MacBook :: Stuck At Shutdown Screen

Jun 11, 2012

I just installed and updated some new software on our MacBook, and restarted it to enable all of the features.  However, when I restarted it, the desktop picture showed up with the loading icon at the bottom.  I believe this is what it does to prepare the MacBook for reboot after new software has been installed, but it has been stuck in this mode for about 25 minutes. 

Is this normal for a MacBook to do for some software?  And should I just wait it out or should I hold down the power button to force shutdown? 

In case it is important, the software I installed is Sophos Anti-Virus for Mac Home Edition.

iMac and Macbook, Mac OS X (10.5.8), iPod Touch 2nd Gen 8GB, iPod Nano 3rd Gen 4GB, iPod Mini, iPad 1


OS X :: Shutdown / Restart System - Stuck On Showing Desktop

Mar 8, 2008

I'm a rather new Mac user (it's been about 6 months since I bought my new aluminum iMac). Lately, I've been experiencing difficulties in shutting down my system, or even restarting it. I should probably note that I'm using 10.5.2 Sometimes, when I try to perform a system shutdown/restart, the OS gets to a point where only my desktop is shown but nothing happens (occasionally the beach ball keeps rolling, but not always).

At that point, (as far as I know) there's nothing I can do to restart/shutdown the system, besides pressing the "power" button for several seconds until the power goes down. When similar things happened on my old XP machine, I would just use CTRL ALT DEL and force quit all applications - until shutdown succeeds. There was never a scenario where I needed to cut the power in order to get the system to shut down. On OS X when this situation occurs, the CMD ALT ESC combo doesn't seem to work.

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MacBook Pro :: After Login Screen Computer Is Stuck On Default Screen?

Jul 5, 2012

I tried uploading pictures with my s.card and then I plugged in my back up storage disk to transfer pictures and then my computer stopped working as if it was overloaded or something.... I tried forcing quit but that didn't help any. So I just shut it down in hopes that when it restarted it would work but now when it restarts the login screen comes up and after I type my password it just stays on snow leopard default screen(purple sky) and stays there.

MacBook Pro (13-inch Mid 2010)

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MacBook Pro :: Screen Will Just Go Blue - Need To Force Shutdown?

Mar 22, 2012

From time to time my computer screen will just go blue and I don't know why. The only way I am able to see everything again is to force shutdown my computer by holding down the power button. Why is my computer doing that?

MacBook Pro (15-inch Early 2011), Mac OS X (10.6.8)

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MacBook Pro :: Its Shutdown Quickly And There Is A White Screen Now

Jun 2, 2012

I went to a website yesterday, one that I go to every day, more than once. I was using Safari and saw a warning posted from the site owner about malware. It read this was happening with Chrome and Firefox. Everything was fine until I went back there maybe 15 minutes later and I got that warning page that he was talking about and now it was on Safari. You could click "ignore" or "continue" I think. I'm not sure cuz I don't remember. I thought it best to click out of the window. I opened a new window and a couple of weird things happened. I was scrolling down the the "page down" key and it would not stop. Then the screen started slowly moving up to the top left and disappearing in the process. It was weird. I hit Safari and and it came back. Then it seemed ok. I was as the library cuz I have no internet at home now. Then I went home and a little while later I was watching a download and all of a sudden it shut down quickly and the screen went white. The mouse was not "lit up", and I freaked - nothing worked - just a white screen. I did not know what was going on.

All I could think of to do was hold down the power button to turn it off. And I was afraid to do that - that it may never start up again. This morning I started it back up and the same thing happened. The start up sound lasted only a few seconds and then it was the white screen again. I looked at the battery underneath and all the battery lights were lit AND the power cord was plugged in. The light on the far left was blinking. I unplugged the power cord and the lights went off and then pushed in the button on the battery and all the lights went on for a few seconds like they are supposed to and then went off. My macbookpro was working fine and now it's not. It does not work at all. I'm using an older iBook and am at a local cafe wifi spot.

Info:MacBook Pro, Mac OS X (10.5.8), 2 GHz Processor, 1 GB Memory

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Laptops :: MacBook Pro Does Not Boost,has A Strip Screen And Shutdown?

Jun 29, 2010

I have serious problem with my MBP.I used it a couple of days ago and everything was working well. Until the next day that i tried to start it and it fail to complete it's boosting process came up with a strips on the screen and shutdown after a while.

Please can anyone advice me on what to do?Is it a virus?if it is,what should i do next.

Message was edited by: admin to remove email address to prevent spam harvesters from picking it up.

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MacBook Pro :: Blue Screen Appears On Startup And At Shutdown

Feb 19, 2012

A few months ago, I bought a macbook pro and it was doing fine. But recently, every time it starts, a blue screen appears for a split second then it goes to log- in. Then, every time I shutdown, it will also show up for a split second then shutdown. It doesn't affect the computer but I'm just wondering how to stop it.

Info:MacBookPro, Mac OS X (10.7.3), blue screen

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MacBook Pro :: Won't Restart/shutdown Black Screen & No Keyboard Backlight

Mar 30, 2012

My 2009 MBP would have problems shutting down or restarting. On a shutdown, it would appear to off, black screen and no lights, but if you tried pressing the power button nothing happened. I had to hold the power button to turn it completely, then press it again to startup.Restarts had the same behaviour, it would get to a black screen and I would have to hold the power button and then press it again to startup.I ended up taking this MBP back for another problem, and they replaced it with a 2011 MBP (since I had recurring logic board that failed a few times).Anyway, I swapped the SSD from my old mac into the new one, and I have the exact same behaviour!!Seems to be some corrupt settings or something. So I booted from a Mac installation disc, wiped my hard drive and reinstalled the OS, then I restored from Time Machine, and unticked the option to restore settings.I want to also add, that my backlit keyboard isn't working either.I tried resetting the SMC, but the power light on my charger didn't cycle orange/green, so I'm not sure if it worked. I tried multiple time, following Apple instructions.I also reset the PRAM, which did work.

MacBook Pro (17-inch, Late 2011), Mac OS X (10.7.3), 16GB RAM, OCZ Vertex 3 Max IOPS 240

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MacBook Pro :: Unresponsive - Black Screen Wont Shutdown / Startup

May 13, 2012

I cant seem to make it shut down completely or re-start, it seems to be in sleep mode and wont wake up. When I try and restart it makes a sound like its trying to eject a disc (there is nothing in the cd drive).

MacBook Pro (15-inch Early 2008)

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MacBook Pro :: Will Not Start After Shutdown - Purple Vertical Lines Flickering On Screen

Jun 3, 2012

I was sitting with my MacBook Pro, when out of no where, purple vertical lines began flickering on the screen. I tried getting them to stop, then eventually just shut down my laptop. When I went to power it up again, it first popped up with the white apple screen and chime, then a gray screen dropped down with the message "You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.".

I tried the Power button option first, but the computer does not come back on.When I press the Power button again, it does the same thing all over again. I do not know where the "Restart button" is, so I haven tried that. I have also tried pulling the battery and restarting, restarting in safe mode by holding the shift key at start up, and trying control-r and control-s functions. None of which worked.

MacBook Pro, Mac OS X (10.7.4)

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OS X :: MacBook Just Stuck On Blue Screen?

Oct 3, 2009

I'm using Macbook Pro Unibody (late 2008). 2.4GHz, 2GB Ram. Mac OS X. So I'm in the library right now and tried to start my computer, and it is just stuck on the blue screen. It worked fine like an hour ago, I don't know what happened. So I hear the chime, and the white screen with apple logo. And then, blue screen and I see that little circle thing going around and around on and off, but nothing. I do hear the fan and hardware. I tried to do PRAM reset, but it doesn't work? I tried to look for other posts with similar symptoms, but couldn't find anything.

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MacBook Pro :: Stuck On Registration Screen

Feb 7, 2012

Literally just bought my macbook pro today and its in the set up assistant stuck on the registration info screen.


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MacBook Pro :: Stuck On The Start Screen?

Apr 27, 2012

Just completed a divx upgrade, restarted and the MacBook will not go past the white screen with the apple and the little wheel going around.

MacBook Pro

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MacBook Pro :: Stuck On Startup Screen?

May 7, 2012

My MacBook pro is stuck on the start up screen with a circle with a diagonal line through it. I cannot get to the login screen. I tried the command+option+p+r immediately when turning on my computer but that did not work.

MacBook Pro, Mac OS X (10.7.3)

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MacBook Pro :: Its Stuck On Grey Screen

May 12, 2012

I just had a software update on my Mac Book pro, and now it is stuck on the grey screen.

Info:MacBookPro, Mac OS X (10.6.8)

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MacBook :: Gets Stuck On The Initial Screen?

Jun 12, 2012

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MacBook, Mac OS X (10.6.4)

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MacBook Pro :: Its Stuck At White Screen

Jun 24, 2012

My macbook pro is stuck at a white screen and doesnt boot. I tried resetting, tried to safe boot by pressing shift, nothing works,. It is stuck in white screen.

Info:MacBookPro, Mac OS X (10.7.4)

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MacBook Pro :: Stuck At Blue Screen And Say Something About Restarting

Sep 21, 2010

i have the 13 in unibody macbook pro. 10.6 snow leopardd

all of a suddden my computer froze and i turned it off with the button. when i tried to restart it would load but would stay stuck in the blue screen. i tried out the disk snow leopard disk and when i press "c" a multi languege pop up tells me i have to "hold power button untill shut down and resart in" blah blah blah
i did a hardware test and it said everything was fine..

i dont care about this on my hard drive i just wanna get it running again

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MacBook Pro :: Cannot Boot From DVD - Stuck On Logo Screen

Oct 21, 2010

I have an issue with a macbook pro and booting from DVD. When I try to boot from the DVD it starts reading and after a few minutes I hear the driver stops and only a gray screen with the apple logo in the screen. I have tried two snow leopard disk and the original disk that came with the macbook pro. I can boot into the operating system, repair permissions, verify disk and disk utility does not find any problem. I also tried with a usb dvd and the same symptom, after a minute it stops reading the dvd.

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MacBook Pro :: Stuck At Blue Screen - Cannot Access Anything

Dec 8, 2010

I have a Macbook Pro, have had it for about a couple of years now. Monday of this week, the computer was acting a little sluggish, so I decided to shut down the computer, let it cool down for a couple of hours, then turn it back on later. Well, once I decided to do that, I noticed after the grey screen & Apple logo screen appeared, the screen showed about 2 different versions of blue & stayed on the blue screen. After 3-5 minutes I knew something was wrong, so I just tried restarting, nothing worked. So I google up similar problems, none have a conclusive ending. I didn't recently install any new hardware, all I did recently was sync new photos from a trip to NYC. I've tried a PRAM Reset, SMC Reset. Boot from Snow Leopard CD, ran Disk Utility, repair disk permissions and repaired the disk, tried a reinstall of Snow Leopard, Install failed.

I checked the log, it says:
Failed to load (or something along the lines of that).

So, I went and got the Leopard disk that came with the computer and tried an archive and install, 15 mins later Install failed once again, yet it used about 4 GB in the process, so I went from 82 GB to 78 GB of space available. So I put in the SL disk once again and tried to see if I still had the files on my HD still there by goign all of the way to the section where it asks you to accept the license agreement and if you want to save it. I clicked save to search my files, and they're still there, but I can't access them. I'm currently stuck at Purdue in the middle of Indiana and the nearest Apple Store is over an hour away. I really need to get my files off of that MBPro. If I can't even login, how can I go about doing so if I have a iMac with over 800GB of space & an ethernet cable?

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MacBook Air :: Red Pixel Stuck In Middle Of Screen

May 29, 2008

After my great experience the last day with my two days old MBA 1.8Ghz/SSD I stopped smiling after I discover a stucked RED pixel in the middle of the screen. Normally I'm not such a whiner, but $3000 is a lot of money for a laptop, and I think you should expect a 100% flawless product for this huge amount of money. What to do? I tried the online video fixer for more then 10 minutes... didn't work. Should I give it a try at Apple? Or is it a no go? The problem is, I bought it at an Apple reseller who had this MBA as showroom demo for a month. So even though for me the product is only 2 days old, i think for Apple it is one month old and that would imply that I lost all my warranty and refund rights already. What to do?

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MacBook :: Repair Screen 6 Stuck Pixels?

Jul 5, 2009

the screen has about 6 stuck pixels! 2 are big and the others are quite small. The notebook is covered under AppleCare until 2011. So if i take it to the Apple reseller near me, will they repair it???(they helped me out with my Mac mini before)

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MacBook Pro :: Stuck / Dead Pixel On Screen?

Aug 25, 2009

I noticed shortly after I bought my Mac last week that I had a stuck pixel. I don't know if it was there when I first turned it on or not, but I have been trying to ignore it, and really the reason is that if people see it, they will think what I have is defective, when it is really only one pixel that I can probably work back awake. I know I have OCD-tendencies, so I was wondering if there are people out there that have a stuck/dead pixel that they are okay with having on the screen! Sorry for the weird post, but I was hoping to find some posters who have gotten over the fact that a pixel of theirs is dead/stuck.

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MacBook Pro :: Stuck At Grey Screen Of Death

May 30, 2010

About two weeks ago I'm using my snow leopard partition of my macbook pro and browsing the internet via firefox. My mouse freezes for a second, and then my computer just shuts down. I power back up my macbook pro to find a 'cancel or prohibitory symbol'. Strange thing is I can hold down option and boot into my windows partition no problem I go through all the motions suggested by the apple website, such as resetting the PRAM etc.. Nothing works. Flash forward to today. I finally get a hold of my snow leopard installation disc and boot my macbook with it. I run the disk utility and it finds that my hard drive's good to go.

I read online and it seems that the best option would be to install snow leopard again. I decide install it again, but about halfway through the installation, the installation fails and pretty much freezes. I had to shut down the macbook via the power button. Now, whenever I try to boot up my macbook I hear the chime, but nothing happens after that. I am just left with a grey screen. I cannot enter safe mode, single user mode, and when I try to choose the start up disk by holding down option, the arrow pops up to choose which disk to pick, but there are no disks to choose from.

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MacBook Pro :: Reformatting OS X Stuck On Grey Screen?

Mar 18, 2012

I am trying to reformat my Macbook pro. I run the reinstall disc. When I type in my user name and password then click restart, the system reboots but get stuck on a grey screen. You hear the cd spinning for a minute or so but then it goes off. Do I have a bad disk(doesn't appear to be scratched anywhere) or am I not being patience enough.

MacBook Pro, Mac OS X (10.5.8)

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MacBook Pro :: Stuck On Gray Screen When Booting Up

Apr 14, 2012

When booting up on my Mac Book Pro side it gets stuck on a gray screen and wont boot even when in safe mode. I have cleared the P/Ram and still have acces to the partioned windows side on the same computer. How should I procede to get my Mac OS running again.

MacBook Pro

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MacBook Pro :: Stuck On Blue Screen During Reboot

Apr 18, 2012

I emptied my cache on Safari and my computer stayed frozen for a few minutes. I decided to re-boot, but every time I do so, it goes from the gray Apple screen to a blue screen and stops right there. I don't get the spinning wheel, but rather the black arrow that I can move about the blue screen, but nothing else.

Here's what I've tried with no success.
1. Re-booting via Safe Mode (Command-Shift). Instead of freezing on the blue screen, it asks for my password and after a few seconds it stops on the Snow Leopard Pink/Black Stars background. Same result, only the background is different
2. Resetting PRAM - No luck
3. Re-booting with the Snow Leopard DVD and using Disk Utility. I follow the necessary steps online. No luck

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MacBook :: Its Stuck In Boot-up On The Grey Screen?

Apr 19, 2012

Mac book is stuck on the grey screen with the apple logo and the spinning timer?


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MacBook Pro :: Just Gets Stuck At Grey Start Up Screen?

May 4, 2012

my macbook pro just gets stuck at grey startup screen

MacBook Pro (15-inch Mid 2010)

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MacBook Pro :: OS X 10.7.4 Stuck On The White Screen On Shut Down?

May 15, 2012

When choosing to shut down my MacBook Pro it closes everything and then gets stuck on the white screen. Unless I press continuously the on button it just stays there...

MacBook Pro, Mac OS X (10.7.4), 15"

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Macbook Trackpad Is Not Working / Stuck At Log-in Screen

Jun 6, 2012

MacBook trackpad not responding, and I'm stuck at the log-in screen. Completely useless when it's the week before finals and I have multiple papers due. Someone gave me a wireless mouse, but that still isn't working. I'm going to try and restart it yet again, but does anyone have any suggestions? I really don't want to take a trip to the Mac store, but if I have to, I will.

MacBook, Mac OS X (10.7.4)

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MacBook Pro :: Stuck At Grey Boot Screen

Jun 29, 2012

So yesterday i turned my laptop on to find out it wasnt booting up past the grey screen. Later on i did some trouble shooting and finally got it past to the main desktop screen. Now, recently i had just uninstalled and deleted my Windows 7 Pro partition i had put onto my laptop a while back but when doing so, when i tried getting my hard drive back to full storage amount by deleting the partition,it gave me some error. I believe i figured out the error and was able to use my laptop from then. Once my computer was letting me get to the desktop screen, once i would click on an app it would often give me the pin wheel and stop me from clicking on anything else for a good minute.

Today,i had backed everything up and thought that i would just reformat and re install OSX to remedy the whole issue. This was not acheived. I had been able to get to the desktop screen a few times but still got the pin wheel situation going on. A couple tries later im stuck here at my grey boot screen. No Apple sign showing up, just stuck. Im usually a very computer savey person but this is kind of just making me wonder. I ordered a new hard drive (which i was going to upgrade anyways)but wanted to know if this even could possibly be the issue. I upgraded from my stock hard drive about 6 months after i had gotten my laptop (mid 2009 model). The last 3 years ive been traveling very often, flying frequently and using it often for playing my DJ gigs. Im wondering if alltitude and hot clubs could take a tole on a hard drive when its running hot?

MacBook Pro, Mac OS X (10.6.8), 2.2 C2D,8GB RAM,320GB WD 7200RPM HD

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MacBook Air :: Dead Or Stuck Pixel On Left Of Screen

Nov 3, 2010

I have received my maxed out MacBook Air last week and did not even think about checking for dead or stuck pixels (not like my led TV which I had to return several times) until this article about Apple's policy was posted on Mac Rumors. That made me curious and I began starting to look for anomalies which resulted in finding 1 dead pixel on the lower left part of my screen. Of course now it is bugging me and I am really thinking about returning it because of the money I have spent on it. Should I call the Apple Care first or go straight to the store? Would they even consider replacing the unit granting they have one in stock?

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MacBook :: Burn In Or Stuck Pixel In Middle Of Screen

Apr 7, 2009

Last week was spring break for me and I left my Macbook at home, didn't figure I would need it while on the beach. So when my macbook was at home it was completely off, not asleep, off and unplugged, didn't think it needed to be charged and wasting electricity. So when I get home, open it up, everything seemed fine, but then I passed a page on the web that was all black and noticed a funny shaped spot in the middle of the screen that doesn't display blacks correctly - it looks like a burn in but its an odd shape.

And its only on the blacks when its visible, I cant see it at all on any color. If you look at the pixels themselves upclose the middle is more grey and the outside is black. I tried running a burn in/stuck pixel thing for about an hour and it didn't help at all, so I am pretty curious as to what caused this. I got my macbook a few days b4 christmas so idk where that comes into replacing it or repairing it. I've started calling it a virus for fun that only likes to show up in the dark.

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MacBook :: Stuck On Gray Screen After Startup Chime

May 15, 2009

So my girl friend was using my IBook G3 and shut it down normally she says. We then went to turn it on and we will hear the chime but then it will get stuck on that first gray screen, nothing else comes up, no spinning no nothing. Hard drive is not making any different noise, I just don't know whats up.

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OS X :: Macbook Wont Turn On Stuck On White Screen?

Jul 8, 2009

I have a unibody macbook and today it was working fine, then tonight i opened it up it was frozen so after a minute of trying to get it to work with no sucess I held the power button until it turned off. when I tried turning on again the screen stayed white and would not turn on. So i turned it off and held option and the scary part is the osx partition is gone but my window partition is still there Im posting this from the window partition. How could it just randomly dissappear I didnt even use the windows part for the past month.

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Aug 11, 2009

I got the SSD version and I started it up, everything went great. It was late because I got home late and I just updated the OS and apps while I browsed the web. Once the update was done I shut it down.

Next day I turn it on and its stuck on the startup screen.

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OS X :: Macbook Stuck On Gray Apple Boot Screen?

Aug 23, 2009

Last weekend, my white Macbook was requiring a software update to 10.5.8. So I said, go for it and let it restart. That's when the trouble happened.

It began to restart but just stuck on the gray apple screen with the gear circle thing spinning. I tried several times to restart, but it never worked. I did all the things I knew to do (boot from DVD and run disk utility to repair permissions, zapped PRAM, ran it in the fsck thing; Booting in safe mode wouldn't work). So I booted from my backup and used SuperDuper to rewrite my boot drive. (I guess I should point out that when booting from my backup, I was able to access all my files on my internal HD, it just wouldnt boot). After doing that revert thing to 10.5.7, everything worked fine.

So then I tried to update again this weekend. Same thing happened. I've tried the same steps. I can still get to anything I've added to my regular drive since my backup and all that. Just won't boot from that main drive.

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OS X :: Stuck With Vertical Lines Across Screen At Start Up On MacBook

Dec 8, 2009

This is my first time having some serious problems with my first MacBook, and I was hoping someone out there could help me out. This macbook was bought on June 2006 (a white MB) with I believe the 10.4.6 OSX on. I gave it to my dad which is across the world and he called desperate a few days ago saying that the system won't boot up. When the power button is pushed on and the system starts, rings the Apple bell and soon after colorful vertical lines show up across the screen and the system freezes. Here's what I found out from my research on the topic, for some macs of that generation, when the system updates from 10.4.6 to 10.4.7 some video card issue causes this glitch to happen. The solution: zap the PRAM (by holding control + command + p + r when booting the computer.) My dad has tried this approach many times and it doesn't solve it. We also tried booting it with the installation disc and that didn't work. We also tried the safe mode boot and that also didnt work.

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MacBook Pro :: Screen Flicker All Of Sudden System Stuck

Feb 3, 2010

I don't know if it depends by a latest update I did to Itunes but after an uncertain amount of time my MacBook Pro 2.2Ghz Santa Rosa start to flicker. I have posted a video in youtube [URL] so you can see what happend. For a small amount of time while flickering is started the mouse can move around then it stuck and lock me out of the system. I have to reset many time PVRAM and SMC then it will restart until it lock it down again. It worked flawlessly until yesterday after if I don't remember wrong one or more software update. I use Snow Leopard (official licence). I downloaded the Combo Update for Snow Leopard and ran it. I still have to test it again. Since I need to do some work in the next 48 hours I can't full test it. After the hard reset an image pop out and It won't let me start up the system again ever if I reset many times PVRAM and SMC Then I use bootcamp to "unlock" the MBP. I do run windows under BootCamp. It will run but I can't see anything since the video remain black (I hear the HDD until stop working) Then I push the power down button and I turn off the windows Then after a long time it will log into Snow Leopard! I'm getting crazy the last two days

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