OS X :: Shutdown / Restart System - Stuck On Showing Desktop
Mar 8, 2008
I'm a rather new Mac user (it's been about 6 months since I bought my new aluminum iMac). Lately, I've been experiencing difficulties in shutting down my system, or even restarting it. I should probably note that I'm using 10.5.2 Sometimes, when I try to perform a system shutdown/restart, the OS gets to a point where only my desktop is shown but nothing happens (occasionally the beach ball keeps rolling, but not always).
At that point, (as far as I know) there's nothing I can do to restart/shutdown the system, besides pressing the "power" button for several seconds until the power goes down. When similar things happened on my old XP machine, I would just use CTRL ALT DEL and force quit all applications - until shutdown succeeds. There was never a scenario where I needed to cut the power in order to get the system to shut down. On OS X when this situation occurs, the CMD ALT ESC combo doesn't seem to work.
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Jun 18, 2012
Recently I got a new MacBook Pro. I updated it to the latest version of lion. Whenever I wanted to change my desktop background, it would change immediately no problem but once I shut down or restarted my mac, it would revert back to the original background. Somewhere I read that by deleting com.apple.desktop.plist this problem could be solved. I did that and bingo it solved the problem! But since I am a newbie i would like to know is it fine to do so and what (if any) effects it could have on my mac?
Info:
MacBook Pro, Mac OS X (10.7.4)
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May 14, 2010
I have a MBP running Snow Leopard. The keyboard and trackpad became unresponsive, even though music was still streaming through Google Chrome. So I held down the power button to force shutdown. When something like this occurs, is there anything that should be done upon restarting the system again? Any general maintenance, system checks, etc? From my experience with Windows, not infrequently after similar scenarios, forced shutdown or crash, upon restart it'll automatically go into some type of disc scan. I wonder if anything similar occurs or is necessary with OSX. And lastly, when the system freezes like in my instance, if that's considered a freeze even though music was streaming all the while, is holding down the power button the only resolution? Are there no other safer alternatives to attempt first?
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Feb 11, 2008
When I backup Time Machine it's just stuck on Preparing. I've tried stopping it then starting again. I've also tried dismounting the drive then remounting then backing up
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Apr 9, 2008
My computer stop responding so I had to force restart finder. Now my active programs indicator is not working. How do I get it to work again? I have tried shutting down my computer and that didn't work. I deleted and re-copied over the files, but that didn't work either.
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Jun 22, 2012
when occurs a suspension of hard drive activity, manually or after a period of inactivity, this suspension seems to be incomplete (a ventilator continue to run) therefore my mac (power-mac G5, OS 10.4.11) is unable to restart, no possible action from the keyboard (I must shut down and restart)
Info:
PowerMac G5, Mac OS X (10.4.4), & PowerBook (10.3.9)
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May 30, 2009
I just started having some problems with my late 2006 24" iMac and they're still happening after updating to 10.5.7. I think the problem centers around Front Row because Disk Utility reports disk permission errors related to Front Row. Repairing permissions is reported as successful but the problem still persists. For whatever reason Front Row stopped working the other day. Nothing (Command-Escape, Rowmote ln my iPod Touch, etc...) would get it to launch. I tried reinstalling Front Row and no dice.
Then yesterday I had an instance where my iMac wouldn't restart of shut down. I was forced to hold the power button down to fix it. It happened again today. I couldn't restart or shutdown but everything else seemed to work except Front Row and there was a spinning beachball when I moved the mouse cursor to the top right-hand corner of the screen (where some of the menu items are). Before forcing a reboot by pressing the power button this time I thought to check the Console. Here's what I saw, essentially repeating, over and over:.....................
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Jul 15, 2009
So my Mac Pro (2008, 2.8ghz quad core) won't restart or shut down. It powers up just fine and has no other issues. If I want to restart it, then my only option is to hold down the power button. Here's a console log any ideas where the problem is?
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Apr 1, 2010
my mac pro 8 core intermittently will not shut down or turn off. Happens about 20% time. When I tell it to shut down, the finder will quit, finder menu goes away, the dock will stay on the screen and the computer will not turn off. This happened right after I used bootcamp to install win 7 on a dedicated HHD. I was hoping upgrading to 10.6.3 will fix, but the problem still happens about 20% of times. I'm willing to re-format and re-install snow leopard if thats what it takes
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May 12, 2012
after i upgrade to 10.7.4 i cant shut down or restart my mac
when i try it mac freees with its grey screen and actifity symbol
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Sep 30, 2010
i am a teacher in a school where we have been told that every student must shut down each MacBook or iMac when finished. It is not unusual for 6-8 classes a day to do this. I have said putting the MacBooks to sleep would be better for them. Some of the laptops are taking 5 minutes to restart. Can't find data from Apple to support my concerns.
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Jun 25, 2008
It's been happening for a while now and I had hoped 10.5.3 would fix. When I choose to restart or shutdown, 90% of the time it hangs on grey screen after logging out and I have to hold down power button to shutdown. No apps hanging. Also have problem where when I open the cover to bring my MBA out of standby mode, I'll be presented with the logon screen. I'll type my password and my screen goes blank like it's gone back to sleep but the power light is fully lit. Have to close cover, wait till it goes on standby, then open cover to bring up password logon again. Should I reinstall OS X again?
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May 8, 2009
I installed Windows 7 on my iMac, and was wondering if there is a way to stop Windows from being the main OS that the computer defaults to on a restart/shutdown. I'd like OS X to be the default OS.
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Feb 15, 2010
I'm unable to shut down or restart my Macbook Pro (10.6.2) the problem only occurs when I have two users logged in. I type username and password as requested and hit shutdown or return and it just does nothing, the username and password box remains on the screen. I have just run Disk Warrior through the machine to no avail.
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Apr 7, 2010
Is is possible to prevent users to restart/shutdown a computer from the Apple menu in Mac OSX? Is it possible to create some kind of a special group that will have rights to restart/shutdown computer? I have a mac here with many users. From time to time people restart the computer without any particular reason disturbing work of others. I need to find a way to prevent user from doing it deliberately.
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Mar 14, 2012
i buy Apple Macbook pro 13 inches and whenever i try to off it or restart it then i do not turn off,a gray screen comes and a circle start moving nothing more and then i hold power button to off it,but this is not the proper way to shutdown i am afraid if i daily use this method of shutdown then i lost my data?
Info:
Mac Pro, Mac OS X (10.7.3)
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Jun 27, 2012
Can someone help me? My imac is unable to shutdown or restart. I've tried to do a permissions check and it didn't help idk what to do. And it takes forever to start up occasionally it won't start up help me! My imac has a 2.8 ghz intel core 2 duo with 4 gb of memory and 500 gb hard drive. I'm doing this from my iPhone because safari is not working.
Info:
iMac, Mac OS X (10.7.3)
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Jul 1, 2012
MacBook Pro will not restart or shut down
Info:
MacBook Pro
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Oct 6, 2007
I have had this problem for the last year but have worked around it by manually shutting down the system. My mac will not shutdown on command or restart during a program update or by going to the apple and trying g to restart. I have tried on numerous attempts to find a related topic but there is none to my knowledge.
Information:
Powermac G5 2.0 dual
Mac OS X (10.4.10)
3.5 gigs mem
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Mar 24, 2010
whenever I use my macbook for some reason my MBP will hang on shut down when I use it for a while, and I have to do a hard shut down. but after I do the hard shut down I can restart it after that and it will be at the normal time.
Could it some how be related to my bell internet stick or extended time with out shutting down( 1-2 days on average)?
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Mar 31, 2009
I couldn't eject external disk, searching on internet followed a suggestion to delete com.apple...trash.plist in home folder library/preferences.still didn't work and I restart the computer and it worked. I can eject the external disk. I continued browsing the internet for several hours. And when I wanted to shutdown I clicked the apple menu choose shutdown nothing came up, no dialog box. I tried the control+alt+command+eject didn't work either.
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Apr 10, 2012
my ipad has lost volume. This has happened before and I just plugged it into my computer and got volume back. This time it didn't work.
Info:
iPad, Mac OS X (10.5.7)
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Apr 18, 2012
Cannot Restart or Shutdown my iMac from the Apple menu.
Info:iMac, Mac OS X (10.6.8)
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May 1, 2012
I have MBP 15" 2011 running Lion 10.7.3. When I try to restart, shutdown, or logout it does nothing. No warnings and it doesn't freeze.
Info:
MacBook
Pro, Mac OS X (10.7.3), 2011
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May 4, 2012
I recently noticed that when I shutdown/restart my MBP, i get stuck in a gray screen with spining wheel. I can't remember if and what i instaled, but I know that this problem happens when I open up ITunes and keep showing up even when I close/force quit manually ITunes.
Info:Mac OS X (10.7.3)
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Jun 17, 2014
I have been unable to shutdown or restart my MBP mid 2012 retina (2.6 GHz Intel Core i70, other than by holding down the power button. I've tried, (safe mode, restore, repair permissions reset PVRAM. etc). I finally got it to shutdown regularly by eliminating all Divx software on my computer (no easy task), but shutdowns and restarts still hang an unusually long time, about 15 seconds.
I send console information just before my last BOOT_TIME to see if any process in the time after restart command and boot would give any hints. Here are the entries, and there appear to be some problems but I cannot interpret them. I have an external WD passport drive connected (which I can eject before restarting with no noticeable effect, and a USB hub, which I also disconnect to no effect).
6/17/14 10:30:23.684 AM com.apple.launchd.peruser.502[254]: (com.apple.PackageKit.InstallStatus) Throttling respawn: Will start in 8 seconds
6/17/14 10:30:23.730 AM WindowServer[137]: CGXGetConnectionProperty: Invalid connection 55815
6/17/14 10:30:23.730 AM WindowServer[137]: CGXGetConnectionProperty: Invalid connection 55815
6/17/14 10:30:23.730 AM WindowServer[137]: CGXGetConnectionProperty: Invalid connection 55815
6/17/14 10:30:23.731 AM WindowServer[137]: CGXGetConnectionProperty: Invalid connection 55815
[Code]....
Info:
MacBook Pro with Retina display, OS X Mavericks (10.9.3), mid 2012 2.6 Ghz intel core i7 8GB
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Jun 23, 2014
I have an issue with my 13" Macbook pro mid 2010 OSX 10.9.3. It won't boot after restart, but boots normaly after shutdown and start again.
Few months ago my primary sdd Corsair hard disk (I have 2 hdds. Replaced the original with the CD-rom) which I installed 2 years ago, stopped working. Gave the macbook to authorised service provider in my country and they said I need a new hdd and a new hard drive cable. The ssd was still under warranty, so Corsair replaced it with a new one. They gave me SATA3 instead of SATA2 (which at first I didn't noticed). Later they said they don't have SATA2 anymore. Also replaced the broken cabel.
Now it's working. If you start it after normal shutdown, it boots normally. But if you restart it it won't boot at all. The apple keep spinning and the forbidden sign appears. I tried PRAM and SMC reset. Nothing
What should I do? Can the use of SATA3 instead of SATA2 hdd lead to some issues with my macbook? I can try to find and buy new SATA2 sdd hdd but they are expensive and I'm not sure it will fix the restarting issue.
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Jun 11, 2012
I just installed and updated some new software on our MacBook, and restarted it to enable all of the features. However, when I restarted it, the desktop picture showed up with the loading icon at the bottom. I believe this is what it does to prepare the MacBook for reboot after new software has been installed, but it has been stuck in this mode for about 25 minutes.
Is this normal for a MacBook to do for some software? And should I just wait it out or should I hold down the power button to force shutdown?
In case it is important, the software I installed is Sophos Anti-Virus for Mac Home Edition.
Info:
iMac and Macbook, Mac OS X (10.5.8), iPod Touch 2nd Gen 8GB, iPod Nano 3rd Gen 4GB, iPod Mini, iPad 1
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Sep 18, 2010
if this kind topic has been discussed before, i just have no time to check.
So i need your help ASAP.So yes i have bootcamp'ed my macbook to windows 7 34bit.
And i think i made a mistake during installing it.Well when given the partition, it was 4 partitions , i chose bootcamp partition, but unfortunately it cant be installed on it, so i tried to format the bootcamp partition, and it's ok, so i have done it.But the problem is, i couldn't get into the mac whenever i restart or shutdown and turn on back.
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Oct 1, 2008
I cant seem to figure out how to get Quicksilver to Restart, Shutdown, and sleep computers. It is enabled on one computer, but not the other. Is it a plugin? or a radio button I have to check off?
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