Intel Mac :: Neatworks Software Doesn't See NeatDesk Scanner
Mar 24, 2012
I upgraded my iMac to a dual drive (SSD and HD) model running 10.7.3. Everything worked fine on the single drive machine. I went through troubleshooting with their tech and they decided to send me a new scanner. I have the same problem again. I've uninstalled and reinstalled everything. The scanner shows up in the System Preferences scanner list. If I go to "open scanner" in that window it gets hung up and just spins.
Info:iMac, Mac OS X (10.7.3), SSD and HD
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Mar 9, 2012
I have a Canon MP460 connected to my iMAC however I am unable to scan. I can print perfectly and would like the scan capability to work. How do I get the scan to work?Â
Info:
iMac
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Sep 3, 2009
I updated to Snow Leopard. I have an HP 6310 All-In-One. The scanner portion worked fine prior to the update, now an "Unknown Error" constantly occurs preventing me from scanning documents. Image Capture doesn't even recognize there is a scanner available. I have downloaded the most recent driver from HP, (2007), but it still does not work. Will I have to wait for HP to build a new driver specifically for Leopard?
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Dec 6, 2009
I'm using the printer that came with my Mac when I bought it, last year. (Photosmart C4385 All-In-One)
After working fine, suddenly, the scanner doesn't want to work. Another computer in the house, a HP Desktop seems to work fine, but as far as my far superior Mac, I get a scan error message. this happens in both wireless and connected. The printer is working fine in both wireless and connected methods.
Worse, HP is no longer allowing for on-line support via chat for Mac users! Then when trying to call them, they say that their call centers are not available. It almost seems as if HP doesn't want to hassle with Mac related problems.
Are any of you having similar issues?
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Aug 28, 2014
After upgrading to Maverick on my 2.93 GHz Intel core 2 duo processor with 4 GB memory and a 10.9.4 version for my OS X my canon MG5220 all in one printer scanner shows as MP Navigator EX quits unexpectedly.
Info:
iMac, OS X Mavericks (10.9)
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Jun 20, 2012
how to get the scanner on a Canon MP800 scanner/printer to scan with Lion software. I've installed the Canon Version 3.0.4 driver but it still doesn't work.
Info:
iMac (24-inch Early 2008), Mac OS X (10.7.4)
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Feb 10, 2012
I have a HP Photosmart B110 printer/scanner and I'm running OSX 10.7 Lion, I have no dramas printing but the scanner is not recognised.If I go to System preferences> Print & Scan, it shows the printer but won't show the scanner!! I obviously want and need to use the scanner but am unable!
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 15, 2012
I have a Canon MF4350d printer scanner. I have talked with Canon about the large document size that the scanner gives. They can't make file smaller. I scanned one page at 300 dpi and the file is 1.5mb. I need to have 35 pages at 2mb or less to send in emails.Â
Info:
iMac, Mac OS X (10.7.4), Printer is Canon MF4350d
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May 14, 2009
I need to find a good scanner / printer for an Intel MAC for my COO, laser if possible but not necessary. I'm more interested in something that has scanning software or can be used by Adobe Acrobat to scan PDF's etc. Something that won't need all kinds of third party to actually use the scanner.
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Feb 25, 2012
I need Microtek Artix F1 scanner software for Lion. Any suggestions?
Info:
iMac (27-inch Late 2009), Mac OS X (10.7)
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Mar 25, 2012
hp 3055 scanner wont work with imac
Info:
iMac
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May 7, 2012
Lion does not recognized HP Scanner. Lion initially recognized the scanner and it worked perfectly for months. All of a sudden communications with the scanner stopped. I have checked the USB cable and it is working properly. I am using Bootcamp and when I boot in Windows the scanner and computer (iMac) work perfectly. I have downloaded, removed and reinstalled the HP software and update for Lion. When I go into System Preferences > Print/Scan, It sees all other printers and scanners including another HP printer scanner.
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.3)
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May 4, 2012
adobe acrobat pro 8 does not recognize scanner
Info:
iMac (21.5-inch Late 2009), Mac OS X (10.7.3)
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May 23, 2012
I have a 21" i3 3.06 Ghz iMac. I got it in 2011 and the warranty has expired.Â
Anyway, I notice that every few months after clean installing Snow Leopard, my hard drive would be come corrupt necessitating a complete reinstall of SL again.
This occurs every few months. The OS is up to date, no malware, no weird software of anything installed. Basically, everytime I boot up, it'd take about 5-10 minutes as it does the gray screen with the spinning wheel with a progress bar at the bottom of the screen.Â
I have tried repairing permissions and scanning for errors using disk utilities within SL and via my SL install disc. However, I am unable to repair disk because it is corrupted.Â
Is there any other HDD scanning tools that I can use to see whether or not my hard drive is defective?Â
Info:
iMac Late 2010/Macbook Early 2008, Mac OS X (10.6.6)
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May 30, 2012
I have a HP Scanjet G4050 scanner attached to my iMac and is not responding. I reinstalled the software.
Info:
iMac, Mac OS X (10.7.4)
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Jun 6, 2014
I have just upgraded to OS mavericks. My Canon MP550 printer, scanner worked fine on the old Mac. However, with the new Mac the printer works but the scanner doesn't. What should I do to make it work?
Info:
iMac, OS X Mavericks (10.9.3)
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Aug 20, 2014
I can't get my Epson scanner to launch on my iMac.Â
Info:
iMac, Mac OS X (10.5.8)
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Dec 11, 2014
On my iMac with 10.10.1 I updated all of the scanner and printer software drivers. Now I can scan a document or photo and produce a file that cannot be opened because "It may be damaged or use a file format that Preview doesn’t recognize.". Or "It may be damaged or use a file format that Preview doesn’t recognize." I am using a Canon MX 920 printer/scanner. The scanner works ok with MS 8.1 on my wife's HP.
Info:
iMac, Mac OS X (10.7.3)
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Apr 28, 2012
I have had problems today when I am trying to scan with my canosan 5200f it keeps saying can't open the driver but I have use it before and it worked ok so I redownloaded the driver today and ran the installation which rebooted but still says can't open the driver.
Info:
iMac, Mac OS X (10.6.8)
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May 4, 2012
I am unable to install a software driver for a Canon film scanner FS4000US. I have downloaded it from Canon then open the package click the install and it asks for a location namely the Applications folder. Then it says it has been installed re -start etc, but still no driver.I am using Mac OS 10.6. Any suggestions greatly received. I have repaired/disk and permissions and it still does not work.
Info:
iMac, Mac OS X (10.6.7)
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Apr 7, 2012
This is not a Canon problem as other computers (PCs) detect the scanner and work fine. This was originally the easiest multi-function printer/scanner setup I ever did.The scanning is easy and worked fine for a couple of months, then several days ago it gave "scanner not available" message,tried deleting the scanner and then adding, now it will not detect the scanner ONLY the printer
Info:
iMac, Mac OS X (10.7.3)
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Jun 20, 2014
a new epson v600 scanner will not communicate with my iMac running OS X 10.8 - get the blinking yellow error light. Epson says the scanner is fine. I have updated all Apple software, incl. Epson drivers.Â
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Jun 23, 2012
I experience this problem for 2 days now. The wi fi says it is connected and all the bars are full but id doesn't load a single page! Â
The internet i've got is vergin so normally is very fast.Downstairs where we have a desktop computer connected to the D-link is working as normal.Â
When I open the network diagnostics in mac it shows : wi fi is green , wi-fi settings is green, network settings is failed(red), ISP failed(red), Internet failed (red), server failed red.Â
Info:
iMac (21.5-inch Mid 2011)
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May 15, 2012
My brand new iMac doesn't turn on on the next day
Info:
iMac, Mac OS X (10.7.4)
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Jun 5, 2012
my iMac (Intel, OS X 10.6.8) doesn't detect dvd's anymore. I can hear the disc spinning but after a while it will be rejected. It's the same with original dvd's and copies.
Info:
iMac (21.5-inch Late 2009), Mac OS X (10.6.8)
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Dec 26, 2009
I recently received an Intel SSD 80GB 2.5" for my MacBook (Alu MacBook 13"; the MacBook specific area is pretty dry as far as SSDs go). While it is quite fast and I am content with the speed, one anomaly has arisen. I was walking upstairs with my MacBook closed in hand and embraced to my chest when I heard a rattling noise coming from the sleeping machine. I opened it up to see that the SSD has about 1/2 to 1 inch of movement horizontally and about 1/2 inch vertically. When I put in the new drive I made sure to screw in the bracket nearest to the logicboard (but I later realized that the SSD does not have the nubs the old HDD did and therefore it does little in the way of securing the SSD). I looked at this video on information about how to install the SSD, but as far as I know, I have done everything that he has.
Am I correct in assuming that this is normal? This is my first installation of a new hard drive of any means into a laptop.
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Feb 2, 2012
I just purchased the Lacie 1TB hard drive. I've plugged in the power wire and the 800 fire wire. The setup assistant is supposed to appear on my desktop, but it doesn't. Do I have to plug in all the wires that came with the HD?
Info:
iMac, Mac OS X (10.6.8)
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Feb 21, 2012
when i try to highlight text to move it... the highlight disappears... it won't stay.. is that a Mouse problem or a Lion problem..... my imac is pretty old.... 5-6 years?
Info:
iMac, iOS 5
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Feb 24, 2012
When I use shift,control, command and 4 I get the click that the screenshot has been taken but it does not appear on my desktop nor can I find it anywhere.
Info:
iMac (21.5-inch Mid 2010), Mac OS X (10.7.3)
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Mar 13, 2012
I'm a relatively new Mac user so I'm not sure if it's user ignorance or something is wrong with my computer but nothing happens when I insert a cd into the drive. Nothing shows up in iTunes, Finder, or on my desktop. Shouldn't I see an audio CD in iTunes? And if I put a blank DVD into the drive, shouldn't it show up in Finder so I can burn files to it?Â
Info:
iMac, Mac OS X (10.6.6)
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