wireless and connected. The printer is working fine in both wireless and connected methods.
Worse, HP is no longer allowing for on-line support via chat for Mac users! Then when trying to call them, they say that their call centers are not available. It almost seems as if HP doesn't want to hassle with Mac related problems.
Are any of you having similar issues?
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Apr 7, 2012
This is not a Canon problem as other computers (PCs) detect the scanner and work fine. This was originally the easiest multi-function printer/scanner setup I ever did.The scanning is easy and worked fine for a couple of months, then several days ago it gave "scanner not available" message,tried deleting the scanner and then adding, now it will not detect the scanner ONLY the printer
Info:
iMac, Mac OS X (10.7.3)
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Sep 3, 2009
I updated to Snow Leopard. I have an HP 6310 All-In-One. The scanner portion worked fine prior to the update, now an "Unknown Error" constantly occurs preventing me from scanning documents. Image Capture doesn't even recognize there is a scanner available. I have downloaded the most recent driver from HP, (2007), but it still does not work. Will I have to wait for HP to build a new driver specifically for Leopard?
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Mar 9, 2012
I have a Canon MP460 connected to my iMAC however I am unable to scan. I can print perfectly and would like the scan capability to work. How do I get the scan to work?Â
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iMac
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Aug 28, 2014
After upgrading to Maverick on my 2.93 GHz Intel core 2 duo processor with 4 GB memory and a 10.9.4 version for my OS X my canon MG5220 all in one printer scanner shows as MP Navigator EX quits unexpectedly.
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Sep 6, 2014
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MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9.4)
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May 31, 2012
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Sep 17, 2009
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Apr 25, 2012
My Late 09 MacBook Air has been working a treat, not a spot of bother. All of a sudden, about 5 minutes ago, I've gone to go online to download some research papers (I'm *trying* to write an essay) and it won't load anything. Not even my Twitter app. It is connected to the right network, which is working absolutely fine on every other device in the house (windows computers, iphone etc). I've turned it off and on twice, the way that us clueless folk do.. now I don't know what to do.
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MacBook Air
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Mar 24, 2012
I upgraded my iMac to a dual drive (SSD and HD) model running 10.7.3. Everything worked fine on the single drive machine. I went through troubleshooting with their tech and they decided to send me a new scanner. I have the same problem again. I've uninstalled and reinstalled everything. The scanner shows up in the System Preferences scanner list. If I go to "open scanner" in that window it gets hung up and just spins.
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Apr 12, 2012
Hp scanner 4000 series not working since downloading Lion. I downloaded the driver, but it does not work. Received instruction to uninstall scanner, but cannnot do that since it is "grayed" out. HP support did not help.
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Aug 25, 2014
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Feb 8, 2012
I read here that scan software for the HP OfficeJet 4215 under OS 10.5 was being tested and almost ready for release. That was in October, 2009. I can't find it anywhere. The HP download site says that the scanner function of the 4215 is not supported under 10.5. Does anyone have suggeestions on how I can get the scanner to work? Everything I try says, "No Image Capture Device found."
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Jun 28, 2012
I have installed the HP C309a Photosmark software on my MACBook. The printer works fine, but I can not get the Scanner to function.Â
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Feb 24, 2012
I called Ricoh and they told me that the softaware that I used called "paperport" is not available for mac.
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Sep 23, 2010
My HP Scanjet 3970 has never been to happy with my Mac running snow leopard. But it has always worked in the end. But now maybe because its OSX 10.6.4 it just wont recognize the scanner is there.
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Apr 25, 2010
I can print wireless but I can not scan wireless. Why? I am connected by wire from the canon 490 direct to my airport so why is it the scanner will not work? Can anyone explain ?
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Mar 25, 2012
hp 3055 scanner wont work with imac
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iMac
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May 21, 2012
My mp 830 works just fine - but the scanner doesn't work - the machine looks fine - probably a software or driver problem?
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MacBook Pro, Mac OS X (10.7.3)
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Jun 23, 2012
I experience this problem for 2 days now. The wi fi says it is connected and all the bars are full but id doesn't load a single page! Â
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iMac (21.5-inch Mid 2011)
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May 31, 2010
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Sep 17, 2010
I just got my macbook pro on monday and today when plugging in my keyboard and mouse into the 1st USB I notice it's not working. I plug them into the 2nd and it works fine.
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Mar 23, 2012
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Dec 11, 2009
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May 5, 2012
My HP C4680 scanner/printer used to work with my Mac. The printer still works fine, but after upgrading to Mac OS X 10.6.8 the scanner is no longer working. I receive a message - scanner not found.
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MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.8)
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I wanted to get a webcam for my Mac mini and noticed that this one is going on sale tomorrow:[URL]. I remember reading a while back that the camera must have auto-focus built in to the lens, as iChat does not adjust the picture. I am unsure if it is built into this one.
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Jun 2, 2012
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iMac, Mac OS X (10.5.8)
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Jul 1, 2012
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