MacBook Pro :: It Crashes Intermittently - How To Stop It
May 19, 2012
Here's my hardware, purchased in September of 2009. Model Name: MacBook Pro Model Identifier:MacBookPro5,3 Processor Name: Intel Core 2 Duo Processor Speed:2.8 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 6 MB Memory:4 GB Bus Speed:1.07 GHz Boot ROM Version:MBP53.00AC.B03 SMC Version (system): 1.48f2Â
I'm running OSX 10.6.8. and have only used approximately 200GB of my 500 GB Hard drive. My mbpro simply hangs. I'll open a browser, or hot corner my spaces, save a file, whatever, and my laptop will not respond. Sometimes my cursor will still be movable but won't actually activate anything. I frequently get the BBOD and all I can do is wait until it stops and then all the cursor commands and keyboard clicks I made while it was spinning, execute...or not.I have run the Apple Hardware Test which came up negative. I've downloaded and installed ClamXAV which only came up with a couple of domain spoof type viruses which I've quarantined and deleted. I've got Little Snitch telling me what connections are going out but it seems that there's nothing unusual, but I frankly don't know that much about the processes other than what I have looked up on goole.I have looked at the Activity Monitor and every not and then, right when my machine hangs, I'll see a spike in Network Activity pane but almost seems as if the spike isn't being read because the processes that come up seem to be legitimate and often, they don't show that they've taken up all the bandwidth. Please help. I've got a G4 quicksilver from 2002 that still kicks A and my MBPro has made me nervous ever since switching to the Intel chipset. (Don't know if that actually has anytghing to do with it.) Lastly, I think there's a chance that I'm the fool who opened or executed something downloaded from the internet. It could have been a dashboard widget or an extension or add on or software or whatever.
Info:
Mac OS X (10.6.8)
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Jan 8, 2011
I have a 2008 iMac running OSX 10.6.5, 2.66Ghz Intel, 2 gig ram. I'm getting random blue screen crashes at least weekly. I don't have any hardware connected except an iomega external hd for Time Machine (and of course a keyboard and mouse). I'm never doing anything exceptional when it crashes. Usually just internet browsing (Chrome) or word processing (NeoOffice). The screen just suddenly goes gray/blue and I have to force it to shut down with the power switch.
I upgraded to Snow Leopard at the same time I installed Windows 7 (Boot Camp) and purchased the external hd. The problems started around that time. I have since wiped the disk and reinstalled both OSs, but am still facing the same problem.
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Sep 12, 2010
Apologies if this has been posted before, but rather than trawling through the thousands of threads, and before hitting the Genius Bar.... thought I would run this by the experienced MBP owners first.Got my first MBP (crossed over from PC back in April), and within the last couple of weeks, noticed that the screen is flickering intermittently.
Wondered if it's a glitch stemming from the switch from Graphics card as/when needed, or if it's an indication of something more serious and warrants taking it in to the Genius Bar... (don't want to part with it for days unnecessarily).
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Jan 8, 2009
My screen flickers on my new UniBody Macbook. The problem occurs intermittently and seems to only appear when the computer is on battery. Should I take the computer to be replaced at a genius bar or should I wait for a possible software update. I have the 9c8c screen, so I don't want to risk getting the fairly inferior screen.
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Jun 20, 2014
I have a late 2013 Macbook Pro with retina display. I have had an intermittent problem with the cursor disappearing. It is extremely annoying and I haven't been able to stop it. Â
I reset the SMC, it worked for a while but the problem is back now.
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Oct 6, 2010
I have a MacBook Pro 2.33 GHz Intel Core 2 Duo, running Tiger 10.4.11. It has an issue where it takes a LOT of tries (10 - 20 tries) to get it to start up. When I hit the power button, it will turn on, the hard drive spins, the fans go, the usb ports work (I had a laptop cooler hooked up to it that would spin when I turned the computer power on), BUT the screen stays black, no chime. If I keep trying, by holding the power button down for 10 seconds and then hitting it again, it will usually start up on the 10th or 15th or so try.
I've tried varying amounts of time between tries, five minutes, ten minutes, overnight, etc. I haven't done any recent software or hardware updates. Once the computer starts up, it works just fine, aside from running quite hot (typically 60+ sometimes up to 80+C when I'm running photoshop or illustrator).
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Sep 1, 2014
I have an older macbook 3,1 running Mavericks OS and recently one of my left USB ports has not been:
1) able to eject external hard drives plugged into it (I have to force eject)-instead it gives me a message that one or more programs may be using it (even though I don't have any programs using it). The hard drive is being powered by USB has a 3.0 connection although this wasn't a problem in the past... I tried the other USB port and it can eject just fine from that port.
2)Intermittent communication with mouse. Not sure if this is a hardware issue but when I try to run diagnostics on this laptop by holding down the "D" key at startup it doesn't take me to diagnostics. I no longer have the discs for this laptop (containing said hardware test) so I can't boot the diagnostics from that discs.
In lieu of a hardware test I opened CONSOLE and did a search for USB and there were a couple of these messages:Â
8/29/14 12:13:43.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0xdc00 ****Â Â
Is this a logic board issue? Would rolling my OS back to pre-Mavericks work? The problem didn't emerge right when I updated to Mavericks however I have had luck changing OS stuff (updating or rolling back) with faulty USBs...Â
Here are other troubleshooting methods I have attempted with no success:Â -Disk Utlity (repair disk and permissions)
-RESET PRAM NVRAM
-Remove battery
-RESET SMC
-Shut Down
-Run Disk Utility @ startupÂ
I'd like to get access to a Hardware Test compatible with my macbook. The links I have found online are to incomplete files.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Jun 19, 2014
I have a 17-inch MacBook Pro and a 27 inch Thunderbolt display. I've been using both for about 2 years now. On occasion, the display disconnects for no obvious reason. Unplugging it from my MacBook Pro and replugging it in seems to solve the problem, but its been happening more frequently lately.Â
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Jun 4, 2014
I have a MacbookPro - it's just over a year old. I mostly use it for graphics, but lately I've been having trouble with the keyboard - it intermittently stops typing. This problem occurs across all programs in which I use the keyboard. If I leave it alone for a few minutes it will start typing again, but obviously this is very inconvenient.
Info:
MacBook Pro (Retina, Mid 2012), OS X Mavericks (10.9.2)
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Aug 27, 2010
Didn't notice this article before posting. [URL:...] apple on Thursday released an EFI firmware update for 15-inch and 17-inch MacBook Pro mid 2010 models that fixes a freezing or stalling problem. According to Apple, EFI Firmware Update 1.9, which requires Mac OS X 10.6.4, "resolves a rare issue that may cause the system to freeze during startup or intermittently stall during operation." The update, which is a 2.16MB download, also improves external display compatibility. Issues with stalling and external displays on the mid 2010 Macbook Pros had been acknowledged in Apple Support articles. The most recent revision to the MacBook Pro line came in April. [URL:....]
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Aug 30, 2010
I have a macbook pro (identifier MacBookPro 5,1) which I have been happily using for about 18 months, however recently the screen has been acting up. It will occasionally display lines one pixel wide, but over the whole screen (it's quite difficult to describe so I've attached a photo). This happens seemingly out of the blue, probably once every few hours of normal use, and the only way I've been able to get it to go away is to close the laptop, then open it again - Sometimes it only takes a few goes for this fix to work, sometimes a a lot.
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Aug 10, 2009
My late 2008 macbook intermittently makes a gentle "ding" sound. By gentle I mean it's a sound effect, not the kind of beep you get from about to die hardware. I cannot work out at all what is causing it.
Sometimes it doesn't happen for weeks then will happen several times in a single day. It happens when I am not doing anything at all (ie. not even pressing keys).
I've checked all the sound effects that you can choose in system preferences and it's not the same sound as any of them. I don't use Mail or any other email clients but just in case I checked once when I heard the ding - and I didn't have any new mail. I've also checked my dashboard, and as far as I can see the calendar, clock, weather and calculator widgets don't seem to be set up to make some random alarm sound.
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Mar 21, 2010
I acquired a Unibody MacBook that experienced a little water damage. The logic board was definitely shot, so I replaced that yesterday and initially the machine was working like a champ, save for a few issues:
1. The machine tries charging my battery, but eventually gives up and decides that there is no battery in the machine (there is a battery in there, and it shouldn't be dead yet, should it?)
2. I've been experiencing an issue in which the MacBook and charger aren't getting along. I've got two different chargers, both of which work on my pre-Unibody MBP consistently but sometimes I'll plug one into the MacBook and get no light, and in other cases I'll plug it in and get just a very faint green light. In either case, the machine won't start up. I usually tinker with the machine for a few minutes, taking the back plate off and checking connections, waiting a few minutes, and it's back up again.
3. Before the machine starts up, the LED blinks three times. I initially thought this was just a blink pattern to notify the user that the logic board doesn't have a serial number yet, but I've run the serializer and entered a SN in, and it still does that. Is this normal for these Macs?
I know that these MacBooks are a little more intricately tied to the battery than previous Macs. Does anyone think the above problems (at least 1 and 2) would be solved by a replacement battery? Or does it sound like something else is wrong (perhaps the DC in board)? I've never heard of anyone needing to replace a Magsafe DC in board (and from their low prices online, I'm led to believe that they rarely fail).
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Apr 28, 2012
I recently bought a late 2011 15" macbook pro. Lately it emits a single beep every 5 minutes while it's running charger power. It emits the beep whilst charging and when the battery is full and the charger is still in. I've done a hardware test which didn't detect any hardware problems. The battery appears to be in good health and so does the charger.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Aug 8, 2010
I bought a new unibody Macbook around 4-5 months ago and I've generally been very impressed with it. It's my first Mac and considering all the problems I'd had before with Windows PC's, it's quite a relief.Anyway, here's the issue. When hooked up to my 24 inch Dell monitor there are numerous problems. Originally it just started with the screen intermittently turning itself off and on, and there being a sleep/wake issue. I did some research then and discovered that this was by no means a problem confined to me. Knowing this I was prepared to wait until Apple fixed it with a firmware update or something, as the problem was annoying but not devastating.
However since then the problem has got significantly worse. Not only are the screen flickering, sleep wake/issues occuring much more frequently, but there are other problems. For instance, the menu bar and the dock sometimes fail to show, and I've been having a very weird problem with the Logitech mouse I use. Even though I can move the cursor generally I can't click, and when I can, only the right mouse button works.The same is true with the trackpad, so it's not a problem with the mouse.
When these problems occur the system generally seems to be very slow. I've checked the 'activity monitor' and the use of 'system memory' seems to be very high. For instance, at the moment (I'm using my Macbook by itself) I'm running a few applications (Mail, iCal etc.) and I've got 1.09 gb of free memory. Last night I was running exactly the same applications and I must have had less than 0.4 gb of free memory. The pageout numbers were fairly high as well.
It's strange because when disconnected from the external monitor the Macbook seems to work seamlessly. I just don't understand how some of the problems I've experienced (such as the mouse issue) can arise from problems relating to the external monitor setup. What do you think? Should I be worried that these issues are perhaps indicative of a greater problem? Either way, the problems are becoming hard to deal with. Very disappointing.
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Apr 4, 2012
After upgrading to snow leopard my charger works intermittently, could this be a software issue or just a coincidence
Info:
MacBook, Mac OS X (10.7)
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Apr 16, 2012
My Macbook is only about a year old and the tab key, the numeral one key, the tilde and screen brighter key (not the dimmer key) have all stopped working well. They are non-responsive for about ten minutes after I open/start up, and then start working intermittently once the machine has warmed up. I clean the surface of the keyboard regularly and none of the other keys seem to be having a problem.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Aug 27, 2014
MacBook Pro 15" Late 2011 (Mavericks 10.9.4); 4 GB ram. I am running HDMI to a new video projector. The HDMI signal is lost periodically for about 1-2 seconds and then comes back. It occurs about every 5-7 minutes (about 20 times during a 50 minute lecture). It loses both video and audio. Screen goes black but no displayed messages. I have read a variety of other posts with similar symptoms with various computers (e.g. Mac mini) and even with DVI cable use. In my case, I've used two different HDMI adaptors so it's not the adaptor. I'm pretty sure it's not the HDMI cable itself. (A fellow professor does not have the issue with his PC and he uses the same equipment.) Neither the computer nor the cable is touched. (I have another colleague who reports the same symptoms in his music lab.) Bottom line is that it's a distraction to my students and it's occurring off different Macs in different locations. This means to me that it may be something with the particular generation of Macs we're using.Â
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Nov 30, 2014
Hearing a grinding noise intermittently on the left side of my laptop.
Info:
iMac, Mac OS X (10.7.5)
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Apr 15, 2012
After a series of events with my MBPro's screen going weird purple/magenta color intermittently and making text all but illegible, I ran the AHT (Apple Hardware Test).
This returned an error stating there was a problem with the video controller:
"4VDC/1/40000003:Video Controller"
The machine's about 3 years old.
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Dec 31, 2009
My MBP has this issue every once in a while where I have to hold the power button and force shut down. Randomly the volume keys/brightness etc. stop working and i can't open apps or shut it down normally. Everything still works though (can still function in open applications) Anyone know what the problem is? It fixes when I force reset.
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Feb 11, 2012
Found this issue on many forums, but unfortunately I cannot find a solution. Taking to an apple store for repair is not an option. If I'm going to spend $300-$400 for repair, I might as well purchase a new PC. I am not that attached to this mac, and now with operating issues, I'm even less so. At least with a PC I can ctrl+alt-del and start all over. I was expecting more than 4 years out of a $1200 imac, so if I have to replace repair every few years, I'm thinking I'd rather start with a clean slate for $400 every few years with a new PC. Very frustrated not being able to find a solution online about this problem, seeing that it seems so common.Â
While working on imac and surfing the net, my screen will intermittently go to sleep. I can wiggle the mouse and click it and it will come back on right where I left off, internet connection and all. Once it happens, it continues to happen until I shut down and walk away for a good length of time (overnight). Problem seems to happen when the imac has been running for many hours at a time. I have set up the activity monitor, but I don't know what the numbers mean or what to look for. Â
This initially started happening this past summer, and I thought it was a heat issue, but now that it's happening mid-winter, not so sure. Also, in the summer this seemed to be prompted by streaming online, but now it is just from surfing. Not sure if it would shut down if I was working in Pages or Numbers, as I do so infrequently. Doesn't matter if it's Safari or Firefox and it's not a hot corners/sleep issue. Also noticed my fan runs loud sometimes, but not always. Not sure if it's a related problem. Does not sleep because of fan, no consistency in shutting down, etc.Â
Info:
iMac, Mac OS X (10.5.8)
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Jun 25, 2012
Is this an easy fix? or just run external monitor?
Info:
iMac, Mac OS X (10.5.8)
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Jul 3, 2012
my internet connection drop intermittently. How can I diagnose and fix this?
Info:
iMac, Mac OS X (10.7.4)
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Jun 3, 2014
iTunes has a mind of its own after the recent update. Opens on its own, starts playing, gets stuck, gets unstuck. I close it, it opens again.
Info:
iMac, OS X Mavericks (10.9.3)
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Mar 26, 2007
My headphone jack fails intermittently. I have speakers hooked up to it and sometimes sound will not play through the speakers. Even if I disconnect the speakers and plug in headphone sound does still not play through the headphones. I have even tried restarting and that does not work. In my system preferences (In Sound Panel) it shows that something is connected to the headphone jack. I have already had the entire logic board replaced once (under warranty) and that seemed to fix the problem for a couple months. If I wait about a day or less magically the speakers start working again. This has happend twice. Has anyone else had this problem? I have about 2 weeks left on my warranty. It almost seems like it is a software problem now, but I am not sure.
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Apr 7, 2009
This is the weirdest thing, Firefox sometimes crashes when I press +Q to quit it. I cannot figure out what is causing the crashes, but it occurs most frequently on the site [URL] where xxxx are 4 digits I can't seem to remember (KoLmafia's relay browser). Most of the time it does not crash. The few times it does, it always does it on quit.
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Sep 30, 2009
I'm having issues with using Internet Sharing on my Mac mini. It works perfectly fine for a while, then the connection drops. Printer sharing seems to drop in the same intermittent way. If I turn off Internet Sharing and turn it back on, everything starts working again. I'm running 10.6 on both the mini and the laptop I'm trying to get wireless internet on.
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Apr 22, 2012
Some of my desktop icons "disappear" intermittently ( not always the same icon(s)). still appears but the icon is blank. I can still click on the blank spot and the app will launch.
Oh and my personal "Avatar" photo also reverts to an earlier choice ( intermittently ) as well. Can change it to the one I want to use but it reverts back to the old picture also from time to time ...
Info:iMac, Mac OS X (10.7.3), 27"
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Jun 22, 2012
my keyboard has suddenly started to flip to some kind of symbols font intermittently - I've tried another keyboard, and the same thing happens. (I'm typing this on another computer)Â I've tried opening various system preferences, and choosing default settings wherever possible. Sometimes it flips back and forth rapidly between the weird symbols and english... almost like there's a short circuit or something. My Wacom tablet works fine...
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